WorldRemit Reviews (%countItem)
WorldRemit Rating
Address: 600 17th St STE 200S, Denver, Colorado, United States, 80202-5443
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saw a charge for 30.99 on my bank statement from world remit, Emailed them to ask what that charge was as I don't have the slightest idea who or what this company is, they responded fast saying to give them my I would imagine worldremit acct #. I emailed them a second time explaining that THAT is what the problem is, I do not have an acct with them, and I don't even know what they do. I haven't had any response back.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $30.99 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at
[email protected], or the Customer Service department at
[email protected] or (888) 772-7771.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
The agents asked me for IDs and selfies which I promptly provided. They emailed me almost every hour that they need to talk to me. I spoke with them and verified my transactions and information. After 30 minutes, they emailed me again that I need to call them again. I called them and asked what is going on. They said everything is fine. They think that I am a fraud probably and cancelled my remittance. What a horrible company! You just lost a good customer! Don't ever use this company and waste your time! I should have read the bad reviews first before wasting my time! Run away from this company!
The agents asked me for IDs and selfies which I promptly provided. They emailed me almost every hour that they need to talk to me. I spoke with them and verified my transactions and information. After 30 minutes, they emailed me again that I need to call them again. I called them and asked what is going on. They said everything is fine. They think that I am a fraud probably and cancelled my remittance. What a horrible company! You just lost a good customer! Don't ever use this company and waste your time! I should have read the bad reviews first before wasting my time! Run away from this company!
The agents asked me for IDs and selfies which I promptly provided. They emailed me almost every hour that they need to talk to me. I spoke with them and verified my transactions and information. After 30 minutes, they emailed me again that I need to call them again. I called them and asked what is going on. They said everything is fine. They think that I am a fraud probably and cancelled my remittance. What a horrible company! You just lost a good customer! Don't ever use this company and waste your time! I should have read the bad reviews first before wasting my time! Run away from this company!
My Economic impact Payment was submitted into my US Bank account after I filed my taxes. I was recommended the World Remit Service as a cheap way to transfer the money internationally. I opened my account and called World Remit to ask if I needed to wait for my proof of address verification before I do a transfer internationally and they said no. When I tried to use my debit card it did not go through and to contact my bank. So I contacted my bank and they added an exclusion and the bank even sat with me while I went through the process.
Next day I wake up with an email telling me that my account is blocked and I will be refunded the money in 7 days. I used this service to transfer my economic impact payment. This money that I am transferring is my Economic Impact Payment that came as the result of the signed CARES Act, to provide financial relief to Americans that live in the US or abroad due to the Coronavirus Pandemic. Now because of this ridiculous and confidential rejection and appeal process, I have to wait an additional week to receive my Economic Relief Payment. Even after I was told to call my bank and authorize the payment, they then close my account after charging my debit card.
When calling or dealing with the customer service I was told that they would open a case. They did not even ask me to verify my identity and the appeals just denied me on the phone and told me that their reason is confidential. I used this service hoping that I would be able to save money by transferring financial relief given to me by the government and ended up in a worse economic situation. Why encourage me to use the service if this can help and not help me when it happens.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. closed the consumer’s
WorldRemit Corp. account and cancelled and refunded their attempted WorldRemit
Corp. money transfer without justification.Upon further review of the consumer’s
WorldRemit Corp. account and related account activity the consumer’s account
has been re-enabled in order to allow the consumer to continue using their
WorldRemit Corp. account if they wish. The refund associated consumer’s attempted
WorldRemit Corp. money transfer which was cancelled was successfully completed
on May 5th, 2020. As refunds can typically take up to seven working
days to be returned to a consumer’s available bank account balance these funds
should have been made available to the consumer no later than May 12th,
2020. Should the consumer have further questions
regarding this issue, they may contact our Customer Service department at
*** or ***.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
My Economic impact Payment was submitted into my US Bank account after I filed my taxes. I was recommended the World Remit Service as a cheap way to transfer the money internationally. I opened my account and called World Remit to ask if I needed to wait for my proof of address verification before I do a transfer internationally and they said no. When I tried to use my debit card it did not go through and to contact my bank. So I contacted my bank and they added an exclusion and the bank even sat with me while I went through the process.
