Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 21, 2015. Please allow sufficient time for postal delivery. We are working with the customer directly to resolve the issue.
interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 14, 2015. Please allow sufficient time for postal delivery.
Georgia; font-size: 10pt; line-height: 150%;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
My complaint against Navient has been closed, without ever getting any type of response from the company.
On November 24th, they claimed to have mailed a response to me. I waited 5 days and never received it, so I rejected it to keep the complaint from being closed. It is now December 4th and I still have received nothing, either by mail or through correspondence on the Revdex.com website, and my complaint has been closed anyway. Customer service remains equally bad, and the Office of the Customer Advocate has not returned my calls.
I still consider this case to be unresolved and I am requesting that the complaint be reopened.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 19, 2015. Please allow sufficient time for
postal delivery.
150%; font-family: Georgia; font-size: 10pt;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have yet to receive the documents I requested from this company. Furthermore, I NEVER signed any agreement with Navient. My agreement was with Sallie Mae. However, I know that Navient is now acting as Sallie Mae, since Sallie Mae has major lawsuits pending against them due to unlawful schemes they were subjecting present and former students to.I am requesting that I am alleviated of all responsibility for these student loans. I also request that all harassing phone calls come to an end. Since my agreement was with Sallie Mae and the company Sallie Mae no longer exists, legally, I am not responsible for making payments to Navient. Therefore, Navient should not be posting negative feedback to my credit; harassing me with phone calls and attempting to collect a debt that I NEVER agreed to pay to them and is not owed. I am also requesting that all negative feedback be removed from my credit and to be alleviated of responsibility.
Regards,
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 18, 2015. Please allow sufficient time for postal
delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 11, 2015. Please allow sufficient time for
postal delivery.
Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 6, 2016. Please allow sufficient time for postal delivery. We will work with this customer directly to resolve the issue.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 1, 2015. Please allow sufficient time for postal
delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.the comapny has failed to admit to thier error in the transfer of bussions names and handleing of acctouns. they have no recrd of me setting up an automatic transfer. They also said that I was notified of the business change and I was not. they said they have been trying to reach me by phone, they have not.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on October 28, 2014.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 24, 2014. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have received nothing in the mail but a form to fill out, which I can do on line. They still call 3-6 times a day.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 10, 2014. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The company never contacted me so their response is a lie. After a delayed period I finally received a refund, but it is unacceptable that it took over a month.
Regards,
Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 21, 2015. Please allow sufficient time for postal delivery. We are working with the customer directly to resolve the issue.
Thank you for
your message. In the...
interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 14, 2015. Please allow sufficient time for postal delivery.
A
representative from the Office of Customer Advocate contacted the customer by
telephone on...
September 16, 2015, and we are working with the customer directly to
resolve the issue.
A
representative from the Office of Customer Advocate contacted the customer by
telephone on...
August 1, 2016 and we are working with
the customer directly to resolve the issue.
Georgia; font-size: 10pt; line-height: 150%;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
My complaint against Navient has been closed, without ever getting any type of response from the company.
On November 24th, they claimed to have mailed a response to me. I waited 5 days and never received it, so I rejected it to keep the complaint from being closed. It is now December 4th and I still have received nothing, either by mail or through correspondence on the Revdex.com website, and my complaint has been closed anyway. Customer service remains equally bad, and the Office of the Customer Advocate has not returned my calls.
I still consider this case to be unresolved and I am requesting that the complaint be reopened.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 19, 2015. Please allow sufficient time for
postal delivery.
A representative from the Office of Customer Advocate contacted the customer by telephone on January 8, 2015 and resolved the issue with the customer.
150%; font-family: Georgia; font-size: 10pt;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have yet to receive the documents I requested from this company. Furthermore, I NEVER signed any agreement with Navient. My agreement was with Sallie Mae. However, I know that Navient is now acting as Sallie Mae, since Sallie Mae has major lawsuits pending against them due to unlawful schemes they were subjecting present and former students to.I am requesting that I am alleviated of all responsibility for these student loans. I also request that all harassing phone calls come to an end. Since my agreement was with Sallie Mae and the company Sallie Mae no longer exists, legally, I am not responsible for making payments to Navient. Therefore, Navient should not be posting negative feedback to my credit; harassing me with phone calls and attempting to collect a debt that I NEVER agreed to pay to them and is not owed. I am also requesting that all negative feedback be removed from my credit and to be alleviated of responsibility.
Regards,
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 18, 2015. Please allow sufficient time for postal
delivery.
A representative from the Office...
of Customer
Advocate contacted the customer by telephone on November 10, 2015 and resolved
the issue with the customer.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 11, 2015. Please allow sufficient time for
postal delivery.
Thank you for your message. In the interest of protecting the...
privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 6, 2016. Please allow sufficient time for postal delivery. We will work with this customer directly to resolve the issue.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 1, 2015. Please allow sufficient time for postal
delivery.
A
representative from the Office of Customer Advocate contacted the customer by
telephone on...
September 22, 2015, and we are working with the customer directly to
resolve the issue.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.the comapny has failed to admit to thier error in the transfer of bussions names and handleing of acctouns. they have no recrd of me setting up an automatic transfer. They also said that I was notified of the business change and I was not. they said they have been trying to reach me by phone, they have not.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via email on October 28, 2014.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 24, 2014. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have received nothing in the mail but a form to fill out, which I can do on line. They still call 3-6 times a day.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 10, 2014. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The company never contacted me so their response is a lie. After a delayed period I finally received a refund, but it is unacceptable that it took over a month.
Regards,