Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
My lawyers will be contacting EOS CCA as well... I have send my paperwork over and I do have paperwork as well stating I turned in my equitment in 2016 The paper shows the day, the equitment and it show the tracking number from [redacted].
Regards,
[redacted]
June 12, 2015 Re: Revdex.com Case #: [redacted]- [redacted]...
EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: 7[redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. This information has been obtained and forwarded to [redacted]’s address of record , [redacted] [redacted] for review. The Itemized Statements from [redacted] which is the original creditor on [redacted]’s account are dated from 12/05/2009 through 04/04/2010 and show that the balance of $350.00 has been due since 4/26/2010. Since the account has been in our office, it has accrued fees, the balance now due is $413.00. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance. Sincerely, EOS CCA Consumer Relations Department
October 4, 2016 Re: Revdex.com complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s response to our findings regarding the above- referenced account. EOS CCA has investigated this matter and our conclusions are set forth below. Our client, [redacted], placed the above referenced account with our office on 04/01/2015. Per the clients request, the account has been closed and returned to [redacted] as of 04/06/2016. As Mr. [redacted] requested, EOS CCA has mailed a copy of our findings via [redacted] to the address of record. If Mr. [redacted]’s has any questions or concerns regarding his account, he will need to contact [redacted] directly for additional assistance as our company is no longer handling this matter. If you or Mr. [redacted]’s have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 13, 2015Re: Complaint ID #: [redacted] – [redacted] EOS CCA #: 11-[redacted] Original Creditor: [redacted] | Creditor Account #:...
[redacted] (Collection Trade-Line – Credit Bureau Deletion Request)Dear Revdex.com:EOS CCA is in recepit of [redacted]’s dispute regarding the above referenced account.. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for Ms. [redacted]’s review. The account remains open with our office in a temporary status that will cease communications which will allow time for you to receive and review the information. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. The credit bureaus typically process a deletion request within 7 days. However, please allow the credit bureaus up to 60 days to process the request. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. I dispute this debt as I have not received any information in regards to the above referenced dispute you stated that the information was sent to my current address on 09/09/2016 however nothing has been received as of today's date 09/15/2016 per your letter dated 08/18/2016 Eos CCA has my address on file
Regards,
[redacted]
December 7, 2015Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted]...
[redacted] Original Creditor: [redacted] | Creditor Account #: [redacted]Dear Revdex.com: EOS CCA is in receipt of [redacted]’s Complaint in regard to the above referenced account. Our client, [redacted], placed the above referenced account with our office on 08/13/2012. The account has since been closed and returned [redacted] as:[X] Paid in full as of 09/21/2015 and as such, our office will not contact Mr. [redacted] any further.Providing Mr. [redacted]’s payment is not returned for any reason, the account owing to [redacted] is listed in our records with a $0.00 balance. In addition, we have notified the credit bureaus to delete the above referenced account from their records. In regards to the delinqency date and statute of limitations on the above account, our records indicate that the account has been delinquent since 09/04/2009 and the statute of limitations was not expired at the time of payment and closure. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. ...⇄ Sincerely, ...⇄ EOS CCA Consumer Relations Department
June 4, 2015 Re: Revdex.com Case #: [redacted] Dear Revdex.com: We have reviewed Mr. [redacted]’s response to our findings regarding his complaint originally filed on June 1st, 2015. We regret that Mr. [redacted] was dissatisfied with our findings. We take complaints of this nature very seriously and we have investigated this matter further and would like to advise Mr. [redacted] of the steps taken to resolve his complaint. The phone number of ###-###-#### was obtained during a public search as a possible good contact for another party. We were notified on 5.29.15 that the number was not correct and as such we marked the number and placed it on our ‘Do Not Call’ list. Due to 3rd party privacy laws, we are not able to disclose any additional information pertaining to the matter in which we were calling as it has been discovered that Mr. [redacted] is not the correct party. His number has been removed and he should not receive further contact from our office. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-####. Sincerely, EOS CCA Consumer Relations Department
07/12/2017 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #:...
[redacted] Dear Revdex.com: EOS CCA is in receipt of your [redacted]’s complaint in regards to the above referenced account. We have investigated this matter and our findings are set forth below. Our records indicate that on 11/15/2016, Mr. [redacted] contacted our office and requested Itemized statements for the account that was placed with our agency for collections on 10/15/2014. These statements were then mailed to the address of record on 12/05/2016 for Mr. [redacted] to review. In an effort to further assist Mr. [redacted], we have requested a second copy of the itemized statements previously mailed on 12/05/2016 for his review. These statements were obtained from [redacted], the original creditor and reflect a past due balance of $326.83 that has been due since 04/06/2011. The account has been documented accordingly and has been placed into a cease communications status, and as such, our office will not contact Mr. [redacted] any further. If you have any questions or concerns, please contact our Consumer Relations Department at ([redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
July 27, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted]| Creditor Account #: [redacted] Dear Revdex.com: ...
EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent [redacted], the original creditor of the account, a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. This information has been obtained and has been forwarded to [redacted]’s address of record for thier review. The obtained statements reflect the final bill for services dated 10/01/2014 and reflect a past due balance of $287.31. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications to allow time for this information to received and reviewed. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
June 18, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **-[redacted] | US Asset Management...
Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]‘s dispute. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bills in an effort to validate the total charges placed with our agency for collections. These statements have been forwarded to [redacted]’s address of record : [redacted] via [redacted] to review. The statements from [redacted], which is the original creditor on [redacted]‘s account are dated from 10/24/09 through 01/23/2010 and show that the balance of $690.20 has been due since 02/18/2010. The account remains open with our office in a status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance. Sincerely, EOS CCA Consumer Relations Department
September 15, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted]’s response to our findings in regards to the complaint listed above. We have investigated the information and our conclusions are set forth below. Our records indicate that in response to the intial Revdex.com complaint #: [redacted], EOS CCA mailed a copy of the itemized statement that was obtained directly from [redacted], the original creditor on Mr. [redacted]’s account. The itemized statements were then mailed to the address of record on 09/09/2016 via USPS for review. This information is considered proper validation showing how and why the balance is due. If Mr. [redacted] has additional information regarding this matter to assist with his dispute of the balance, he may forward it to our office so we may investigate this matter further. The account remains open with our office in a cease communications status and is currently reporting to the credit bureaus as disputed. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
February 9, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted]...
Dear Revdex.com: We are in receipt of [redacted]’s complaint in regards to the above referenced account. Prior to receiving this complaint, on 12/17/2015, EOS CCA receieved [redacted]’s written dispute regarding this matter. In response to [redacted]’s dispute, a request for itemized bills was submitted to [redacted] , the original creditor on the account to validate the balance that was placed with our agency for collections. Once obtained, we will forward this information to [redacted]’s address of record to review. Until such information can be obtained, the above matter has been placed into a cease communications status and we have notified the credit bureaus to delete the above referenced account from their records. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted], for additional assistance. Sincerely, EOS CCA Consumer Relations Department
[redacted]
[redacted]
[redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute. As part of our reasonable investigation, we have sent our client, [redacted] Mobility, a request to obtain itemized bills in an effort to validate the total charges placed with our agency for collections. We have forwarded these statements to [redacted]’s address of record : [redacted], [redacted] MA [redacted] via USPS to review. The statements are dated from 08/27/2010 through 11/26/2010 and show that the balance of $586.76 has been due since 12/26/2010. The account remains open with our office in a ‘disputed’ status that will cease communications which will allow time for [redacted] to receive and review the information. If [redacted] is not satisfied with the resolution, or has questions or concerns regarding the validation that has been mailed, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
The statement attached was not a official copy of a bill. The medical center has no record of this transaction, additionally, I do not have the insurance copy listed on the false receipt. The false receipt says in have [redacted] when I actually have [redacted].
Regards,
[redacted]
July 8, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: **-[redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s response to our findings in regards to her complaint dated 07/05/2016. After further review of the additonal information provided, we have documented the account accordingly as fraud and have placed the account into a suspended status. A fraud packet has also been requested to be mailed to Ms. [redacted]’s address of record in order to conduct a reasonable investigation regarding this matter. Please be advised that, prior to receiving notification of the potential fraud on Ms. [redacted]’s account, our office mailed Ms. [redacted] the Itemized Statements regarding this balance to her address of record for review in response to her original complaint dated 07/05/2016. The account remains open with our office in a pending fraud status and a request to delete the above referenced account’s information has been submitted to the credit bureaus. If you or Ms. [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
May 26, 2016 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **-[redacted] Original Creditor: [redacted]...
| Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint in regards to the above referenced account. In an effort to further assist with the issues mentioned in the complaint we have also forwarded this information to our client for review. Please be advised our client, [redacted], placed the above referenced account with our office on 03/15/2016. Per the clients request, the account has been closed as of 05/25/2016, and as such, our office will not contact Ms. [redacted] any further. Additionally, this matter was not closed as resolved and was still showing a balance due of $143.98. The balance may be subjected to additional collection efforts at the clients discretion. Please contact the client directly for additional information. If you or [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Re: Complaint #: [redacted] – [redacted]
[redacted] #: [redacted] | [redacted]
Original Creditor: [redacted] | Creditor Account #: [redacted]
Dear Revdex.com:
[redacted] is in receipt of [redacted] response to our findings in regards to their Revdex.com complaint #[redacted]. We have reviewed this information and have obtained additional information regarding the matter that was placed with our agnecy for collections on 08/13/2012. Please see the attached Itemized Statements [redacted] received from [redacted], which is the original creditor on the account. The statement is dated from 05/22/2010 through 06/21/2010 and show that the balance of $455.69 has been due since 07/11/2010.
