February 11, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] & [redacted] | [redacted] ...
Original Creditor: [redacted] | Creditor Account #: [redacted] & [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s complaint in regard to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for [redacted] to review. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
September 8, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **-[redacted] | US Asset Management ...
Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute in regards to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to [redacted]’s address of record for review. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. The credit bureaus typically process a deletion request within 7 days. However, please allow the credit bureaus up to 60 days to process the request. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Hotline at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
September 13, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted] response to our findings in regards to the complaint listed above. We have investigated this additional information and our conclusions are set forth below. Our records indicate that in response to the intial Revdex.com complaint #: [redacted], EOS CCA mailed a copy of the itemized statement that was obtained directly from [redacted], the original creditor on Mr. [redacted]’ account. The itemized statements were then mailed to the address of record on 09/09/2016 via USPS for review. This information is considered proper validation showing how and why the balance is due. If Mr. [redacted] has additional information regarding this matter to assist with his dispute of the balance, he may forward it to our office so we may investigate this matter further. The statement mailed to Mr. [redacted] reflects a past due balance of $370.94 that has been due since 07/19/2010. Please note the account has been delinquent since 04/05/2010. The account remains open with our office in a cease communications status and is currently reporting to the credit bureaus as disputed. Additionally, licensing information for EOS CCA is public information that may be located by a search of Collecto Inc DBA EOS CCA. The License Number for the state of Florida is [redacted]. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Dear Revdex.com: EOS CCA has received [redacted]’s compliant. Our client, [redacted], placed the above referenced account with our office on 07/21/14. The account has since been closed and returned to the client as paid in full, and as such, our office will not...
contact [redacted] any further. In addition, We have notified the credit bureaus to delete the above referenced account from their records. If you have any questions or concerns, please contact my office at ###-###-####, extension [redacted]. Sincerely, EOS CCA Consumer Relations Department
December 20, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is...
in receipt of Mr. [redacted]’s complaint in regards to the above refernced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for Mr. [redacted] to review. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow time for Mr. [redacted] to receive and review the requested information. If you have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
September 11, 2017 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Cable Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s response to our findings in regards to the above referenced account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted] Cable, placed the above referenced account with our office on 05/27/2014. On 05/26/2017, the account was closed as ‘settled in full’ and reduced to a $0.00 balance due to the payments provided by Ms. [redacted] totaling $355.82. Please be advised that EOS CCA does not accept payment in exchange for a deletion of our trade line on a credit profile. Therefore, once a balance in our office is resolved, the credit bureaus are provided with an update to reflect the appropriate paid status to ensure that the matter is reporting accurately. We have documented the account accordingly with Ms. [redacted]’s concerns and our records indicate that Ms. [redacted]’s matter is reporting accurately as ‘settled in full’ with a $0.00 balance and will not be removed from the credit bureaus. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] ext. [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
April 20, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted]| Original Creditor: [redacted] Inc. Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the...
above referenced account. In an effort to further assist Ms. [redacted], we forwarded the information provided to our client, [redacted] Inc., for review. According to their records, they only equipment they received was the modem associated with the account and not the transcevier. As a result, Ms. [redacted] is responsible for the ‘Customer Agreement’ charge of $299.52, a previous balance of $175.90, $20.33 in ‘Voice disconnection’ fees and $160.87 for the unreturned transceiver. In additon to these charges taxes and fees were added to the balance bringing the total amount past due to $764.45. We have obtained a copy of the final billing statements reflecting these charges and have forwarded them to Ms. [redacted]’s address of record to review. The account has been documented accordingly with Ms. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow time this information to be received and reviewed. If you have any questions, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 12, 2015 Re: [redacted] EOS CCA #: [redacted]Original Creditor: [redacted] | Creditor Account #: [redacted] Dear...
