We use first data merchants service as our credit card processing, we charged an amount of $and $to a customerWe are not recieving payment
Customer name: *** ***
Charge amount #: $- authorization # ***
CHARGE AMOUNT #2: $- authorization # ***
This customer was charged for furniture on separate transactions
#03/29/for - the credit card was approved for the full amount of furniture purchasedThe merchandise was delivered the same day
#03/31/for - the credit card was approved for full amount of furniture purchasedThe merchandise was delivered the same day
On 4/we recieved a dispute notice from first data merchant services, on this form it states that these two purchases were not on the first data merchants services records, and the authorization code was not on there records for both purchases
When the customer paid for the merchandise we were provided with an authorization receipt and two separ
My son is in high school and worked at Steak n Shake last summerThey put a hold on his account so he could not withdraw the moneyHe called them at least timesEach time giving them all his information and verifying at least questionsThey asked for documents which they acknowledged they receivedHe sent them photos of his, passport card, social security card among other documentationThey give him a runaround saying to call them in business daysHe's called them at least timesAlso they are charging him monthly fees
When I was first contacted by this company they indicated that they could save me money if I left my then credit card service provider The salesperson indicated that my monthly fees would be $per month which would include all credit card feeds except interchange fees They then emailed a copy of a contract to sign for via email I was asked to review the contract and sign it while the salesperson was on the phone I have two store locations and they sent me four terminals (for each store) My credit rating personally has now two charges against it totally $10,000, I checked the pricing on the terminals and I can buy out the equipment for $ I realize I signed a contract and would continue to pay the monthly payment of $but I requested that they remove the entry on my credit rating The salesperson indicated that they would only do that if I paid the balance of my lease which is $7, I am a small business person and First Data putting a $10,entry o
Contacted Tranzvia Aug,looking for a credit card machine for my choose & cut Xmas tree businessTold salesman I needed the machine the week before Thanksgiving and we would be closing DecNever received anything even after many callsFound another company and it worked out fine though I didn't have it for the first week we were openProblem is Tranzvia deducted money from my bank account starting in November and still is even to this month FebI have called and faxed many times but with no resultsI even have statements from them showing no activity for these last four monthsBut they are still taking money from my accountThe bank won't or can't do any thing
Deductions have been Nov$Dec$Jan$and Feb $and they are going to keep taking out this moneyI can't find a way to stop them
First Data is a terrible choice for small business merchant services I have sent my terminal backHowever, because I signed a contract, I am still paying $a month for it The employees are rude, don't care and make no effort to assist you with problems Learn by my mistakes and stay far away from this company
I called to open the account with this company and explain to them that I was currently using square and it was freeThey told me that they could give me a free reader free services and a lower processing fee when I chose to use my credit card processingI don't use the service all that often with Square and I explain this to this company and they said don't worry about it it's not a big deal we won't charge you unless you use our service I now have close to $in fines and fees from this company and I have never once swiped a single transaction through their servicesThey are horrible they are terrible and they keep trying to charge
This company (Money Network) was the company Pei Wei Restaurant used to pay me and there way no fee associated with using their cardI only worked for Pei Wei for one or two weeks and I only went through one pay periodI was paid once and Pei Wei still owes me for one day worked, but that is not the issueMoney Network is the issueThey recently sent me a letter saying that they are turning my account into a premier account because it has been six months that I have not worked for Pei Wei and used the cardWith this premier account they now want me to pay a monthly feeI called them up to close the account and they refusedThey are scamming me and want money for nothing.Product_Or_Service: Money payroll cardAccount_Number: ***
DECEPTIVE SALES TACTICS, OUTRIGHT LIES ABOUT SAVINGSHIDDEN FEES, AND LEASED EQUIPMENT THAT WE DON'T WANT
DO NOT USE THIS COMPANY! Before signing an agreement with First Data/Merchant Consulting Group we were assured we would be getting a reduction in credit card/debit fees with NO HIDDEN FEESAs soon as we got the first statement we realized we had been dupedWe called and were assured by the sales manager *** *** that we would only be charged the $cancellation fee and he would get the contract for months of renting their piece of junk machine nullifiedAfter waiting weeks we contacted First Data only to find the sales manager has NO AUTHORIZATION to do as promisedWe have already switched back to our old provider and are currently trying to find a way to nullify this contractEvery response we get from the company is of course from someone whose sole job it is to say "no" to everything we requestIf you are ever approached by someone trying to "save you money
My small business was approached by a credit card processing company called Prodigy in They offered a credit card processing machine with a lease, which at the time, was a different leasing company named First Data Global Leasing I had an agreement to pay processing fees plus a lease agreement, which I thought was all part of the same company At the beginning of this year, January 2016, I recieved my credit card processing statement and noticed that the company was warning that my business needed to be EMV chip compliant or my business could be held financially responsible for fraudulant charges on a customers credit card I called my company who I then learned changed their name to Encore I spoke with a gentlemen who helped me on replacing my old machine with one that could handle the new chips on credit cards During the conversation he informed me that I could lease this machine with another company (Northern Leasing Systems) and that it would be paid off in
