the seller decided not to sell the item*** is stating, through their automated email system bc they have no way of speaking to a live person, that they refunded me, but that is per my bank statement and per speaking to a bank employeeI have emailed them times , but they keep sending me the same generic responseAll I want is my that is owed to me and at this point is stolen from me by ***
Poshmark is an AWFUL site It's run poorly with no customer service and makes fraudulent charges on your account when you sign up to purchase itemsI've only been on the site about a month and made about purchases with of the purchases being fraudulent! The first fraudulent purchase is when I purchased a dress that stated is was a size I am a size and when I received the dress I couldn't even get into it because it was an Asian size I contacted Poshmark to tell them I wanted to return the item for a refund The seller was nice enough to reply back to please resend the item for a refund I did return the item for a refund and Poshmark took the payment and never refunded me the money which I just noticed on my credit card statement Then I purchase a pair of used Louboutin shoes which stated they were in good conditionI asked if there was any damage and the seller stated no When I received the shoes they had been worn by someone with hugely fat feet and the whole sides of the shoes flopped down and wouldn't stay on your feet because they were slingbacks I sent a picture of the shoes on my feet telling Poshmark these are unwearable and they refused to let me return the shoes for a refund They gave the seller my $and would not let me return the unwearable shoes and would not give me back my money I also tried to purchased a used Gucci belt for $ They again took my money right away before I received a package The package did not show as in transit for days so I tried to cancel the order thinking it was fraudulent They would not let me cancel an item for days so you have no way of cancelling and are at their mercy The seller then cancelled the item and it showed on the website as if I cancelled the item and kept my $which I just now found on my credit card statement While I was waiting for the belt I tried ordering another Gucci belt thru Poshmark for $ They again charged my credit card before the package was even delivered The seller waited days to ship the package and I emailed Poshmark that I was leaving town and could not accept the package until I got back home and they had to put my account on hold until I got back to accept packageI even went online to their vacation hold link and it showed that you can only put a vacation hold on as a seller not a buyer Package was delivered while I was not home When I got home and opened the package (days after delivery) it was NOT a Gucci belt it was A HALF USED NAIL POLISH AND 1/BOX OF OLD CRAYONS!! I contacted Poshmark right away and they stated that they gave the seller the money because I didn't accept or refuse delivery within days even though I told them I couldn't accept a package and contacted them about the trash I received They charged me $anyway! I have contacted my credit card fraud department as this is fraud You can not contact a live person in any manner with this company You have to email them thru the site and they state that it takes at least hours to get back to you and that on weekends and holidays they may not be able to get back to youThey don't handle your complaint right away, they get back to you "when they can" and they give the seller days before you can cancel a scam but only give the buyer days after delivery with no exceptionThis site is a scam They let scammers on their site take your money and when you complain and show proof that you are not getting the item you ordered they do nothing for you and keep your money or give it to the scammers even when you show proof of being scammed *** *** *** ** *** * *** *** *** ** *** *** ** *** *** * *** *** ** * *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** * *** *** ***
On Oct 2017, I put a bid on an item at PoshmarkThe seller accepted my bid before responding to all my questionsThe seller never responded againI requested to cancel my order because one buyer told me that the seller has too many closets using different namesI reported it to Poshmark immediately and asked to cancel my order instead Poshmark told me to wait daysAfter a day, Poshmark sent me a notification that my item was mailedToday I came home around 2pm after serving food to military unit and saw that my item was delivered in my parcel at 11:58amI was surprised because as I was coming home, I saw our post lady and asked her if I had any package and she just signaled noI had a feeling that something was fishy since I never trusted the seller, I went to my mailbox around 4pm, I took pictures while opening it and no package is thereThe description of the item is large, the parcel is not big enough for the big items that’s why I always get my packages from *** in
I sold a jacket on Poshmark worth $for $Poshmark owed me $but never released the fiundsThe buyer of this jacket did not open a case, complain or request a return through Poshmark
As stated previously, our team is trained on authentication and found this item to be counterfeit for reasons including but not limited to: incorrect date code, incorrect font, heat stamp is wrong, canvas print and color is offOur records show that the order was delivered back to the seller on *** ***.
Due to this, we consider the case resolved.