The matter has been notated accordingly and remains open in our office currently reporting to the credit bureaus as disputed. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance.
Sincerely,
[redacted] Consumer Relations Department
October 18, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: 11-64594876 |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr....
[redacted]’s complaint in regards to the above-referenced account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted], placed the above referenced account with our office on 11/17/2016. Our records indictate that on 04/10/2017 the account was closed and returned to our client as ‘Paid in Full’ after receiving Mr. [redacted]’s payment of $62.54. Please be advised that once a balance in our office is resolved, the credit bureaus are provided with an update to reflect the appropriate paid status to ensure that the matter is reporting accurately. In addition, EOS CCA does not accept payments in exchange for deletions of the tradeline with the credit bureaus. The account has been documented accordingly and is reporting correctly as ‘paid in full’ with a $0.00 balance. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
January 12, 2017Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted]Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com:EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. We have investigated this...
matter and our findings are set forth below.Our records indicate that on 12/01/2016, Mr. [redacted] setup a settlement arrangment with our office to resolve his account. It was advised to Mr. [redacted], during this call that once this matter was resolved the account would be updated accordingly to the credit bureaus. The credit bureaus were then provided with an update to reflect the appropriate paid status of Mr. [redacted]’s account to ensure that this matter is reporting accurately and in compliance with all applicable state and federal laws. The account has since been closed and returned [redacted] a settled in full as of 12/01/2016 and as such, our office will not contact Mr. [redacted] any further. Providing Mr. [redacted]’s payment is not returned for any reason, the account owing to [redacted] is listed on our records with a $0.00 balance. If you or Mr. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
My lawyers will be contacting EOS CCA as well... I have send my paperwork over and I do have paperwork as well stating I turned in my equitment in 2016 The paper shows the day, the equitment and it show the tracking number from [redacted].
Regards,
[redacted]
June 12, 2015 Re: Revdex.com Case #: [redacted]- [redacted]...
EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: 7[redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. This information has been obtained and forwarded to [redacted]’s address of record , [redacted] [redacted] for review. The Itemized Statements from [redacted] which is the original creditor on [redacted]’s account are dated from 12/05/2009 through 04/04/2010 and show that the balance of $350.00 has been due since 4/26/2010. Since the account has been in our office, it has accrued fees, the balance now due is $413.00. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance. Sincerely, EOS CCA Consumer Relations Department
October 4, 2016 Re: Revdex.com complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s response to our findings regarding the above- referenced account. EOS CCA has investigated this matter and our conclusions are set forth below. Our client, [redacted], placed the above referenced account with our office on 04/01/2015. Per the clients request, the account has been closed and returned to [redacted] as of 04/06/2016. As Mr. [redacted] requested, EOS CCA has mailed a copy of our findings via [redacted] to the address of record. If Mr. [redacted]’s has any questions or concerns regarding his account, he will need to contact [redacted] directly for additional assistance as our company is no longer handling this matter. If you or Mr. [redacted]’s have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 13, 2015Re: Complaint ID #: [redacted] – [redacted] EOS CCA #: 11-[redacted] Original Creditor: [redacted] | Creditor Account #:...
[redacted] (Collection Trade-Line – Credit Bureau Deletion Request)Dear Revdex.com:EOS CCA is in recepit of [redacted]’s dispute regarding the above referenced account.. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for Ms. [redacted]’s review. The account remains open with our office in a temporary status that will cease communications which will allow time for you to receive and review the information. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. The credit bureaus typically process a deletion request within 7 days. However, please allow the credit bureaus up to 60 days to process the request. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. I dispute this debt as I have not received any information in regards to the above referenced dispute you stated that the information was sent to my current address on 09/09/2016 however nothing has been received as of today's date 09/15/2016 per your letter dated 08/18/2016 Eos CCA has my address on file
Regards,
[redacted]
December 7, 2015Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted]...
