Walmart.com Reviews (2890)
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Address: San Bruno, California, United States, 94066
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Initial Business Response /* (1000, 10, 2014/10/08) */
Walmart.com received a Revdex.com complaint from *** Jene *** regarding her issue with a refundWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback
and comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyWe see that a refund for $was refunded on September 28th back to the original payment methodWe also issued Ms*** a $eGift Card for her troublesAs such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Business Response /* (1000, 10, 2015/01/15) */
Walmart.com received a Revdex.com complaint from Ms*** ***We thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and comments
After we received Ms***'s
complaint, we reviewed her Walmart.com account and order historyWe tried reaching out to Ms*** at the number we have on file and were not able to reach herWe emailed her on January 14th, and have not heard back from herIn light of these events, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Business Response /* (1000, 11, 2015/09/15) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding his order that he has not receivedWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his
feedback and comments
After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyWe researched further and the $Basic Blue Walmart Gift Card of order#XXXXXXXXXXXXX shows deliveredThis card had not been activated; therefore we refunded Mr*** $on September 10, onto his original method of paymentWe have attempted to reach Mr*** and we have not heard backAs such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Business Response /* (1000, 14, 2014/12/21) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding the status of his iPad orderWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback and
comments
After we received Mr***'s complaint, we attempted to review his Walmart.com account and order history using email address listed on the complaint (***@yahoo.com) and we have not been able to locate an orderWe have attempted to reach Mr*** on several occasions via email requesting his order number and email address used to place his orderIn order to provide Mr*** with the best resolution possible, we need the information requested As such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Consumer Rebuttal /* (3000, 16, 2014/12/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The Walmart resolution representatives' response is inaccurateYes I did receive an email to the address listed on the order, ***@yahoo.com I responded to the email and called the phone number provided (XXX-XXX-XXXX) three timesI left a detailed message on three separate occasions and with the outgoing message indicating I would receive a response within hours...no response ever happenedThe inability of the representative to find my order under my email address is problematic, I've received separate emails to this address for IPAD in-store pickupI no longer want these devices or to do business with Walmart, please process a refundMy expectations of this company are greatly diminished
I can be contacted directly at (XXX)-XXX-XXXX desk or (XXX) XXX-XXXX cell
Final Business Response /* (4000, 18, 2015/01/05) */
Walmart.com received Mr*** ***'s additional rebuttal arising from his original Revdex.com complaintWe have attempted to reach Mr*** via email (***@yahoo.com) and phone (XXX-XXX-XXXX) we have left a messageWe have also called (XXX-XXX-XXXX) Mr*** answered and the line was disconnectedMr*** did advise before the line was disconnected that he is still receiving emails that the order was ready for pick upMr*** has not provided me with his order number; therefore I am not able to researchWalmart.com considers this matter closed at this timeHowever, if either of you have any further questions or comments please feel free to contact us
Sincerely,
*** J
Walmart.com
Initial Business Response /* (1000, 10, 2014/12/17) */
*** received a Revdex.com complaint from *** *** regarding her order for a Straight Talk CardWe thank you for the opportunity to address her concerns and appreciate the time she has taken to provide us with her feedback and
comments
After we received *** ***'s complaint, we reviewed her *** account and order historyAs a one-time courtesy we have refunded *** *** for her orderThe refund will process back t the original payment methodAs such, *** considers this matter closed
Again, we thank *** *** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at *** between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
***
Initial Consumer Rebuttal /* (2000, 12, 2014/12/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I just wanted my money back for the product that I did not recieve due to Walmart's error
Initial Business Response /* (1000, 10, 2015/02/23) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding his billing issues for order#XXXXXXXXXXXXXWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with
his feedback and comments
After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyWe have attempted to reach Mr*** and have not heard backIn order to provide the best resolution possible, we will need to speak with Mr***As such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Business Response /* (1000, 15, 2015/01/09) */
*** received a Revdex.com complaint from *** *** *** regarding his item requestWe thank you for the opportunity to address *** ***'s concerns and appreciate the time he has taken to provide us with his feedback and
comments
After we received *** ***'s complaint, we reviewed his *** account and order history*** ***'s order for 2- Wii Fit Trainer Amiibo (Wii U) were cancelledHe has been cared for with $refund on December 16, As such, *** considers this matter closed
Again, we thank *** *** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at *** between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
***
Initial Business Response /* (1000, 13, 2014/12/17) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding an advertised promotional priceWe thank you for the opportunity to address Mr***' concerns and appreciate the time he has taken to provide us with his feedback
and comments
After we received Mr***' complaint, we reviewed his Walmart.com account and order historyWe were not able to locate any orders or account using email address of ***@triad.rr.comWe have attempted to reach Mr*** on several occasions via phone and we have not been successfulAs such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Consumer Rebuttal /* (3000, 15, 2014/12/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The email address for my Wal Mart account is ***@triad.rr.comIf Wal Mart would like to contact me they can also contact me by that Email address
Final Business Response /* (4000, 17, 2015/01/05) */
Walmart.com received ***'s additional rebuttal arising from his/her original Revdex.com complaintWe have attempted to reach Mr*** on December 26, at ***@triad.rr.com and ***@triad.rr.com, we have not heard back from Mr***In order to provide Mr*** with the best resolution possible we *** need to speak with himWalmart.com considers this matter closed at this timeHowever, if either of you have any further questions or comments please feel free to contact us Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Final Consumer Response /* (4200, 20, 2015/01/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Sending an Email saying "All Wal-Mart.com items are subject to availability and while supplies lastAll units advertised were sold as advertisedI am sorry for the inconvenienceWal-Martconsiders this issue and matter closed." does not fix the problem of advertisingHow were all units sold when they were taken out of stock before the sale even started?
