October 8, 2015 Re: Complaint ID# [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCCA has received [redacted]’s complaint in regard to her account that was placed wit h our agency on 01/22/2015. Per our records, the above referenced account was first reported as a collection account on 03/13/2015. An update was submitted to the credit bureaus to reflect the current status of the account on 08/14/2015. This information was submitted prior to the settlement arrangement and the account was then updated with the bureaus to reflect the appropriate paid status on 08/21/2015. The account is in an inactive status and returned to [redacted] as settled in full and as such, our office will not contact [redacted] any further. In addition, if [redacted] has further documentation showing a credit reporting discrepancy, the information may be forwarded to our office for further review. If you have any questions, please contact our Consumer Hotline at [redacted]. Sincerely, EOS CCA Consumer Relations Department
February 15, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted]’ response to our findings in regards to the above-referenced account. As stated in our original response, we have documented the matter accordingly and have placed it into a cease communications status to ensure Mr. [redacted] is not contacted by our company. If Mr. [redacted] has any questions or concerns regarding this matter, please have him contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
February 14, 2017
Re: Revdex.com Complaint #: [redacted] – [redacted]
EOS CCA #: [redacted]
Original Creditor: [redacted] | Creditor Account #: [redacted]
Dear Revdex.com:
EOS CCA is in receipt of [redacted]’ complaint in regards to the above referenced...
account. In an effort to assist with the issues mentioned in the complaint we have forwarded this inforamtion to our client, [redacted], for further review. Please be advised our client, [redacted], placed the above referenced account with our office on 08/25/2016. Per the clients request, the account has since been closed and returned to the client, and as such, our office will not contact Mr. [redacted] any further.
If you or Mr. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at ([redacted] for additional assistance.
Sincerely,
EOS CCA Consumer Relations Department
September 9, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | US Asset...
Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the above- referenced account. We have investigated this matter and our conclusions are set forth below. Our records indicate that our company received a dispute filed directly with the credit bureaus in regards to this account. In an attempt to further assist with this matter, a verification letter was mailed on 08/18/2016 to the address of record for Mr. [redacted]’s review. In addition to this information, a request to obtain an itemized bill was sent to [redacted], the original creditor of Mr. [redacted]’s account in an effort to validate the total charges placed with our agency for collections. We have obtained these statements and a copy of this information has been forwarded to Mr. Mr. [redacted] for his records. The statement is dated 07/26/2010 and reflect a past due balance of $321.51 that has been due since 09/02/2010. The account has been documented accordingly with Mr. Mr. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for this information to be reviewed. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
December 20, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted]’s response in regards to the above account. We have reviewed the information provided and our findings are set forth below. After a review of our records, we have found that the account was charged off to collection by [redacted] on 03/06/2015 after having been delinquent since 11/06/2014. We were unable to locate any dates in 2009 in regards to the above account. As previously advised, we have obtained Itemized Statements from [redacted], which is the original creditor on the account. These statements have been mailed via USPS to the address on file for Mr. [redacted] to review. The statements are dated from 11/09/2014 through 01/08/2015 and show that the balance of $1366.53 has been due since 01/08/2015. The account has been documented accordingly with Mr. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for him to receive and review the forwarded information. If you have any questions or concerns, please contact our Consumer Relations Department at 1-844-709-4889 for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
As referenced in my previous attachments I will be filing a suit against EOS-CCA. I have not received any communications from EOS-CCA and if I do not see any by 7/2/2015 I will initiate a suite. Their are plenty of other people dissatisfied with EOS-CCA lies and deceptions. I think it would be in they're best interest to heed my request.
Regards,
[redacted]
June 8, 2015 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] |Original Creditor:...