I'm done selling on Poshmark when I realized that they don't protect sellersSellers, who give this company the 20% cut from all the items they sellAbout weeks ago, I sold a two piece set including a top and skirt to someone who automatically bought my listing no more than minutes after postingBuyer did not ask any questions or counteroffer like most people would doFound it weird but shipped anywayAfter this package was marked delivered, the buyer opens a case against and claims she received a HUDA BEAUTY paletteIn a POLYMAILER that is extremely light weight and has a clear bag insideI just want to state this again like I stated in the case against me with postmark as well that if I would be sending cosmetics I would package it with extreme care and not In a poly mailerI also do not have any HUDA BEAUTY products listed anywhere in my closet EVERLastly, the buyer would have been complaining that she received a package of shattered makeup because it was sent in a POLY MAILERMakeup and clothing do not weigh the same*** from poshmark did not care and approved this caseNot only did I lose money, I lost my clothes because I did not send a Huda BeautyEver since the case was opened, I have contacted Postmark about times through email, twice on their Facebook page and through InstagramThe only response I've gotten from them is asking what closet name was and then a "Hang tight!"Haven't heard any other response from thatThis company is a jokeNo type of phone number to contact eitherAll I wanted was to have this looked over maybe through someone else because what happened was not fairI am now waiting for whatever is being returned to me by the scammerAll I wanted aside from a review of the case, is to send whatever is being returned to me to get sent to poshmark headquarters because I am not going to accept/receive something I did not send outThis was my last resort to review through the Revdex.com, but Poshmark CEO needs to review how they are going to protect sellers because I am not going to no longer be selling on this shady platform that supports scammers and on top of that makes a 20% profit of me and can't protect me as a sellerI know this is one of many cases, I'm not the only person complainingThere are hundreds of youtube videos of people getting scammed out of hundred dollars and postmark approves the cases and sellers loseYou have been warnedLook at all these reviews, with star before you start selling on Poshmark and make my same mistake
I sold a *** Necklace, worth over $*** for $***, the buyer claimed there was damage to item, poshmark ruled in their favor, I don't know why, however I have never received the necklace back from the buyer and they told me to wait and wait and still no notice of shipping the necklace back and they are withholding my funds
I have called repeatedly but to no availMailbox is full and never an answerI have emailed repeatedlyBut no answerSimply asking for a statement of my account
Recently, Poshmark acquired the online retailer ***The consignment store *** sent me an email on *** that they would be moving over to Poshmark and suggested moving over any items for sale to the companyHowever, they did not give any deadline for when we needed to cash out of sales fundsMy sales from the business were kept as a credit on the site/mobile app that I planned on using laterUpon checking later, I learned that at that time, they gave one week notice on the website that all funds needed to be cashed out by ***Now there is no way to contact anyone at *** and when I contacted the new company, Poshmark, they referred me to *** to deal with them directlyI had a total of *** of sales on the siteThe first sale was on *** for ***; order #***The second sale was for $*** on ***; order # ***My third sale was on *** for $***; order #***My fourth sale was on *** for $*; order # ***My la
AVOIDPoshmark supports racism, threats, and bullying! They have absolutely horrible customer serviceThey respond with the same canned responses, no matter the situationThese messages take two seconds to send, yet they take over hours to respond every timeI recently had a user (who was disgruntled about who knows what), make 15+ harassing comments on my listings- this was before I could block them! They made racist insults, personal attacks on my appearance, and spread lies about me scamming themIt was clear that this account was made for the sole purpose of harassing me; their account name included MY username! Yet when I contacted Poshmark about this, they refused to remove the comments and claimed that they had "taken the appropriate actions," yet the account was still active!
I have been diagnosed with depression in the past, and things like this affect me deeply-- heck, anyone would feel threatened and insulted! I am back on medications because of this horrible experience, mostly because Poshmark failed to take any action, which to me says that they condone racist remarks, threats, and straigbullyingI made a sale today, but I am cancelling the order and deleting my account immediatelyI refuse to let this joke of a "business" profit from me again- and you can be sure that they will lose business because of me as well!
