WorldRemit Reviews (%countItem)
WorldRemit Rating
Address: 600 17th St STE 200S, Denver, Colorado, United States, 80202-5443
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I will keep posting bad review about this company..my first and second payment went smoothly , I have sent messages several time to the support just to inform you, my recipient did not receive any mandate email.. and you also suggested I can use my email for the mandate.. and I did.. but still my payment is still under processing .. since 26th of may! this is so so bad.!
They took mony out of my bank account I never heard of world remit so if they took money out of my bank they also have alot of information on me that I did not give them.
I want the cash they took from me and documentation showing I deleated and all information they have about me is taken out of there system
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $17.00 from
the consumer’s bank account without permission.WorldRemit Corp. has identified the
transaction and WorldRemit Corp. account in question based on the information
provided by the consumer. It appears that the consumer has been the victim of
identity theft, as this charge appears to have been made fraudulently by a
third party using the consumer’s card and personal information. In order to
prevent subsequent fraudulent transactions this account has been permanently closed.As WorldRemit Corp. was unable to prevent
the fraudulent charge prior to its completion we encourage the consumer to
contact their bank and/or credit/debit card issuer to seek reimbursement.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at
[email protected], or the Customer Service department at https://www.worldremit.com/en/contact-us or (888)
772-7771.
I sent a money transfer to South Africa yesterday and as when the recipient was going for cash pickup, said was blocked because their system said I need to send documents. This is the first time it happened to me. I asked for assistance via chat on the website yesterday, said I was not required to do so. So I told the recipient just try again. Till now, I'm still being said that I need to send documents because their agent said so. I called WorldRemit twice because the recipient wants me to resolve the issue because "can't use my head to think" to get out of the situation . I asked for assistance, they checked and said I didn't need to. They tried contacting their local agent and said I will get a response in 24-48 hours. That's too long. I need to get this done fast. This is urgent. So now I'm confused and I'm wasting my time. What should I do? Do I have to send documents or not?
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient, or in lieu of the
successful completion of their money transfer provide a refund in full.The consumer’s money transfer was not able
to be completed successfully due to issues their recipient experienced while
attempting to collect the funds associated with their money transfer. In lieu of the successful completion of
their money transfer, WorldRemit Corp. has cancelled and refunded the
consumer’s money transfer in full. As the consumer’s money transfer was
successfully refunded on 6/2/2020. As refunded money transfers can take up to
seven days to be returned to a consumer’s available bank account balance, these
funds will be available in the consumer’s available bank account balance no
later than 6/9/2020.Should the consumer
have further questions regarding this issue or would like to discuss the
situation further, they may contact our Customer Service department at https://www.worldremit.com/en/contact-us
or ***.
I recently transfered 400 dollars through their service. They debited my bank account, but then their website said the transfer failed. When I contacted their customer service phone number, the rep told me that the problem was with a third party vender. They said to wait and the transaction should clear up. After about 24 hours, the money had still not been transferred. I called Worldremit back. This time the rep told me it was my fault, and hung up on me. I called back, and another rep told me I can cancel the transfer and they would refund the money. I told him that will be fine. He said I would get a email confirming the cancellation and refund. I have yet to get any emails and the money is being held.
We have researched the nature of this complaint. The consumer alleged that WorldRemit Corp. failed to successfully credit their money transfer to their intended recipient, or in lieu of the successful completion of their money transfer provide a refund in full.The consumer’s money transfer was not able to be completed successfully due to operational issues experienced by our pay-out partner in Kenya. In lieu of the successful completion of their money transfer, WorldRemit Corp. has cancelled and refunded the consumer’s money transfer in full. As the consumer’s money transfer was successfully refunded on 5/31/2020. As refunded money transfers can take up to seven days to be returned to a consumer’s available bank account balance, these funds will be available in the consumer’s available bank account balance no later than 6/7/2020.Should the consumer have further questions regarding this issue or would like to discuss the situation further, they may contact our Customer Service department at https://www.worldremit.com/en/contact-us or (888) 772-7771.
I had a charge on my credit card in the amount of $960.82 and $914.68 and I have never heard of the company, World Remit, and they wont do anything for this fraud charge.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $1875.50 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at [email protected], or the Customer Service department at https://www.worldremit.com/en/contact-us
or (888) 772-7771.