Revdex.com: EOS CCA is in recepit of [redacted]’s dispute regarding the above referenced account. After further review, EOS CCA has found that the information that was discussed with Ms. [redacted] regarding her account was in accordance with the FCRA, FDCPA and subsequent policies and procedures regarding credit reporting. Under these guidelines, EOS CCA is required to report information accurately and appropriately to the credit bureaus and as such, we cannot remove a delinquent tradeline in exchange for a payment to resolve a matter. The account has been closed in our systems as paid and a update has been sent to the credit bureaus to reflect the appropriate paid status. If you have any questions, please contact our Consumer Hotline at [redacted]. Sincerely,EOS CCA Consumer Relations Department
As stated, I never received any itemized breakdown of charges from EOC-CCA. Furthermore, [redacted] has mailed me confirmation that they have no record of any agreement of a reduced payment. As such, and based on on going and incessant phone calls, I was advised to start recording calls. I have logged over ten calls in the past week alone and will be pursuing litigation based on [redacted] Federal Law which protects consumers from phone calls at inconvenient and unusual places, one of which is work. EOC-CCA continues to call me on my work phone even though they have been notified in writing not to do so. Please be advised that you can take up the confusion about a reduced payment with [redacted] and that proceedingly, you can contact my Attorney, [redacted] at [redacted] in [redacted] Massachusetts. Thank you for your attention to this matter.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Regards,
[redacted]
December 7, 2015 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s Complaint in regard to the above referenced account. Our client, [redacted], placed the above referenced account with our office on 08/13/2012. The account has since been closed and returned [redacted] as: [X] Paid in full as of 09/21/2015 and as such, our office will not contact Mr. [redacted] any further. Providing Mr. [redacted]’s payment is not returned for any reason, the account owing to [redacted] is listed in our records with a $0.00 balance. In addition, we have notified the credit bureaus to delete the above referenced account from their records. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. ...⇄ Sincerely, ...⇄ EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. You have not accounted for the money taken from me. There have been no credits appliednto my [redacted] account that correspond to the amounts seized by the AWG. I demand the money be either returned to me or evidence on the credit sent to [redacted]. Be advised that the US Dept of Education Office of the Ombidsman has also been made aware of the misappropriation and will be investigating as well.
Regaras
[redacted]
I have already emailed a copy of my credit report to EOS CCA consumer complaints email address in which represtantive [redacted] said he would review and get back to me "within a few hours". That was 2 weeks ago now. I have already done everything necessary and no one has gotten back to me about the credit report I've already submitted.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Good Afternoon, I received the message...
from you guys that the account is closed and sent to the credit reports, however one area did not he addressed. I still did not receive the letter stating the account is closed and it is at a $0.00 balance. I need this to prove to my ** that it paid off and closed.Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
[ Please find attached the 14 day conditional endorsement notification letter sent to EOS to satisfy the requirements for Section 3-111 of the Uniform Commercial Code and California Civil Code Sec 1526 for accord and satisfaction. The letter was sent on 9-17-2016 (see [redacted] receipt) and received by EOS on 9-19-2016 (see attached [redacted] delivery confirmation], also attached check copu with the explicit restrictive endorsement for deletion.EOS has been sued times before for violations pertaining to cashing restrictive endorsment checks and not honoring the accord in place. I am more than happy to provide the case #s for these violations. I would recommend for EOS to have their litigation department carefully look at this, as I am fully prepped to file a lawsuit against EOS if they fail to delete the accounts in question.
Regards,
[redacted]
February 8, 2017 Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Superior Court Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt...
of [redacted]’s complaint in regards to the above-referenced matter. We have reviewed this matter and our findings are set forth below. Our client, [redacted] Superior Court placed Mr. [redacted]’s past due balance of $2,265.00 with our office for collections on 01/03/2012. Our client’s records indicate that this balance was a result of unresolved court fines from 06/10/2010. In addition, our records indicate that a payment of $542.00 was applied to Mr. [redacted]’s account on 04/21/2016, and as a result, the remaining balance is $1,723.00. As requested, we have obtained a copy of the payment history and an itemized break down of the charges currently due to [redacted] Country Superior Court for Mr. [redacted]’s review. Due to the sensitive nature of these documents, our office has mailed this information to Mr. [redacted]’s address of record, [redacted] via [redacted]. We have documented the account accordingly with the information provided by Mr. [redacted] and the account remains open with our office in a temporary status that will cease communications which will allow time for this information to be received and reviewed . If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
November 23, 2015 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear...
Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regard to the above referenced account. We have sent a request to our client, who is original creditor of [redacted]’s account, a request to obtain Itemized Statements regarding the account that was placed with our agency for collections. We have forwarded these statements to [redacted]’s address of record to review. The statement obtained from our client are dated from 11/18/2014 through 01/17/2015 and show that the balance of $42.28 and has been due since 01/17/2015. The account remains open with our office in a cease communications status. If you have any questions, please contact our Consumer Hotline at 1-877-395-5997. [redacted] Department of Consumer Affairs License Number: [redacted]. Sincerely, EOS CCA Consumer Relations Department
October 27, 2016 Re: Revdex.com Complaint #[redacted] – [redacted] EOS CCA #: [redacted] | [redacted] | Creditor Account #: [redacted]...
Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. A copy of this information has since been mailed to Ms. [redacted]s address of record. The Itemized Statements EOS CCA mailed, were received from [redacted], which is the original creditor on Ms. [redacted]’s account. The statement is dated from 02/07/2010 through 05/06/2010 and show that the balance of $290.68 has been due since 06/01/2010. Please be advised, that the current balance on this account may differ from the statements provided in this letter due to any adjustments, credits, additonal charges, fees or payments made to the account since the final bill was generated. The balance currently due is $247.67. The account remains open with our office in a temporary status that will cease communications which will allow time for you and Ms. [redacted] to receive and review the information. If you or Ms. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
December 8, 2015 Re: Revdex.com Complaint #: [redacted] – [redacted] Dear Revdex.com: After reviewing our files, I have determined that Mr. [redacted] III was contacted by our office, in error, while attempting to locate another consumer. Any phone numbers and/or...
addresses mentioned in the complaint have been removed, and will not receive further contact from us. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
February 11, 2016 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] & [redacted] | [redacted] ...
Original Creditor: [redacted] | Creditor Account #: [redacted] & [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s complaint in regard to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for [redacted] to review. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
September 8, 2015 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **-[redacted] | US Asset Management ...
Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted]’s dispute in regards to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to [redacted]’s address of record for review. In addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus. The credit bureaus typically process a deletion request within 7 days. However, please allow the credit bureaus up to 60 days to process the request. The account remains open with our office in a temporary status that will cease communications which will allow time for [redacted] to receive and review the information. If you have any questions, please contact our Consumer Relations Hotline at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
September 13, 2016 Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr. [redacted] response to our findings in regards to the complaint listed above. We have investigated this additional information and our conclusions are set forth below. Our records indicate that in response to the intial Revdex.com complaint #: [redacted], EOS CCA mailed a copy of the itemized statement that was obtained directly from [redacted], the original creditor on Mr. [redacted]’ account. The itemized statements were then mailed to the address of record on 09/09/2016 via USPS for review. This information is considered proper validation showing how and why the balance is due. If Mr. [redacted] has additional information regarding this matter to assist with his dispute of the balance, he may forward it to our office so we may investigate this matter further. The statement mailed to Mr. [redacted] reflects a past due balance of $370.94 that has been due since 07/19/2010. Please note the account has been delinquent since 04/05/2010. The account remains open with our office in a cease communications status and is currently reporting to the credit bureaus as disputed. Additionally, licensing information for EOS CCA is public information that may be located by a search of Collecto Inc DBA EOS CCA. The License Number for the state of Florida is [redacted]. If you or Mr. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
Dear Revdex.com: EOS CCA has received [redacted]’s compliant. Our client, [redacted], placed the above referenced account with our office on 07/21/14. The account has since been closed and returned to the client as paid in full, and as such, our office will not...
contact [redacted] any further. In addition, We have notified the credit bureaus to delete the above referenced account from their records. If you have any questions or concerns, please contact my office at ###-###-####, extension [redacted]. Sincerely, EOS CCA Consumer Relations Department
December 20, 2017 Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is...