On 12/2/18, I ordered a pair of leggings for $from a seller on PoshmarkThe money was instantly taken from my accountPoshmarks policy states that they hold the money and then release it to the seller once the buyer confirms that they received the productMy order never shippedAfter a week of not having an item ship, you can cancel your orderOn 12/10/18, I canceled the order, but my money was not returned to meI’ve emailed Poshmark twice with no responseThough they say they’ll get back to you within hours, it has definitely been more than that for both emailsI tried to call them as well, but they don’t have phone support and their mailbox is fullI think this is a scam and I want my money back
Poshmark is an online market placeFree for sellers to post items for sale and Poshmark takes 20% of price for sales support activities, refunds, customer service etcPoshmark return policy states "All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listing." On July 30, I sold a bracelet to a customer on the Poshmark portalA few day later the customer requested a return of the item stating it was not 14k gold and sterling silver as listedSale price $Amount owed to me $My first issue with Poshmark is that even though I provided sufficient proof to confirm metalProof provided included (1) Bid receipt showing high technology scientific testing (2) The piece is a designer piece and is marked 14K and (3)document of same brace
Buyers have days to ship an order backIf the order is not shipped back, funds will be released to the sellerThe order was approved on *** ***The buyer ended up writing in letting us know she would like to keep the order so funds have been released to the seller on *** ***This case
has been resolved
I am a little torn with this siteIn the beginning, I felt this was such a great idea and felt I was having success selling lightly used clothes/accessories that I no longer wantedNow, I'm no full time sellerI have only made about $total and sold or items, but here is my experience so far***I have had one return on a pair of boots and I take full responsibility for the mistake I had madeNot sure how it happened, but I had given wrong sizing on the post and never noticedThe boots where sent back just as they where sent to them and all was goodOverall, not an unreasonable experience.***
#####-I have recently experienced an issue with a buyer that I find to be a bit frustratingI sold a XL Hurley jacket to a women who only paid $(making my actual earnings $and her total payment around $with shipping) She received the item and gave a review of She CLAIMS that there is no way the jacket is a size XL and that it must be sized in Juniors sizingIn the review, she mentions that it doesn't even zip (1-its a button up jacket) and there is no way it will closeClaimed she had plenty of Hurley jackets in a size medium, they all fit perfectlyAt this point I have come to the conclusion that she is a bigger size womanI wear a size small/medium in WOMENS and the jacket was drowning me before I sold itI thought that if she felt strongly enough she could file a claim and Poshmark would be our bufferIt was not in junior sizing so there was no reason for me to apologize and reach out to herShe never filed a claimIt came to the point were payment had been processed and was deposited into my bank accountI'm assuming she noticed as well when that happened because she decided to copy and paste the review under the sold jackets posting the same day########
Here is my theory with this, I believe that she may not fit the jacket like she wanted tooIt may not be the right color or the right materialShe asked no questions before purchasingThe jacket was perfect and just as describedSHE HAD NO CASESo if she were to file, I believe, that she felt she would not win and had to amount to other termsBy reaching out to me I think she expects a seller approved return because of her dissatisfactionNow, if she does REALLY believe that this is sized in juniors, she still has no proof for her case so that may be why she hasn't filed eitherI have not shopped junior sizing since I was I do not have proof of that either since I purchased this jacket too big and that was over a year agoSo looks like we are both out of luck#####
I really do not want to rip people off and I am more than willing to correct my mistakes, but if you purchase something at your own discretion from a USED clothing site, do your researchBUYERS: Need to be active in there purchasesBe aware of what you're risking buying USED itemsNot everyone in this world is honest and thoroughAsk a lot of questions before purchasingConfirm things in the comments and screen shot so that if something is not as it seems, you have a caseASK ASK ASKIm sorry, but its not just a sellers responsibility to make sure you are satisfied with what you're purchasingTake some action and get all of the infoSELLERS: decide if its worth itPoshmark takes effort and time to really get those salesAccuracy and honesty is the most guarantee you can have on this site and even then its not always enough to satisfy a customerI suggest taking pictures of the items BEFORE sending and using them for a case if the item is returned and damaged(This has yet to happen to me, but found it to be common in the reviews) Make sure to time stamp itBe as thorough in descriptions as possible and remember it is not your responsibility to clarify if the customer has not asked the questionsSite reference is always your BEST betIf you can reference an item from the brand and site it came from, that is all the proof you needGrow up people and take responsibilityBe honest as a seller and be skeptical as a buyerI have made money on clothes that I would have otherwise thrown out after collecting dust in my closetI appreciate that about Poshmark, but there are some flaws and Poshmark should be more active in there buyer/seller relationships when things go crazyThere needs to be proof of seller before sending items so that sellers can be protected from buyers who destroy things because of there remorseSellers should be able to ask as many questions as needed and expect honest answersHigher priced items should NEED proof of purchase so that no one is a victim to price mark ups or fakesSo many things should be improved and the best they got is an "automatic price drop tap"As a customer: I have yet to purchase something, but have had my own experiences with buyers and have a little adviceReally