[redacted] Original Creditor: [redacted] | Creditor Account #: [redacted]Dear Revdex.com: EOS CCA is in receipt of [redacted]’s Complaint in regard to the above referenced account. Our client, [redacted], placed the above referenced account with our office on 08/13/2012. The account has since been closed and returned [redacted] as:[X] Paid in full as of 09/21/2015 and as such, our office will not contact Mr. [redacted] any further.Providing Mr. [redacted]’s payment is not returned for any reason, the account owing to [redacted] is listed in our records with a $0.00 balance. In addition, we have notified the credit bureaus to delete the above referenced account from their records. In regards to the delinqency date and statute of limitations on the above account, our records indicate that the account has been delinquent since 09/04/2009 and the statute of limitations was not expired at the time of payment and closure. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. ...⇄ Sincerely, ...⇄ EOS CCA Consumer Relations Department
June 4, 2015 Re: Revdex.com Case #: [redacted] Dear Revdex.com: We have reviewed Mr. [redacted]’s response to our findings regarding his complaint originally filed on June 1st, 2015. We regret that Mr. [redacted] was dissatisfied with our findings. We take complaints of this nature very seriously and we have investigated this matter further and would like to advise Mr. [redacted] of the steps taken to resolve his complaint. The phone number of ###-###-#### was obtained during a public search as a possible good contact for another party. We were notified on 5.29.15 that the number was not correct and as such we marked the number and placed it on our ‘Do Not Call’ list. Due to 3rd party privacy laws, we are not able to disclose any additional information pertaining to the matter in which we were calling as it has been discovered that Mr. [redacted] is not the correct party. His number has been removed and he should not receive further contact from our office. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-####. Sincerely, EOS CCA Consumer Relations Department
07/12/2017 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #:...
[redacted] Dear Revdex.com: EOS CCA is in receipt of your [redacted]’s complaint in regards to the above referenced account. We have investigated this matter and our findings are set forth below. Our records indicate that on 11/15/2016, Mr. [redacted] contacted our office and requested Itemized statements for the account that was placed with our agency for collections on 10/15/2014. These statements were then mailed to the address of record on 12/05/2016 for Mr. [redacted] to review. In an effort to further assist Mr. [redacted], we have requested a second copy of the itemized statements previously mailed on 12/05/2016 for his review. These statements were obtained from [redacted], the original creditor and reflect a past due balance of $326.83 that has been due since 04/06/2011. The account has been documented accordingly and has been placed into a cease communications status, and as such, our office will not contact Mr. [redacted] any further. If you have any questions or concerns, please contact our Consumer Relations Department at ([redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Regards,
[redacted]
July 27, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted]| Creditor Account #: [redacted] Dear Revdex.com: ...
EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent [redacted], the original creditor of the account, a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. This information has been obtained and has been forwarded to [redacted]’s address of record for thier review. The obtained statements reflect the final bill for services dated 10/01/2014 and reflect a past due balance of $287.31. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications to allow time for this information to received and reviewed. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
June 18, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **-[redacted] | US Asset Management...
Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]‘s dispute. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bills in an effort to validate the total charges placed with our agency for collections. These statements have been forwarded to [redacted]’s address of record : [redacted] via [redacted] to review. The statements from [redacted], which is the original creditor on [redacted]‘s account are dated from 10/24/09 through 01/23/2010 and show that the balance of $690.20 has been due since 02/18/2010. The account remains open with our office in a status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance. Sincerely, EOS CCA Consumer Relations Department
September 15, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted]’s response to our findings in regards to the complaint listed above. We have investigated the information and our conclusions are set forth below. Our records indicate that in response to the intial Revdex.com complaint #: [redacted], EOS CCA mailed a copy of the itemized statement that was obtained directly from [redacted], the original creditor on Mr. [redacted]’s account. The itemized statements were then mailed to the address of record on 09/09/2016 via USPS for review. This information is considered proper validation showing how and why the balance is due. If Mr. [redacted] has additional information regarding this matter to assist with his dispute of the balance, he may forward it to our office so we may investigate this matter further. The account remains open with our office in a cease communications status and is currently reporting to the credit bureaus as disputed. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
February 9, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted]...
Dear Revdex.com: We are in receipt of [redacted]’s complaint in regards to the above referenced account. Prior to receiving this complaint, on 12/17/2015, EOS CCA receieved [redacted]’s written dispute regarding this matter. In response to [redacted]’s dispute, a request for itemized bills was submitted to [redacted] , the original creditor on the account to validate the balance that was placed with our agency for collections. Once obtained, we will forward this information to [redacted]’s address of record to review. Until such information can be obtained, the above matter has been placed into a cease communications status and we have notified the credit bureaus to delete the above referenced account from their records. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted], for additional assistance. Sincerely, EOS CCA Consumer Relations Department
June 3, 2015
[redacted] [redacted]...