Next day I wake up with an email telling me that my account is blocked and I will be refunded the money in 7 days. I used this service to transfer my economic impact payment. This money that I am transferring is my Economic Impact Payment that came as the result of the signed CARES Act, to provide financial relief to Americans that live in the US or abroad due to the Coronavirus Pandemic. Now because of this ridiculous and confidential rejection and appeal process, I have to wait an additional week to receive my Economic Relief Payment. Even after I was told to call my bank and authorize the payment, they then close my account after charging my debit card.
When calling or dealing with the customer service I was told that they would open a case. They did not even ask me to verify my identity and the appeals just denied me on the phone and told me that their reason is confidential. I used this service hoping that I would be able to save money by transferring financial relief given to me by the government and ended up in a worse economic situation. Why encourage me to use the service if this can help and not help me when it happens.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. closed the consumer’s
WorldRemit Corp. account and cancelled and refunded their attempted WorldRemit
Corp. money transfer without justification.Upon further review of the consumer’s
WorldRemit Corp. account and related account activity the consumer’s account
has been re-enabled in order to allow the consumer to continue using their
WorldRemit Corp. account if they wish. The refund associated consumer’s attempted
WorldRemit Corp. money transfer which was cancelled was successfully completed
on May 5th, 2020. As refunds can typically take up to seven working
days to be returned to a consumer’s available bank account balance these funds
should have been made available to the consumer no later than May 12th,
2020. Should the consumer have further questions
regarding this issue, they may contact our Customer Service department at
*** or ***.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
My Economic impact Payment was submitted into my US Bank account after I filed my taxes. I was recommended the World Remit Service as a cheap way to transfer the money internationally. I opened my account and called World Remit to ask if I needed to wait for my proof of address verification before I do a transfer internationally and they said no. When I tried to use my debit card it did not go through and to contact my bank. So I contacted my bank and they added an exclusion and the bank even sat with me while I went through the process.
Next day I wake up with an email telling me that my account is blocked and I will be refunded the money in 7 days. I used this service to transfer my economic impact payment. This money that I am transferring is my Economic Impact Payment that came as the result of the signed CARES Act, to provide financial relief to Americans that live in the US or abroad due to the Coronavirus Pandemic. Now because of this ridiculous and confidential rejection and appeal process, I have to wait an additional week to receive my Economic Relief Payment. Even after I was told to call my bank and authorize the payment, they then close my account after charging my debit card.
When calling or dealing with the customer service I was told that they would open a case. They did not even ask me to verify my identity and the appeals just denied me on the phone and told me that their reason is confidential. I used this service hoping that I would be able to save money by transferring financial relief given to me by the government and ended up in a worse economic situation. Why encourage me to use the service if this can help and not help me when it happens.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. closed the consumer’s
WorldRemit Corp. account and cancelled and refunded their attempted WorldRemit
Corp. money transfer without justification.Upon further review of the consumer’s
WorldRemit Corp. account and related account activity the consumer’s account
has been re-enabled in order to allow the consumer to continue using their
WorldRemit Corp. account if they wish. The refund associated consumer’s attempted
WorldRemit Corp. money transfer which was cancelled was successfully completed
on May 5th, 2020. As refunds can typically take up to seven working
days to be returned to a consumer’s available bank account balance these funds
should have been made available to the consumer no later than May 12th,
2020. Should the consumer have further questions
regarding this issue, they may contact our Customer Service department at
*** or ***.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
I needed to send money to my sister in Mexico, because she has illness issues, and she and her family are unemployed and need money, I was looking for a company to send money, and I downloaded the App, because the offices are closed now, I sent the money with them, but two days later my sister went to the CooppelBank and couldn't get it, because they said there is an error, thath they don't even said what the mistake or error is. After that I called to the only phone number it shows in the app to contact. I expent over 45 minutes for somebody to answer , because they hung up many times, and when somebody answered it was in another country I thing, because she said that she didn't listen, and Hung up.
