May 8, 2015 Re: Revdex.com Case #: [redacted] | [redacted] EOS CCA #: [redacted] | US Asset Management...
Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute. On 4/28/15, we received correspondence from [redacted] stating that the account was a result of potiental fraud and as such we have updated the account to reflect these claims and have also mailed the nessicary Fraud paperwork on 4/29/15 to her address on file : [redacted], TX [redacted]. If Ms. [redacted] has not received this paperwork, has additional information regarding this matter, or would like further assistance, we would be more than happy to assist her in resolving this issue. We have placed the account in a fraud status that will cease collections and will also allow time for [redacted] to receive and review this information. We have notified the credit bureaus to delete the above referenced account from their records. If you have any questions or concerns, please contact my office at ###-###-####, extension [redacted]. Sincerely, EOS CCA Consumer Relations Department
May 14, 2015 RE: Complaint ID: [redacted] | [redacted] | EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com, We regret that Ms. [redacted] is...
dissatisfied with the manner in which the account is being administered. We take complaints of this nature very seriously and we have investigated the manner in which her account has been handled. A review of the phone recordings show that Ms. [redacted] contacted our office on 5/11/15 and 5/12/15 in regards to her [redacted] loans; However, the reps that she spoke to did not have access to her account, as they are assigned to a different client, and referred her back to the [redacted] in error. Ms. [redacted] was contacted on 5/13/15 in order to address her concerns and any confusion this may have caused. If you need further assistance you can contact our Special Assistance Unit Manager who will be happy to assist with this matter. Her name is [redacted] and she can be reached at ###-###-#### ext. [redacted]. This response is for Ms. [redacted]’s records. A copy of this response will also be sent to our client, [redacted]. Sincerely, EOS CCA Consume Relations Department
June 2, 2016Re: Revdex.com Complaint #: [redacted] – [redacted] [redacted]Dear Revdex.com:After reviewing our files, we have determined that [redacted] was contacted by our office, in error, while attempting to locate another consumer. Any phone numbers and/or addresses...
mentioned in the complaint have been removed, and Ms. [redacted] will not receive any further contact from us. If you have any questions or concerns, please contact our Consumer Relations Department [redacted] for additional assistance. Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Please substantiate your claims with documentation. I find it very interesting that you have ignored all correspondence from me regarding my requests for documentation to substantiate what you are reporting on my credit reports, yet you state that I have paid in full accounts? Please substantiate your claims with documentation or immediately remove these erroneous accounts from my credit reports.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I do not agree with your response to just update this account as $0, versus deleting this account entirely as I have not gave your company any money, I paid directly to the Original Creditor as they assured me that this account would be withdrawn. Please delete this account from my credit reports ([redacted] and [redacted]) immediately or I will be forced to take legal action to rectify this problem.
Best Regards,
[redacted]
12/20/2016
Re: Revdex.com Case #: [redacted] | [redacted]
EOS CCA #’s: 10-[redacted] & 10-[redacted]
Original Creditor: [redacted] | Creditor Account #’s: [redacted] & [redacted]
Dear Revdex.com:
EOS CCA is in receipt of [redacted]’s response to our findings in regards the above-referenced accounts. We have investigated this matter and our findings are set forth below.
Our records indicate that the above accounts were placed with our agency on 04/26/2016 by our client, [redacted], for the services provided on 10/08/2014 & 11/28/2014. In an attempt to further assist with this matter, we have requested from our client to obtain the itemized statements for Ms. [redacted]’s accounts as she has requested. Due to the sensitve nature of these accounts, this information will be mailed to Ms. [redacted]’s address of record for review.
Please be advised, that the above accounts were closed in our systems and returned to our client on 08/09/2016 as ‘Paid in full’ due to the payments Ms. [redacted] made directly to [redacted], the original creditor of the accounts. As a result, our office has not contacted Ms. [redacted] regarding these matters as they have since been resolved.