It doesn't appear as though the consumer's response was saved when they responded. Once we receive their response, we will investigate further.
Complaint: ***
I am rejecting this response because:
Sincerely,
P*** T
I have never heard of Worldremit but yet you have taken money out of my bank account. I've reported this fraudulent activity to my bank but I want to hear back from someone because I have never opened up an account with Worldremit. I want my money refunded.
We have researched the nature of this complaint. The consumer has alleged that WorldRemit Corp. debited $328.41 from the consumer’s bank account without permission.WorldRemit Corp. has identified the transactions and WorldRemit Corp. account in question based on the information provided by the consumer. It appears that the consumer has been the victim of identity theft, as this charge appears to have been made fraudulently by a third party using the consumer’s card and personal information. In order to prevent subsequent fraudulent transactions this account has been permanently closed.As WorldRemit Corp. was unable to prevent the fraudulent charge prior to its completion we encourage the consumer to contact their bank and/or credit/debit card issuer to seek reimbursement.Should the consumer have further questions regarding this issue, they may contact our Fraud department at [email protected], or the Customer Service department at https://www.worldremit.com/en/contact-us or (888) 772-7771.
Transaction number: ***
I sent £100 using the WorldRemit App. The money was not received in the recipient’s account and WorldRemit are unable to trace the money. I have been on the phone to them several times and even emailed recipients bank statement to show that money was not received, I am still waiting for this to be resolved, the money seems to have vanished and untraceable.
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in the United Kingdom and have no British
consumers. As such, we are unable to assist in resolving this complaint.Should the consumer have further questions
regarding this issue, we encourage them to contact our Customer Service
department at [email protected] or (888) 772-7771.
They charged my bank already. After charge, they wanted further verification to actually send money. They want the specific verificatibn to be done via their platform, but their platform has no support in order to complete their request. My money is frozen in their account, now.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient, or in lieu of the
successful completion of their money transfer provide a refund in full.The consumer’s money transfer was not able
to be completed successfully as the consumer failed to complete WorldRemit
Corp.’s ID verification process. In lieu of the successful completion of
their money transfer, WorldRemit Corp. has cancelled and refunded the
consumer’s money transfer in full as the consumer has requested subsequent to
this complaint. As the consumer’s money transfer was successfully refunded on
5/25/2020 and money transfers can take up to seven days to be returned to a
consumer’s available bank account balance, these funds will be available in the
consumer’s available bank account balance no later than 6/1/2020.Should the consumer
have further questions regarding this issue or would like to discuss the
situation further, they may contact our Customer Service department at
*** or ***.
On may 16, 2020 I used for second time World remit to send $350.00 abroad to support my family in need, On 05/17 but something unusual happened I waited and waited for a confirmation text or email and nothing, called 06/17 I was told that there the bank abroad was doing a system update, that the money will be there soon, waited and on Sunday 05/18 received a text message saying that my bank transfer was processed, but on Monday, 19 2020 my family abroad still has not able to receive the money, I keep calling and calling world remit , 6 days has passed by and they still not haven't receive the money causing hardship, to many trips to another town truing to collect this help... The money was clear form my bank on 05/18/2020. I need World remit to assume responsibility responding to my emails or calls and return my money since this has become a big economic issue for me and my family.
We have researched the nature of this
complaint. The consumer alleged that WorldRemit Corp. failed to successfully
credit their money transfer to their intended recipient, or in lieu of the
successful completion of their money transfer provide a refund in full.The consumer’s money transfer was not able
to be completed successfully due to operational issues experienced by our
pay-out partner in Honduras. In lieu of the successful completion of
their money transfer, WorldRemit Corp. has cancelled and refunded the
consumer’s money transfer in full. As the consumer’s money transfer was
successfully refunded on 5/21/2020 and money transfers can take up to seven
days to be returned to a consumer’s available bank account balance, these funds
will be available in the consumer’s available bank account balance no later
than 5/28/2020.Should the consumer
have further questions regarding this issue or would like to discuss the
situation further, they may contact our Customer Service department at
[email protected] or (888) 772-7771.
