Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowRegards,
*** ***
Dear Revdex.com: EOS CCA has received *** ***’s dispute. As a part of our reasonable investigation, we have forwarded this information to our client, ***, for review and investigate According to our
clients records, they were unable to locate the equipment associated with the above referenced account and have requested Mr*** provide additional information so they can better assist Any information Mr*** can provide such as the tracking number associated with the items sent or confirmation of the items being received by our client will only assist with our investigation and resolve the issues mentioned in Mr***s complaint. We have also obtained itemized statements regarding this balance and have forwarded them to Mr***’s address of record to review via USPSUntil such information can be obtained, the account remains open with our office in a temporary status that will cease communications which will allow time for Mr*** to receive and review the information If you have any questions or concerns, please contact my office at ###-###-####, extension ***
August 31, Re: Revdex.com Case #: *** * *** *** EOS CCA #: *** Original Creditor: *** | Creditor Account #: ***
Dear Revdex.com: EOS CCA has received *** ***’s complaintAs part of our reasonable investigation, we have sent our client , ***, the information *** *** provided in an attempt to resolve the issues mentioned regarding the above account. The account remains open with our office in a status that will cease communications as requested and our company will no longer contact *** *** regarding the above matter If you have any questions, please contact our Consumer Relations Hotline at 1-*** for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
July 30, Re: Revdex.com Case #: *** | *** *** EOS CCA #: *** | ** *** *** Original Creditor: *** *** | Creditor Account #: *** Dear Revdex.com: Our client, ** *** ***, placed the above referenced account with our office on
08/13/2012. The account has since been closed in our system as well as in ** *** ***’s system, and as such, our office will not contact *** *** any furtherWe have notified the credit bureaus to delete the above referenced account from their recordsWe have also forwarded a copy of this response to *** ***’s address of record to reviewIf you have any questions, please contact my office at ***, extension *** Sincerely, *** *** EOS CCA Consumer Relations Manager
July 19, Re: Revdex.com Case #: ***- *** *** EOS CCA #: 20-9435540| US Asset Management Original Creditor: *** *** Bank | Creditor Account #: *** Dear Revdex.com: EOS CCA is in receipt of *** ***’s complaint
in regards to the above referenced accountIn an attempt to further assist Ms*** with this matter, we have obtained a copy of the Promissory Note from *** *** Bank, which is the original creditor on the accountThis information has been mailed to Ms***’s address of record via *** for her reviewThe statement is dated 04/29/and was signed by Ms*** on 05/07/The promissory notes also reflect that the amount requested was $for the University of *** *** at *** during the Academic period of 05/11/to 08/08/2015. Due to interest accrued on the original balance, the amount due has been adjustedThe balance currently due is $2698.21. The account has been documented accordingly with Ms***’s dispute and remains open with our office in a temporary status that will cease communications to allow time for her to receive and review the information obtained If you have any questions or concerns, please contact our Consumer Relations Department at 1-*** for additional assistance Sincerely, EOS CCA Consumer Relations Department
July 27, Re: Revdex.com Case #: ***- *** *** EOS CCA #: *** |Original Creditor: *** *** *** Creditor Account #: *** Dear Revdex.com: EOS CCA is in receipt of *** ***’s complaint
in regards to the above referenced accountWe have reviewed the information provided and our findings are set forth belowOur client, *** *** ***, placed the above referenced account with our office on 10/21/2015. Our records indicate that the has been closed as ‘paid in full’ since 02/26/Please be advised that once the balance in our office is resolved, the credit bureaus will be provided with an update to reflect the appropriate paid status to ensure that this matter is reporting accuratelyThe account has been documented accordingly and remains closed in our systems as ‘paid in full’ with a $balanceIf you have any questions or concerns, please contact our Consumer Relations Department at 1*** for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Ii have not received any information in the mail from this collection agency, how can Ii review documentation that Ii have not received, I request that this collection agency send this debt back to the original creditor, because I have filed official complaints with federal trade commission, office of the attorney general, consumer financial protection bureau and federal communications commission, these complaints will involve this collection agency and *** *** cable