I sent $100.00 dollars that they took from my bank account as soon as I did the transaction, and now my problem is that my sister couldn't get the money, and There is no way for me to contact them.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient’s bank account, or in
lieu of the successful completion of their money transfer provide a refund in
full.The consumer’s money transfer was not able
to be completed successfully as they have provided invalid information
regarding their intended recipient’s name. In lieu of the successful completion of
their money transfer, WorldRemit Corp. has cancelled and refunded the consumer’s
money transfer in full. As the consumer’s money transfer was successfully
refunded on 5/2/2020 and money transfers can take up to seven days to be
returned to a consumer’s available bank account balance, these funds will be
available in the consumer’s available bank account balance no later than
5/9/2020.Should the consumer have any further
questions regarding this issue, they may contact WorldRemit Corp.’s Customer
Service department at [email protected] or .
I needed to send money to my sister in Mexico, because she has illness issues, and she and her family are unemployed and need money, I was looking for a company to send money, and I downloaded the App, because the offices are closed now, I sent the money with them, but two days later my sister went to the CooppelBank and couldn't get it, because they said there is an error, thath they don't even said what the mistake or error is. After that I called to the only phone number it shows in the app to contact. I expent over 45 minutes for somebody to answer , because they hung up many times, and when somebody answered it was in another country I thing, because she said that she didn't listen, and Hung up.
I sent $100.00 dollars that they took from my bank account as soon as I did the transaction, and now my problem is that my sister couldn't get the money, and There is no way for me to contact them.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient’s bank account, or in
lieu of the successful completion of their money transfer provide a refund in
full.The consumer’s money transfer was not able
to be completed successfully as they have provided invalid information
regarding their intended recipient’s name. In lieu of the successful completion of
their money transfer, WorldRemit Corp. has cancelled and refunded the consumer’s
money transfer in full. As the consumer’s money transfer was successfully
refunded on 5/2/2020 and money transfers can take up to seven days to be
returned to a consumer’s available bank account balance, these funds will be
available in the consumer’s available bank account balance no later than
5/9/2020.Should the consumer have any further
questions regarding this issue, they may contact WorldRemit Corp.’s Customer
Service department at [email protected] or .
I needed to send money to my sister in Mexico, because she has illness issues, and she and her family are unemployed and need money, I was looking for a company to send money, and I downloaded the App, because the offices are closed now, I sent the money with them, but two days later my sister went to the CooppelBank and couldn't get it, because they said there is an error, thath they don't even said what the mistake or error is. After that I called to the only phone number it shows in the app to contact. I expent over 45 minutes for somebody to answer , because they hung up many times, and when somebody answered it was in another country I thing, because she said that she didn't listen, and Hung up.
I sent $100.00 dollars that they took from my bank account as soon as I did the transaction, and now my problem is that my sister couldn't get the money, and There is no way for me to contact them.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient’s bank account, or in
lieu of the successful completion of their money transfer provide a refund in
full.The consumer’s money transfer was not able
to be completed successfully as they have provided invalid information
regarding their intended recipient’s name. In lieu of the successful completion of
their money transfer, WorldRemit Corp. has cancelled and refunded the consumer’s
money transfer in full. As the consumer’s money transfer was successfully
refunded on 5/2/2020 and money transfers can take up to seven days to be
returned to a consumer’s available bank account balance, these funds will be
available in the consumer’s available bank account balance no later than
5/9/2020.Should the consumer have any further
questions regarding this issue, they may contact WorldRemit Corp.’s Customer
Service department at [email protected] or .