Credit Card Fraud. I noticed a Fraudulent charge on my credit card from Worldremit in the amount of $993.99. I did not wire, transfer or authorize this transaction! I do not even have an account with them! I would like this Fraudulent charge removed asap!
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $993.99 from
the consumer’s bank account without permission.WorldRemit Corp. has identified the
transaction and WorldRemit Corp. account in question based on the information
provided by the consumer. It appears that the consumer has been the victim of
identity theft, as this charge appears to have been made fraudulently by a
third party using the consumer’s card and personal information. In order to
prevent subsequent fraudulent transactions this account has been permanently
closed.As WorldRemit Corp. was unable to prevent
the fraudulent charges prior to their completion we encourage the consumer to
contact their bank and/or credit/debit card issuer to seek reimbursement.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at ***, or the Customer Service department at *** or ***.
so I have used world remit to send money for quite some time to my family in Africa but on may 16th I sent an amount of 647 Canadian dollars, and the transaction said it failed after they took the money from my account, this wasn't the problem its happened before and I usually just contact them and have them cancel it and I get a confirmation right away that my transaction was cancelled, but this one particular transaction it has been 3 days since I called to have it cancelled but I have no confirmation whatsoever and when I try to contact them I called 6 times, 2 of which the so called "agents" hung up on me when I showed my distress about my missing funds, and the others just said the problem is with their partner in the country I was sending to. its a really tough time I wish they knew this I really just want my family to get this money as soon as possible but worldremit doesn't seem to know where my money is and I do not know who or where to turn to. worldremit used to have the best and professional customer service but this was a shock
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Canada and have no Canadian consumers.
As such, we are unable to assist in resolving this complaint.Should the consumer have further questions
regarding this issue, we encourage them to contact our Customer Service
department at [email protected] or ***.
so I have used world remit to send money for quite some time to my family in Africa but on may 16th I sent an amount of 647 Canadian dollars, and the transaction said it failed after they took the money from my account, this wasn't the problem its happened before and I usually just contact them and have them cancel it and I get a confirmation right away that my transaction was cancelled, but this one particular transaction it has been 3 days since I called to have it cancelled but I have no confirmation whatsoever and when I try to contact them I called 6 times, 2 of which the so called "agents" hung up on me when I showed my distress about my missing funds, and the others just said the problem is with their partner in the country I was sending to. its a really tough time I wish they knew this I really just want my family to get this money as soon as possible but worldremit doesn't seem to know where my money is and I do not know who or where to turn to. worldremit used to have the best and professional customer service but this was a shock
We have researched the nature of this complaint. The consumer has
alleged that WorldRemit Corp. has failed to complete their money transfer in a
timely manner, or in lieu of the successful completion of their money transfer,
provide a full refund to the consumer.WorldRemit Corp., to whom this complaint was addressed, is a United
States corporation; we do not do business in Canada and have no Canadian consumers.
As such, we are unable to assist in resolving this complaint.Should the consumer have further questions
regarding this issue, we encourage them to contact our Customer Service
department at [email protected] or ***.
So I went to a local family dollar to shop. I got home and checked my bank account someone used my card right after shopping the family dollar. They used my information to wire them selves some money in the amount of 233.99. I reported to world remit and they have not refunded me. They want a transaction number I don't have because I did not make this transaction.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $233.99 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer
have further questions regarding this issue, they may contact our Fraud
department at [email protected], or the Customer Service department at
[email protected] or (888) 772-7771.
I am not sure if this is the proof you need or want. But world remit said they will not do a refund.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $233.99 from
the consumer’s bank account without permission.WorldRemit Corp. has identified the
transaction and WorldRemit Corp. account in question based on the information
provided by the consumer. It appears that the consumer has been the victim of
identity theft, as this charge appears to have been made fraudulently by a
third party using the consumer’s card and personal information. In order to
prevent subsequent fraudulent transactions this account has been permanently closed.As WorldRemit Corp. was unable to prevent
the fraudulent charge prior to its completion we encourage the consumer to
contact their bank and/or credit/debit card issuer to seek reimbursement.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at [email protected],
or the Customer Service department at [email protected] or (888)
772-7771.