ask the questionsThis is a majority USED clothing site and these things are not discounted because they are brand newI have loved when buyers ask questions because that saves me from a return and them from disappointmentI as a buyer have had lacking descriptions on my items and questions work to clear that upThis is no different than buying from a community page through facebook or a yard sale siteOnly thing that really benefits you here is your safety and guidelines given to youThere is rules and from what I understand they work to really keep the buyers happyNow as a buyer, if you are loyal, thorough, and honest you will also find the same in the sellers you purchase fromIf you lie, cheat, or disobey the system than I guarantee you will be reported, harassed, and possibly suspended from the siteI do not support harassment, but I have seen it happen to othersThis is a community of sellers and some don't take fraud lightlyAs a seller: I have yet to have any issues with scammingI did have someone recently purchase and item on the higher $$$ side and I was worried because the user had previously signed up that morning and purchased my item an hour later with no offers or questionsI was skeptical but everything went perfectlyJust remember that your items are not only on Poshmark, but can be viewed through googleI have had a return and it was by my mistake of mislabeling the listingNo issues there and we where both left happyI did have an experience with a customer who felt I had lied about the size of an itemShe felt it was sized in juniors sizing and left a low review despite the quality of the jacket and being as describedI knew that this was not junior sizing and although I was sympathetic, I did not owe her for her opinionShe later left a review on the direct post and I continued to ignore the commentsShe was very harsh and was not constructiveShe could have filed a return, but I think we both knew that the jacket was labeled as described and if she had done her research she would have found out that the jacket is not in junior sizingI later found that she was trying to sell the same jacket for twice what she paid and had it labeled as XLnot junior xlSo I believe she came to the correct conclusionThis site is a riskIts a also a gameYou have to put in the work and be willing to work with others to get items soldI do not do this as a businessIts just a way to make a few dollars off of lightly used items I no longer wantI have yet to experience a scam, but the second I do I will remove my closet from the siteI have seen enough reviews and horror stories to know that this site is not perfectBewareI wouldn't sell high priced items, I wouldn't sell outside of the site to a customer, and I also wouldn't purchase there boutique clothingIt is way overpriced for how not worth it majority of it is
I purchased a gucci purse through the app PoshmarkBut then couple hours later after the purchase, I noticed that the seller had deleted the listing along with all the other listings they were sellingI contacted Poshmark and told them to investigate the issue because this is fraud relatedThey emailed me back saying I will need to wait and they did nothing to investigateI also contacted the seller and they reached out to me saying they will not be shipping out the item because they weren't aware of the Poshmark feesI emailed Poshmark again saying that they need to manual cancel the orderHowever, today, I got charged the dollars (even though the item has not shipped out yet)It's been days and the seller has not shippedI emailed Poshmark several times saying to manually cancel the order so that way I dont' get chargedBut they charged me anyways and are not responding to my emailsI would like my refund of dollars backThis is the worst customer service I have
I recently joined Poshmark, I read a lot of reviews and helpful tips I listed an authentic Louis Vuitton purse, included was photos and original purchase receipt The bag was sent to the Poshmark concierge for inspection, then off to the buyer Immediately I was notified by the buyer NOT POSHMARK that she found peeling to the canvas I requested photthe photos of the bag I sent her had NO DAMAGE I also requested several support emails that Poshmark explain what was going on-I received a generic reply that they noticed a flaw but didn't think it was a big deal and sent it to the buyer I am being scammed by this site Now the buyer is sending me back a damaged purse I contacted LV store where I purchased the bag less than years ago, they verified a purse of this caliber should have no peeling I have LV bags over years old that I used daily for years and they are not peeling-also made of the same LV material I've yet to receive any live person to contact me and answer my questions I've since removed all high end items from my "closet" and will never sell anything of actual value on that site I googled and found a few phone #'s to Poshmark, left multiple messages and no return call This is a scam site with over negative reviews from scammed customers
I shipped an item with a separate label because my Item was too heavyI emailed them the tracking informationThey cancelled the order even though it was shippedIt delivered days ago and I have the delivery confirmation, but they have refused to send my moneyThey owe me $**
This company is so wrapped up in creating red tape that it allows chaos and harassment to its users.example: no phone contact for any reason- customer assistance, problems, harassing/ bullying , everything is via email- with robo generated replyDays later another generic email, nothing is usually resolvedAnother instance- other poshmark members authentic listing without knowledge- reported listings show up in your news feed asking if you think it’s true or false, these are real reported listings, on random items that some people have NO KNOWLEDGE of the brands, they answer however they wantAlso mentally unstable and also anonymous person randomly keeps reporting my authentic listings , creating ALOT of problems and wasted time on my end, clearly out of spite for not accepting a $offer I assume- allowing this person to do this numerous times a week- There should be an automatic block from this person after two times for our own safety since we obviously don’t know who it is to d
