WorldRemit Reviews (%countItem)
WorldRemit Rating
Address: 600 17th St STE 200S, Denver, Colorado, United States, 80202-5443
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World remit took my transfer of $1,300 US to go to Colombia and it has been 4 days and no money has been sent. And no money on my account because they deducted since day 1. I am the one calling them every time asking for status and they just realized that the transaction was rejected. Which is a LIE. The account was correct and according to the 1000 reviews online that is what they do. The money has not been received yet and now I am over due on my payment in Colombia
We have researched the nature of your complaint. You have stated that WorldRemit did not complete your transaction and have requested a full refund including an additional $75.00 USD in order to compensate for a late fee incurred due to your transaction’s delay. Upon review of the associated transaction, we have found that the transfer was not completed due to technical issues experienced by our pay-out partner in Colombia. The refund for your payment has been processed as of September 16th and should reflect in your account/card within the next five (5) working days. In order to evaluate your request for an additional $75.00 USD refund, we kindly request that you provide documentation demonstrating the late fee you were charged.
World remit took my transfer of $1,300 US to go to Colombia and it has been 4 days and no money has been sent. And no money on my account because they deducted since day 1. I am the one calling them every time asking for status and they just realized that the transaction was rejected. Which is a LIE. The account was correct and according to the 1000 reviews online that is what they do. The money has not been received yet and now I am over due on my payment in Colombia
We have researched the nature of your complaint. You have stated that WorldRemit did not complete your transaction and have requested a full refund including an additional $75.00 USD in order to compensate for a late fee incurred due to your transaction’s delay. Upon review of the associated transaction, we have found that the transfer was not completed due to technical issues experienced by our pay-out partner in Colombia. The refund for your payment has been processed as of September 16th and should reflect in your account/card within the next five (5) working days. In order to evaluate your request for an additional $75.00 USD refund, we kindly request that you provide documentation demonstrating the late fee you were charged.
World remit took my transfer of $1,300 US to go to Colombia and it has been 4 days and no money has been sent. And no money on my account because they deducted since day 1. I am the one calling them every time asking for status and they just realized that the transaction was rejected. Which is a LIE. The account was correct and according to the 1000 reviews online that is what they do. The money has not been received yet and now I am over due on my payment in Colombia
We have researched the nature of your complaint. You have stated that WorldRemit did not complete your transaction and have requested a full refund including an additional $75.00 USD in order to compensate for a late fee incurred due to your transaction’s delay. Upon review of the associated transaction, we have found that the transfer was not completed due to technical issues experienced by our pay-out partner in Colombia. The refund for your payment has been processed as of September 16th and should reflect in your account/card within the next five (5) working days. In order to evaluate your request for an additional $75.00 USD refund, we kindly request that you provide documentation demonstrating the late fee you were charged.
World remit took my transfer of $1,300 US to go to Colombia and it has been 4 days and no money has been sent. And no money on my account because they deducted since day 1. I am the one calling them every time asking for status and they just realized that the transaction was rejected. Which is a LIE. The account was correct and according to the 1000 reviews online that is what they do. The money has not been received yet and now I am over due on my payment in Colombia
We have researched the nature of your complaint. You have stated that WorldRemit did not complete your transaction and have requested a full refund including an additional $75.00 USD in order to compensate for a late fee incurred due to your transaction’s delay. Upon review of the associated transaction, we have found that the transfer was not completed due to technical issues experienced by our pay-out partner in Colombia. The refund for your payment has been processed as of September 16th and should reflect in your account/card within the next five (5) working days. In order to evaluate your request for an additional $75.00 USD refund, we kindly request that you provide documentation demonstrating the late fee you were charged.
I just opened my World Remit account recently. I send two money transfers to the same person for the exact amount in one day. My WR account was immediately deactivated but no reason was given. And I’m waiting for my refund. My complaint is they refuse to give a reason when they deactivate your account.
I just opened my World Remit account recently. I send two money transfers to the same person for the exact amount in one day. My WR account was immediately deactivated but no reason was given. And I’m waiting for my refund. My complaint is they refuse to give a reason when they deactivate your account.
I just opened my World Remit account recently. I send two money transfers to the same person for the exact amount in one day. My WR account was immediately deactivated but no reason was given. And I’m waiting for my refund. My complaint is they refuse to give a reason when they deactivate your account.
I just opened my World Remit account recently. I send two money transfers to the same person for the exact amount in one day. My WR account was immediately deactivated but no reason was given. And I’m waiting for my refund. My complaint is they refuse to give a reason when they deactivate your account.
VERY VERY Rude customer service -
Also they are very spammy and they stole money from my bank account!
DO NOT SIGN UP OR USE THEM!!!!
VERY VERY Rude customer service -
Also they are very spammy and they stole money from my bank account!
DO NOT SIGN UP OR USE THEM!!!!
VERY VERY Rude customer service -
Also they are very spammy and they stole money from my bank account!
DO NOT SIGN UP OR USE THEM!!!!
VERY VERY Rude customer service -
Also they are very spammy and they stole money from my bank account!
DO NOT SIGN UP OR USE THEM!!!!
I processed a transfer request on 7/19/19 and as of 7/23/19 the company has yet to complete my transaction. I have spoken with nearly a dozen reps and at least 2 supervisors (Amy & Rich) and have gotten no where! I have received lots of misinformation, inconsistent information and it is beyond frustrating. I’ve been told there was an outage in Nigeria (which is by the where my $650 is being sent) then I was told it an issue with WorldRemit, then it was a software problem. It wasn’t until 7/22/19 that I was told there was a problem at the recipients bank (a receive limit issue). I don’t trust that this is the issue. This company has my money my loved one has been waiting desperately for it arrive and no one understands and no one will give us any real solid answers or a fix for this problem. WorldRemit also refuses to tell me whether this is an actual outage or if it’s just affecting me alone. In the meantime my loved one suffers I am trying to get them out of Nigeria and home to the US.
