font-family: Georgia; font-size: 10pt;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
They need to contact me directly, not by mail. UNACCEPTABLE!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They have corrected credit report according to agent to reflect no negatives, no late payments. I am truly happy and satisfied with that reporting. Thank you for all your assistance.
Regards,
Tell us why here...
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 8, 2015. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 23, 2015. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I attempted to reject the business's response to my complaint multiple times today, but the website is not working. It gives me a runtime error message.
I am rejecting the business's response because I have not yet received a check from them. This matter is not resolved until I receive a check.
Navient did contact me and had agreed to reimburse me in full, but has had ample time to send a check and has not done so. I also left them a message today reminding them that I still need a check.
Please reply and let me know if this email can suffice, given that the website was not working today.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office...
of the Customer Advocate responded directly to the customer via US Postal Service on January 28, 2015. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 23, 2014. Please allow sufficient time for postal delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 2, 2016. Please allow sufficient time for
postal delivery.
A representative from the Office of Customer Advocate contacted the customer by telephone on December 22, 2014 and resolved the issue with the customer.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 17, 2015. Please allow sufficient time for
postal delivery.
mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 10, 2016 and resolved the
issue with the customer.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 12, 2016. Please allow sufficient time for
postal delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 31, 2015. Please allow sufficient time for
postal delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 30, 2015. Please allow sufficient time for
postal delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 22, 2016. Please allow sufficient time for postal
delivery.
A
representative from the Office of Customer Advocate contacted the customer by
telephone on June 2,...
2015, and we are working with the customer directly to
resolve the issue.
font-family: Georgia; font-size: 10pt;">Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
They need to contact me directly, not by mail. UNACCEPTABLE!
A representative from the Office...
of Customer
Advocate contacted the customer by telephone on August 18, 2015 and resolved
the issue with the customer.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. They have corrected credit report according to agent to reflect no negatives, no late payments. I am truly happy and satisfied with that reporting. Thank you for all your assistance.
Regards,
Tell us why here...
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 8, 2015. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 23, 2015. Please allow sufficient time for postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I attempted to reject the business's response to my complaint multiple times today, but the website is not working. It gives me a runtime error message.
I am rejecting the business's response because I have not yet received a check from them. This matter is not resolved until I receive a check.
Navient did contact me and had agreed to reimburse me in full, but has had ample time to send a check and has not done so. I also left them a message today reminding them that I still need a check.
Please reply and let me know if this email can suffice, given that the website was not working today.
Thank you for your continued help with my issue,
--
[redacted]
A
representative from the Office of Customer Advocate contacted the customer by
telephone on...
April 6, 2016 and we are working with
the customer directly to resolve the issue.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office...
of the Customer Advocate responded directly to the customer via US Postal Service on January 28, 2015. Please allow sufficient time for postal delivery.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 23, 2014. Please allow sufficient time for postal delivery.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 2, 2016. Please allow sufficient time for
postal delivery.
A representative...
from the Office of Customer
Advocate contacted the customer by telephone on March 12, 2015 and resolved the
issue with the customer.
A representative from the Office of Customer Advocate contacted the customer by telephone on December 22, 2014 and resolved the issue with the customer.
A
representative from the Office of Customer Advocate contacted the customer by
telephone on...
June 15, 2016 and we are working with
the customer directly to resolve the issue.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 17, 2015. Please allow sufficient time for
postal delivery.
mso-hansi-theme-font: minor-latin;">A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 10, 2016 and resolved the
issue with the customer.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 12, 2016. Please allow sufficient time for
postal delivery.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 31, 2015. Please allow sufficient time for
postal delivery.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 30, 2015. Please allow sufficient time for
postal delivery.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 22, 2016. Please allow sufficient time for postal
delivery.