I just want my replacement card
old card # *** expires 11/
my card was expiring at the end of this month, so I called on or around november 2nd to make sure a replacement was on its wayI was told it should be in the mail alreadyI call a week later and ask where it is, but it turns out I hadn't changed my address with them since I moved and it got mailed to my father's houseMy mistake, no problemI ask them to change my address and mail me a new oneThey say right away, it will arrive within 2-business daysI wait a full week, no cardI call again and get a response that sounds more like an accusation of my faultConversation ends with me asking for a new card again, that's all I wantThey say it will be at my home in business daysThis is happening on november 23rdI go to make a withdrawal so I can do my thanksgiving shopping and THEY HAVE BLOCKED ME OUT OF MY FUNDS AND CANCELLED THE CARDThe manager at bank of america cant help me get my money an
First data is refusing to release a hold on my account
On 9/27/*** tried to take out of my accountI called and asked them to cancel the paymentThey did, however, first data is refusing to return the money to the cardI have been calling them since 9/27/The void number was provided and a three way conference call was done on 10/09/for a hour and a half I argued with them with no help
"Paymentsystems" is the company to offer payment service to businessComplainer,*** *** *** (***) is owner of *** and she filled the leasing form of payment service with its agent in *** on NovAt the same time, on the same paper *** signed for leasing the card machineOne leasing paper showed that she leased 1) payment service of Paymentsystems and 2) card machineOn paper, no words show *** leased the card machine from "FirstData" which are different from Paymentsystems.The most problem is that *** did not fill the form because she did not have social security numberPaymentsystem's agent required the person with social security number to fill, so that ***(***) who was year old, college student and was working for part time at the time filled the form as the owner of ***The leasing contract was made between *** and Paymentsystem AgentThe Agent promised to change the name from *** to *
This company is horribleThey have held over $60,in payments since last week All because of a large amount one of our customers used his AMEX forA completely legitimate purchase that for some reason just didn't show up...or any payments after it! When I called and got the run around they said "we were going to call you"Tomorrow will be a full week and no resolutionIn the meantime, vendors, subcontractors can not be paid"Curtis" is apparently the highest ranking analyst in the world as he will not give me a supervisors name, instead says things like "I will get to it when I get to it"
This is how they treat a small business owner that has over $2M in charges in a single year Some customer service
Charged for services not received, after submitting a request for quote of serviceAll paperwork supporting claim in Hand
Product_Or_Service: Merchant Service
Account_Number: ***
I was misled into signing up for this credit machineI was not told that it is a year leaseI never used the machine as you can see in your systemThis is my final compliantI called to speak with customer then to *** and now I will take further actionsI am experiencing great anxiety as it relates to this machine and how it is affecting my lifeI will be seeing my doctor on today for the stress your company has put me throughThere should be clear understanding of the contractThe staff of your organization as well as Wells Fargo are not clear with the customer on the responsibility that comes with signing this document to impair the life of the company*** is very understanding and stated that they should be clearer of the processI was misled and am very sorry that I have come to communicate with the staff of Wells Fargo (*** * *** and Tom D? Arca) and not getting an opportunity to fully understand the processAt this time I owe to your company plus
Hi,My company La La Lipstick signed up for a Point Of Sale soft wear and this credit card processing merchantThe price the quoted me was 1.58%After I signed up I looked through all there charges, my cost comes out to almost 5% and not 1.58, So I canceled the serviceNow they keep sending me bills for some reason
Terrible, terrible, terrible is all I can sayThey add unauthorized and optional fees to your account without your permission"
Terrible, terrible, terrible is all I can sayThey add unauthorized and optional fees to your account without your permission"For example, last month they added a $monthly fee for their new service they call "insightics" without our permissionWhen we called and questioned it, they refused to cancel the service and asserted we had approved the fee when we didn't respond to their mail in offer to add it(that we never received)How absurd is that? Then they refused to cancel the service saying we needed to speak with someone else who wasn't in - "please call back"
So in summary, they added an optional service to our account without permission, refused to cancel it, and didn't even provide login information so we couldn't use it if we wanted too, which we don't
The employee we spoke with also refused to identify herself more than saying h
In April this year, a rep from First Data came to my store and offered me a new credit card processing system, and collected my information to change from ***, the system we are currently using, I explained that I needed to check with my partner to see what type of contract if any we were under with *** if any before making any commitmentI found out that we were in a three year contract with ***When the rep returned I informed him that we were in a contract and ask if they would buy it out, and they said no "the rep and the owner of the franchise"That was the last I saw of either of themTo-date, I got a call from my bank on October 4th telling me that their was three debits that were done on the account, I advised the bank to look into it and they found out that it had been being debited sense April of for $and for $twice a monthI have not authorized any payment and did not receive any equipment, but yet they keep stealing from my