Christmas is over and I purchased gifts elsewhere so it is to late for Wal-Mart to make it rightThe bottom line is Wal-Mart advertised sale prices to get attention for Black FridayWal-Mart then hours before the advertised start time of the sale marked most of the advertised items out of stock online then as soon as the sale was over put the items back in stock at the regular pricesVery dishonest
Initial Business Response /* (1000, 5, 2015/04/13) */
Walmart.com received a Revdex.com case from *** ***We thank you for the opportunity to address Mr.***'s concerns and appreciate the time he has taken to provide us with his feedback and commentsWe appreciate his positive
feedback and compliments he has stated to us regarding his experience ordering with WalmartWe emailed Mr.*** confirming we have received his compliments
If either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** L
Walmart.com
Initial Business Response /* (1000, 10, 2015/01/15) */
Walmart.com received a Revdex.com complaint from Mr*** ***We thank you for the opportunity to address his concerns and appreciate the time he has taken to provide us with his feedback and comments
After we received Mr***'s
complaint, we reviewed his Walmart.com account and order historyMr*** did not receive his $rebate paperwork in the item he purchasedThis information was posted in the description on the websiteHe contacted *** service and they were not able to help himWe refunded Mr*** $to his original payment methodWe apologized for the inconvenience this caused himAs such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2015/01/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Got $refund
Initial Business Response /* (1000, 15, 2015/09/25) */
Walmart.com received a Revdex.com complaint from Ms*** regarding a basketball hoop system she recently ordered for store pickupWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has
taken to provide us with her feedback and comments
After Walmart.com received Ms***'s complaint, we reviewed her account and order historyWe contacted her on September 23, to apologize for the inconvenience and have forwarded her feedback regarding her store experience to the appropriate departments for reviewWe issued a $refund for the price difference and as a gesture of goodwill, we sent her an eGift Card in the amount of $Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Business Response /* (1000, 6, 2015/02/17) */
To whom this may concern:
This is to notify your agency teh above referenced complaint has been received and determined taht this is an issue for Walmart Stores escalation teamPlease be informed this concern has been forwasrded to
their attention and they will respond directly to to your agency with a response
Sincerely,
***
Walmart.com
Initial Consumer Rebuttal /* (3000, 10, 2015/02/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Walmart stores they don't handle this because this is on Walmart.com savings catcherAgain walmart has ignored my complaint and refuses to address itIf you need to call me no one has called me or addressed thisRather the business response is trying to delay addressing the problem
Final Business Response /* (4000, 13, 2015/03/04) */
Wednesday March 4th,
Filed Electronically
Revdex.com
Broadway, Suite
Oakland, CA XXXXX
RE: Revdex.com Case# *** *** *** Ticket# XXXXXXXX
To whom it may concern,
I am writing you in response to the above referenced complaint and we apologize for the delay
We sent the matter regarding *** *** to our Savings Catcher tier teamThe Savings Catcher Tier team researched the items Mr*** referenced and have advised that they are unable to find an advertisement listing celery, carrots or mushrooms with the local competitor list for the store locations in Mr***'s areaTherefore these items were not deserving of a refundPer our policy and also listed in the Savings Catcher FAQ's:
Savings Catcher compares the prices of the eligible items you bought at Walmart to the advertised prices found in the print and online versions of the weekly ads of top retailers in your area (or in the area of the shipping address for a Walmart.com order)The ads must be valid at the time you made your Walmart purchase
We appreciate Mr*** for bringing this matter to our attention and we will consider this matter closed
With regard,
*** T
Risk Resolution Coordinator
Walmart Stores, Inc
Final Consumer Response /* (4200, 15, 2015/03/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
These are the same items we bought before you guys arere not honoring your add and you guys said you pulled the add
Initial Business Response /* (1000, 5, 2015/07/30) */
RE: *** ***/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms*** ***We thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback and
comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyWe have confirmed that Ms***'s order was cancelled on the same day it was placed as it was no longer in stockPlease note, we reserve the right, at our sole discretion, to refuse or cancel any order for any reason (including, but not limited to, inaccuracies or errors in product or pricing information)We understand the frustration and inconvenience this has caused Ms***That is why we have arranged to sell her the same iPad Air she originally ordered at the same priceOn July 30, 2015, we sent Ms*** an email explaining these details and advised her to contact us so we could move forward with this arrangementWe have not heard back from herIn light of this, Walmart.com considers this matter closedHowever, Ms*** is more than welcome to contact us she has any follow up questions or concerns
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Consumer Rebuttal /* (2000, 9, 2015/08/05) */
Hi ***,
Nice speaking to you earlier about my issue with Walmart
The email response Revdex.com received from Walmart that is posted at the link above is incorrect, saying they never heard back from me"On July 30, 2015, we sent Ms*** an email explaining these details and advised her to contact us so we could move forward with this arrangementWe have not heard back from her."
They emailed me on July 30, and I emailed them back, the next morning July I have since had at least back and forth emails with Walmart's Escalation Team
I am happy with the resolution, as Walmart has offered to "Price match the price you originally paid for your iPad Air towards a new purchase"
So they did honor the sales price I originally received, before they cancelled my order, due to incorrect inventory
Question, Will I be able to see my/this Revdex.com case posted on Revdex.com's website?
I want to say a HUGE Thank you to Revdex.com for turning a big frustration into a happy *** experienceI truly appreciate your assistance!!
Sincerely,
*** ***
Initial Business Response /* (1000, 5, 2015/12/22) */
Walmart.com received a Revdex.com complaint from Ms*** *** regarding her pick up request for the Handy Living ProLounger Storage Arm Wall Hugger Microfiber Recliner, Multiple Colors, Actual Color: GrayWe thank you for the opportunity
to address Ms***' concerns and appreciate the time she has taken to provide us with her feedback and comments
After we received Ms***' complaint, we reviewed his Walmart.com account and order historySeko Worldwide has picked up the return on December 5, For the inconvenience we have issued Ms*** a $eGift cardAs such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** J
Walmart.com
Initial Business Response /* (1000, 10, 2015/10/09) */
Walmart.com received a Revdex.com complaint from Ms*** *** regarding her recent Walmart.com orderWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her
feedback and comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyWe are very sorry to hear about her poor experience with our *** service agents and have ensured that all coaching opportunities were addressedFor the inconvenience, we sent Ms*** a $eGift Card that can be used online or in the storeAs such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Consumer Rebuttal /* (2000, 12, 2015/10/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2015/07/17) */
RE: * L ***/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms***We thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback and
comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyWe have confirmed that Ms***'s order was backorderedOn July 17, 2015, we confirmed Mr*** spoke with a manager from our *** service department who helped cancel her orderWe understand the frustration and inconvenience this has caused Ms***That is why we have issued Ms*** a $egift card to help her with her next online or in-store purchaseOn July 17, 2015, we attempted to call Ms*** at (XXX) XXX-XXXX and left her a messageWe sent Ms*** an email explaining these details and advised her to contact us if she has any follow up questions or concernsIn light of this, Walmart.com considers this matter closedHowever, Ms*** is more than welcome to contact us if she has any follow up questions or concerns
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am -5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Consumer Rebuttal /* (3000, 7, 2015/07/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no voicemail from WalmartThe manager I spoke to promised to arrange for the entire order including the chairs already to delivered to be cancelled and refundedNo refund has been received for any of the two boxes, table or chairsIn addition the manager was going to send a delivery service to pick up the partially assembled chairsI have not been contacted to schedule a pick up timeThis is still unresolved and I am still in the situation of having chairs and no table
Final Business Response /* (4000, 9, 2015/07/27) */
RE: * L ***/Revdex.com Case
Walmart.com received Ms***'s rebuttal arising from her original Revdex.com complaintWe thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback and comments
