Select Home Warranty

The customers contract has already been cancelled in accordance with Section of their warrantyAs soon as their refund check is issued it will be mailed out

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I am still calling back and forward and it's still pendingThe never resolve the issueAll their representative keep telling they need to hoursThe issue is from Nov 15th and today is Nov 27thVery disappoint with Selective Home Warranty
*** ***

We have reached out to the customer numerous timeswe have not heard backthe customer may call Mr *** at ###-###-#### Mon-thru Fri 9-est for help wit this issue

The customer is not eligible for a full refund as full refunds are issued within the first days of purchasing the contractWe will proceed with cancelling the customers contracts in accordance with section of their warranty

This customer was offered $towards the replacement of their A/CCustomer refused the $and insisted on cancelling their policyTheir policy is now cancelled and a refund is pending issuanceSince this policy is now cancelled there is nothing more we can doA refund check is scheduled to
be issued in the next few days and it will be mailed out to them right way

The customer has been issued a full refundThe refund was issued to their original form of paymentThey should be able to view the refund on their credit card statement within the next couple of business days

Complaint: ***
I am rejecting this response because: I had a complaint about AC unit not the microwave which is discussed in reply
Regards,
*** ***

The other check was sent to the wrong addressWe have canceled that check and send another for the full refund

Revdex.com:
I have reviewed the response made by the business
in reference to complaint ID ***, and find that this resolution is satisfactory to me
The business has agreed to refund me the amount of $which I expect to receive by mail within days of today's date (3/21/17)
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.
If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** * *** ***

Claim #***- The customers reimbursement check has been mailed out check #*** for the $The customer will be receiving this check in a few daysWith respects to claim #***The customers reimbursement check for $is going out this weekThey should be receiving this check by the
end of the week

We have tried to reach out to the customer a few times with no responseThe customer may call Mr*** ** *** *** Mon-Fri 9-for help with this issue

Select Home Warranty has mailed a refund check to the customer as of 10/23/per the Terms Of Agreement

Full refunds are issued within the first days of purchasing the contractSince the customer requested to cancel over a month later they were no longer eligible for a full refundThe customers contract has already been cancelled in accordance with Section and a refund check has already been issued and mailed out to the customer check #***Customer is already in possession of the refund checkNo additional funds are due

Well, it is now June 17th, and I have not received my check from this company so I thought I would email and see if there anything else the Revdex.com can do to help me out with this

The technician clearly stated to Select Home Warranty they were not sure on which floor the unit was running, he did submit via phone call and we did review the call twice to make sure of what was stated

Complaint: ***
I am rejecting this response because: As 3/4/11:AM there has been no credit to my account
Regards,
*** ***

The customer filed their A/C claim on 10/20/On the same day the customer provided an invoice showing that they hired their own technician and completed the workMaintenance records were requested from the customer and the documents that were supplied to us was not maintenance related work, this
was actual work performed on the unit which is not indicative of maintenance related workTherefore the customer has been approved for the maximum allowance of $No additional funds due at this time

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution is satisfactory to meAfter sending proof of all my payments to them, they emailed me to acknowledge that I had paid in full. In addition, no attempt was made my them to debit my credit card for another payment. It appears this is now resolved and I thank you for your support.Regards, *** ***

The customer was refunded according to the policy terms. However we will honor the customer request and send them an additional $towards the refundPlease allow 14-days to arrive