We have documented the accounts accordingly with the information provided in the complaint and if Ms. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance.
Sincerely,
EOS CCA Consumer Relations Department
August 24, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted]| Creditor Account #: [redacted] ...
Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. EOS CCA has mailed a copy of the itemized statements received from [redacted], which is the original creditor on the account. The statement is dated from 06/02/2014 through 12/14/2014 and show that the balance of $565.29 has been due since 12/14/2014. Please be advised, that on 08/03/2016, [redacted], applied a credit of $87.00 for the equipment charges and the balance has been adjusted to $478.29. The account remains open with our office in a temporary status that will cease communications which will allow time for you and Mr. [redacted] to receive and review the information. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 21, 2015 Re: Revdex.com Case # [redacted] We have received your dispute and the following will provide you with the results of our investigation. Our client, [redacted], placed account number [redacted] with our agency for collections on 07/08/2012. According...
to our records this account was not resolved and as a result, the account was closed with our office and returned to the original creditor on 11/11/2013. In addition, we have requested deletion of the above referenced account from the credit bureaus. Should you have any questions, please do not hesitate to contact me at [redacted] extension [redacted]. Sincerely, [redacted] Customer Care Specialist This communication is from a debt collector.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I would like to know how they retrieved my information in the first place as I have had the same phone number for over 13 years. I would like to know who they have been attempting to contact with my information.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I have not received any correspondence from this company and would like them to validate the debt or remove it from my credit report entirely as I have asked them in previous correspondence.
Regards,
[redacted]
August 21, 2015 Re: Revdex.com Case #: [redacted] – [redacted] Phone Number: [redacted] Dear Revdex.com: After reviewing our files, it has been determined that [redacted] was contacted by our office, in error, while attempting to locate another consumer. Any phone numbers and/or addresses...
mentioned in the complaint have been removed, and he will not receive further contact from our company. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
November 22, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted]| Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Ms....
[redacted]’s complaint in regards to the above referenced account. We have reviewed the information provided and our findings are set forth below. On 11/22/17, EOS CCA received Ms. [redacted]’s CFPB complaint regarding her account. In response to this matter, we forwarded the Itemized Statements that were obtained from [redacted], which is the original creditor on the account. The statements are dated 12/19/2014 through 06/02/2015 and show that the balance of $980.49 has been due since 06/27/2015. A copy of this information has also been mailed via [redacted] to the address of record for Ms. [redacted]’s records. We have documented the account accordingly with Ms. [redacted]’s dispute and it remains open with our office in a temporary status that will cease communications to allow time for her to receive and review the information. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 13, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] ...
Dear Revdex.com: EOS CCA has received Ms, [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent our client, [redacted], a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for Ms. [redacted] to review. The account has been documented accordingly with Ms. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the information to obtained and reviewed. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
July 24, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: ...
EOS CCA is in receipt of [redacted]’s complaint in regards to the above account. We have reviewed the matter and in an attempt to assist Ms. [redacted], we have sent our client, [redacted], a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record via [redacted] for Ms. [redacted] to review. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the requested information to be obtained and received for review. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
May 12, 2016 Re: Complaint #: [redacted] – [redacted] [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: [redacted] is in receipt of [redacted] additional response to our findings in regards to Revdex.com complaint #[redacted]. We have reviewed this information and have since placed the account into a Fraud status that will cease communications and, as such, [redacted] will receive no further contact from our office. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, [redacted] Consumer Relations Department
October 2, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Ms. [redacted]’s...
complaint regarding the above referenced account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted], placed the above referenced account with our office on 03/20/2017. Our records indicate that as of 08/21/2017, the account was closed and returned to [redacted], as settled in full due to Ms. [redacted]’s payment of $139.57. Please be advised that once the balance in our office is resolved, the credit bureaus will be provided with an update to reflect the appropriate paid status to ensure that this matter is reporting accurately. The account has been documented accordingly and remains closed with our office and is currently reporting to the credit bureaus as ‘settled in full’. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
July 25, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’ rebuttal in regards to the above referenced account. Please be advised that, in response to Ms. [redacted]’ original complaint dated 07/18/2016, EOS CCA mailed the Itemized Statements received from [redacted], via [redacted] to [redacted]’ address of record for review. These statements are dated from 10/08/2009 through 01/07/2010 and show that the balance of $347.48 has been due since 02/02/2010. Since the account has been in our office, it has accrued fees. The balance now due is $410.03. The account remains open with our office in a temporary status that will cease communications which will allow time for you and Ms. [redacted] to receive and review the information. If you or Ms. [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 12, 2015 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] | [redacted] ...
Original Creditor: [redacted] / [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’ dispute regarding the above referenced account. In order to further assist with the issues mentioned in the dispute, we have sent a request to [redacted], previously known as [redacted] and [redacted], which is the original creditor on [redacted]’ account for an itemized breakdown of the balance that was placed with our agency for collections on 10/14/15. These statements have been obtained and forwarded to [redacted]’ address of record to review via [redacted]. The account was purchased by US Asset Management on 09/22/14 and the statement was generated at the time of purchase. Per our client’s records, the balance of $1032.66 has been past due since 01/19/2011 and the service address associated with the account is [redacted]. Our records indicate that there has been a total of 4 letters sent to [redacted] regarding this matter. The initial demand was mailed on 1/20/15 and a 2nd notice was mailed on 6/3/15. In addition to the two notifications sent, we have also responded to the two disputes that we received through the credit bureau and via certified mail. EOS CCA has been licensed and active in the state of NV for serveral years and our license number is: [redacted]. The account remains open with our office in a temporary status that will cease communications and the credit bureaus have been updated to reflect [redacted]’ dispute. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted]. Sincerely, EOS CCA Consumer Relations Department
May 8, 2015 Re: Revdex.com Case #: [redacted] | [redacted] EOS CCA #: [redacted] | US Asset Management...
Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute. On 4/28/15, we received correspondence from [redacted] stating that the account was a result of potiental fraud and as such we have updated the account to reflect these claims and have also mailed the nessicary Fraud paperwork on 4/29/15 to her address on file : [redacted], TX [redacted]. If Ms. [redacted] has not received this paperwork, has additional information regarding this matter, or would like further assistance, we would be more than happy to assist her in resolving this issue. We have placed the account in a fraud status that will cease collections and will also allow time for [redacted] to receive and review this information. We have notified the credit bureaus to delete the above referenced account from their records. If you have any questions or concerns, please contact my office at ###-###-####, extension [redacted]. Sincerely, EOS CCA Consumer Relations Department
May 14, 2015 RE: Complaint ID: [redacted] | [redacted] | EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com, We regret that Ms. [redacted] is...
dissatisfied with the manner in which the account is being administered. We take complaints of this nature very seriously and we have investigated the manner in which her account has been handled. A review of the phone recordings show that Ms. [redacted] contacted our office on 5/11/15 and 5/12/15 in regards to her [redacted] loans; However, the reps that she spoke to did not have access to her account, as they are assigned to a different client, and referred her back to the [redacted] in error. Ms. [redacted] was contacted on 5/13/15 in order to address her concerns and any confusion this may have caused. If you need further assistance you can contact our Special Assistance Unit Manager who will be happy to assist with this matter. Her name is [redacted] and she can be reached at ###-###-#### ext. [redacted]. This response is for Ms. [redacted]’s records. A copy of this response will also be sent to our client, [redacted]. Sincerely, EOS CCA Consume Relations Department
June 2, 2016Re: Revdex.com Complaint #: [redacted] – [redacted] [redacted]Dear Revdex.com:After reviewing our files, we have determined that [redacted] was contacted by our office, in error, while attempting to locate another consumer. Any phone numbers and/or addresses...
mentioned in the complaint have been removed, and Ms. [redacted] will not receive any further contact from us. If you have any questions or concerns, please contact our Consumer Relations Department [redacted] for additional assistance. Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Please substantiate your claims with documentation. I find it very interesting that you have ignored all correspondence from me regarding my requests for documentation to substantiate what you are reporting on my credit reports, yet you state that I have paid in full accounts? Please substantiate your claims with documentation or immediately remove these erroneous accounts from my credit reports.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I do not agree with your response to just update this account as $0, versus deleting this account entirely as I have not gave your company any money, I paid directly to the Original Creditor as they assured me that this account would be withdrawn. Please delete this account from my credit reports ([redacted] and [redacted]) immediately or I will be forced to take legal action to rectify this problem.
Best Regards,
[redacted]
12/20/2016
Re: Revdex.com Case #: [redacted] | [redacted]
EOS CCA #’s: 10-[redacted] & 10-[redacted]
Original Creditor: [redacted] | Creditor Account #’s: [redacted] & [redacted]
Dear Revdex.com:
EOS CCA is in receipt of [redacted]’s response to our findings in regards the above-referenced accounts. We have investigated this matter and our findings are set forth below.
Our records indicate that the above accounts were placed with our agency on 04/26/2016 by our client, [redacted], for the services provided on 10/08/2014 & 11/28/2014. In an attempt to further assist with this matter, we have requested from our client to obtain the itemized statements for Ms. [redacted]’s accounts as she has requested. Due to the sensitve nature of these accounts, this information will be mailed to Ms. [redacted]’s address of record for review.
Please be advised, that the above accounts were closed in our systems and returned to our client on 08/09/2016 as ‘Paid in full’ due to the payments Ms. [redacted] made directly to [redacted], the original creditor of the accounts. As a result, our office has not contacted Ms. [redacted] regarding these matters as they have since been resolved.
We have documented the accounts accordingly with the information provided in the complaint and if Ms. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance.
Sincerely,
EOS CCA Consumer Relations Department
August 24, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted]| Creditor Account #: [redacted] ...
Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. EOS CCA has mailed a copy of the itemized statements received from [redacted], which is the original creditor on the account. The statement is dated from 06/02/2014 through 12/14/2014 and show that the balance of $565.29 has been due since 12/14/2014. Please be advised, that on 08/03/2016, [redacted], applied a credit of $87.00 for the equipment charges and the balance has been adjusted to $478.29. The account remains open with our office in a temporary status that will cease communications which will allow time for you and Mr. [redacted] to receive and review the information. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 21, 2015 Re: Revdex.com Case # [redacted] We have received your dispute and the following will provide you with the results of our investigation. Our client, [redacted], placed account number [redacted] with our agency for collections on 07/08/2012. According...
to our records this account was not resolved and as a result, the account was closed with our office and returned to the original creditor on 11/11/2013. In addition, we have requested deletion of the above referenced account from the credit bureaus. Should you have any questions, please do not hesitate to contact me at [redacted] extension [redacted]. Sincerely, [redacted] Customer Care Specialist This communication is from a debt collector.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I would like to know how they retrieved my information in the first place as I have had the same phone number for over 13 years. I would like to know who they have been attempting to contact with my information.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
I have not received any correspondence from this company and would like them to validate the debt or remove it from my credit report entirely as I have asked them in previous correspondence.
Regards,
[redacted]
August 21, 2015 Re: Revdex.com Case #: [redacted] – [redacted] Phone Number: [redacted] Dear Revdex.com: After reviewing our files, it has been determined that [redacted] was contacted by our office, in error, while attempting to locate another consumer. Any phone numbers and/or addresses...
mentioned in the complaint have been removed, and he will not receive further contact from our company. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
November 22, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted]| Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Ms....
[redacted]’s complaint in regards to the above referenced account. We have reviewed the information provided and our findings are set forth below. On 11/22/17, EOS CCA received Ms. [redacted]’s CFPB complaint regarding her account. In response to this matter, we forwarded the Itemized Statements that were obtained from [redacted], which is the original creditor on the account. The statements are dated 12/19/2014 through 06/02/2015 and show that the balance of $980.49 has been due since 06/27/2015. A copy of this information has also been mailed via [redacted] to the address of record for Ms. [redacted]’s records. We have documented the account accordingly with Ms. [redacted]’s dispute and it remains open with our office in a temporary status that will cease communications to allow time for her to receive and review the information. If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 13, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] ...
Dear Revdex.com: EOS CCA has received Ms, [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent our client, [redacted], a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for Ms. [redacted] to review. The account has been documented accordingly with Ms. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the information to obtained and reviewed. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
July 24, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: ...
EOS CCA is in receipt of [redacted]’s complaint in regards to the above account. We have reviewed the matter and in an attempt to assist Ms. [redacted], we have sent our client, [redacted], a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record via [redacted] for Ms. [redacted] to review. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the requested information to be obtained and received for review. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I want to know exactly what suspended status means?
Regards,
[redacted]
May 12, 2016 Re: Complaint #: [redacted] – [redacted] [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: [redacted] is in receipt of [redacted] additional response to our findings in regards to Revdex.com complaint #[redacted]. We have reviewed this information and have since placed the account into a Fraud status that will cease communications and, as such, [redacted] will receive no further contact from our office. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, [redacted] Consumer Relations Department
October 2, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Ms. [redacted]’s...
complaint regarding the above referenced account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted], placed the above referenced account with our office on 03/20/2017. Our records indicate that as of 08/21/2017, the account was closed and returned to [redacted], as settled in full due to Ms. [redacted]’s payment of $139.57. Please be advised that once the balance in our office is resolved, the credit bureaus will be provided with an update to reflect the appropriate paid status to ensure that this matter is reporting accurately. The account has been documented accordingly and remains closed with our office and is currently reporting to the credit bureaus as ‘settled in full’. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
July 25, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’ rebuttal in regards to the above referenced account. Please be advised that, in response to Ms. [redacted]’ original complaint dated 07/18/2016, EOS CCA mailed the Itemized Statements received from [redacted], via [redacted] to [redacted]’ address of record for review. These statements are dated from 10/08/2009 through 01/07/2010 and show that the balance of $347.48 has been due since 02/02/2010. Since the account has been in our office, it has accrued fees. The balance now due is $410.03. The account remains open with our office in a temporary status that will cease communications which will allow time for you and Ms. [redacted] to receive and review the information. If you or Ms. [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 12, 2015 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] | [redacted] ...
Original Creditor: [redacted] / [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’ dispute regarding the above referenced account. In order to further assist with the issues mentioned in the dispute, we have sent a request to [redacted], previously known as [redacted] and [redacted], which is the original creditor on [redacted]’ account for an itemized breakdown of the balance that was placed with our agency for collections on 10/14/15. These statements have been obtained and forwarded to [redacted]’ address of record to review via [redacted]. The account was purchased by US Asset Management on 09/22/14 and the statement was generated at the time of purchase. Per our client’s records, the balance of $1032.66 has been past due since 01/19/2011 and the service address associated with the account is [redacted]. Our records indicate that there has been a total of 4 letters sent to [redacted] regarding this matter. The initial demand was mailed on 1/20/15 and a 2nd notice was mailed on 6/3/15. In addition to the two notifications sent, we have also responded to the two disputes that we received through the credit bureau and via certified mail. EOS CCA has been licensed and active in the state of NV for serveral years and our license number is: [redacted]. The account remains open with our office in a temporary status that will cease communications and the credit bureaus have been updated to reflect [redacted]’ dispute. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted]. Sincerely, EOS CCA Consumer Relations Department