Regards,
*** ***
April 21, Re: Revdex.com Case #: ***- *** *** EOS CCA #: *** | Original Creditor: *** *** *** Creditor Account #: ***
Dear Revdex.com: EOS CCA is in receipt of Mr*** ***’s complaint regarding the above-referenced accountWe have reviewed the information provided and our findings are set forth below At EOS CCA, we believe in operating within the highest level of professional and ethical standards and each representative is trained to follow all debt collection laws and deal with consumers in a courteous and professional manner After conducting a reasonable investigation, we have determined that Mr***’s account was handled in compliance with all applicable state and federal guidelines. Mr***’s account has since been closed in our office and returned to our client, *** *** ***, as ‘Paid in Full’ as such, our office will not contact him any further If you have any questions, or concerns please contact our Consumer Relations Department at *** for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I request that you review the taped conversation between all three representatives I talked to in that one phone call and how I was given various conflicting information I had to have the rep transfer me to her supervisor *** because she told me that EOS does not even report at all after she took my payment and I had to ask her again your policy
Regards,
*** ***
This company has violated the FDCPA and still wants to maintain they did not when I provided you with information that I never once received anything from thisToday is the first I have heard from them regarding this account.This company violated FDCPA and now states they want to handle this dispute with the Revdex.com by mailANY communications you wish to have with me can be through this so they can see as well.You violated the FCRA when your company failed to follow FDCPA regulationinformation reading this matter was requested with no one able to provide information beside the amount that EOS-CCA was requesting.you also violated the FDCPA when you failed to send me a letter and give me days to respond to the validity of this debt and I also never received a phone call about the debt either.I am requesting that in good faith since you have VIOLATED debt collection practices you closed this account and delete the tradeline from my credit profiles
*** ***
April 20, Re: Revdex.com Case #: ***- *** *** *** Dear Revdex.com: After reviewing our files, it has determined that *** *** *** was contacted by our office, in error, while attempting to
locate another consumer. We apologize for any inconvenience this may have caused. Any phone numbers and/or addresses mentioned in the complaint have been removed, and they will not receive further contact from usIf you have any questions or concerns, please contact my office at ***, extension *** Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I do not nor have I ever had *** health care. Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
That's just itI have not paid anybody anything on these debts as they do not belong to meRemove these debts from my credit reports immediately or I will take legal action
Regards,
*** ***
October 13, Re: *** ** *** EOS CCA #: *** Original Creditor: *** *** *** | Creditor Account #: *** Dear Revdex.com: EOS CCA is in recepit of *** ** ***’s response to our findings regarding the above referenced accountAfter further review, EOS CCA has found that the information that was discussed with Ms*** regarding her account was in accordance with the FCRA, FDCPA and subsequent policies and procedures regarding credit reportingUnder these guidelines, EOS CCA is required to report information accurately and appropriately to the credit bureaus and as such, we cannot remove a delinquent tradeline in exchange for a payment to resolve a matter. The account has been closed in our systems as paid and a update has been sent to the credit bureaus to reflect the appropriate paid status If you have any questions, please contact our Consumer Hotline at 1-*** Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
I am also assuming that my *** refund that was intercepted will be credited to the account and a new account balance will be sent to me
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I need a written tangible letter from this collection agency stating the fact that this account does not belong to me thank you
Regards,
*** ***
June 26, 2015 Re: Revdex.com Case #: *** EOS CCA #: ***| ** *** *** Original
Creditor: *** | Creditor Account #: *** Dear Revdex.com: Our client, ** *** ***, placed the above referenced account with our office on 10/16/2014. The account has since been closed in our system as well as in ** *** ***’s system, as paid in full as of 4/20/We have also notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
n I need a written letter sent to my home address for future reference and I need to give this letter to the credit bureaus
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments belowRegards,