Checked banking account shows 3 different transactions being withdrawn from my account with out permission from Worldremit. $241.66 Total withdrawals. This has now compromised my banking account.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited three
transactions from the consumer’s bank account without permission totalling
$241.66.WorldRemit Corp. has identified the
transactions and WorldRemit Corp. account in question based on the information
provided by the consumer. It appears that the consumer has been the victim of
identity theft, as these charges appear to have been made fraudulently by a
third party using the consumer’s card and personal information. One of the transactions in question totalling
$40.58 has been cancelled and refunded back to the payment method originally
used to submit payment, and the WorldRemit Corp. account in question has been
disabled in order to prevent further fraudulent activity. The funds from this
fraudulent transaction have been successfully refunded back to the consumer as
of May 5th, 2020 and should currently be available in the consumer’s
available bank account balance.As WorldRemit Corp. was unable to prevent
the remaining two fraudulent charges totalling $201.08 prior to their
completion we encourage the consumer to contact their bank and/or credit/debit
card issuer to seek reimbursement.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at ***, or the Customer Service department at
*** or ***.
Checked banking account shows 3 different transactions being withdrawn from my account with out permission from Worldremit. $241.66 Total withdrawals. This has now compromised my banking account.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited three
transactions from the consumer’s bank account without permission totalling
$241.66.WorldRemit Corp. has identified the
transactions and WorldRemit Corp. account in question based on the information
provided by the consumer. It appears that the consumer has been the victim of
identity theft, as these charges appear to have been made fraudulently by a
third party using the consumer’s card and personal information. One of the transactions in question totalling
$40.58 has been cancelled and refunded back to the payment method originally
used to submit payment, and the WorldRemit Corp. account in question has been
disabled in order to prevent further fraudulent activity. The funds from this
fraudulent transaction have been successfully refunded back to the consumer as
of May 5th, 2020 and should currently be available in the consumer’s
available bank account balance.As WorldRemit Corp. was unable to prevent
the remaining two fraudulent charges totalling $201.08 prior to their
completion we encourage the consumer to contact their bank and/or credit/debit
card issuer to seek reimbursement.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at ***, or the Customer Service department at
*** or ***.
I sent $300 to a recipient in Colombia 4 days ago and Worldremit has not delivered the money to the recipient. They promised 24 hour delivery and they have not followed through. I have contacted them over 4 different times (phone, email, Facebook) and I have been told that the transaction is still "processing". They have to far refused to refund my money or deliver the money to the recipient. They are extremely hard to get a hold of and they promised me that someone would get in contact with me if they needed any additional details. They have not done so.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Canada and have no Canadian consumers.
As such, we are unable to assist in resolving this complaint.Should the consumer have further questions
regarding this issue, we encourage them to contact our Customer Service
department at ***.
I sent $300 to a recipient in Colombia 4 days ago and Worldremit has not delivered the money to the recipient. They promised 24 hour delivery and they have not followed through. I have contacted them over 4 different times (phone, email, Facebook) and I have been told that the transaction is still "processing". They have to far refused to refund my money or deliver the money to the recipient. They are extremely hard to get a hold of and they promised me that someone would get in contact with me if they needed any additional details. They have not done so.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Canada and have no Canadian consumers.
As such, we are unable to assist in resolving this complaint.Should the consumer have further questions
regarding this issue, we encourage them to contact our Customer Service
department at ***.
I sent $300 to a recipient in Colombia 4 days ago and Worldremit has not delivered the money to the recipient. They promised 24 hour delivery and they have not followed through. I have contacted them over 4 different times (phone, email, Facebook) and I have been told that the transaction is still "processing". They have to far refused to refund my money or deliver the money to the recipient. They are extremely hard to get a hold of and they promised me that someone would get in contact with me if they needed any additional details. They have not done so.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Canada and have no Canadian consumers.
