WorldRemit Reviews (%countItem)
WorldRemit Rating
Address: 600 17th St STE 200S, Denver, Colorado, United States, 80202-5443
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Be aware! Stay away from this company! I run a 100% compliant business and I use WorldRemit to pay my employees abroad.
After almost 1 year of working with them, they suddenly freeze my account without any explanation and some of my funds are stuck with them but I can't even log in because they suspended my account.
After hours on-call with them they won't tell me why they suspended my account and won't give me any way to get my account or money back.
This seems like an elaborate scam, where they first make you trust them over a few months and once you start increasing volume they just shut you and take what they can!
Shame on you guys for taking advantage of small business owners that have to work hard to make a living.
Be aware! Stay away from this company! I run a 100% compliant business and I use WorldRemit to pay my employees abroad.
After almost 1 year of working with them, they suddenly freeze my account without any explanation and some of my funds are stuck with them but I can't even log in because they suspended my account.
After hours on-call with them they won't tell me why they suspended my account and won't give me any way to get my account or money back.
This seems like an elaborate scam, where they first make you trust them over a few months and once you start increasing volume they just shut you and take what they can!
Shame on you guys for taking advantage of small business owners that have to work hard to make a living.
Be aware! Stay away from this company! I run a 100% compliant business and I use WorldRemit to pay my employees abroad.
After almost 1 year of working with them, they suddenly freeze my account without any explanation and some of my funds are stuck with them but I can't even log in because they suspended my account.
After hours on-call with them they won't tell me why they suspended my account and won't give me any way to get my account or money back.
This seems like an elaborate scam, where they first make you trust them over a few months and once you start increasing volume they just shut you and take what they can!
Shame on you guys for taking advantage of small business owners that have to work hard to make a living.
Be aware! Stay away from this company! I run a 100% compliant business and I use WorldRemit to pay my employees abroad.
After almost 1 year of working with them, they suddenly freeze my account without any explanation and some of my funds are stuck with them but I can't even log in because they suspended my account.
After hours on-call with them they won't tell me why they suspended my account and won't give me any way to get my account or money back.
This seems like an elaborate scam, where they first make you trust them over a few months and once you start increasing volume they just shut you and take what they can!
Shame on you guys for taking advantage of small business owners that have to work hard to make a living.
Firstly I want to thank yo for this platform. I used the World Remit service to send remittance to my friend on 4th of February,2020. I was being told by the website on my account that my remittance will reach to my friend in Germany in 3 working days. After 3 days I keep on calling the world remit Tokyo office and also kept sending emails on customer service about my payment till 13th of February,2020. My friend was in excessive need of money and I couldn't help him even I would like to do so. He just spent 10 days in hospital with no money. I was being given an excuse for almost 10 days that our Local Agent is not responding. so I was worried. They sent me the email that your money will arrive to your bank in 7 days. I waited till 20th Feburary,2020. They again email that its 7 working days, So we will transfer our amount on 25th Feburary,2020. I waited till 25th Feburary,2020 and I have no payment from World Remit till now.
After getting tired of all this, I requested World Remit to refund my money back on 13th of February,2020. The amount I sent to my friend was a big amount
I am in dare need of my money as I need to send to my friend. but, Its been a month they are making new excuse and new date every day. On demand I can provide all the proofs of emails and receipts for your concern.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Japan and have no Japanese consumers.
As such, we are unable to assist in resolving this complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
Firstly I want to thank yo for this platform. I used the World Remit service to send remittance to my friend on 4th of February,2020. I was being told by the website on my account that my remittance will reach to my friend in Germany in 3 working days. After 3 days I keep on calling the world remit Tokyo office and also kept sending emails on customer service about my payment till 13th of February,2020. My friend was in excessive need of money and I couldn't help him even I would like to do so. He just spent 10 days in hospital with no money. I was being given an excuse for almost 10 days that our Local Agent is not responding. so I was worried. They sent me the email that your money will arrive to your bank in 7 days. I waited till 20th Feburary,2020. They again email that its 7 working days, So we will transfer our amount on 25th Feburary,2020. I waited till 25th Feburary,2020 and I have no payment from World Remit till now.
After getting tired of all this, I requested World Remit to refund my money back on 13th of February,2020. The amount I sent to my friend was a big amount
I am in dare need of my money as I need to send to my friend. but, Its been a month they are making new excuse and new date every day. On demand I can provide all the proofs of emails and receipts for your concern.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Japan and have no Japanese consumers.
As such, we are unable to assist in resolving this complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
Firstly I want to thank yo for this platform. I used the World Remit service to send remittance to my friend on 4th of February,2020. I was being told by the website on my account that my remittance will reach to my friend in Germany in 3 working days. After 3 days I keep on calling the world remit Tokyo office and also kept sending emails on customer service about my payment till 13th of February,2020. My friend was in excessive need of money and I couldn't help him even I would like to do so. He just spent 10 days in hospital with no money. I was being given an excuse for almost 10 days that our Local Agent is not responding. so I was worried. They sent me the email that your money will arrive to your bank in 7 days. I waited till 20th Feburary,2020. They again email that its 7 working days, So we will transfer our amount on 25th Feburary,2020. I waited till 25th Feburary,2020 and I have no payment from World Remit till now.
After getting tired of all this, I requested World Remit to refund my money back on 13th of February,2020. The amount I sent to my friend was a big amount
I am in dare need of my money as I need to send to my friend. but, Its been a month they are making new excuse and new date every day. On demand I can provide all the proofs of emails and receipts for your concern.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Japan and have no Japanese consumers.
As such, we are unable to assist in resolving this complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
Firstly I want to thank yo for this platform. I used the World Remit service to send remittance to my friend on 4th of February,2020. I was being told by the website on my account that my remittance will reach to my friend in Germany in 3 working days. After 3 days I keep on calling the world remit Tokyo office and also kept sending emails on customer service about my payment till 13th of February,2020. My friend was in excessive need of money and I couldn't help him even I would like to do so. He just spent 10 days in hospital with no money. I was being given an excuse for almost 10 days that our Local Agent is not responding. so I was worried. They sent me the email that your money will arrive to your bank in 7 days. I waited till 20th Feburary,2020. They again email that its 7 working days, So we will transfer our amount on 25th Feburary,2020. I waited till 25th Feburary,2020 and I have no payment from World Remit till now.
After getting tired of all this, I requested World Remit to refund my money back on 13th of February,2020. The amount I sent to my friend was a big amount
I am in dare need of my money as I need to send to my friend. but, Its been a month they are making new excuse and new date every day. On demand I can provide all the proofs of emails and receipts for your concern.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Japan and have no Japanese consumers.
As such, we are unable to assist in resolving this complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
World remit is supposedly a service to transfer funds to individuals in different parts of the world. I initiated a transaction to my daughter serving in the Peace Corps in Guinea. While she received a text stating the money would be transferred to her, the actual funds have never been transferred to her. This is outright FRAUD. Please protect other consumers from having their funds stolen.
Your WorldRemit transaction number: *** You sent: USD 20.00 to Guinea-Conakry
Megan received: GNF 174008.00
Mobile money provider: Orange Guinea
Mobile money account number:
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient’s mobile money account.WorldRemit Corp. has received documentation
from our pay-out partner in Guinea-Conakry indicating that funds have been successfully
deposited in the consumer’s intended recipient’s mobile money account (please
find documentation attached). If the consumer requires additional
assistance in ensuring the funds from their money transfer have been
successfully deposited to their recipient’s account, we encourage the consumer
to provide WorldRemit Corp.’s Customer Service department a copy of their recipient’s
full mobile money account statement which demonstrates that funds have not been
successfully deposited.Should the consumer have any further
questions regarding this issue, they may contact our Customer Service
department at *** or ***.
Complaint: ***
I am rejecting this response because:
The attached document shows no indication of the account to which this was credited, and the fact of the matter remains that the intended recipient NEVER received the funds on their Orange Money account. This sounds like third party fraud.
Sincerely
World remit is supposedly a service to transfer funds to individuals in different parts of the world. I initiated a transaction to my daughter serving in the Peace Corps in Guinea. While she received a text stating the money would be transferred to her, the actual funds have never been transferred to her. This is outright FRAUD. Please protect other consumers from having their funds stolen.
Your WorldRemit transaction number: *** You sent: USD 20.00 to Guinea-Conakry
Megan received: GNF 174008.00
Mobile money provider: Orange Guinea
Mobile money account number:
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient’s mobile money account.WorldRemit Corp. has received documentation
from our pay-out partner in Guinea-Conakry indicating that funds have been successfully
deposited in the consumer’s intended recipient’s mobile money account (please
find documentation attached). If the consumer requires additional
assistance in ensuring the funds from their money transfer have been
successfully deposited to their recipient’s account, we encourage the consumer
to provide WorldRemit Corp.’s Customer Service department a copy of their recipient’s
full mobile money account statement which demonstrates that funds have not been
successfully deposited.Should the consumer have any further
questions regarding this issue, they may contact our Customer Service
department at *** or ***.