I was completely mislead on merchant contract, had fees that came out every month when the terminal was never in my possession
I was mislead into signing onto a terminal machineThe terminal machine belonged to the owner of the businessI was signed up as an add on to the machine and was told by Albert Jimenez on 6/16/that I could add myself on to the machine with no commitment and absolutely no termination fee considering the machine was never in my possessionThe owner of the company let me know that she was not using the machine anymore and was returning it and that I needed to call and cancel with first data merchant servicesWhen I called the company to cancel in February I was told that I was under a contract and my penalty would be $to cancel or an annual fee of $a yearI was so upset, how was I still going to be charged for a service I had to option of using? I let them know I could not afford the $cancelation fee so they told me to just ke
Big Bully that takes all your lunch money and tries to find you when your not at school
I first got into a contract with Velocity Merchant Services, which has also part of First Data built into the paper workI used the services only for EBT transaction which dident bring in much businessSince I was billed $for the terminal rental and service fees which ended up being more than what I could affordI had service though them for more than a year and my business was not doin well financiallyCame to the point I was bankrupt and I cancelled my account with VMS and I was told I needed to cancel with First Data as wellFirst data would not let me cancel unless I paid thousands of dollarsI don't have that type of money so I closed the account anywaysI have called many times and tried to work out a deal with them but they always wanted moreThe Account is close but they still bill me each monthI have closed my business and I get calls form them and creditors all the time
This is regarding my merchant account *** with Bank of America / First Data
A customer service agent contacted me on 09-21-stating they were placing my funds on hold for fraud I called the agent back multiple times, left several phone messages, and sent several e-mails; hoping to get this resolved ASAP; however, no one will provide assistance
Here is a list of my invoice number and my customers purchase orders to my company that I need to get paid for
***
***, $6,
INV
***, $6,
INV
***, $6,
INV
***, $6,
Product_Or_Service: Credit Card Service
Account_Number: n/a
Company does not own the debt and will not supply a signed contract or cooperate in general
*** supposedly owns the debt not first data so first data has no right to be putting this on my credit report! They have refused to show any signed contract or any right to report on my credit!
The signed contract has no mention of a $cancellation fee or a end date
I started my company in November and I used this company for my merchant account to accept credit cards I did not have enough sales to justify the $55/month fee Upon cancelling I was informed I would owe a $cancellation fee I was never told of the year term when signing up nor did it have termination date or fee listed on the signed contract I subsequently found a paragraph referencing a termination fee I find this quite deceptive and based on your 1000+ complaints I think others probably agree How can you give this company an A+ rating when 91% of the reviews are negative and from what I read, simply awful!
I tried to transfer money onto my emerald card of at least $700.00, and when the transfer failed I called money network and they said they would put that money back into my account with themThey never returned my $After filing a dispute they denied the dispute, so I've never gotten my $back that I worked long, hard hours forAll I want is my money back that they stole from meIt's my understanding that the missing money is enough to be considered a felony.Product_Or_Service: Money loss
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved beca
The business must agree to pay on Ist of every month by postal mail to an address I provide until the amount is paid in full
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Good afternoon,I am writing to you because I received a collection bill in the mail from First Data Merchant Services I used the service two years ago for approximately a year to sell copies of a film I had created The only communication I ever received from them was when I first set up my account A while ago, I closed down my film store because it simply wasn't selling This morning, I was shocked to open up a letter stating that I owed First Data Merchante Services the amount of cents The letter contains no breakdown as to why I owe these fees and there are no reasons listed I have fantastic credit and ALWAYS pay my bills on time There has never been a phone call, a mailing, an email anything stating that I owe first data anything The letter threatens to turn me into an agency which will affect my credit score Needless to say I am furious This company's practices are shady And upon further investigation, I have discovered that I am not the only one met wit
We want to run EBT /food stamp card services to work on our First Data Machine
We are Salvage Store we are using FD Machine from First Data since January for Credit / Debit CardsRecently , Dec we approved for Food Stamp ( EBT ) permit
We already using First Data Services to run Credit / Debit Cards, Now we want to run EBT ( Food Stamp ) card on our First Data Machine FD
we are calling to merchant support since more than two months but they are not fixing EBT services on our Machine
We loosing lot of business since Dec
every time they are asking Business information, FNS number but they are not fixing the machine
Since last three weeks every time when ever we call they says it will take hours to fix but First Data Machine is not accepting EBT card
It is trouble for poor needful citizen and we also loosing lot of business
We use first data merchants service as our credit card processing, we charged an amount of $and $to a customerWe are not recieving payment
