Steve's Lawn Service

Hello - please provide an accurate IKEA order number and the store where you made your purchase We do not have an order from the number or name your provided

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you for your time this issue was resolved and I have received my refund Regards, [redacted]

Hello - I have contacted the store in Tempe and I'm waiting to hear back regarding the stock issue The customer may hear from the store in the next few days

Hello,Please accept our apologies for any inconvenience Your order is cancelled and added to a priority refund list This will be credited by end of business 03/30/2018.Thank you in advance,Richard S

Hello, Your replacement order has shipped out on 07/16/ Once the order is received by our Delivery Provider an email will be sent to you that states "Your Order is Ready to be Delivered" We can schedule the delivery at that timeThank you in advance, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:I am awaiting contact and resolution prior to accepting any responseThe response simply forwards the problem back to the location that failed to resolve the issue in the first placeAlso, the response says I will be contacted, which I have not Regards, [redacted] ***

Hello,I apologize for the delay I have documented this into case number [redacted] for the store to address this for you.Thank you in advance, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Hello,An internal error prevented your case from moving forward Please accept my apologies for this I will refund your shipping and the merchandise that did not arrive Your case number is [redacted] .Thank you in advance,Richard S

Hello,The customer was refunded $off of his assembly fees, and the delivery fees were refunded in full We are also showing the order as completed No additional accommodations are to be given at this time.Thank you in advance, [redacted] **

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: I have already rejected this solution once before I continue to reject it because I was sold a defective product and a reputable company should stand behind the products they sell Not only is the product defective, it has caused deaths It doesn't matter where in the world one happens to have imported this merchandise, the fact of the matter is it remains life-threatening Regards, [redacted] ***

Hello- missing parts were sent out from our New Haven location on 9/ The parts were sent via ***

We are sorry for any inconvenience this has caused I would be happy to send you an IKEA gift card for $ Please let me know if this is acceptable to you Please reply to [redacted] thank you!

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

I am working with our Paramus location to resolve this Apologies for the delay

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] It is not clear to me from the message if anyone took action as a result of my Revdex.com complaint but the Paramus store finally issued a store credit for the goods that were never delivered I would have preferred a refund but I am considering this complaint closed at this time Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because during the assembly date, I found out my furniture had some damagesI would like the company to pay for this damage with along with delivery and assembly fees that I paidThe total amount I am seeking is $ Regards, [redacted] ***

I had filed complaint # [redacted] but in error said their response was acceptableThey didn't fix anything, they wanted to know what partWe still have not received the back rail of the bunk bed we paid forIt's been over a month and HOURS on the phone trying to resolve this issueI will not be satisfied until I either get a FULL refund or the rail we paid forThe complaint came from requesting numerous times to have a back rail on a bunk bed sentThe first call was 2/24/We have made calls since, emails, facebook messagesThey keep saying they will send the partI'm tired of wasting my time.Deliver the part immediatelyThey keep saying 7-daysIt's been over month

Hello,We have had a recent process change to the way the checks are issued We are currently investigating the best way to resolve this issue The case was closed out as your case states that the return was processed to Store Credit We are currently working through the process to convert the issued store credit back into a check We can communicate, and work faster through our Corporate Inbox Please contact [redacted] for faster communication.Thank you in advance, [redacted]