[redacted]
[redacted]
[redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute. As part of our reasonable investigation, we have sent our client, [redacted] Mobility, a request to obtain itemized bills in an effort to validate the total charges placed with our agency for collections. We have forwarded these statements to [redacted]’s address of record : [redacted], [redacted] MA [redacted] via USPS to review. The statements are dated from 08/27/2010 through 11/26/2010 and show that the balance of $586.76 has been due since 12/26/2010. The account remains open with our office in a ‘disputed’ status that will cease communications which will allow time for [redacted] to receive and review the information. If [redacted] is not satisfied with the resolution, or has questions or concerns regarding the validation that has been mailed, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
The statement attached was not a official copy of a bill. The medical center has no record of this transaction, additionally, I do not have the insurance copy listed on the false receipt. The false receipt says in have [redacted] when I actually have [redacted].
Regards,
[redacted]
July 8, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: **-[redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s response to our findings in regards to her complaint dated 07/05/2016. After further review of the additonal information provided, we have documented the account accordingly as fraud and have placed the account into a suspended status. A fraud packet has also been requested to be mailed to Ms. [redacted]’s address of record in order to conduct a reasonable investigation regarding this matter. Please be advised that, prior to receiving notification of the potential fraud on Ms. [redacted]’s account, our office mailed Ms. [redacted] the Itemized Statements regarding this balance to her address of record for review in response to her original complaint dated 07/05/2016. The account remains open with our office in a pending fraud status and a request to delete the above referenced account’s information has been submitted to the credit bureaus. If you or Ms. [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
May 26, 2016 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **-[redacted] Original Creditor: [redacted]...
| Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint in regards to the above referenced account. In an effort to further assist with the issues mentioned in the complaint we have also forwarded this information to our client for review. Please be advised our client, [redacted], placed the above referenced account with our office on 03/15/2016. Per the clients request, the account has been closed as of 05/25/2016, and as such, our office will not contact Ms. [redacted] any further. Additionally, this matter was not closed as resolved and was still showing a balance due of $143.98. The balance may be subjected to additional collection efforts at the clients discretion. Please contact the client directly for additional information. If you or [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
May 10, 2016
Re: Complaint #: [redacted] – [redacted]
[redacted] #: [redacted] | [redacted]
Original Creditor: [redacted] | Creditor Account #: [redacted]
Dear Revdex.com:
[redacted] is in receipt of [redacted] response to our findings in regards to their Revdex.com complaint #[redacted]. We have reviewed this information and have obtained additional information regarding the matter that was placed with our agnecy for collections on 08/13/2012. Please see the attached Itemized Statements [redacted] received from [redacted], which is the original creditor on the account. The statement is dated from 05/22/2010 through 06/21/2010 and show that the balance of $455.69 has been due since 07/11/2010.
The matter has been notated accordingly and remains open in our office currently reporting to the credit bureaus as disputed. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance.
Sincerely,
[redacted] Consumer Relations Department
October 18, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: 11-64594876 |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr....
[redacted]’s complaint in regards to the above-referenced account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted], placed the above referenced account with our office on 11/17/2016. Our records indictate that on 04/10/2017 the account was closed and returned to our client as ‘Paid in Full’ after receiving Mr. [redacted]’s payment of $62.54. Please be advised that once a balance in our office is resolved, the credit bureaus are provided with an update to reflect the appropriate paid status to ensure that the matter is reporting accurately. In addition, EOS CCA does not accept payments in exchange for deletions of the tradeline with the credit bureaus. The account has been documented accordingly and is reporting correctly as ‘paid in full’ with a $0.00 balance. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
January 12, 2017Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted]Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com:EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. We have investigated this...
matter and our findings are set forth below.Our records indicate that on 12/01/2016, Mr. [redacted] setup a settlement arrangment with our office to resolve his account. It was advised to Mr. [redacted], during this call that once this matter was resolved the account would be updated accordingly to the credit bureaus. The credit bureaus were then provided with an update to reflect the appropriate paid status of Mr. [redacted]’s account to ensure that this matter is reporting accurately and in compliance with all applicable state and federal laws. The account has since been closed and returned [redacted] a settled in full as of 12/01/2016 and as such, our office will not contact Mr. [redacted] any further. Providing Mr. [redacted]’s payment is not returned for any reason, the account owing to [redacted] is listed on our records with a $0.00 balance. If you or Mr. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely,EOS CCA Consumer Relations Department