[redacted] Creditor Account #: [redacted] Dear Revdex.com: Our client, [redacted], placed the above referenced account with our office on 01/06/15. The account has since been closed and returned to the client, and as such, our office will not contact [redacted] any further. We have notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
I am again requesting that your business remove all accounts from my credit reports immediately. I have sent numerous correspondence (to include certified mail) but have never received any responses. Your company has utilized many illegal practices to include but not limited to: 1. On 09/11/2017, your agent Mr. [redacted] advised me by writing (letter attached), to pay $341.00 on that same day and the matter would be resolved- I was never advised by your representative about the "extra charges" and the those charges were never listed in the letter. 2. I was advised that all accounts would be UPDATED AND REMOVED once payment is received and that it could up to 30 days for the credit agencies to update their records. At the time of this writing, your account continues to be listed in my credit report. 3. You advised in your previous communication via this complaint that your company has updated all credit reporting bureaus reflecting that "the account was paid in full". Again, this is false, as all of my credit reports state "Settled- less than full." Your claims are false as my none of my credit reports reflect this. 4. Even though you are reporting my name to the agencies, and I had requested an explanation via certified mail, I have never received anything from your company. Please refer to all attachments as verifications. Lastly, I am requesting that your accounts be removed in their entirety from all credit reporting agencies.
Regards,
[redacted]
August 14, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: We have received [redacted]’s response to our findings regarding the above referenced account. We have reviewed this matter fully and have found that EOS CCA has complied with all applicable laws, including but not limited to the FDCPA, the FCRA and state laws in regards to Ms. [redacted]’s account that was placed with our agency for collections. Our records indicate that EOS CCA has not reported this account to the credit bureaus and the account has remained in a cease and desist status since the original complaint was received on June 17, 2015. In addition to these actions, on 06/22/15, we mailed Ms. [redacted] validaiton of the debt to her address of record for review. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for further assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
This is the same response to which I have already responded. Why did the business copy and paste the same response the second time? As evidence, I previously submitted attachments which brings the veracity of this business into question. The attachments submitted discredit what the business is claiming. I am requesting that the business once again review my previous response and review the attachments carefully.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
As suspected earlier, this is not valid debt on my account. Because 1) [redacted] was never my cell phone number. 2) I left USA, 29th May 2010 and all the said transaction been reported in the [redacted]achment are from date 30th and 31st May 2010 as it mentioned in the account Statement provided by [redacted] 3) I have never used any services in India of [redacted] during that period as I have cancelled all the services before leaving USA Having said that I would like to request you to invalidated reported information to any of the three major Credit Bureau's ([redacted], [redacted] or [redacted]), said action might constitute fraud under both Federal and State Laws.
Regards,
[redacted]
August 24, 2015 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] Original Creditor:[redacted] [redacted]...
Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute in regards to the above referenced account. As part of our reasonable investigation, we sent our client, [redacted], a request to obtain itemized bills to validate the total charges placed with our agency for collections. These statements have been obtained and as such we have mailed this information to [redacted]’s address of record to review. The statements we have been provided are in reference to the final bill for gas and electric services thru 11/02/2012. The service address associated with the abvove account was: [redacted] [redacted] and our records indicate that the last payment made on the account was on 12/28/2012 in the amount of $450.00. On 03/30/2015, the residual balance of $2149.33 was placed with our office for collections and has since become due. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Hotline at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
This company repeatedly misses the point. They are reporting wrong dates to the credit bureau, they are listing this as a March 2014 account were they readily admit it should be October 2011, they have never mailed any bills or a dunning notice to my address, yet they have no problem adding it to my credit report. This is against the FDCPA rules. They are in violation of these rules. I'd you violate the rules, you need to remove the account from my report.
Regards,
[redacted]
March 25, 2016 Re: [redacted]
[redacted] Original Creditor: [redacted] Cable Creditor Account #: [redacted]...
[redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint regarding the above referenced account. EOS CCA has investigated your complaint and our conclusions are set forth below. In an effort to assist with the issues mentioned in the complaint we have forwarded the information to the client for review. EOS CCA has received a copy of the itemized statements from [redacted] Cable, which is the original creditor on [redacted]’ account, which were requested in an effort to validate the total charges placed with our agency for collections. In addition, if Mr. [redacted] believes the debt to be fraud due to never having lived at the address of service, we have also mailed an Affidavit along with the itemized statements to the address of record to be filled out and mailed to Enterprise Risk Operations Center for further investigation on fraudulent matter. The account remains open with our office in a temporary status that will cease communications which will allow time for Mr. [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
August 26, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute in regards to the above referenced account. Per our conversation on 08/19/15, with Mr....
