Tresl Reviews (%countItem)
Tresl Rating
Address: 1706 E New Hope Dr Ste A, Cedar Park, Texas, United States, 78641-5108
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I was preapproved for my auto refi load. I filled out the paperwork they sent me. Paid to have it notarized. Sent it back to them. I emailed back a few times within a month and got no answers! Then someone FINALLY replied and said he'd help me, because the other guy (***), is no longer there. Then I sent a couple more emails, and as you can guess, AGAIN, no replies! *** or ***) Then I get a call from a smug guy stating that rate isn't valid anymore, unless I wanted to pay more per month with a shorter term loan. (As he's chuckling about it.) Then asks how I want to proceed. I said I want my title back and I'm NOT doing business with you. It's been 3 weeks, and I STILL don't have my title back!! It takes a LOT for me to give a negative review, but these guys are HORRIBLE and hope nobody else ever has the issues I'm having. Oh, and I also have THREE hard hits on my credit report from them, yet couldn't get them to proceed with the loan.
Mr.,
First of all, I would like to apologize for any confusion or issues with regard to your loan approval. IFS will be sending your title via FedEx two day mail and it will go out this afternoon.
After reviewing your previous file, it looks like the original documents were sent to you on 11-08-2018 via FedEx Mail. IFS did not receive those original documents from you until 11-28-2018, which caused the original deal to expire as approvals are only good for 30 days. We apologize that the approval expired. However, in the current rising interest rate environment it is important to get the documents back quickly. Please let us know if you don't receive your title back via FedEx. Thank you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me. But I would like to point out that it was SENT to me on the 8th. By the time I received it and sent it, was within 14 days. Then as you can see, the days sent were still within 30 days, yet they expired? That makes no sense.
Regards
Great work from Alexandra.
Thank you Chris for your comments about Alexandra. We look forward to assisting you with any refinance needs that you may have in the future.
Great work from Alexandra.
Thank you Chris for your comments about Alexandra. We look forward to assisting you with any refinance needs that you may have in the future.
Great work from Alexandra.
Thank you Chris for your comments about Alexandra. We look forward to assisting you with any refinance needs that you may have in the future.
Great work from Alexandra.
Thank you Chris for your comments about Alexandra. We look forward to assisting you with any refinance needs that you may have in the future.
I am very pleased with how Gina was very prompt. The overall purchase process went well without any hiccups. I would be more than happy to be assisted by Gina again in the future.
Vincent,
We hope you are happy with your recent purchase. IFS is proud to be able to assist you with great customer service. Have a wonderful new year!
I am very pleased with how Gina was very prompt. The overall purchase process went well without any hiccups. I would be more than happy to be assisted by Gina again in the future.
Vincent,
We hope you are happy with your recent purchase. IFS is proud to be able to assist you with great customer service. Have a wonderful new year!
I am very pleased with how Gina was very prompt. The overall purchase process went well without any hiccups. I would be more than happy to be assisted by Gina again in the future.
Vincent,
We hope you are happy with your recent purchase. IFS is proud to be able to assist you with great customer service. Have a wonderful new year!
I am very pleased with how Gina was very prompt. The overall purchase process went well without any hiccups. I would be more than happy to be assisted by Gina again in the future.
Vincent,
We hope you are happy with your recent purchase. IFS is proud to be able to assist you with great customer service. Have a wonderful new year!
Ask for Emily. She goes above and beyond to make sure you complety understand and are in the know throughout the whole process.
I am very satisfied with the experience I had refinancing my truck to a lower interest rate and lower payment.
Thank you Andy for such positive comments. We hope you enjoy the savings.
Ask for Emily. She goes above and beyond to make sure you complety understand and are in the know throughout the whole process.
I am very satisfied with the experience I had refinancing my truck to a lower interest rate and lower payment.
Thank you Andy for such positive comments. We hope you enjoy the savings.
Ask for Emily. She goes above and beyond to make sure you complety understand and are in the know throughout the whole process.
I am very satisfied with the experience I had refinancing my truck to a lower interest rate and lower payment.
Thank you Andy for such positive comments. We hope you enjoy the savings.
Ask for Emily. She goes above and beyond to make sure you complety understand and are in the know throughout the whole process.
I am very satisfied with the experience I had refinancing my truck to a lower interest rate and lower payment.
Thank you Andy for such positive comments. We hope you enjoy the savings.
Quickly responds and very helpful.
Thank you Jonathan for your positive feed back. We hope you think of IFS for your future automobile finance needs.
Quickly responds and very helpful.
Thank you Jonathan for your positive feed back. We hope you think of IFS for your future automobile finance needs.
Quickly responds and very helpful.
Thank you Jonathan for your positive feed back. We hope you think of IFS for your future automobile finance needs.
Quickly responds and very helpful.
Thank you Jonathan for your positive feed back. We hope you think of IFS for your future automobile finance needs.
Excellent process and professionalism. Process was seamless and any and all questions were answered in a timely manner. Highly recommend!
Thank you Doug for your positive comments. We are glad to be able to assist you with your refinance. Have a great holiday season.
Excellent process and professionalism. Process was seamless and any and all questions were answered in a timely manner. Highly recommend!
Thank you Doug for your positive comments. We are glad to be able to assist you with your refinance. Have a great holiday season.
Excellent process and professionalism. Process was seamless and any and all questions were answered in a timely manner. Highly recommend!
Thank you Doug for your positive comments. We are glad to be able to assist you with your refinance. Have a great holiday season.