protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 29, 2016. We will continue to work with the customer directly to resolve the issue.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 16, 2016. Please allow sufficient time for
postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I received a form letter from [redacted] at Navient. Despite diligently paying my loan as agreed, Navient re-stated their position that I do not meet an arbitrary, general criteria which has absolutely nothing to do with my ability to re-pay my loan as agreed. Clearly I am not a risk to Navient yet they refuse to grant my co-signer release request. Diligently paying my loan apparently has little benefit to me so if Navient will not release my co-signer, I am requesting they offer me a new payment plan with lower payments, whatever that plan may be.
Regards,
[redacted]
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 13, 2015. Please allow sufficient time for
postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I sincerely hope that I do not come across any additional issues in the future.
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have not received any correspondence via US mail.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 28, 2015. Please allow sufficient time for postal
delivery.
A representative from the Office of Customer Advocate contacted the customer by telephone on December 2, 2014, and we are working with the customer directly to resolve the issue.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 4, 2014. Please allow sufficient time for postal delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 24, 2015. Please allow sufficient time for postal
delivery.
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 13, 2015. We are working with the customer directly to resolve the issue.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not gotten anything in the mail from Sallie Mae aka Naviant and I have called them 3 separate times and the automated line has hung up on me each time.
A representative from the Office of Customer Advocate contacted the customer by telephone on December 8 , 2014, and we are working with the customer directly to resolve the issue.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me for the time being. If I have further complaints from the business again, I will contact you promptly.
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Problem:
Pursuitant to FDIC executive order against Sallie Mae and Navient, FDIC-13-0366b and FDIC-13-0367k Navient has been hereby ordered to repay me over $20,000 based on their unfair business practices. During the time frame of my repayment of the initial loan, Navient refused to either cooperate or disclose contract terms and conditions specified in the federal law suit won against them. Therefore, I am requesting over $20,000 payment of unfair and fraudelent charges paid to Navient. Per the FDIC consent order and Repayment and restitution plan Navient has been hereby ordered to repay me the above amount specified under law.
Translate
Desired Resolution / Outcome
Desired Resolution:
Refund
select
Desired Outcome:
Per my account [redacted] and loan # [redacted] Navient was paid under protest by me over $38,000. Not only did they violate the Statue of Limitations Laws, but they also refused to cooperate regarding any consumer laws and statues and tried to rather dictate the law themselves. Per the above FDIC lawsuit, I am entitled to my refund and accounts credit refund per FDIC-13-0366b for their unfair business practice and fraud. Therefore, I request my refund amount of $20,000.00. Again, payments were made by me in protest only until legal resolution could be established. This was indeed established by the Federal lawsuit, and Navient refused to comply even after Federal law required it.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 29, 2016. We will continue to work with the customer directly to resolve the issue.
A representative from the Office...
of Customer
Advocate contacted the customer by telephone on June 29, 2015 and resolved the
issue with the customer.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 16, 2016. Please allow sufficient time for
postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I received a form letter from [redacted] at Navient. Despite diligently paying my loan as agreed, Navient re-stated their position that I do not meet an arbitrary, general criteria which has absolutely nothing to do with my ability to re-pay my loan as agreed. Clearly I am not a risk to Navient yet they refuse to grant my co-signer release request. Diligently paying my loan apparently has little benefit to me so if Navient will not release my co-signer, I am requesting they offer me a new payment plan with lower payments, whatever that plan may be.
Regards,
[redacted]
A
representative from the Office of Customer Advocate contacted the customer by
telephone...
on November 6, 2015 and we are working with
the customer directly to resolve the issue.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 13, 2015. Please allow sufficient time for
postal delivery.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I sincerely hope that I do not come across any additional issues in the future.
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I have not received any correspondence via US mail.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 28, 2015. Please allow sufficient time for postal
delivery.
A representative from the Office of Customer Advocate contacted the customer by telephone on December 2, 2014, and we are working with the customer directly to resolve the issue.
Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 4, 2014. Please allow sufficient time for postal delivery.
A
representative from the Office of Customer Advocate contacted the customer by
telephone on...
March 3, 2016 and we are working with
the customer directly to resolve the issue.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 24, 2015. Please allow sufficient time for postal
delivery.
Thank you for
your message. In the interest of...
protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 13, 2015. We are working with the customer directly to resolve the issue.
A representative from the Office...
of Customer
Advocate contacted the customer by telephone on October 1, 2015 and resolved
the issue with the customer.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I have not gotten anything in the mail from Sallie Mae aka Naviant and I have called them 3 separate times and the automated line has hung up on me each time.
A representative from the Office of Customer Advocate contacted the customer by telephone on December 8 , 2014, and we are working with the customer directly to resolve the issue.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me for the time being. If I have further complaints from the business again, I will contact you promptly.
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Problem:
Pursuitant to FDIC executive order against Sallie Mae and Navient, FDIC-13-0366b and FDIC-13-0367k Navient has been hereby ordered to repay me over $20,000 based on their unfair business practices. During the time frame of my repayment of the initial loan, Navient refused to either cooperate or disclose contract terms and conditions specified in the federal law suit won against them. Therefore, I am requesting over $20,000 payment of unfair and fraudelent charges paid to Navient. Per the FDIC consent order and Repayment and restitution plan Navient has been hereby ordered to repay me the above amount specified under law.
Translate
Desired Resolution / Outcome
Desired Resolution:
Refund
select
Desired Outcome:
Per my account [redacted] and loan # [redacted] Navient was paid under protest by me over $38,000. Not only did they violate the Statue of Limitations Laws, but they also refused to cooperate regarding any consumer laws and statues and tried to rather dictate the law themselves. Per the above FDIC lawsuit, I am entitled to my refund and accounts credit refund per FDIC-13-0366b for their unfair business practice and fraud. Therefore, I request my refund amount of $20,000.00. Again, payments were made by me in protest only until legal resolution could be established. This was indeed established by the Federal lawsuit, and Navient refused to comply even after Federal law required it.
A
representative from the Office of Customer Advocate contacted the customer by
telephone on...
June 16, 2016 and we are working with
the customer directly to resolve the issue.