in receipt of Mr. [redacted]’s complaint in regards to the above refernced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. Once this information has been obtained we will forward it to the address of record for Mr. [redacted] to review. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow time for Mr. [redacted] to receive and review the requested information. If you have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
September 11, 2017 Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Cable Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s response to our findings in regards to the above referenced account. We have reviewed the information provided and our findings are set forth below. Our client, [redacted] Cable, placed the above referenced account with our office on 05/27/2014. On 05/26/2017, the account was closed as ‘settled in full’ and reduced to a $0.00 balance due to the payments provided by Ms. [redacted] totaling $355.82. Please be advised that EOS CCA does not accept payment in exchange for a deletion of our trade line on a credit profile. Therefore, once a balance in our office is resolved, the credit bureaus are provided with an update to reflect the appropriate paid status to ensure that the matter is reporting accurately. We have documented the account accordingly with Ms. [redacted]’s concerns and our records indicate that Ms. [redacted]’s matter is reporting accurately as ‘settled in full’ with a $0.00 balance and will not be removed from the credit bureaus. If you have any questions or concerns, please contact our Consumer Relations Department at 1-[redacted] ext. [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
April 20, 2017 Re: Revdex.com Case #: [redacted]- [redacted] EOS CCA #: [redacted]| Original Creditor: [redacted] Inc. Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the...
above referenced account. In an effort to further assist Ms. [redacted], we forwarded the information provided to our client, [redacted] Inc., for review. According to their records, they only equipment they received was the modem associated with the account and not the transcevier. As a result, Ms. [redacted] is responsible for the ‘Customer Agreement’ charge of $299.52, a previous balance of $175.90, $20.33 in ‘Voice disconnection’ fees and $160.87 for the unreturned transceiver. In additon to these charges taxes and fees were added to the balance bringing the total amount past due to $764.45. We have obtained a copy of the final billing statements reflecting these charges and have forwarded them to Ms. [redacted]’s address of record to review. The account has been documented accordingly with Ms. [redacted]’s dispute and remains open with our office in a temporary status that will cease communications which will allow time this information to be received and reviewed. If you have any questions, please contact our Consumer Relations Department at 1-[redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 12, 2015 Re: [redacted] EOS CCA #: [redacted]Original Creditor: [redacted] | Creditor Account #: [redacted] Dear...
Revdex.com: EOS CCA is in recepit of [redacted]’s dispute regarding the above referenced account. After further review, EOS CCA has found that the information that was discussed with Ms. [redacted] regarding her account was in accordance with the FCRA, FDCPA and subsequent policies and procedures regarding credit reporting. Under these guidelines, EOS CCA is required to report information accurately and appropriately to the credit bureaus and as such, we cannot remove a delinquent tradeline in exchange for a payment to resolve a matter. The account has been closed in our systems as paid and a update has been sent to the credit bureaus to reflect the appropriate paid status. If you have any questions, please contact our Consumer Hotline at [redacted]. Sincerely,EOS CCA Consumer Relations Department
As stated, I never received any itemized breakdown of charges from EOC-CCA. Furthermore, [redacted] has mailed me confirmation that they have no record of any agreement of a reduced payment. As such, and based on on going and incessant phone calls, I was advised to start recording calls. I have logged over ten calls in the past week alone and will be pursuing litigation based on [redacted] Federal Law which protects consumers from phone calls at inconvenient and unusual places, one of which is work. EOC-CCA continues to call me on my work phone even though they have been notified in writing not to do so. Please be advised that you can take up the confusion about a reduced payment with [redacted] and that proceedingly, you can contact my Attorney, [redacted] at [redacted] in [redacted] Massachusetts. Thank you for your attention to this matter.
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Regards,
[redacted]
December 7, 2015 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted]’s Complaint in regard to the above referenced account. Our client, [redacted], placed the above referenced account with our office on 08/13/2012. The account has since been closed and returned [redacted] as: [X] Paid in full as of 09/21/2015 and as such, our office will not contact Mr. [redacted] any further. Providing Mr. [redacted]’s payment is not returned for any reason, the account owing to [redacted] is listed in our records with a $0.00 balance. In addition, we have notified the credit bureaus to delete the above referenced account from their records. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. ...⇄ Sincerely, ...⇄ EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. You have not accounted for the money taken from me. There have been no credits appliednto my [redacted] account that correspond to the amounts seized by the AWG. I demand the money be either returned to me or evidence on the credit sent to [redacted]. Be advised that the US Dept of Education Office of the Ombidsman has also been made aware of the misappropriation and will be investigating as well.