I have money in my account wrote a check could cash cause the ink smudge bank say check became in valet try write another cause I needed? my money and I can't get access to it
First Data contacted me months ago and was extremely pushy with their product claiming that quotonce I tried theirs I39d never go back to my current providerThere was a day free trial I didn39t want but this man persistedHe collected my information for the trial and my banking so if I like it it just continuesHe said to 39give him a shot days and cancelJust make sure you cancel after days or you*** regret itI said no at that point and he sent me the machine anywayI called him and he was pushing me to hook it upI said no I was sending it back I didn39t want anything to do with this company I didn39t like the business etiquette so farThats when he started with then threateningi sent the box back unopnenedIt was returnedI have all of the documentation to support everything I say Canada Post sent it back and tracked it they sent it back saying they never received itSo I sent it back after calling and telling them that I
Product_Or_Service: debit ma
First data accepted a chargeback pre arbitration in error, and debited my account without my consent My merchant id *** case#***
First data accepted a chargeback pre arbitration in error, and debited my account without my consent My merchant id *** This complaint is about chargeback case#*** for $10, We have responded timely to a chargeback that was received on our accountThe issuing bank has continued an invalid pre-arbitration on the disputeFirst data system has accepted the invalid pre arbitration
without any consideration and against the Visa Rules which sided in our favor, and immediately thereafter debited my account on 1/17/(on a Saturday when company is closed)Our customer services has explained to me that the only reason this case was accepted in error is because First Data has decided some time ago that they employed a computer software to blindly accept all pre arbitration cases, a process that is causing millions
They are withholding funds from me after multiple compliances with their demands for no other purpose other than the funds were much higher than normalSmall businesses like myself need their funds to function, and not just whenever they feel like doling them out
Account_Number: ***
We want to run EBT /food stamp card services to work on our First Data Machine
We are Salvage Store we are using FD Machine from First Data since January for Credit / Debit CardsRecently , Dec we approved for Food Stamp ( EBT ) permit
We already using First Data Services to run Credit / Debit Cards, Now we want to run EBT ( Food Stamp ) card on our First Data Machine FD
we are calling to merchant support since more than two months but they are not fixing EBT services on our Machine
We loosing lot of business since Dec
every time they are asking Business information, FNS number but they are not fixing the machine
Since last three weeks every time when ever we call they says it will take hours to fix but First Data Machine is not accepting EBT card
It is trouble for poor needful citizen and we also loosing lot of business
My son is in high school and worked at Steak n Shake last summerThey put a hold on his account so he could not withdraw the moneyHe called them at least timesEach time giving them all his information and verifying at least questionsThey asked for documents which they acknowledged they receivedHe sent them photos of his, passport card, social security card among other documentationThey give him a runaround saying to call them in business daysHe's called them at least timesAlso they are charging him monthly fees
Keep in mind money network told me to do these steps
I bought an iPhone off eBay.com for a great deal, the iPhone was discount to 149.99$ which is a really great dealSo I placed the order for the deviceI received the item in the mail and it was in perfect condition for a manufactured refurbished iPhone, I so was excited but I did notice mark inside the iPhone when I turned it on and I didn't think Nunthing about it because I was so excited to get the new phoneSo after months of having the device, I started noticeing the phone was having issuesSo I contacted the eBay seller with my issues about the item I bought from them, and they responded back to me rudely with comments like we can't help you , you should not purchase from us , we don't have responsibility over our products and you can't get your money back or refund unfortunatelySo my next option was to contact eBay to report the seller and file a dispute with my band card holdersOnes I called my card holders and
This is regarding my merchant account *** with Bank of America / First Data
A customer service agent contacted me on 09-21-stating they were placing my funds on hold for fraud I called the agent back multiple times, left several phone messages, and sent several e-mails; hoping to get this resolved ASAP; however, no one will provide assistance
Here is a list of my invoice number and my customers purchase orders to my company that I need to get paid for
***
***, $6,
INV
***, $6,
INV
***, $6,
INV
***, $6,
Product_Or_Service: Credit Card Service
Account_Number: n/a
I just want my replacement card
old card # *** expires 11/
my card was expiring at the end of this month, so I called on or around november 2nd to make sure a replacement was on its wayI was told it should be in the mail alreadyI call a week later and ask where it is, but it turns out I hadn't changed my address with them since I moved and it got mailed to my father's houseMy mistake, no problemI ask them to change my address and mail me a new oneThey say right away, it will arrive within 2-business daysI wait a full week, no cardI call again and get a response that sounds more like an accusation of my faultConversation ends with me asking for a new card again, that's all I wantThey say it will be at my home in business daysThis is happening on november 23rdI go to make a withdrawal so I can do my thanksgiving shopping and THEY HAVE BLOCKED ME OUT OF MY FUNDS AND CANCELLED THE CARDThe manager at bank of america cant help me get my money an
First data is refusing to release a hold on my account
On 9/27/*** tried to take out of my accountI called and asked them to cancel the paymentThey did, however, first data is refusing to return the money to the cardI have been calling them since 9/27/The void number was provided and a three way conference call was done on 10/09/for a hour and a half I argued with them with no help
"Paymentsystems" is the company to offer payment service to businessComplainer,*** *** *** (***) is owner of *** and she filled the leasing form of payment service with its agent in *** on NovAt the same time, on the same paper *** signed for leasing the card machineOne leasing paper showed that she leased 1) payment service of Paymentsystems and 2) card machineOn paper, no words show *** leased the card machine from "FirstData" which are different from Paymentsystems.The most problem is that *** did not fill the form because she did not have social security numberPaymentsystem's agent required the person with social security number to fill, so that ***(***) who was year old, college student and was working for part time at the time filled the form as the owner of ***The leasing contract was made between *** and Paymentsystem AgentThe Agent promised to change the name from *** to *
This company is horribleThey have held over $60,in payments since last week All because of a large amount one of our customers used his AMEX forA completely legitimate purchase that for some reason just didn't show up...or any payments after it! When I called and got the run around they said "we were going to call you"Tomorrow will be a full week and no resolutionIn the meantime, vendors, subcontractors can not be paid"Curtis" is apparently the highest ranking analyst in the world as he will not give me a supervisors name, instead says things like "I will get to it when I get to it"
This is how they treat a small business owner that has over $2M in charges in a single year Some customer service
Charged for services not received, after submitting a request for quote of serviceAll paperwork supporting claim in Hand
Product_Or_Service: Merchant Service
Account_Number: ***
I was misled into signing up for this credit machineI was not told that it is a year leaseI never used the machine as you can see in your systemThis is my final compliantI called to speak with customer then to *** and now I will take further actionsI am experiencing great anxiety as it relates to this machine and how it is affecting my lifeI will be seeing my doctor on today for the stress your company has put me throughThere should be clear understanding of the contractThe staff of your organization as well as Wells Fargo are not clear with the customer on the responsibility that comes with signing this document to impair the life of the company*** is very understanding and stated that they should be clearer of the processI was misled and am very sorry that I have come to communicate with the staff of Wells Fargo (*** * *** and Tom D? Arca) and not getting an opportunity to fully understand the processAt this time I owe to your company plus
Hi,My company La La Lipstick signed up for a Point Of Sale soft wear and this credit card processing merchantThe price the quoted me was 1.58%After I signed up I looked through all there charges, my cost comes out to almost 5% and not 1.58, So I canceled the serviceNow they keep sending me bills for some reason
Terrible, terrible, terrible is all I can sayThey add unauthorized and optional fees to your account without your permission"
Terrible, terrible, terrible is all I can sayThey add unauthorized and optional fees to your account without your permission"For example, last month they added a $monthly fee for their new service they call "insightics" without our permissionWhen we called and questioned it, they refused to cancel the service and asserted we had approved the fee when we didn't respond to their mail in offer to add it(that we never received)How absurd is that? Then they refused to cancel the service saying we needed to speak with someone else who wasn't in - "please call back"
So in summary, they added an optional service to our account without permission, refused to cancel it, and didn't even provide login information so we couldn't use it if we wanted too, which we don't
The employee we spoke with also refused to identify herself more than saying h
In April this year, a rep from First Data came to my store and offered me a new credit card processing system, and collected my information to change from ***, the system we are currently using, I explained that I needed to check with my partner to see what type of contract if any we were under with *** if any before making any commitmentI found out that we were in a three year contract with ***When the rep returned I informed him that we were in a contract and ask if they would buy it out, and they said no "the rep and the owner of the franchise"That was the last I saw of either of themTo-date, I got a call from my bank on October 4th telling me that their was three debits that were done on the account, I advised the bank to look into it and they found out that it had been being debited sense April of for $and for $twice a monthI have not authorized any payment and did not receive any equipment, but yet they keep stealing from my