After we received Ms***'s complaint, we reviewed her Walmart.com account and order historyWe confirmed that Ms***'s order was lost in transit during deliveryWe processed a replacement for the remainder of Ms***'s orderUnfortunately, the replacement order was backordered and delayedOn July 27, 2015, we spoke with Ms***We apologized for the inconvenience and explained these detailsWe issued Ms*** a full refund for her entire order and allowed her to keep the chairs she received as a courtesy for the inconvenienceDuring our conversation, we confirmed Ms*** no longer needed assistanceIn light of this, Walmart.com considers this case closedHowever, Ms*** is more than welcome to contact us if she still needs assistance
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** M
Walmart.com
Final Consumer Response /* (2000, 11, 2015/07/29) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 13, 2015/10/30) */
Walmart.com received a Revdex.com complaint from Mr*** *** regarding his recent Walmart.com orderWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his feedback
and comments
After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyOur records indicate on September 1, 2015, an order was placed through a Marketplace retailer using PayPalWhen PayPal is used, a charge is automatically collected for the orderPer Mr***'s request, his order was cancelled but unfortunately, a refund was not successfully processed at that timeA credit has been issued to Mr***'s PayPal accountAs such, Walmart.com considers this matter closed
Again, we thank Mr*** for his feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Business Response /* (1000, 10, 2014/09/25) */
RE: *** /Revdex.com Case
Walmart.com received a Revdex.com complaint from ***We thank you for the opportunity to address ***' concerns and appreciate the time she has taken to provide us with her feedback and
comments
After reviewing ***' complaint, we reviewed her Walmart.com account and order historyWe have confirmed that ***' order was delivered at her residence on September 22, at 2:55pmUnfortunately, *** never received her packageOn September 25, we spoke with *** directly and confirmed that her packaged was never received by her or anyone else from her residenceIn addition, she explained the negative experience she received from our customer care departmentWe apologized for the inconvenience and assured her concerns were forwarded to the appropriate departments to be reviewedLastly we issued her a refund for her replacement order she never receivedWe provided our contact information so *** could contact us if she still needed assistanceIn light of this, Walmart.com considers this case closed
Again, we thank *** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at *** between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com
Initial Business Response /* (1000, 5, 2015/07/02) */
RE: *** ***/Revdex.com Case
Walmart.com received a Revdex.com complaint from Ms***We thank you for the opportunity to address Ms***'s concerns and appreciate the time she has taken to provide us with her feedback and comments
After reviewing Ms***'s complaint, we reviewed her account records and purchase historyWe have confirmed that the fraudulent order that was placed on Ms***'s account was delivered prior to her filing a claim with usDue to this, we were unable to cancel the unauthorized orderPlease note, Customers are solely responsible for keeping the password *** their Walmart.com account safe and for any activity conducted under their accountMs*** would need to dispute the charge with her credit card providerOn July 2, we attempted to call Ms*** at (XXX) XXX-XXXX and left her a messageWe sent Ms*** an email with these details and advised her to contact us if she still needed assistanceWe have not heard back from herIn light of this, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
*** M
Walmart.com
Initial Business Response /* (1000, 10, 2015/01/11) */
RE: Xu ***/Revdex.com Case
Walmart.com received a Revdex.com complaint from MrXu *** regarding order XXXXXXXXXXXXXWe thank you for the opportunity to address Mr***'s concerns and appreciate the time he has taken to provide us with his
feedback and comments
After we received Mr***'s complaint, we reviewed his Walmart.com account and order historyWe have confirmed that Mr***'s order was delivered on December 1, to his shipping address and signed forDue to this information, Mr*** would need to file a dispute with his credit card providerHowever, as a one-time courtesy, we have arranged to assist Mr*** with a refund or replacement if he files a police report with his local police department and sends us a full copyOn January 10, 2015, we notified Mr*** about these detailsWe will assist Mr*** with a refund or replacement after receiving a police report for his order and validating it with his police departmentAs such, Walmart.com considers this matter closed
Again, we thank Ms*** for her feedback and commentsIf either of you have any further questions or comments, please feel free to contact usA specialist can be reached Monday - Friday at XXX-XXX-XXXX between the hours of 8am - 5pm, Pacific Time
Sincerely,
***
Walmart.com