Steve's Lawn Service

Hello,Please accept our apologies for the inconvenience this has caused. Assembly services are not offered to your area as we subcontract to a 3rd party. I am certainly willing to increase your gift card amount if you would like, but that is the only accommodation that can be
offered. Please also note that as advised via ***, your delivery date is strictly a preliminary/estimated date.Thank you in advance,*** ***

October 13, 2017Dear *** ***, We received your letter dated October 10, regarding a complaint from *** *** ***, *** *** *** Phila, PA. *** *** said there was grass on her property which was sticking to her patio due to water. I went back and tried
to clean up as best as I could. I spoke to her husband, at that time, and tried to explain to him about the water causing everything to be wet and hard to clean up. Since I did respond to this complaint, I was surprised to receive a letter from the Revdex.com. Very truly yours,

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as
Answered]
Complaint: ***
I am rejecting this response because during the assembly date, I found out my furniture had some damagesI would like the company to pay for this damage with along with delivery and assembly fees that I paidThe total amount I am seeking is $
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Please contact us directly so that we may further assist you: IKEA Customer Support Center ###-###-####

Please accept our apologies for the poor service you have received. Did you receive undamaged parts? Also, please provide your address so I can send an IKEA gift card as a goodwill gesture. thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: I have already rejected this solution once before I continue to reject it because I was sold a defective product and a reputable company should stand behind the products they sell Not only is the product defective, it has caused deaths It doesn't matter where in the world one happens to have imported this merchandise, the fact of the matter is it remains life-threatening
Regards,
*** ***

Hello Revdex.com, Our records show that a refund to the customer has been processed on 4/4/in the amount of $221.61 Thank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Hello,Unfortunately I am unable to locate your order with the information provided. Can you please reply with your order details?Thank you in advance,Richard S

Just to clarify, the customer is stating they are not in possession of the dressers purchased yrs ago? In order to obtain a refund, the recalled product must be returned to IKEA If the customer is still in possession, we are more than happy to issue a pickup

Hello,Thank you for bringing this to our attention. I was informed that delivery did occur yesterday after you had to call back in. Please accept out apologies for the inconvenience this caused you. Our Social Media Team has offered you a $gift card that you accepted. If
you would like, I will increase that to a $gift card. Thank you in advance,*** ***

Hello,Thank you for your patience Refund will be completed first thing in the morning 08/19/ An auto-generated email will be sent alerting you of the credit The email does not show taxes, but taxes will be refunded It may take a few business days before the refund
reflects on your end based upon your financial institution.Thank you in advance,Richard S***

Hello,Your refund was added to a priority list to be completed by end of business 04/04/2018. Thank you in advance,Richard S