Revice Denim

Order not being sent from Revice
Hello,
So I saw that you guys aren't responding to my emails anymore and I would like to know why.
I will reiterate my problem.
I got an email saying that my order was being sent on the 9th of October, however it's been a month and there has been no news, my tracking reference number from apc postal logistics is XXXXXXXXXXXXXXXX. I contacted apc logistics and they told me that you hadn't sent them the package, what is going on please?!
My ***.

Oct 24th ordered a pair of bluejeans from this company online. Advertisement stated 5-7 business days for delivery. Still waiting.
On Oct 24th I went online and ordered a pair of bluejeans - order # XXXXX for $70.58 . The jeans were called ex-boyfirend harber wash. Under the description of the item the shipping information is 5-7 business days at the most. I keep checking for a tracking #- nothing. 10/28 I contacted the business and talked to Zoe- who stated that there was a delay because of the weather and that this took time. I was told I would get it in a couple days. It is now Nov 8th and still no communication- nothing from them. This was a birthday gift- which ruined the surprise. I sent another email and another condescending response.

I placed my order #XXXXX more than a month ago and I haven't received any information on my order. The money was immediately taken out of my card.
I placed my order #XXXXX in October 4, 2018 and I never received information on my order and they took my money. I have sent them 4 emails. the first two they responded the same as an automated message. That sorry for the delays but they were having a lot of orders. I let that pass, but now I am asking for a refund and they just keep saying that sorry for the delay that I have to wait three more weeks to see if it's going to be shipped. They never addressed the refund I am requesting. I want my money back immediately.

I have attempted to contact Revice numerous times regarding their online return web page, which isn't accepting my order number. No resolution.
I contacted Revice first through their online contact system, no response. I then emailed them and I received a response a few days later, which directed me to the same page I already had told them wasn't working for me. I understand the return policies I just want to return the pair of jeans I ordered and exchange them for a pair that fit. I tried contacting the person who emailed, ***, twice more to no avail. She has not responded and I'm worried my window to return will run out.

I ordered a pair of jeans and a shirt and I have never received it. The money was already taken out of my account and they will not respond to emails.
I ordered my jeans and shirt on September 10th, 2018 My ***. I paid $102 and the money was taken out of my account and I never heard back. The pre-order ship date said September 18th, so I emailed on that day when I did not get a shipping confirmation. They responded saying it would be shipped in the next two weeks. When I did not get a confirmation or hear anything, I sent another email and many more after that over the next months which they have no responded to.

I ordered a jumpsuit from Revice on the 26/10/18 and has yet to be dispatched.
Ordered a jumpsuit from Revice almost two weeks ago (26/10/18) - ***. The website says it takes 5 business days for orders to be dispatched from the warehouse yet I am yet to hear anything from the company about the orders whereabouts. I have emailed four times and have heard nothing. I have contacted their social media accounts with no reply, and a comment I made on one of their instagram photos regarding the order was deleted. I feel like I've been scammed. The jumpsuit is for me to wear to my 21st birthday and its really heartbreaking that it probably won't come at all, let alone in time for the party which is on the 17/11/18.

I purchased from them 2+ months ago. My order hasn't been shipped out/delivered. I have been blocked on social media and they ignore all emails.
I purchased denim almost 3 months ago. I have communicated several times with them and have inquired about my order which keeps getting pushed back just to ship out of their LA based warehouse. They keep posting content on new arrivals and I have messaged asking about my order via social media as well. They blocked me on there and do not honor refunds. I have spent $80+ and would much rather prefer a refund if my order doesn't arrive by the end of this month. My friend in Oregon has experienced a 6 month delay so far with REVICE Denim.

