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Riviera Bronze Inc.

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Reviews Riviera Bronze Inc.

Riviera Bronze Inc. Reviews (1361)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
they blamed the matter on lack of oversight from the states dept. of education, claiming not to have any authority to implement there own oversight. when asked what state I need to contacted they where either unable or unwilling to help me locate the appropriate state dept. of ed. to me this is just passing the blame for there own failure to over see what schools receive the loans and the actual ability of the person getting the loan to complete the program it for. they are there only concern seems to be making money off of people suckered in by these sham's of colleges! 
Regards,

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protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 20, 2015.  Please allow sufficient time for postal
delivery.

A
representative from the Office of Customer Advocate contacted the customer by
telephone on...

March 21, 2016 and we are working with
the customer directly to resolve the issue.

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your message.  In the interest of...

protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 4, 2015.  Please allow sufficient time for
postal delivery.

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your message.  In the interest of...

protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 1, 2015.  Please allow sufficient time for postal
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted]
Regards,
[redacted]
 
No postal response has been received.

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your message.  In the interest of...

protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 16, 2015.  Please allow sufficient time for postal
delivery.

A representative from the Office of Customer Advocate contacted the customer by telephone on January 26, 2015 and resolved the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 25, 2015.  Please allow sufficient time for postal
delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Just received an account statement form Navient. Monthly interest starting 7/21/15 ranges from $37.18 a month to $120.39 month.  Loanexplain amount, principal is reducing, so interest should reduce at the same rate. Amount applied to principal ranges from $62.55 - $145.76. Unable  to explain billing practices, get a different answer/ amount from representatives each time I call. Still seems shady to me. I have no late fees but when the loan was acquired by Navient, the interest was a high of $120.39. That seems unreasonable for a month. 
I question the validity of charges and the process of variable interest / variable principal payment is odd, I have not seen this before on a student loan payment. This has not been resolved to my satisfaction. 
 
Kind regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I received a letter stating they were attempting to correct my accounts as originally intended - I would like to revisit this in a week to see if it has been corrected as promised. 
Regards,

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your message.  In the interest of...

protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 25, 2016.  Please allow sufficient time for
postal delivery.

Thank you for your message.  In the interest of protecting the...

privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 24, 2015.  Please allow sufficient time for postal delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Navient continues to call me and harass people I have't spoke to in years. They are invading every single right from the borrowers , they are rude and disrespectful . No one in that company gives a damn about if you are struggling to pay bills all they care about is if it will be paid, I could be a big time drug dealer and they wouldn't care as long as I am paying. This school [redacted] college is at fault for manipulating the students to take out more loans than needed for their own purposes why should we have to pay? The school is not creditable, I have been trying to go back to school as a transfer and can't even get any credits transferred because they are not creditable, there has to be something that can be done to help myself and others in this situation its not fair. Jeff from Navient only calls and leaves messages but NEVER ANSWERS HIS PHONE , this is a lie from these people saying they are there to help they are there to rob you and belittle you. This compliant needs further investigation. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
I have received the letter from Navient dated 11/9/15. In this letter they state the following "You were enrolled in the Reduced Interest Rate Program with a payment of $300.00 per month; however, since your last payment was made on August 21st, 2015, you have been removed from the program. There is also a pending settlement agreement on the account for $12,886.00, which is good until May 31, 2017". This is the first time I have heard about a Reduced Interest Rate Program or a Settlement for $12,886. I have sent a letter to Navient requesting the terms of this settlement agreement.
 
Regards,

A representative from the Office of Customer
Advocate contacted the customer by telephone on April 13, 2015 and resolved the
issue with the customer.

mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on October 26, 2016 and resolved the
issue with the customer.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 20, 2014.  Please allow sufficient time for postal delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 27, 2015.  Please allow sufficient time for postal delivery.

mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on June 30, 2016 and resolved the
issue with the customer.

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