Regaras
[redacted]
I have already emailed a copy of my credit report to EOS CCA consumer complaints email address in which represtantive [redacted] said he would review and get back to me "within a few hours". That was 2 weeks ago now. I have already done everything necessary and no one has gotten back to me about the credit report I've already submitted.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Good Afternoon, I received the message...
from you guys that the account is closed and sent to the credit reports, however one area did not he addressed. I still did not receive the letter stating the account is closed and it is at a $0.00 balance. I need this to prove to my ** that it paid off and closed.Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
[ Please find attached the 14 day conditional endorsement notification letter sent to EOS to satisfy the requirements for Section 3-111 of the Uniform Commercial Code and California Civil Code Sec 1526 for accord and satisfaction. The letter was sent on 9-17-2016 (see [redacted] receipt) and received by EOS on 9-19-2016 (see attached [redacted] delivery confirmation], also attached check copu with the explicit restrictive endorsement for deletion.EOS has been sued times before for violations pertaining to cashing restrictive endorsment checks and not honoring the accord in place. I am more than happy to provide the case #s for these violations. I would recommend for EOS to have their litigation department carefully look at this, as I am fully prepped to file a lawsuit against EOS if they fail to delete the accounts in question.
Regards,
[redacted]
February 8, 2017 Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Superior Court Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt...
of [redacted]’s complaint in regards to the above-referenced matter. We have reviewed this matter and our findings are set forth below. Our client, [redacted] Superior Court placed Mr. [redacted]’s past due balance of $2,265.00 with our office for collections on 01/03/2012. Our client’s records indicate that this balance was a result of unresolved court fines from 06/10/2010. In addition, our records indicate that a payment of $542.00 was applied to Mr. [redacted]’s account on 04/21/2016, and as a result, the remaining balance is $1,723.00. As requested, we have obtained a copy of the payment history and an itemized break down of the charges currently due to [redacted] Country Superior Court for Mr. [redacted]’s review. Due to the sensitive nature of these documents, our office has mailed this information to Mr. [redacted]’s address of record, [redacted] via [redacted]. We have documented the account accordingly with the information provided by Mr. [redacted] and the account remains open with our office in a temporary status that will cease communications which will allow time for this information to be received and reviewed . If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
November 23, 2015 Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear...
Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regard to the above referenced account. We have sent a request to our client, who is original creditor of [redacted]’s account, a request to obtain Itemized Statements regarding the account that was placed with our agency for collections. We have forwarded these statements to [redacted]’s address of record to review. The statement obtained from our client are dated from 11/18/2014 through 01/17/2015 and show that the balance of $42.28 and has been due since 01/17/2015. The account remains open with our office in a cease communications status. If you have any questions, please contact our Consumer Hotline at 1-877-395-5997. [redacted] Department of Consumer Affairs License Number: [redacted]. Sincerely, EOS CCA Consumer Relations Department
October 27, 2016 Re: Revdex.com Complaint #[redacted] – [redacted] EOS CCA #: [redacted] | [redacted] | Creditor Account #: [redacted]...
Dear Revdex.com: EOS CCA is in receipt of [redacted]’s complaint in regards to the above referenced account. As part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collections. A copy of this information has since been mailed to Ms. [redacted]s address of record. The Itemized Statements EOS CCA mailed, were received from [redacted], which is the original creditor on Ms. [redacted]’s account. The statement is dated from 02/07/2010 through 05/06/2010 and show that the balance of $290.68 has been due since 06/01/2010. Please be advised, that the current balance on this account may differ from the statements provided in this letter due to any adjustments, credits, additonal charges, fees or payments made to the account since the final bill was generated. The balance currently due is $247.67. The account remains open with our office in a temporary status that will cease communications which will allow time for you and Ms. [redacted] to receive and review the information. If you or Ms. [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance. Sincerely, EOS CCA Consumer Relations Department
December 8, 2015 Re: Revdex.com Complaint #: [redacted] – [redacted] Dear Revdex.com: After reviewing our files, I have determined that Mr. [redacted] III was contacted by our office, in error, while attempting to locate another consumer. Any phone numbers and/or...
addresses mentioned in the complaint have been removed, and will not receive further contact from us. If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department