I have used poshmark for a bitMy experience with this company is just badThe problem is that poshmark has no rating system that is permanent so buyers or sellers can beware of bad usersI have bought many things on posh and most of what I bought the seller never shipsPoshmark holds the money for days and then it takes a couple a days for the money to be refunded after the order is cancelledThere are a lot of inductive sellers with listings for sale and a lot of seller advertise fake or nonexistent itemsThere is also a lack of communication with sellers and ripple often curse each other out on herePoshmark customer service is absaloutly no help what so ever and in my case I got my account locked because I warned other buyers to beware of a seller* *** ** *** *** ** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** * *** ** *** People please don't waste your time on this siteYou will come across good users but you will more often come across bad onesAnd if you do get an account, please do not trade and video record everything because there are a lot of scammers present on that site
the seller decided not to sell the item*** is stating, through their automated email system bc they have no way of speaking to a live person, that they refunded me, but that is per my bank statement and per speaking to a bank employeeI have emailed them times , but they keep sending me the same generic responseAll I want is my that is owed to me and at this point is stolen from me by ***
Poshmark is an AWFUL site It's run poorly with no customer service and makes fraudulent charges on your account when you sign up to purchase itemsI've only been on the site about a month and made about purchases with of the purchases being fraudulent! The first fraudulent purchase is when I purchased a dress that stated is was a size I am a size and when I received the dress I couldn't even get into it because it was an Asian size I contacted Poshmark to tell them I wanted to return the item for a refund The seller was nice enough to reply back to please resend the item for a refund I did return the item for a refund and Poshmark took the payment and never refunded me the money which I just noticed on my credit card statement Then I purchase a pair of used Louboutin shoes which stated they were in good conditionI asked if there was any damage and the seller stated no When I received the shoes they had been worn by someone with hugely fat feet and the whole sides of the shoes flopped down and wouldn't stay on your feet because they were slingbacks I sent a picture of the shoes on my feet telling Poshmark these are unwearable and they refused to let me return the shoes for a refund They gave the seller my $and would not let me return the unwearable shoes and would not give me back my money I also tried to purchased a used Gucci belt for $ They again took my money right away before I received a package The package did not show as in transit for days so I tried to cancel the order thinking it was fraudulent They would not let me cancel an item for days so you have no way of cancelling and are at their mercy The seller then cancelled the item and it showed on the website as if I cancelled the item and kept my $which I just now found on my credit card statement While I was waiting for the belt I tried ordering another Gucci belt thru Poshmark for $ They again charged my credit card before the package was even delivered The seller waited days to ship the package and I emailed Poshmark that I was leaving town and could not accept the package until I got back home and they had to put my account on hold until I got back to accept packageI even went online to their vacation hold link and it showed that you can only put a vacation hold on as a seller not a buyer Package was delivered while I was not home When I got home and opened the package (days after delivery) it was NOT a Gucci belt it was A HALF USED NAIL POLISH AND 1/BOX OF OLD CRAYONS!! I contacted Poshmark right away and they stated that they gave the seller the money because I didn't accept or refuse delivery within days even though I told them I couldn't accept a package and contacted them about the trash I received They charged me $anyway! I have contacted my credit card fraud department as this is fraud You can not contact a live person in any manner with this company You have to email them thru the site and they state that it takes at least hours to get back to you and that on weekends and holidays they may not be able to get back to youThey don't handle your complaint right away, they get back to you "when they can" and they give the seller days before you can cancel a scam but only give the buyer days after delivery with no exceptionThis site is a scam They let scammers on their site take your money and when you complain and show proof that you are not getting the item you ordered they do nothing for you and keep your money or give it to the scammers even when you show proof of being scammed *** *** *** ** *** * *** *** *** ** *** *** ** *** *** * *** *** ** * *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** * *** *** ***
On Oct 2017, I put a bid on an item at PoshmarkThe seller accepted my bid before responding to all my questionsThe seller never responded againI requested to cancel my order because one buyer told me that the seller has too many closets using different namesI reported it to Poshmark immediately and asked to cancel my order instead Poshmark told me to wait daysAfter a day, Poshmark sent me a notification that my item was mailedToday I came home around 2pm after serving food to military unit and saw that my item was delivered in my parcel at 11:58amI was surprised because as I was coming home, I saw our post lady and asked her if I had any package and she just signaled noI had a feeling that something was fishy since I never trusted the seller, I went to my mailbox around 4pm, I took pictures while opening it and no package is thereThe description of the item is large, the parcel is not big enough for the big items that’s why I always get my packages from *** in
I sold a jacket on Poshmark worth $for $Poshmark owed me $but never released the fiundsThe buyer of this jacket did not open a case, complain or request a return through Poshmark
As stated previously, our team is trained on authentication and found this item to be counterfeit for reasons including but not limited to: incorrect date code, incorrect font, heat stamp is wrong, canvas print and color is offOur records show that the order was delivered back to the seller on *** ***.