I have money in my account wrote a check could cash cause the ink smudge bank say check became in valet try write another cause I needed? my money and I can't get access to it
First Data contacted me months ago and was extremely pushy with their product claiming that quotonce I tried theirs I39d never go back to my current providerThere was a day free trial I didn39t want but this man persistedHe collected my information for the trial and my banking so if I like it it just continuesHe said to 39give him a shot days and cancelJust make sure you cancel after days or you*** regret itI said no at that point and he sent me the machine anywayI called him and he was pushing me to hook it upI said no I was sending it back I didn39t want anything to do with this company I didn39t like the business etiquette so farThats when he started with then threateningi sent the box back unopnenedIt was returnedI have all of the documentation to support everything I say Canada Post sent it back and tracked it they sent it back saying they never received itSo I sent it back after calling and telling them that I
Product_Or_Service: debit ma
First data accepted a chargeback pre arbitration in error, and debited my account without my consent My merchant id *** case#***
First data accepted a chargeback pre arbitration in error, and debited my account without my consent My merchant id *** This complaint is about chargeback case#*** for $10, We have responded timely to a chargeback that was received on our accountThe issuing bank has continued an invalid pre-arbitration on the disputeFirst data system has accepted the invalid pre arbitration
without any consideration and against the Visa Rules which sided in our favor, and immediately thereafter debited my account on 1/17/(on a Saturday when company is closed)Our customer services has explained to me that the only reason this case was accepted in error is because First Data has decided some time ago that they employed a computer software to blindly accept all pre arbitration cases, a process that is causing millions
put me on auto bill Refuse to cancel my service sent me back to salesman no answer would not let me speak to a supervisor
They are withholding funds from me after multiple compliances with their demands for no other purpose other than the funds were much higher than normalSmall businesses like myself need their funds to function, and not just whenever they feel like doling them out
Account_Number: ***
Worst everRunFees very badI just laugh at myself for signing up with themMy worst decision in business
We want to run EBT /food stamp card services to work on our First Data Machine
We are Salvage Store we are using FD Machine from First Data since January for Credit / Debit CardsRecently , Dec we approved for Food Stamp ( EBT ) permit
We already using First Data Services to run Credit / Debit Cards, Now we want to run EBT ( Food Stamp ) card on our First Data Machine FD
we are calling to merchant support since more than two months but they are not fixing EBT services on our Machine
We loosing lot of business since Dec
every time they are asking Business information, FNS number but they are not fixing the machine
Since last three weeks every time when ever we call they says it will take hours to fix but First Data Machine is not accepting EBT card
It is trouble for poor needful citizen and we also loosing lot of business
My son is in high school and worked at Steak n Shake last summerThey put a hold on his account so he could not withdraw the moneyHe called them at least timesEach time giving them all his information and verifying at least questionsThey asked for documents which they acknowledged they receivedHe sent them photos of his, passport card, social security card among other documentationThey give him a runaround saying to call them in business daysHe's called them at least timesAlso they are charging him monthly fees
Keep in mind money network told me to do these steps
I bought an iPhone off eBay.com for a great deal, the iPhone was discount to 149.99$ which is a really great dealSo I placed the order for the deviceI received the item in the mail and it was in perfect condition for a manufactured refurbished iPhone, I so was excited but I did notice mark inside the iPhone when I turned it on and I didn't think Nunthing about it because I was so excited to get the new phoneSo after months of having the device, I started noticeing the phone was having issuesSo I contacted the eBay seller with my issues about the item I bought from them, and they responded back to me rudely with comments like we can't help you , you should not purchase from us , we don't have responsibility over our products and you can't get your money back or refund unfortunatelySo my next option was to contact eBay to report the seller and file a dispute with my band card holdersOnes I called my card holders and
the company has used the agent misleading and deceptive to get the contract done
This is regarding my merchant account *** with Bank of America / First Data
A customer service agent contacted me on 09-21-stating they were placing my funds on hold for fraud I called the agent back multiple times, left several phone messages, and sent several e-mails; hoping to get this resolved ASAP; however, no one will provide assistance
Here is a list of my invoice number and my customers purchase orders to my company that I need to get paid for
***
***, $6,
INV
***, $6,
INV
***, $6,
INV
***, $6,
Product_Or_Service: Credit Card Service
Account_Number: n/a