Customer name: *** ***
Charge amount #: $- authorization # ***
CHARGE AMOUNT #2: $- authorization # ***
This customer was charged for furniture on separate transactions
#03/29/for - the credit card was approved for the full amount of furniture purchasedThe merchandise was delivered the same day
#03/31/for - the credit card was approved for full amount of furniture purchasedThe merchandise was delivered the same day
On 4/we recieved a dispute notice from first data merchant services, on this form it states that these two purchases were not on the first data merchants services records, and the authorization code was not on there records for both purchases
When the customer paid for the merchandise we were provided with an authorization receipt and two separ
the company has used the agent misleading and deceptive to get the contract done
My son is in high school and worked at Steak n Shake last summerThey put a hold on his account so he could not withdraw the moneyHe called them at least timesEach time giving them all his information and verifying at least questionsThey asked for documents which they acknowledged they receivedHe sent them photos of his, passport card, social security card among other documentationThey give him a runaround saying to call them in business daysHe's called them at least timesAlso they are charging him monthly fees
When I was first contacted by this company they indicated that they could save me money if I left my then credit card service provider The salesperson indicated that my monthly fees would be $per month which would include all credit card feeds except interchange fees They then emailed a copy of a contract to sign for via email I was asked to review the contract and sign it while the salesperson was on the phone I have two store locations and they sent me four terminals (for each store) My credit rating personally has now two charges against it totally $10,000, I checked the pricing on the terminals and I can buy out the equipment for $ I realize I signed a contract and would continue to pay the monthly payment of $but I requested that they remove the entry on my credit rating The salesperson indicated that they would only do that if I paid the balance of my lease which is $7, I am a small business person and First Data putting a $10,entry o
Contacted Tranzvia Aug,looking for a credit card machine for my choose & cut Xmas tree businessTold salesman I needed the machine the week before Thanksgiving and we would be closing DecNever received anything even after many callsFound another company and it worked out fine though I didn't have it for the first week we were openProblem is Tranzvia deducted money from my bank account starting in November and still is even to this month FebI have called and faxed many times but with no resultsI even have statements from them showing no activity for these last four monthsBut they are still taking money from my accountThe bank won't or can't do any thing
Deductions have been Nov$Dec$Jan$and Feb $and they are going to keep taking out this moneyI can't find a way to stop them
First Data is a terrible choice for small business merchant services I have sent my terminal backHowever, because I signed a contract, I am still paying $a month for it The employees are rude, don't care and make no effort to assist you with problems Learn by my mistakes and stay far away from this company
I called to open the account with this company and explain to them that I was currently using square and it was freeThey told me that they could give me a free reader free services and a lower processing fee when I chose to use my credit card processingI don't use the service all that often with Square and I explain this to this company and they said don't worry about it it's not a big deal we won't charge you unless you use our service I now have close to $in fines and fees from this company and I have never once swiped a single transaction through their servicesThey are horrible they are terrible and they keep trying to charge
This company (Money Network) was the company Pei Wei Restaurant used to pay me and there way no fee associated with using their cardI only worked for Pei Wei for one or two weeks and I only went through one pay periodI was paid once and Pei Wei still owes me for one day worked, but that is not the issueMoney Network is the issueThey recently sent me a letter saying that they are turning my account into a premier account because it has been six months that I have not worked for Pei Wei and used the cardWith this premier account they now want me to pay a monthly feeI called them up to close the account and they refusedThey are scamming me and want money for nothing.Product_Or_Service: Money payroll cardAccount_Number: ***
DECEPTIVE SALES TACTICS, OUTRIGHT LIES ABOUT SAVINGSHIDDEN FEES, AND LEASED EQUIPMENT THAT WE DON'T WANT
DO NOT USE THIS COMPANY! Before signing an agreement with First Data/Merchant Consulting Group we were assured we would be getting a reduction in credit card/debit fees with NO HIDDEN FEESAs soon as we got the first statement we realized we had been dupedWe called and were assured by the sales manager *** *** that we would only be charged the $cancellation fee and he would get the contract for months of renting their piece of junk machine nullifiedAfter waiting weeks we contacted First Data only to find the sales manager has NO AUTHORIZATION to do as promisedWe have already switched back to our old provider and are currently trying to find a way to nullify this contractEvery response we get from the company is of course from someone whose sole job it is to say "no" to everything we requestIf you are ever approached by someone trying to "save you money
My small business was approached by a credit card processing company called Prodigy in They offered a credit card processing machine with a lease, which at the time, was a different leasing company named First Data Global Leasing I had an agreement to pay processing fees plus a lease agreement, which I thought was all part of the same company At the beginning of this year, January 2016, I recieved my credit card processing statement and noticed that the company was warning that my business needed to be EMV chip compliant or my business could be held financially responsible for fraudulant charges on a customers credit card I called my company who I then learned changed their name to Encore I spoke with a gentlemen who helped me on replacing my old machine with one that could handle the new chips on credit cards During the conversation he informed me that I could lease this machine with another company (Northern Leasing Systems) and that it would be paid off in