I ordered jeans last month and have not received a shipping confirmation email or tracking number. I emailed the company five times, got no response
I ordered two pairs from Revice Jeans a little more than one month ago. My ***.
I never received a shipping confirmation email or a tracking number. I have emailed the company (***@re-vice.com) five times and even messaged them on Instagram because I am at a loss.
This customer service is shocking, absolute disgrace. I have ordered jeans from this company before and loved them, so I was really excited to get more jeans from the company.
When I ordered the jeans, I believe one of them was supposed to deliver by OCTOBER 10 and the other was on pre-order, but was supposed to be shipped by OCTOBER 18. I do not think I will ever shop from this website again and I will also discourage my friends from doing so based not the customer service I have received (or lack thereof.
I purchased the jeans with a credit card and the amount was about $154.00.

YES, these jeans take FOREVER to ship. YES, they are a bit overpriced and I think they could handle customer service requests far better than they do now. That being said, I am a 6' tall female with a 25" waist and these are the ONLY jeans I have ever found that fit my waist and have the right inseam! I have tried so many jean companies and styles, and can never find a fit I am happy with. I love how unique the products are and have several pairs I have purchased from Revice. I will continue to purchase, so long that they keep providing discounts because Lord knows my wallet can't handle this.

Order 2 pairs of jeans months ago, no shipping estimation or reply from customer service.
I've emailed multiple times now, and I have still not received an email of my order's estimated shipping date. I ordered a very long time ago. I emailed, and I was told on September 19 that I would receive a shipping confirmation with an expected delivery date within two weeks. That did not happen. I emailed again and spoke with someone on the 8th of October who told me that I would be contacted by management within 24-48 hours. That did not happen, so I emailed, yet again about where my package is. Where is it? Why has no one contacted me back, as they said they would? The order number is XXXXX. I sent another email on Tuesday, October 16, and still nothing. I find this ridiculous, and do not understand why it is taking so long.

I sent an item in to be returned and never received correspondence back for a refund despite multiple inquiries made on my part
I made a purchase and receive the item over 2 months late. I then requested and was permitted to return the item because it did not fit. I send the item back in a timely fashion and never received an email confirmation, a refund, or store credit. I have emailed the company no less that 5 times, all of which have gone unanswered. I also tried to reach out to them on social media (in which they are quite active) and never received any message back.

Ordered jeans from Revice July 11th and still have not received or heard anything about them
I have email Revice 1-2 times a week every week since I ordered my jeans in July. I have paid already for them (around $70) and have still not received them. Originally they were replying to my emails and I received a tracking number. My jeans were sent back to their office instead of getting delivered (wasnt explained to why this happened) after they got shipped back to revice in late August/early September I have not heard anything about them. I continuously have been emailing them for a new tracking number or at least a refund, but they will not reply to my emails. I have paid for the jeans and have received no information on them in weeks. They said awhile ago they could not refund me because I could only get a refund 2 days after purchase, but considering the fact that I ordered them almost 4 months ago I would think there would be an exception. Or at least an express shipping or an update on them...

I ordered a pair of jeans a week ago and the shipping said that it was only going to take 3-5 business days and I haven't received them
The company is a very slow company and does not do a great job of repling to emails. The shipping is not what you expect and is not in the time frame as said when purchasing an item be ready to not receive any information for a while about your orders.

I ordered a pair of jeans all the way back on Labor Day for their big sale, and as of today, October 26, I still have not received them or heard back from the company after multiple attempts to contact.
Paid $75 and never saw my product.

I have not received a shipping confirmation for a pair of jeans I ordered and it has over a month.
I ordered the Easy Rider jeans on September 23. My ***. It has been over a month and I have not received a shipping confirmation. The company has not replied to my several emails despite the fact that they say customer inquiries will be answered within 72 hours. I am very frustrated because there is no number to call so I am left emailing a company that will not respond.