Due to this, we consider the case resolved.
I'm done selling on Poshmark when I realized that they don't protect sellersSellers, who give this company the 20% cut from all the items they sellAbout weeks ago, I sold a two piece set including a top and skirt to someone who automatically bought my listing no more than minutes after postingBuyer did not ask any questions or counteroffer like most people would doFound it weird but shipped anywayAfter this package was marked delivered, the buyer opens a case against and claims she received a HUDA BEAUTY paletteIn a POLYMAILER that is extremely light weight and has a clear bag insideI just want to state this again like I stated in the case against me with postmark as well that if I would be sending cosmetics I would package it with extreme care and not In a poly mailerI also do not have any HUDA BEAUTY products listed anywhere in my closet EVERLastly, the buyer would have been complaining that she received a package of shattered makeup because it was sent in a POLY MAILERMakeup and clothing do not weigh the same*** from poshmark did not care and approved this caseNot only did I lose money, I lost my clothes because I did not send a Huda BeautyEver since the case was opened, I have contacted Postmark about times through email, twice on their Facebook page and through InstagramThe only response I've gotten from them is asking what closet name was and then a "Hang tight!"Haven't heard any other response from thatThis company is a jokeNo type of phone number to contact eitherAll I wanted was to have this looked over maybe through someone else because what happened was not fairI am now waiting for whatever is being returned to me by the scammerAll I wanted aside from a review of the case, is to send whatever is being returned to me to get sent to poshmark headquarters because I am not going to accept/receive something I did not send outThis was my last resort to review through the Revdex.com, but Poshmark CEO needs to review how they are going to protect sellers because I am not going to no longer be selling on this shady platform that supports scammers and on top of that makes a 20% profit of me and can't protect me as a sellerI know this is one of many cases, I'm not the only person complainingThere are hundreds of youtube videos of people getting scammed out of hundred dollars and postmark approves the cases and sellers loseYou have been warnedLook at all these reviews, with star before you start selling on Poshmark and make my same mistake
I sold a *** Necklace, worth over $*** for $***, the buyer claimed there was damage to item, poshmark ruled in their favor, I don't know why, however I have never received the necklace back from the buyer and they told me to wait and wait and still no notice of shipping the necklace back and they are withholding my funds
I have called repeatedly but to no availMailbox is full and never an answerI have emailed repeatedlyBut no answerSimply asking for a statement of my account
Recently, Poshmark acquired the online retailer ***The consignment store *** sent me an email on *** that they would be moving over to Poshmark and suggested moving over any items for sale to the companyHowever, they did not give any deadline for when we needed to cash out of sales fundsMy sales from the business were kept as a credit on the site/mobile app that I planned on using laterUpon checking later, I learned that at that time, they gave one week notice on the website that all funds needed to be cashed out by ***Now there is no way to contact anyone at *** and when I contacted the new company, Poshmark, they referred me to *** to deal with them directlyI had a total of *** of sales on the siteThe first sale was on *** for ***; order #***The second sale was for $*** on ***; order # ***My third sale was on *** for $***; order #***My fourth sale was on *** for $*; order # ***My la
AVOIDPoshmark supports racism, threats, and bullying! They have absolutely horrible customer serviceThey respond with the same canned responses, no matter the situationThese messages take two seconds to send, yet they take over hours to respond every timeI recently had a user (who was disgruntled about who knows what), make 15+ harassing comments on my listings- this was before I could block them! They made racist insults, personal attacks on my appearance, and spread lies about me scamming themIt was clear that this account was made for the sole purpose of harassing me; their account name included MY username! Yet when I contacted Poshmark about this, they refused to remove the comments and claimed that they had "taken the appropriate actions," yet the account was still active!