As such, we are unable to assist in resolving this complaint.Should the consumer have further questions
regarding this issue, we encourage them to contact our Customer Service
department at ***.
I was debited out of my account for $280 without permission.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $280.00 from
the consumer’s bank account without permission.WorldRemit Corp. has identified the
transaction and account in question based on the information provided in the consumer.
It appears that the consumer has been the victim of identity theft, as this
charge appears to have been made fraudulently by a third party using the
consumer’s card and personal information. The transaction in question is in the
process of being cancelled and refunded back to the payment method originally
used to submit payment, and the account in question has been disabled in order
to prevent further fraudulent activity.Once the cancellation and refund process
associated with this fraudulent transaction have been completed funds will be returned
to their available bank account balance in no more than seven working days.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at ***, or the Customer Service department at
*** or (888) 772-7771.
I was debited out of my account for $280 without permission.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $280.00 from
the consumer’s bank account without permission.WorldRemit Corp. has identified the
transaction and account in question based on the information provided in the consumer.
It appears that the consumer has been the victim of identity theft, as this
charge appears to have been made fraudulently by a third party using the
consumer’s card and personal information. The transaction in question is in the
process of being cancelled and refunded back to the payment method originally
used to submit payment, and the account in question has been disabled in order
to prevent further fraudulent activity.Once the cancellation and refund process
associated with this fraudulent transaction have been completed funds will be returned
to their available bank account balance in no more than seven working days.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at ***, or the Customer Service department at
*** or (888) 772-7771.
I was debited out of my account for $280 without permission.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $280.00 from
the consumer’s bank account without permission.WorldRemit Corp. has identified the
transaction and account in question based on the information provided in the consumer.
It appears that the consumer has been the victim of identity theft, as this
charge appears to have been made fraudulently by a third party using the
consumer’s card and personal information. The transaction in question is in the
process of being cancelled and refunded back to the payment method originally
used to submit payment, and the account in question has been disabled in order
to prevent further fraudulent activity.Once the cancellation and refund process
associated with this fraudulent transaction have been completed funds will be returned
to their available bank account balance in no more than seven working days.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at ***, or the Customer Service department at
*** or (888) 772-7771.
I was debited out of my account for $280 without permission.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $280.00 from
the consumer’s bank account without permission.WorldRemit Corp. has identified the
transaction and account in question based on the information provided in the consumer.
It appears that the consumer has been the victim of identity theft, as this
charge appears to have been made fraudulently by a third party using the
consumer’s card and personal information. The transaction in question is in the
process of being cancelled and refunded back to the payment method originally
used to submit payment, and the account in question has been disabled in order
to prevent further fraudulent activity.Once the cancellation and refund process
associated with this fraudulent transaction have been completed funds will be returned
to their available bank account balance in no more than seven working days.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at ***, or the Customer Service department at
*** or (888) 772-7771.
Someone has used my debit card without my authorization. I do not have an account with this company so someone must have set one up in my name. I have tried calling this company twice to tell them this. It is a charge of 166.99. I was told someone would call me back within 2 hours and no one has. I have contacted my bank and have blocked the card from further use but the charged amount is scheduled to be withdrawn on
Monday. I’m pleading for some help with this matter.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. conducted a
fraudulent transaction totalling $166.99 from the consumer’s bank account on
April 4th, 2020.WorldRemit Corp. has identified the
transaction and account in question based on the information provided in the
complaint. It appears that the consumer has been the victim of identity theft,
as this charge appears to have been made fraudulently by a third party using
the consumer’s card and personal information. The transaction in question has
been cancelled and refunded back to the payment method originally used to
submit payment, and the account in question has been disabled in order to
prevent further fraudulent activity.The funds from this cancelled fraudulent
transaction have been refunded to the consumer’s bank account and will be
returned to their available balance in no more than seven working days.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at ***, or the Customer Service department at
***.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely