Rpusa

I am so thankful to have RepairpartsUSA as a supplier. They are professional, timely, and very understanding regarding problems and mistakes from customers.

can say nothing but good prompt service

Great service, trustworthy and fast shipping. Product was much cheaper than Amazon and Wal-Mart for same product.

Great place to shop and I received my item sooner than expected.

Ordered and received item sooner that told.

I uses RepairPartsUSA.com and it was a great experience!

ORDERED A IPHONE 4S BATTERY IT IS NEW AND $8.99 PD $80 IN NYC A FEW YEARS AGO. THE TOOL KIT FOR 4S WAS PLASTIC AND METAL AND SEEMED THE BUILD FOR THE JON, ONLY $1.99 WOW

I ordered a replacement S-pen for my Samsung Note 5 after researching online. I had tried to find one at different stores around town, but the did not have them. After reading the reviews on their site (both good and bad), I took a chance and ordered my gold S-pen replacement. After a few days, I emailed them to find out if it had been sent. They immediately responded to my inquiry that I should have received an email with the USPS tracking number. Lo and behold...I had missed it in my email. Once I clicked on the tracking number it sent me to the USPS tracking page and I found my order had been processed and was on it's way!!!!! A couple of days later, I received my S-pen, inserted and IT WORKS! It looks EXACTLY like the original. I am very happy with the process, their response, and the item I received. I have been using it for a while now and I'm having no problems. I will certainly recommend RepairPartsUSA.com to my friends and hope their experience matches mine! Great Job!

Was sent a faulty product and asked for an exchange. Company did not honor their free return shipping policy and ignored emails. Want a refund.
I ordered a phone screen through this company that was faulty. I inquired asking for an exchange to take place, however they responded saying that they would not pay for return shipping. I proceeded to send them a screenshot of the 100% satisfaction guarantee policy on the website that says they cover return shipping, to which they stopped responding to my emails. It has been two weeks now with no response. I would like a full refund and return on my product. Their policy is they won't give full refunds (only "store credit"), however I would like the money returned on my credit card due to the malicious nature of this company.

They have since changed their website so that the satisfaction guarantee does not say "free returns," however I still have the screenshot of the website from when it did say that and the email that contains the screenshot as well.

My info is:

Order #XXXXX
Product: iPhone 5S/SE Grade A LCD and Glass Screen Digitizer Assembly - White CODE: i5S-GA-White
Cost: Subtotal: $11.99
Shipping cost: $7.99
Total cost: $19.98
Payment: Credit Card
Representative contacted: "***"

Sent me a bad screen for my iPhone repair. Contacted the rep and they told that I had to pay to return the defective item, even though their policy says that they "pay for return shipping." Additionally, they will not actually give you a refund for a faulty product, only "in-store credit." I don't really have any desire to buy any of their products after this experience.

I would not do anything business with them. I ordered an iphone 7 screen they shipped and iPhone 7 plus screen. I spoke with them, they told me how to go about sending it back to replace it with the right screen, I did exactly what they told me to do but its been over a month and I have yet to receive the correct screen and now they don't take my calls are answer any of my emails!

My experience was great. The iPad screen I ordered was top notch it came with the puzzling adhesive allready on the screen. It came with the home button in place and ready to go. Very fast shipping and professionally packaged. I will defiantly be a returning customer.

Paid for 4 new screens to replace cracked ones. 1 of the 4 screens actually work as expected. Repair Parts USA won't ship new screens or issue a refund
Purchase Date: 1/5/18
Order #XXXXX
Payment Amount: $162.94

I ordered 4 iPhone screens to replace my iPhone screen (6 Plus), my wife's iPhone screen (6s Plus), my two son's iPhone screens (6s & 5s). I received the 4 screens and didn't have a chance to get them replaced for a couple of weeks. First I replaced the 5s screen. It worked mostly fine for a few days then just kept worse and worse. The screen digitizer wouldn't accept touches and if it did it was sporadic and mostly phantom touches. Same for my wife's new screen, same conditions and reactions as my sons new screen. My new screen worked fine, but waiting for the day it behaves like theirs do. I haven't replaced my other son's screen yet, as I'm reluctant to because of the other screens that are extremely faulty.

After reaching out to Repair Parts USA. They are unwilling to send me replacement screens unless I take off the screens, ship them back at my own cost, wait 2 weeks before they send me new replacement screens for the replacement screens. All the while I have my wife and son's phones out of commission completely for about 3 weeks.

On top of that, they don't issue monetary refunds, just refunds as store credit. Why would I want to buy something from them again if they're this unwilling to fix their mistake. I guess this is a loss of $163.

BEWARE OF THIS COMPANY!!!!!!!!!!! NOT GOING TO WASTE MY BREATHE ON THEM AS I ALREADY WASTED TOO MUCH TIME TRYING TO LOCATE A PACKAGE THAT WAS NEVER SHIPPED OUT ACCORDING TO USPS. TRACKING NUMBER XXXXXXXXXXXXXXXXXXXXXX. YOU CAN LOOK THIS UP YOURSELF AND SEE THAT ACCEPTANCE OF THE PACKAGE IS PENDING.

Came quickly, good price, battery worked great. (Galaxy S5 Battery replacement)

Thank you for an awesome product and tools for my repair !!
this product arrived in a timely manner and was as described.Thanks again for good service and products.

You guys were great! Everything about the process was exemplary.

I HAVE NOTHING BUT NICE THINGS TO SAY FOR THIS COMPANY.THEY WENT BEYOND WHAT I WAS EXPECTING.KEEP UP THE GREAT WORK

With all the trouble I've been having lately with internet orders, it is SO refreshing to go online, place an order with RepairPartsUSA and have exactly what I ordered delivered to me in a timely fashion! THANK YOU for this great experience.

I ordered my product on 12/30/2017. It has been more than enough time to be delivered. Tracking isn't updating. Tracking number is XXXXXXXXXXXXXXXXXXX
I ordered my product on 12/30/2017. It has been more than enough time to be delivered. Tracking isn't updating. Tracking number is XXXXXXXXXXXXXXXXXXXXXX
If I don't hear from someone or it doesn't show up today I will report this transaction as fraudulent to my credit card company and will seek legal action.

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