I was completely mislead on merchant contract, had fees that came out every month when the terminal was never in my possession
I was mislead into signing onto a terminal machineThe terminal machine belonged to the owner of the businessI was signed up as an add on to the machine and was told by Albert Jimenez on 6/16/that I could add myself on to the machine with no commitment and absolutely no termination fee considering the machine was never in my possessionThe owner of the company let me know that she was not using the machine anymore and was returning it and that I needed to call and cancel with first data merchant servicesWhen I called the company to cancel in February I was told that I was under a contract and my penalty would be $to cancel or an annual fee of $a yearI was so upset, how was I still going to be charged for a service I had to option of using? I let them know I could not afford the $cancelation fee so they told me to just ke
Big Bully that takes all your lunch money and tries to find you when your not at school
I first got into a contract with Velocity Merchant Services, which has also part of First Data built into the paper workI used the services only for EBT transaction which dident bring in much businessSince I was billed $for the terminal rental and service fees which ended up being more than what I could affordI had service though them for more than a year and my business was not doin well financiallyCame to the point I was bankrupt and I cancelled my account with VMS and I was told I needed to cancel with First Data as wellFirst data would not let me cancel unless I paid thousands of dollarsI don't have that type of money so I closed the account anywaysI have called many times and tried to work out a deal with them but they always wanted moreThe Account is close but they still bill me each monthI have closed my business and I get calls form them and creditors all the time
This is regarding my merchant account *** with Bank of America / First Data
A customer service agent contacted me on 09-21-stating they were placing my funds on hold for fraud I called the agent back multiple times, left several phone messages, and sent several e-mails; hoping to get this resolved ASAP; however, no one will provide assistance
Here is a list of my invoice number and my customers purchase orders to my company that I need to get paid for
***
***, $6,
INV
***, $6,
INV
***, $6,
INV
***, $6,
Product_Or_Service: Credit Card Service
Account_Number: n/a
Company does not own the debt and will not supply a signed contract or cooperate in general
*** supposedly owns the debt not first data so first data has no right to be putting this on my credit report! They have refused to show any signed contract or any right to report on my credit!
The signed contract has no mention of a $cancellation fee or a end date
I started my company in November and I used this company for my merchant account to accept credit cards I did not have enough sales to justify the $55/month fee Upon cancelling I was informed I would owe a $cancellation fee I was never told of the year term when signing up nor did it have termination date or fee listed on the signed contract I subsequently found a paragraph referencing a termination fee I find this quite deceptive and based on your 1000+ complaints I think others probably agree How can you give this company an A+ rating when 91% of the reviews are negative and from what I read, simply awful!
I tried to transfer money onto my emerald card of at least $700.00, and when the transfer failed I called money network and they said they would put that money back into my account with themThey never returned my $After filing a dispute they denied the dispute, so I've never gotten my $back that I worked long, hard hours forAll I want is my money back that they stole from meIt's my understanding that the missing money is enough to be considered a felony.Product_Or_Service: Money loss
put me on auto bill Refuse to cancel my service sent me back to salesman no answer would not let me speak to a supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved beca
The business must agree to pay on Ist of every month by postal mail to an address I provide until the amount is paid in full
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Good afternoon,I am writing to you because I received a collection bill in the mail from First Data Merchant Services I used the service two years ago for approximately a year to sell copies of a film I had created The only communication I ever received from them was when I first set up my account A while ago, I closed down my film store because it simply wasn't selling This morning, I was shocked to open up a letter stating that I owed First Data Merchante Services the amount of cents The letter contains no breakdown as to why I owe these fees and there are no reasons listed I have fantastic credit and ALWAYS pay my bills on time There has never been a phone call, a mailing, an email anything stating that I owe first data anything The letter threatens to turn me into an agency which will affect my credit score Needless to say I am furious This company's practices are shady And upon further investigation, I have discovered that I am not the only one met wit
We want to run EBT /food stamp card services to work on our First Data Machine
We are Salvage Store we are using FD Machine from First Data since January for Credit / Debit CardsRecently , Dec we approved for Food Stamp ( EBT ) permit
We already using First Data Services to run Credit / Debit Cards, Now we want to run EBT ( Food Stamp ) card on our First Data Machine FD
we are calling to merchant support since more than two months but they are not fixing EBT services on our Machine
We loosing lot of business since Dec
every time they are asking Business information, FNS number but they are not fixing the machine
Since last three weeks every time when ever we call they says it will take hours to fix but First Data Machine is not accepting EBT card
It is trouble for poor needful citizen and we also loosing lot of business