Complaint: ***
I am rejecting this response because:
The attached document shows no indication of the account to which this was credited, and the fact of the matter remains that the intended recipient NEVER received the funds on their Orange Money account. This sounds like third party fraud.
Sincerely
World remit is supposedly a service to transfer funds to individuals in different parts of the world. I initiated a transaction to my daughter serving in the Peace Corps in Guinea. While she received a text stating the money would be transferred to her, the actual funds have never been transferred to her. This is outright FRAUD. Please protect other consumers from having their funds stolen.
Your WorldRemit transaction number: *** You sent: USD 20.00 to Guinea-Conakry
Megan received: GNF 174008.00
Mobile money provider: Orange Guinea
Mobile money account number:
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient’s mobile money account.WorldRemit Corp. has received documentation
from our pay-out partner in Guinea-Conakry indicating that funds have been successfully
deposited in the consumer’s intended recipient’s mobile money account (please
find documentation attached). If the consumer requires additional
assistance in ensuring the funds from their money transfer have been
successfully deposited to their recipient’s account, we encourage the consumer
to provide WorldRemit Corp.’s Customer Service department a copy of their recipient’s
full mobile money account statement which demonstrates that funds have not been
successfully deposited.Should the consumer have any further
questions regarding this issue, they may contact our Customer Service
department at *** or ***.
Complaint: ***
I am rejecting this response because:
The attached document shows no indication of the account to which this was credited, and the fact of the matter remains that the intended recipient NEVER received the funds on their Orange Money account. This sounds like third party fraud.
Sincerely
World remit is supposedly a service to transfer funds to individuals in different parts of the world. I initiated a transaction to my daughter serving in the Peace Corps in Guinea. While she received a text stating the money would be transferred to her, the actual funds have never been transferred to her. This is outright FRAUD. Please protect other consumers from having their funds stolen.
Your WorldRemit transaction number: *** You sent: USD 20.00 to Guinea-Conakry
Megan received: GNF 174008.00
Mobile money provider: Orange Guinea
Mobile money account number:
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient’s mobile money account.WorldRemit Corp. has received documentation
from our pay-out partner in Guinea-Conakry indicating that funds have been successfully
deposited in the consumer’s intended recipient’s mobile money account (please
find documentation attached). If the consumer requires additional
assistance in ensuring the funds from their money transfer have been
successfully deposited to their recipient’s account, we encourage the consumer
to provide WorldRemit Corp.’s Customer Service department a copy of their recipient’s
full mobile money account statement which demonstrates that funds have not been
successfully deposited.Should the consumer have any further
questions regarding this issue, they may contact our Customer Service
department at *** or ***.
Complaint: ***
I am rejecting this response because:
The attached document shows no indication of the account to which this was credited, and the fact of the matter remains that the intended recipient NEVER received the funds on their Orange Money account. This sounds like third party fraud.
Sincerely
They blocked my money for more than 24 hours and then doing unnecessary inquiries on me when I had account with them since May 2019! After so much pain they released it t next day. What kind of business they run here ?
They blocked my money for more than 24 hours and then doing unnecessary inquiries on me when I had account with them since May 2019! After so much pain they released it t next day. What kind of business they run here ?
They blocked my money for more than 24 hours and then doing unnecessary inquiries on me when I had account with them since May 2019! After so much pain they released it t next day. What kind of business they run here ?
They blocked my money for more than 24 hours and then doing unnecessary inquiries on me when I had account with them since May 2019! After so much pain they released it t next day. What kind of business they run here ?
I tried to transfer money (US$800) to a friend in Morocco. My friend had difficulty with the CashPlus stores to receive the money and was UNABLE to retrieve the cash. I reported this to WorldRemit and they suggested to try again. She tried again and was rejected. Upon inquiring again WorldRemit says the funds were retrieved. I filed a complaint with them and they said they would check with their in country partner. Each day their customer service people tell me they are waiting for the partner to respond. It has been over a week and no resolution to the problem. I have not seen any proof that my friend retrieved the money. Someone else did or their system is not working. My case number is ***. Any assistance would be helpful. Thanking you in advance.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
complete their WorldRemit Corp. money transfer.WorldRemit Corp. has confirmed
with our pay-out partner in Morocco that the consumer’s money transfer was
successfully collected by their intended recipient on February 6th,
2020. Our pay-out partner in Morocco has also provided documentation
demonstrating the successful collection of the consumer’s money transfer, which
WorldRemit Corp. has provided to the consumer.Should the consumer have
further questions regarding this matter, they may contact our Fraud department at [email protected], or the Customer Service
department at *** or .