I have been diagnosed with depression in the past, and things like this affect me deeply-- heck, anyone would feel threatened and insulted! I am back on medications because of this horrible experience, mostly because Poshmark failed to take any action, which to me says that they condone racist remarks, threats, and straigbullyingI made a sale today, but I am cancelling the order and deleting my account immediatelyI refuse to let this joke of a "business" profit from me again- and you can be sure that they will lose business because of me as well!
On 12/2/18, I ordered a pair of leggings for $from a seller on PoshmarkThe money was instantly taken from my accountPoshmarks policy states that they hold the money and then release it to the seller once the buyer confirms that they received the productMy order never shippedAfter a week of not having an item ship, you can cancel your orderOn 12/10/18, I canceled the order, but my money was not returned to meI’ve emailed Poshmark twice with no responseThough they say they’ll get back to you within hours, it has definitely been more than that for both emailsI tried to call them as well, but they don’t have phone support and their mailbox is fullI think this is a scam and I want my money back
Poshmark is an online market placeFree for sellers to post items for sale and Poshmark takes 20% of price for sales support activities, refunds, customer service etcPoshmark return policy states "All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listing." On July 30, I sold a bracelet to a customer on the Poshmark portalA few day later the customer requested a return of the item stating it was not 14k gold and sterling silver as listedSale price $Amount owed to me $My first issue with Poshmark is that even though I provided sufficient proof to confirm metalProof provided included (1) Bid receipt showing high technology scientific testing (2) The piece is a designer piece and is marked 14K and (3)document of same brace
Buyers have days to ship an order backIf the order is not shipped back, funds will be released to the sellerThe order was approved on *** ***The buyer ended up writing in letting us know she would like to keep the order so funds have been released to the seller on *** ***This case
has been resolved
I am a little torn with this siteIn the beginning, I felt this was such a great idea and felt I was having success selling lightly used clothes/accessories that I no longer wantedNow, I'm no full time sellerI have only made about $total and sold or items, but here is my experience so far***I have had one return on a pair of boots and I take full responsibility for the mistake I had madeNot sure how it happened, but I had given wrong sizing on the post and never noticedThe boots where sent back just as they where sent to them and all was goodOverall, not an unreasonable experience.***
#####-I have recently experienced an issue with a buyer that I find to be a bit frustratingI sold a XL Hurley jacket to a women who only paid $(making my actual earnings $and her total payment around $with shipping) She received the item and gave a review of She CLAIMS that there is no way the jacket is a size XL and that it must be sized in Juniors sizingIn the review, she mentions that it doesn't even zip (1-its a button up jacket) and there is no way it will closeClaimed she had plenty of Hurley jackets in a size medium, they all fit perfectlyAt this point I have come to the conclusion that she is a bigger size womanI wear a size small/medium in WOMENS and the jacket was drowning me before I sold itI thought that if she felt strongly enough she could file a claim and Poshmark would be our bufferIt was not in junior sizing so there was no reason for me to apologize and reach out to herShe never filed a claimIt came to the point were payment had been processed and was deposited into my bank accountI'm assuming she noticed as well when that happened because she decided to copy and paste the review under the sold jackets posting the same day########
Here is my theory with this, I believe that she may not fit the jacket like she wanted tooIt may not be the right color or the right materialShe asked no questions before purchasingThe jacket was perfect and just as describedSHE HAD NO CASESo if she were to file, I believe, that she felt she would not win and had to amount to other termsBy reaching out to me I think she expects a seller approved return because of her dissatisfactionNow, if she does REALLY believe that this is sized in juniors, she still has no proof for her case so that may be why she hasn't filed eitherI have not shopped junior sizing since I was I do not have proof of that either since I purchased this jacket too big and that was over a year agoSo looks like we are both out of luck#####