*** ***
Dear Revdex.com: EOS CCA has received *** ***’s dispute. As a part of our reasonable investigation, we have forwarded this information to our client, ***, for review and investigate According to our
clients records, they were unable to locate the equipment associated with the above referenced account and have requested Mr*** provide additional information so they can better assist Any information Mr*** can provide such as the tracking number associated with the items sent or confirmation of the items being received by our client will only assist with our investigation and resolve the issues mentioned in Mr***s complaint. We have also obtained itemized statements regarding this balance and have forwarded them to Mr***’s address of record to review via USPSUntil such information can be obtained, the account remains open with our office in a temporary status that will cease communications which will allow time for Mr*** to receive and review the information If you have any questions or concerns, please contact my office at ###-###-####, extension ***
August 31, Re: Revdex.com Case #: *** * *** *** EOS CCA #: *** Original Creditor: *** | Creditor Account #: ***
Dear Revdex.com: EOS CCA has received *** ***’s complaintAs part of our reasonable investigation, we have sent our client , ***, the information *** *** provided in an attempt to resolve the issues mentioned regarding the above account. The account remains open with our office in a status that will cease communications as requested and our company will no longer contact *** *** regarding the above matter If you have any questions, please contact our Consumer Relations Hotline at 1-*** for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
July 30, Re: Revdex.com Case #: *** | *** *** EOS CCA #: *** | ** *** *** Original Creditor: *** *** | Creditor Account #: *** Dear Revdex.com: Our client, ** *** ***, placed the above referenced account with our office on
08/13/2012. The account has since been closed in our system as well as in ** *** ***’s system, and as such, our office will not contact *** *** any furtherWe have notified the credit bureaus to delete the above referenced account from their recordsWe have also forwarded a copy of this response to *** ***’s address of record to reviewIf you have any questions, please contact my office at ***, extension *** Sincerely, *** *** EOS CCA Consumer Relations Manager
July 19, Re: Revdex.com Case #: ***- *** *** EOS CCA #: 20-9435540| US Asset Management Original Creditor: *** *** Bank | Creditor Account #: *** Dear Revdex.com: EOS CCA is in receipt of *** ***’s complaint
in regards to the above referenced accountIn an attempt to further assist Ms*** with this matter, we have obtained a copy of the Promissory Note from *** *** Bank, which is the original creditor on the accountThis information has been mailed to Ms***’s address of record via *** for her reviewThe statement is dated 04/29/and was signed by Ms*** on 05/07/The promissory notes also reflect that the amount requested was $for the University of *** *** at *** during the Academic period of 05/11/to 08/08/2015. Due to interest accrued on the original balance, the amount due has been adjustedThe balance currently due is $2698.21. The account has been documented accordingly with Ms***’s dispute and remains open with our office in a temporary status that will cease communications to allow time for her to receive and review the information obtained If you have any questions or concerns, please contact our Consumer Relations Department at 1-*** for additional assistance Sincerely, EOS CCA Consumer Relations Department
July 27, Re: Revdex.com Case #: ***- *** *** EOS CCA #: *** |Original Creditor: *** *** *** Creditor Account #: *** Dear Revdex.com: EOS CCA is in receipt of *** ***’s complaint
in regards to the above referenced accountWe have reviewed the information provided and our findings are set forth belowOur client, *** *** ***, placed the above referenced account with our office on 10/21/2015. Our records indicate that the has been closed as ‘paid in full’ since 02/26/Please be advised that once the balance in our office is resolved, the credit bureaus will be provided with an update to reflect the appropriate paid status to ensure that this matter is reporting accuratelyThe account has been documented accordingly and remains closed in our systems as ‘paid in full’ with a $balanceIf you have any questions or concerns, please contact our Consumer Relations Department at 1*** for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Ii have not received any information in the mail from this collection agency, how can Ii review documentation that Ii have not received, I request that this collection agency send this debt back to the original creditor, because I have filed official complaints with federal trade commission, office of the attorney general, consumer financial protection bureau and federal communications commission, these complaints will involve this collection agency and *** *** cable
Regards,
*** ***
April 21, Re: Revdex.com Case #: ***- *** *** EOS CCA #: *** | Original Creditor: *** *** *** Creditor Account #: ***
Dear Revdex.com: EOS CCA is in receipt of Mr*** ***’s complaint regarding the above-referenced accountWe have reviewed the information provided and our findings are set forth below At EOS CCA, we believe in operating within the highest level of professional and ethical standards and each representative is trained to follow all debt collection laws and deal with consumers in a courteous and professional manner After conducting a reasonable investigation, we have determined that Mr***’s account was handled in compliance with all applicable state and federal guidelines. Mr***’s account has since been closed in our office and returned to our client, *** *** ***, as ‘Paid in Full’ as such, our office will not contact him any further If you have any questions, or concerns please contact our Consumer Relations Department at *** for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I request that you review the taped conversation between all three representatives I talked to in that one phone call and how I was given various conflicting information I had to have the rep transfer me to her supervisor *** because she told me that EOS does not even report at all after she took my payment and I had to ask her again your policy
Regards,
*** ***
This company has violated the FDCPA and still wants to maintain they did not when I provided you with information that I never once received anything from thisToday is the first I have heard from them regarding this account.This company violated FDCPA and now states they want to handle this dispute with the Revdex.com by mailANY communications you wish to have with me can be through this so they can see as well.You violated the FCRA when your company failed to follow FDCPA regulationinformation reading this matter was requested with no one able to provide information beside the amount that EOS-CCA was requesting.you also violated the FDCPA when you failed to send me a letter and give me days to respond to the validity of this debt and I also never received a phone call about the debt either.I am requesting that in good faith since you have VIOLATED debt collection practices you closed this account and delete the tradeline from my credit profiles
*** ***
April 20, Re: Revdex.com Case #: ***- *** *** *** Dear Revdex.com: After reviewing our files, it has determined that *** *** *** was contacted by our office, in error, while attempting to
locate another consumer. We apologize for any inconvenience this may have caused. Any phone numbers and/or addresses mentioned in the complaint have been removed, and they will not receive further contact from usIf you have any questions or concerns, please contact my office at ***, extension *** Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I do not nor have I ever had *** health care. Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
That's just itI have not paid anybody anything on these debts as they do not belong to meRemove these debts from my credit reports immediately or I will take legal action
Regards,
*** ***
October 13, Re: *** ** *** EOS CCA #: *** Original Creditor: *** *** *** | Creditor Account #: *** Dear Revdex.com: EOS CCA is in recepit of *** ** ***’s response to our findings regarding the above referenced accountAfter further review, EOS CCA has found that the information that was discussed with Ms*** regarding her account was in accordance with the FCRA, FDCPA and subsequent policies and procedures regarding credit reportingUnder these guidelines, EOS CCA is required to report information accurately and appropriately to the credit bureaus and as such, we cannot remove a delinquent tradeline in exchange for a payment to resolve a matter. The account has been closed in our systems as paid and a update has been sent to the credit bureaus to reflect the appropriate paid status If you have any questions, please contact our Consumer Hotline at 1-*** Sincerely, EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
I am also assuming that my *** refund that was intercepted will be credited to the account and a new account balance will be sent to me
Regards,
*** ***
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I need a written tangible letter from this collection agency stating the fact that this account does not belong to me thank you
Regards,
*** ***
June 26, 2015 Re: Revdex.com Case #: *** EOS CCA #: ***| ** *** *** Original
Creditor: *** | Creditor Account #: *** Dear Revdex.com: Our client, ** *** ***, placed the above referenced account with our office on 10/16/2014. The account has since been closed in our system as well as in ** *** ***’s system, as paid in full as of 4/20/We have also notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance Sincerely,EOS CCA Consumer Relations Department
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
n I need a written letter sent to my home address for future reference and I need to give this letter to the credit bureaus
Regards,
*** ***