Every time I send money abroad they say "it gets caught with an agent" and I can't cancel it. Why do they keep using the same incompetent agent, if it's really the agent? Its their responsibility to see that they perform to what they advertise which is transfers in minutes. It has taken 4-5 days at times.
Do yourself a favor and avoid this incompetent company. I think they're just thieves. They hold your money and make interest or wait until the currency exchange rate is an advantage for them. I will never use their services again. They continually lie. Avoid avoid avoid avoid avoid avoid avoid!!!
Every time I send money abroad they say "it gets caught with an agent" and I can't cancel it. Why do they keep using the same incompetent agent, if it's really the agent? Its their responsibility to see that they perform to what they advertise which is transfers in minutes. It has taken 4-5 days at times.
Do yourself a favor and avoid this incompetent company. I think they're just thieves. They hold your money and make interest or wait until the currency exchange rate is an advantage for them. I will never use their services again. They continually lie. Avoid avoid avoid avoid avoid avoid avoid!!!
Every time I send money abroad they say "it gets caught with an agent" and I can't cancel it. Why do they keep using the same incompetent agent, if it's really the agent? Its their responsibility to see that they perform to what they advertise which is transfers in minutes. It has taken 4-5 days at times.
Do yourself a favor and avoid this incompetent company. I think they're just thieves. They hold your money and make interest or wait until the currency exchange rate is an advantage for them. I will never use their services again. They continually lie. Avoid avoid avoid avoid avoid avoid avoid!!!
Every time I send money abroad they say "it gets caught with an agent" and I can't cancel it. Why do they keep using the same incompetent agent, if it's really the agent? Its their responsibility to see that they perform to what they advertise which is transfers in minutes. It has taken 4-5 days at times.
Do yourself a favor and avoid this incompetent company. I think they're just thieves. They hold your money and make interest or wait until the currency exchange rate is an advantage for them. I will never use their services again. They continually lie. Avoid avoid avoid avoid avoid avoid avoid!!!
World Remit customer service is an unjust Kafkaesque mess.
I tried sending a small amount of cash to family in the Philippines, but they stopped the payment and banned my account, and this is after a previous successful transaction. I called them up and they would not tell me why my account was banned, but that I've violated their terms and conditions, and when I asked any question on particulars to figure out what on earth happened they simply redirected me to review the whole of the end-user agreement to puzzle out where I might have gone wrong with zero guidance.
I asked for an appeal, they gave no info on what this appeal entails, and eventually it was rejected. Absolutely no indication on what went wrong or why - I'm banned for life (acknowledged by the representatives) for what probably was some faulty machine-learning heuristic on their backend that redflagged my transactions.
If we were to compare this to public litigation, it's read as: I'm not able to review evidence against me, I'm trialed in a secret court, and found guilty to unknown charges. Insanity.
What's worse is all the personal details I've provided cannot be deleted from their systems. Once they get hacked my details will be there to unload onto the darknet.
These people are incompetent, unreasonable, and alienate their userbase. I suggest investors short them if they ever file an IPO.
World Remit customer service is an unjust Kafkaesque mess.
I tried sending a small amount of cash to family in the Philippines, but they stopped the payment and banned my account, and this is after a previous successful transaction. I called them up and they would not tell me why my account was banned, but that I've violated their terms and conditions, and when I asked any question on particulars to figure out what on earth happened they simply redirected me to review the whole of the end-user agreement to puzzle out where I might have gone wrong with zero guidance.
I asked for an appeal, they gave no info on what this appeal entails, and eventually it was rejected. Absolutely no indication on what went wrong or why - I'm banned for life (acknowledged by the representatives) for what probably was some faulty machine-learning heuristic on their backend that redflagged my transactions.
If we were to compare this to public litigation, it's read as: I'm not able to review evidence against me, I'm trialed in a secret court, and found guilty to unknown charges. Insanity.
What's worse is all the personal details I've provided cannot be deleted from their systems. Once they get hacked my details will be there to unload onto the darknet.
These people are incompetent, unreasonable, and alienate their userbase. I suggest investors short them if they ever file an IPO.
World Remit customer service is an unjust Kafkaesque mess.
I tried sending a small amount of cash to family in the Philippines, but they stopped the payment and banned my account, and this is after a previous successful transaction. I called them up and they would not tell me why my account was banned, but that I've violated their terms and conditions, and when I asked any question on particulars to figure out what on earth happened they simply redirected me to review the whole of the end-user agreement to puzzle out where I might have gone wrong with zero guidance.
I asked for an appeal, they gave no info on what this appeal entails, and eventually it was rejected. Absolutely no indication on what went wrong or why - I'm banned for life (acknowledged by the representatives) for what probably was some faulty machine-learning heuristic on their backend that redflagged my transactions.
If we were to compare this to public litigation, it's read as: I'm not able to review evidence against me, I'm trialed in a secret court, and found guilty to unknown charges. Insanity.
What's worse is all the personal details I've provided cannot be deleted from their systems. Once they get hacked my details will be there to unload onto the darknet.
These people are incompetent, unreasonable, and alienate their userbase. I suggest investors short them if they ever file an IPO.