I have successfully sent money through World Remit approximately 5 times. However, yesterday I tried to send $1367 to a recipient in Uganda. The website popped up with an error message saying that my transaction hadn't gone through. Thinking I must have entered my debit card incorrectly, I re-entered the information, and the transaction was successful. Unfortunately when checking my bank account this morning, I saw that they indeed charged me twice, even though the website told me that the first attempt was unsuccessful. I called their customer service line, and they told me that there is nothing they can do because the transaction has already gone through to the recipient. They offered me a promo code to use on my next transactions, as though that would make up for me losing $1367. I will never be using this company again.
We have researched the nature of this
complaint. The consumer has alleged that they accidentally sent a duplicate
money transfer of $1367.00 as the result of a technical error they experienced
on the WorldRemit Corp. website. As the funds accidentally sent by the
consumer have been successfully received in their recipient’s mobile money
account WorldRemit Corp. is unable to provide a refund at this time as the
consumer has requested.We encourage the consume to contact the
recipient they sent these funds to in order to request that they return them.Should the consumer have further questions
regarding this issue, they may contact our Customer Service department at
*** or ***.
My debit card was charged for $350.99 without permission. I do not have an account with company, nor have I ever heard of them.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $350.99 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at
[email protected], or the Customer Service department at
[email protected] or (888) 772-7771.
My debit card was charged for $350.99 without permission. I do not have an account with company, nor have I ever heard of them.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $350.99 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at
[email protected], or the Customer Service department at
[email protected] or (888) 772-7771.
I have successfully sent money through World Remit approximately 5 times. However, yesterday I tried to send $1367 to a recipient in Uganda. The website popped up with an error message saying that my transaction hadn't gone through. Thinking I must have entered my debit card incorrectly, I re-entered the information, and the transaction was successful. Unfortunately when checking my bank account this morning, I saw that they indeed charged me twice, even though the website told me that the first attempt was unsuccessful. I called their customer service line, and they told me that there is nothing they can do because the transaction has already gone through to the recipient. They offered me a promo code to use on my next transactions, as though that would make up for me losing $1367. I will never be using this company again.
We have researched the nature of this
complaint. The consumer has alleged that they accidentally sent a duplicate
money transfer of $1367.00 as the result of a technical error they experienced
on the WorldRemit Corp. website. As the funds accidentally sent by the
consumer have been successfully received in their recipient’s mobile money
account WorldRemit Corp. is unable to provide a refund at this time as the
consumer has requested.We encourage the consume to contact the
recipient they sent these funds to in order to request that they return them.Should the consumer have further questions
regarding this issue, they may contact our Customer Service department at
*** or ***.
My debit card was charged for $350.99 without permission. I do not have an account with company, nor have I ever heard of them.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $350.99 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at
[email protected], or the Customer Service department at
[email protected] or (888) 772-7771.
saw a charge for 30.99 on my bank statement from world remit, Emailed them to ask what that charge was as I don't have the slightest idea who or what this company is, they responded fast saying to give them my I would imagine worldremit acct #. I emailed them a second time explaining that THAT is what the problem is, I do not have an acct with them, and I don't even know what they do. I haven't had any response back.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $30.99 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at
[email protected], or the Customer Service department at
[email protected] or (888) 772-7771.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
saw a charge for 30.99 on my bank statement from world remit, Emailed them to ask what that charge was as I don't have the slightest idea who or what this company is, they responded fast saying to give them my I would imagine worldremit acct #. I emailed them a second time explaining that THAT is what the problem is, I do not have an acct with them, and I don't even know what they do. I haven't had any response back.
We have researched the nature of this
complaint. The consumer has alleged that WorldRemit Corp. debited $30.99 from
the consumer’s bank account without permission.WorldRemit Corp. has not been able to
identify the transaction or WorldRemit Corp. account in question based on the
information provided in the complaint. It appears that the consumer has been
the victim of identity theft, as this charge appears to have been made
fraudulently by a third party using the consumer’s card and personal
information.We encourage the consumer to contact their
bank and/or card issuer in order to seek reimbursement for this charge.Should the consumer have further questions
regarding this issue, they may contact our Fraud department at
[email protected], or the Customer Service department at
[email protected] or (888) 772-7771.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely