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AK2 A Step Ahead

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AK2 A Step Ahead Reviews (254)

Hi, I am quite surprised to check those information. When I checked my credit report, the said transaction was reported in year 2012. But I am no in USA from more 6 years.  I just am just trying to have a clean history, so asking your kind help to tackle this inaccurate data from my report. If possible please send those details to my email id ([redacted]),or else please mail those details to India as mentioned above  Thanks,[redacted] Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Regards,
[redacted]

February 12, 2018             Re:            Revdex.com Case #: [redacted] EOS CCA #: [redacted] Original Creditor: [redacted]-[redacted] | Creditor Account #: [redacted]          Dear Revdex.com:   EOS CCA is in receipt of [redacted]’s response to our findings in regards to the above account. We have reviewed the information provided and our findings are set forth below. In regards to Ms. [redacted]’s concerns about the allocation the wage garnishment on her account, Ms. [redacted] will have to contact, [redacted]-[redacted] directly for additonal information as EOS CCA does not handle these matters. Please be advised that EOS CCA was the servicer for Ms. [redacted]’s account on the behalf of [redacted], USA-Funds and we do not determine how garishments or other payments are applied to accounts. Any payments, garnishments, offsets received are forwarded directly to [redacted] for processing. The account has since been closed and returned to our client as of 10/29/2017, and as such, our office has not contacted Ms. [redacted] any further. For any further assistance, Ms. [redacted] will need to contact [redacted] directly for additonal information regarding her account. We have notated the account accordingly and if you have any questions or concerns, please contact our Consumer Relations Department at [redacted], for additional assistance.   Sincerely,

The issue is that there was an additional late payment added to my credit report from EOS CCA after the account was settled. I spoke to a representative from EOS CCA and said that he saw that the account was paid off but they still had the account in "open" status. I would like the late payment added after my account balance was settled to be removed from my credit report.
Regards,
[redacted]

August 2, 2017         Re:       Revdex.com Case #: [redacted]  EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted]          Dear Revdex.com:   EOS CCA...

is in receipt of [redacted]’s complaint in regards to the above account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections.  This information has been obtained and forwarded to Ms. [redacted]’s address of record via [redacted] for her review. The statements obtained from [redacted], the original creditor of Ms. [redacted]’s account are dated 01/06/13-02/05/2013 and reflect a past due balance of $262.79.    Please be advised that we have reviewed of our records and our office was unable to  locate prior correspondence from Ms. [redacted] requesting full validation on her account. Our investigation has found that the correspondence our office receieved on 05/19/2017, stated that Ms. [redacted] refused to pay the account and requested no futher contact.  As a result, the account notated accordingly and placed into a cease and desist status and our office has not contacted her since. We have since documented the account accordingly with Ms. [redacted]’s dispute and it remains open with our office in a status that will cease communications to give [redacted] for Ms. [redacted] to receive and review the obtained information. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance.     Sincerely, EOS CCA Consumer Relations Department             This communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.

Dear Revdex.com:
Our client, [redacted], placed the above referenced account with our office on 4/27/15. We have reviewed Ms. [redacted]’s complaint and as a part of our reasonable investigation submitted a request to obtain itemized statements regarding the balance of $485.00 that is currently due. These...

statements have been mailed to Ms. [redacted]’s address of record: [redacted], MA [redacted] via [redacted] to review.
During our investigation, we have found that our office has only made 1 attempt to contact Ms. [redacted] prior to our conversation with her on 5/4/15 regarding this matter. Our records do not show any calls made prior to 4/30/15 nor call attempts made to any other number other than the phone number we spoke with Ms. [redacted] on 5/4/15. During our conversation with Ms. [redacted] we discussed her options to resolve her account which included a reduced payoff and she advised our office that she would follow up regarding this offer and resolve the account at a later date. Our office has not been in contact with Ms. [redacted] since that date.
The account remains open with our office in a temporary status that will cease communications which will allow time for Ms. [redacted] to receive and review the information.
If you have any questions or concerns, please contact my office at ###-###-####, extension [redacted].
Sincerely,
EOS CCA Consumer Relations Department

September 9, 2016         Re:      Complaint #: [redacted] – [redacted]             EOS CCA #: [redacted] | [redacted]            ...

Original Creditor: [redacted] | Creditor Account #: [redacted]     Dear Revdex.com:   EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced- account. We have investigated this matter and our conclusions are set forth below.    Our records indicate that on 08/24/216 we received a dispute filed directly with the credit bureaus regarding the account. As a result, a request was submitted  to [redacted], the original creditor of Mr. [redacted]’ account for an itemized statement for a break down of the total charges in collections.  This information was then mailed to Mr. [redacted] on 08/31/2016 in response to his dispute and the account was notated accordingly as ‘disputed’.   The statement that was obtained was received directly from [redacted], and reflect a past due balance of $370.94 that has been due since 07/19/2010. This information is considered proper validation showing how and why the balance is due. If Mr. [redacted] have additional information regarding this matter to assist with his dispute of the balance, please forward it to our offices so that we may investigate this matter further. The account has been updated with the information provided in the complaint and remains open with our office in a cease communications status. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance.   Sincerely, EOS CCA Consumer Relations Department

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
I never sent a refusal to pay. I never received anything, validation or anything else of claimed debt, via mail. 
Regards,
[redacted]

May 12, 2017         Re:                   Revdex.com Case #: [redacted]- [redacted]             EOS CCA #: [redacted] | Original...

Creditor: [redacted] Inc.             Creditor Account #: [redacted]                Dear Revdex.com:   EOS CCA has received Ms. [redacted]’s complaint in regards to the above referenced account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted] Inc. placed the above referenced account with our office for collections on 04/13/2017. We have received Ms. [redacted]’s correspondence regarding the returned equipment and as part of our reasonable investigation, we have sent this information to our client for review and to adjust their records accordingly. As a result, the account has since been closed in our systems and returned to [redacted] Inc. per their request and our office will no longer contact Ms. [redacted] regarding this matter. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] for additional assistance.     Sincerely, EOS CCA Consumer Relations Department

February 7, 2018             Re:            Revdex.com Case #: [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted]      ...

    Dear Revdex.com:   EOS CCA is in receipt of [redacted]’s complaint in regards to the above account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted], placed the above referenced account with our office on 02/26/2017. The account has since been closed and returned to our client as of 10/29/2017, and as such, our office has not contacted Ms. [redacted] any further. For further assistance, Ms. [redacted] will need to contact [redacted] directly for additonal information regarding her account and the status of her adminstrative wage garnishment. We have notated the account accordingly and if you have any questions or concerns, please contact our Consumer Relations Department at [redacted], for additional assistance.   Sincerely,   EOS CCA Consumer Relations Department

July 13, 2017         Re:       Revdex.com Case #: [redacted] EOS CCA #’s: [redacted] | US Asset Management              Original Creditor: [redacted] |...

Creditor Account #’s: [redacted]           Dear Revdex.com:             EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. We have investigated the information provided in the complaint and our findings are set forth below.             Our records indicate that Ms. [redacted]’s accounts were placed with our agency for collections on 10/15/2014.  On 05/30/17, our office received correspondence from Ms. [redacted] regarding these accounts and a request was submitted to [redacted], the original creditor of the accounts, to obtain Itemized Bills in an effort to validate the total charges placed for collections. On 06/02/2017, these statements were mailed Ms. [redacted]’s address of record for her review. We have since mailed a second copy of these statements via [redacted] to the address on file for her records. The accounts have been documented accordingly with Ms. [redacted]’s dispute and have since been placed into a suspended status. As a result, our office will not contact Ms.[redacted] any further regarding this matter. In addition, a request has been submitted to the credit bureaus to remove the above accounts information from their records.             If you have any questions or concerns, please contact our Consumer Relations Department at ([redacted] for additional assistance.     Sincerely,   EOS CCA Consumer Relations Department

June 1, 2016  Re:           Complaint #: [redacted] – [redacted]s                    EOS CCA #: [redacted]Original Creditor: [redacted] Creditor Account #: [redacted] & [redacted]Dear Revdex.com:EOS CCA is in receipt of [redacted]s rebuttal regarding the above referenced account.  Per Mr. [redacted]s request, EOS CCA has mailed a copy of the initial Revdex.com response for Complaint #: [redacted] to the address of record.If you or Mr. [redacted]s should have any questions, please contact our Consumer Relations Department at 1-[redacted] for additional assistance.Sincerely, EOS CCA Consumer Relations Department

November 17, 2017     Re:       Revdex.com Case #: [redacted]                 Dear Revdex.com:   EOS CCA is in receipt of [redacted] complaint regarding a potential matter being handled by our agency.  We have reviewed the information provided and have found that our offices do not have a matter listed for Ms. [redacted]. In addition, we do not have authorization to disclose information regarding other matters being handled by our office to Ms. [redacted]. As a result, we are unable to respond to the issues mentioned in her complaint at this time.    Once our offices are provided with the appropriate authorization to disclose to Ms. [redacted], we would be more than happy to assist her with any questions or concerns she may have.   If you have any questions or concerns, please contact our Consumer Relations Department at [redacted], for additional assistance.   Sincerely,                                         ... EOS CCA Consumer Relations Department

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[I do not accept that the supporting documents I submitted in March are illegible. I believe my account has been purposely kept in waiting for acceptance in the loan program so the company can continue to profit from handling fees. As you can see the fax that was submitted with this original complaint shows it was successful and good transmission. I am not happy with the service this loan company provides.  I have been doing everything I can possibly do to attempt to fix this loan and be in good standing, that is more than most of the American society is attempting to do. I am frustrated that the mis-filing of paperwork has now cost me thousands of dollars. Here is an example of how big this problem is and how it has continued by misfiling paperwork and providing answers of both applications were either missing information or not legible? [redacted]
 *
Regards,
[redacted]

September 8, 2015       Re:       Revdex.com Case #: [redacted] – [redacted]                         EOS CCA #: [redacted]                         Original Creditor: [redacted] – [redacted] Creditor Account #: [redacted]                 Dear Revdex.com:   EOS CCA has received Mr. [redacted]’s response to our findings regarding the above-referenced account.  As part of our reasonable investigation, we have sent our client, [redacted], Mr. [redacted]’s concerns and we have been provided with the following information.  The account was opened on 09/02/2009 and it was closed on 12/15/11.  The services were provided to the address of [redacted]  [redacted] and the last payment made on the account was in October 2011. Our client’s records also indicate that in November 2010, Mr. [redacted] contacted [redacted] and added Ms. [redacted] as a secondary contact.  On 10/19/11, Ms. [redacted] made a payment with our client in the amount of $340.90. This payment was  a direct  result of  receiving a notice regarding the termination of services for the account.   The account remains open with our office in a status that will cease communications which will also allow time for Mr. [redacted] to receive and review the information.  In addition, the credit bureaus have been updated to reflect that this account is being disputed. If you have any questions, please contact our Consumer Relations Hotline at 1-[redacted] for additional assistance.     Sincerely, EOS CCA Consumer Relations Department

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