Ordered a pair of pants August 30, 2018 and paid through Afterpay, yet my order has not been updated since August 30 and has yet to ship.
Began September 16, 2018.
Order placed Aug 30, 2018 20:47 UTC
Order fully paid October 11, 2018 via Afterpay
$67.68 USD
Product: Venus Crops/Lightyear Wash size 29
***
Website states "if you have placed an order for a pre-order item, please allow about 3 weeks for the order to be fulfilled" however it has been 8 weeks.
I have contacted customer service 2-4 times in this time span trying to get an estimate on when it will ship; however, it seems to be pushed back due to "production" (Please note: I no longer have the emails)

Placed two ***s, end of may.Im missing 3 jeans that had wrong address and its been 6 months and *** total over $250.Email over 20 times ignored.
I placed my first *** May 29th #*** and *** on June 5Th. The jeans were not ready by the pre*** date they said it would ship by and I had to then ask my address to be changed because I was moving apartments in August. This was after I waited 4 months at my other apartment for the jeans to ship. I asked if they don't ship BY AUGUST to switch my address. Nevertheless they shipped them that week, even though I asked only to change the address if they thought they would not ship until September, but they sent them to the new address which I was not living in yet and all three packages were sent back and rejected return to sender. They received my packages and after a month asked only for one of the ***s new address to re-ship.
I sent them the address and waited a month for them to ship and still nothing.

I've sent an absurd amount of emails by now, during the 4 months I was waiting for the jeans and even more in the last 2 months. I have over $250 of outstanding purchases that I am waiting for. Ive been ignored on emails more in my life by this company than anything else I can possibly think of.

I've emailed their customer service, forwarded them my original purchase recipt, ive emailed everyone multiple times that has emailed me back saying they'll get a hold of me and don't.

Last message I got said a specialist team would reach out to me in 24-48 hours to re-ship the jeans, that was October 8TH and its been 15 days and 11 business days. I would hope someone would realize that they should probably help me out now as its been almost 6 months.

I'm desperate, I want the jeans now or my refund now I cannot wait anylonger.
I'm missing Venus Flres Montauk wash and venus flares optic white from *** and ex-boyfriend jeans in *** #***.

I seriously do not know what else to do, ive reached out on Instagram, facebook or any possible site to look for help and have been ignored. I don't know how they can treat a customer who spent almost $500 on an *** this way. I am appaled and I am looking for help, I'm not rich and the $250 is not pocket change for me.

I ordered off of their website over a month ago, never received an update about my order or even recieved my order. Contacted them 3 times no response
Ordered on 9/22/2018, ***. Paid $134.65 on Visa card. It was two pairs of jeans one called TDream Fit / Sweet Monday Wash, and the other Venus Crops / Manhattan Wash. The only email I recieved was that my order was confirmed. They already took my money and never sent out the products. I tried to contact them 3 times with the email listed (they don't have any other form of contact) they don't ever respond. I just want my order or money back.

I was shipped and charged for two pairs of denim, but only ordered one. The customer service line has ignored my seven messages.
I ordered a pair of the Revice Venus Crops in a size 28. My ordered was confirmed and, before it shipped, I emailed *** to request a size change to a size 29. My original order was confirmed on July 4, 2018 and I emailed to modify it on August 8, 2018. I received an email from "*** from Revice Denim" (***) saying that my size had been updated on August 9. On September 9, 2018, I received an email from Revice saying my order (***) was on its way, this was the size 28, which I had requested a change from. On September 10, 2018, I received another email saying that my order (***), was on its way, this was the size 29 that I had requested the change to. I received *** on September 15, 2018 and ***A on September 14, 2018. Additionally, I was shipped a t shirt with a vulgar image on it. On September 24th, I emailed *** letting her know about the issue and asking for help resolving it. I followed up on October 5, 2018, after receiving no response. At this point, I believe I have messaged them six times since my initial message, once on Instagram messaging and once via the messaging service on their website. I have also commented on their Instagram photos. I have received no response on any platform since the jeans were shipped and I was charged for them. I paid for the denim with my Visa debit card and was charged $65.80 for each pair of jeans, a total of $131.60.

Terrible customer service. Slow shipping. Sizing is off. Slow response time to emails. Terrible experience. Will not buy again.