[redacted] we have marked the account with the potiential fraud and as such submitted a request to the credit bureaus to have the above information removed. In addition, Mr. [redacted] should send our company any additonal information regarding the potiental fraud so that we can investigate the matter further. The account remains open with our office in a fraud status that will cease communications which will allow time for Mr. [redacted] to obtain and review this information. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
does this collection agency have the correct address in [redacted] zip? I dont want to give my home address to the public therefore, Ii only gave the city and the zip code have the collection agency to contact Revdex.com to get my home address in [redacted] sent the documents there
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
[Even though the balance is showing $0.00 owed, the account is still showing as a collection on my credit report. This is holding my credit score down. I would like the account removed from collections in order to allow my credit FICO score to increase as it should. ]
Regards,
[redacted]
[redacted] Dear Revdex.com: EOS CCA has received Wesley [redacted]’s response regarding the above referenced account. Prior to receiving this reponse, we were notified by [redacted] that they have reviewed their records and have spoke with Mr. [redacted] regarding this issue. There notes indicate that Mr. [redacted] and were able to obtain a tracking number for the equipment. They have advised that they have issued a claim with the information provided and will investigate the return of the equipment. The account has since been closed and returned to the client, and as such, our office will not contact [redacted] any further. We have notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact my office at ###-###-####, extension [redacted].
August 10, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]...
[redacted] dispute. As part of our reasonable investigation, we have sent our client, [redacted], a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to [redacted] address of record for his review. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. The credit bureaus typically process a deletion request within 7 days. However, please allow the credit bureaus up to 60 days to process the request. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] Smith to receive and review the information. If you have any questions or concerns, please contact our Consumer Hotline, at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 8, 2015 Re: Complaint ID# [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCCA has received [redacted]’s complaint in regard to her account that was placed wit h our agency on 01/22/2015. Per our records, the above referenced account was first reported as a collection account on 03/13/2015. An update was submitted to the credit bureaus to reflect the current status of the account on 08/14/2015. This information was submitted prior to the settlement arrangement and the account was then updated with the bureaus to reflect the appropriate paid status on 08/21/2015. The account is in an inactive status and returned to [redacted] as settled in full and as such, our office will not contact [redacted] any further. In addition, if [redacted] has further documentation showing a credit reporting discrepancy, the information may be forwarded to our office for further review. If you have any questions, please contact our Consumer Hotline at [redacted]. Sincerely, EOS CCA Consumer Relations Department
February 15, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted]’ response to our findings in regards to the above-referenced account. As stated in our original response, we have documented the matter accordingly and have placed it into a cease communications status to ensure Mr. [redacted] is not contacted by our company. If Mr. [redacted] has any questions or concerns regarding this matter, please have him contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
February 14, 2017
Re: Revdex.com Complaint #: [redacted] – [redacted]
EOS CCA #: [redacted]
Original Creditor: [redacted] | Creditor Account #: [redacted]
Dear Revdex.com:
EOS CCA is in receipt of [redacted]’ complaint in regards to the above referenced...
account. In an effort to assist with the issues mentioned in the complaint we have forwarded this inforamtion to our client, [redacted], for further review. Please be advised our client, [redacted], placed the above referenced account with our office on 08/25/2016. Per the clients request, the account has since been closed and returned to the client, and as such, our office will not contact Mr. [redacted] any further.
If you or Mr. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at ([redacted] for additional assistance.
Sincerely,
EOS CCA Consumer Relations Department
September 9, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | US Asset...
Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the above- referenced account. We have investigated this matter and our conclusions are set forth below. Our records indicate that our company received a dispute filed directly with the credit bureaus in regards to this account. In an attempt to further assist with this matter, a verification letter was mailed on 08/18/2016 to the address of record for Mr. [redacted]’s review. In addition to this information, a request to obtain an itemized bill was sent to [redacted], the original creditor of Mr. [redacted]’s account in an effort to validate the total charges placed with our agency for collections. We have obtained these statements and a copy of this information has been forwarded to Mr. Mr. [redacted] for his records. The statement is dated 07/26/2010 and reflect a past due balance of $321.51 that has been due since 09/02/2010. The account has been documented accordingly with Mr. Mr. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for this information to be reviewed. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
December 20, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted]’s response in regards to the above account. We have reviewed the information provided and our findings are set forth below. After a review of our records, we have found that the account was charged off to collection by [redacted] on 03/06/2015 after having been delinquent since 11/06/2014. We were unable to locate any dates in 2009 in regards to the above account. As previously advised, we have obtained Itemized Statements from [redacted], which is the original creditor on the account. These statements have been mailed via USPS to the address on file for Mr. [redacted] to review. The statements are dated from 11/09/2014 through 01/08/2015 and show that the balance of $1366.53 has been due since 01/08/2015. The account has been documented accordingly with Mr. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for him to receive and review the forwarded information. If you have any questions or concerns, please contact our Consumer Relations Department at 1-844-709-4889 for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
As referenced in my previous attachments I will be filing a suit against EOS-CCA. I have not received any communications from EOS-CCA and if I do not see any by 7/2/2015 I will initiate a suite. Their are plenty of other people dissatisfied with EOS-CCA lies and deceptions. I think it would be in they're best interest to heed my request.
Regards,
[redacted]
June 8, 2015 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] |Original Creditor:...
[redacted] Creditor Account #: [redacted] Dear Revdex.com: Our client, [redacted], placed the above referenced account with our office on 01/06/15. The account has since been closed and returned to the client, and as such, our office will not contact [redacted] any further. We have notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
I am again requesting that your business remove all accounts from my credit reports immediately. I have sent numerous correspondence (to include certified mail) but have never received any responses. Your company has utilized many illegal practices to include but not limited to: 1. On 09/11/2017, your agent Mr. [redacted] advised me by writing (letter attached), to pay $341.00 on that same day and the matter would be resolved- I was never advised by your representative about the "extra charges" and the those charges were never listed in the letter. 2. I was advised that all accounts would be UPDATED AND REMOVED once payment is received and that it could up to 30 days for the credit agencies to update their records. At the time of this writing, your account continues to be listed in my credit report. 3. You advised in your previous communication via this complaint that your company has updated all credit reporting bureaus reflecting that "the account was paid in full". Again, this is false, as all of my credit reports state "Settled- less than full." Your claims are false as my none of my credit reports reflect this. 4. Even though you are reporting my name to the agencies, and I had requested an explanation via certified mail, I have never received anything from your company. Please refer to all attachments as verifications. Lastly, I am requesting that your accounts be removed in their entirety from all credit reporting agencies.
Regards,
[redacted]
August 14, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: We have received [redacted]’s response to our findings regarding the above referenced account. We have reviewed this matter fully and have found that EOS CCA has complied with all applicable laws, including but not limited to the FDCPA, the FCRA and state laws in regards to Ms. [redacted]’s account that was placed with our agency for collections. Our records indicate that EOS CCA has not reported this account to the credit bureaus and the account has remained in a cease and desist status since the original complaint was received on June 17, 2015. In addition to these actions, on 06/22/15, we mailed Ms. [redacted] validaiton of the debt to her address of record for review. If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for further assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
This is the same response to which I have already responded. Why did the business copy and paste the same response the second time? As evidence, I previously submitted attachments which brings the veracity of this business into question. The attachments submitted discredit what the business is claiming. I am requesting that the business once again review my previous response and review the attachments carefully.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
As suspected earlier, this is not valid debt on my account. Because 1) [redacted] was never my cell phone number. 2) I left USA, 29th May 2010 and all the said transaction been reported in the [redacted]achment are from date 30th and 31st May 2010 as it mentioned in the account Statement provided by [redacted] 3) I have never used any services in India of [redacted] during that period as I have cancelled all the services before leaving USA Having said that I would like to request you to invalidated reported information to any of the three major Credit Bureau's ([redacted], [redacted] or [redacted]), said action might constitute fraud under both Federal and State Laws.
Regards,
[redacted]
August 24, 2015 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] Original Creditor:[redacted] [redacted]...
Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute in regards to the above referenced account. As part of our reasonable investigation, we sent our client, [redacted], a request to obtain itemized bills to validate the total charges placed with our agency for collections. These statements have been obtained and as such we have mailed this information to [redacted]’s address of record to review. The statements we have been provided are in reference to the final bill for gas and electric services thru 11/02/2012. The service address associated with the abvove account was: [redacted] [redacted] and our records indicate that the last payment made on the account was on 12/28/2012 in the amount of $450.00. On 03/30/2015, the residual balance of $2149.33 was placed with our office for collections and has since become due. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Hotline at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
This company repeatedly misses the point. They are reporting wrong dates to the credit bureau, they are listing this as a March 2014 account were they readily admit it should be October 2011, they have never mailed any bills or a dunning notice to my address, yet they have no problem adding it to my credit report. This is against the FDCPA rules. They are in violation of these rules. I'd you violate the rules, you need to remove the account from my report.
Regards,
[redacted]
March 25, 2016 Re: [redacted]
[redacted] Original Creditor: [redacted] Cable Creditor Account #: [redacted]...
[redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint regarding the above referenced account. EOS CCA has investigated your complaint and our conclusions are set forth below. In an effort to assist with the issues mentioned in the complaint we have forwarded the information to the client for review. EOS CCA has received a copy of the itemized statements from [redacted] Cable, which is the original creditor on [redacted]’ account, which were requested in an effort to validate the total charges placed with our agency for collections. In addition, if Mr. [redacted] believes the debt to be fraud due to never having lived at the address of service, we have also mailed an Affidavit along with the itemized statements to the address of record to be filled out and mailed to Enterprise Risk Operations Center for further investigation on fraudulent matter. The account remains open with our office in a temporary status that will cease communications which will allow time for Mr. [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
August 26, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute in regards to the above referenced account. Per our conversation on 08/19/15, with Mr....
[redacted] we have marked the account with the potiential fraud and as such submitted a request to the credit bureaus to have the above information removed. In addition, Mr. [redacted] should send our company any additonal information regarding the potiental fraud so that we can investigate the matter further. The account remains open with our office in a fraud status that will cease communications which will allow time for Mr. [redacted] to obtain and review this information. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
does this collection agency have the correct address in [redacted] zip? I dont want to give my home address to the public therefore, Ii only gave the city and the zip code have the collection agency to contact Revdex.com to get my home address in [redacted] sent the documents there
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
[Even though the balance is showing $0.00 owed, the account is still showing as a collection on my credit report. This is holding my credit score down. I would like the account removed from collections in order to allow my credit FICO score to increase as it should. ]
Regards,
[redacted]
[redacted] Dear Revdex.com: EOS CCA has received Wesley [redacted]’s response regarding the above referenced account. Prior to receiving this reponse, we were notified by [redacted] that they have reviewed their records and have spoke with Mr. [redacted] regarding this issue. There notes indicate that Mr. [redacted] and were able to obtain a tracking number for the equipment. They have advised that they have issued a claim with the information provided and will investigate the return of the equipment. The account has since been closed and returned to the client, and as such, our office will not contact [redacted] any further. We have notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact my office at ###-###-####, extension [redacted].
August 10, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]...
[redacted] dispute. As part of our reasonable investigation, we have sent our client, [redacted], a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to [redacted] address of record for his review. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. The credit bureaus typically process a deletion request within 7 days. However, please allow the credit bureaus up to 60 days to process the request. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] Smith to receive and review the information. If you have any questions or concerns, please contact our Consumer Hotline, at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department