WORLDREMIT took $183.20 and 191.36 out of my checking account on 2/3/20. I contacted them and they said their fraud unit would be contacting me. That did not happen. Then on 2/11/20 another $188.20 was stolen from my account even though the debt card had been cancelled on 2/10! I called WORLDREMIT Customer service 4 times and got four different answers. One person gave me an email address to contact the fraud unit. The email address did not take me to the fraud unit. The next person hung up on me. The next person gave me a UK phone number to call which I could not use, I tried. I finally talked to a person who talk to another person then took my information. I was then contacted the next day by the fraud unit by email and I gave them the information again. Bottom line l had $562.76 taken from my account and WORLDREMIT won’t put the money back in my account. The Revdex.com has given this company a D rating, it should be F. They obviously have no legitimate security and the fraud unit does nothing except send emails. This company deserves an F rating and should not be allowed to do business in the United States. They don’t care if you’ve had $562.72 stolen out of your account and you’re not even a customer and had never heard of them before. Do not do any business with this company. I will be posting this information on twitter, ***, and ***. This is a scam company.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. conducted two fraudulent
transactions from the consumer’s bank account on February 3rd, and
February 11th, 2020.WorldRemit Corp. has not been
able to identify the transactions in question; they appear to have been made
fraudulently by a third party using the consumer’s card and personal
information.We advise the consumer to
contact their bank and/or card issuer in order to seek reimbursement for the
charges.Should the consumer have
further questions regarding this issue, they may contact our Fraud department at ***, or the Customer Service
department at *** or
I tried to transfer money (US$800) to a friend in Morocco. My friend had difficulty with the CashPlus stores to receive the money and was UNABLE to retrieve the cash. I reported this to WorldRemit and they suggested to try again. She tried again and was rejected. Upon inquiring again WorldRemit says the funds were retrieved. I filed a complaint with them and they said they would check with their in country partner. Each day their customer service people tell me they are waiting for the partner to respond. It has been over a week and no resolution to the problem. I have not seen any proof that my friend retrieved the money. Someone else did or their system is not working. My case number is ***. Any assistance would be helpful. Thanking you in advance.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
complete their WorldRemit Corp. money transfer.WorldRemit Corp. has confirmed
with our pay-out partner in Morocco that the consumer’s money transfer was
successfully collected by their intended recipient on February 6th,
2020. Our pay-out partner in Morocco has also provided documentation
demonstrating the successful collection of the consumer’s money transfer, which
WorldRemit Corp. has provided to the consumer.Should the consumer have
further questions regarding this matter, they may contact our Fraud department at [email protected], or the Customer Service
department at *** or .
WORLDREMIT took $183.20 and 191.36 out of my checking account on 2/3/20. I contacted them and they said their fraud unit would be contacting me. That did not happen. Then on 2/11/20 another $188.20 was stolen from my account even though the debt card had been cancelled on 2/10! I called WORLDREMIT Customer service 4 times and got four different answers. One person gave me an email address to contact the fraud unit. The email address did not take me to the fraud unit. The next person hung up on me. The next person gave me a UK phone number to call which I could not use, I tried. I finally talked to a person who talk to another person then took my information. I was then contacted the next day by the fraud unit by email and I gave them the information again. Bottom line l had $562.76 taken from my account and WORLDREMIT won’t put the money back in my account. The Revdex.com has given this company a D rating, it should be F. They obviously have no legitimate security and the fraud unit does nothing except send emails. This company deserves an F rating and should not be allowed to do business in the United States. They don’t care if you’ve had $562.72 stolen out of your account and you’re not even a customer and had never heard of them before. Do not do any business with this company. I will be posting this information on twitter, ***, and ***. This is a scam company.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. conducted two fraudulent
transactions from the consumer’s bank account on February 3rd, and
February 11th, 2020.WorldRemit Corp. has not been
able to identify the transactions in question; they appear to have been made
fraudulently by a third party using the consumer’s card and personal
information.We advise the consumer to
contact their bank and/or card issuer in order to seek reimbursement for the
charges.Should the consumer have
further questions regarding this issue, they may contact our Fraud department at ***, or the Customer Service
department at *** or