I really do not want to rip people off and I am more than willing to correct my mistakes, but if you purchase something at your own discretion from a USED clothing site, do your researchBUYERS: Need to be active in there purchasesBe aware of what you're risking buying USED itemsNot everyone in this world is honest and thoroughAsk a lot of questions before purchasingConfirm things in the comments and screen shot so that if something is not as it seems, you have a caseASK ASK ASKIm sorry, but its not just a sellers responsibility to make sure you are satisfied with what you're purchasingTake some action and get all of the infoSELLERS: decide if its worth itPoshmark takes effort and time to really get those salesAccuracy and honesty is the most guarantee you can have on this site and even then its not always enough to satisfy a customerI suggest taking pictures of the items BEFORE sending and using them for a case if the item is returned and damaged(This has yet to happen to me, but found it to be common in the reviews) Make sure to time stamp itBe as thorough in descriptions as possible and remember it is not your responsibility to clarify if the customer has not asked the questionsSite reference is always your BEST betIf you can reference an item from the brand and site it came from, that is all the proof you needGrow up people and take responsibilityBe honest as a seller and be skeptical as a buyerI have made money on clothes that I would have otherwise thrown out after collecting dust in my closetI appreciate that about Poshmark, but there are some flaws and Poshmark should be more active in there buyer/seller relationships when things go crazyThere needs to be proof of seller before sending items so that sellers can be protected from buyers who destroy things because of there remorseSellers should be able to ask as many questions as needed and expect honest answersHigher priced items should NEED proof of purchase so that no one is a victim to price mark ups or fakesSo many things should be improved and the best they got is an "automatic price drop tap"As a customer: I have yet to purchase something, but have had my own experiences with buyers and have a little adviceReally ask the questionsThis is a majority USED clothing site and these things are not discounted because they are brand newI have loved when buyers ask questions because that saves me from a return and them from disappointmentI as a buyer have had lacking descriptions on my items and questions work to clear that upThis is no different than buying from a community page through facebook or a yard sale siteOnly thing that really benefits you here is your safety and guidelines given to youThere is rules and from what I understand they work to really keep the buyers happyNow as a buyer, if you are loyal, thorough, and honest you will also find the same in the sellers you purchase fromIf you lie, cheat, or disobey the system than I guarantee you will be reported, harassed, and possibly suspended from the siteI do not support harassment, but I have seen it happen to othersThis is a community of sellers and some don't take fraud lightlyAs a seller: I have yet to have any issues with scammingI did have someone recently purchase and item on the higher $$$ side and I was worried because the user had previously signed up that morning and purchased my item an hour later with no offers or questionsI was skeptical but everything went perfectlyJust remember that your items are not only on Poshmark, but can be viewed through googleI have had a return and it was by my mistake of mislabeling the listingNo issues there and we where both left happyI did have an experience with a customer who felt I had lied about the size of an itemShe felt it was sized in juniors sizing and left a low review despite the quality of the jacket and being as describedI knew that this was not junior sizing and although I was sympathetic, I did not owe her for her opinionShe later left a review on the direct post and I continued to ignore the commentsShe was very harsh and was not constructiveShe could have filed a return, but I think we both knew that the jacket was labeled as described and if she had done her research she would have found out that the jacket is not in junior sizingI later found that she was trying to sell the same jacket for twice what she paid and had it labeled as XLnot junior xlSo I believe she came to the correct conclusionThis site is a riskIts a also a gameYou have to put in the work and be willing to work with others to get items soldI do not do this as a businessIts just a way to make a few dollars off of lightly used items I no longer wantI have yet to experience a scam, but the second I do I will remove my closet from the siteI have seen enough reviews and horror stories to know that this site is not perfectBewareI wouldn't sell high priced items, I wouldn't sell outside of the site to a customer, and I also wouldn't purchase there boutique clothingIt is way overpriced for how not worth it majority of it is
I purchased a gucci purse through the app PoshmarkBut then couple hours later after the purchase, I noticed that the seller had deleted the listing along with all the other listings they were sellingI contacted Poshmark and told them to investigate the issue because this is fraud relatedThey emailed me back saying I will need to wait and they did nothing to investigateI also contacted the seller and they reached out to me saying they will not be shipping out the item because they weren't aware of the Poshmark feesI emailed Poshmark again saying that they need to manual cancel the orderHowever, today, I got charged the dollars (even though the item has not shipped out yet)It's been days and the seller has not shippedI emailed Poshmark several times saying to manually cancel the order so that way I dont' get chargedBut they charged me anyways and are not responding to my emailsI would like my refund of dollars backThis is the worst customer service I have
I recently joined Poshmark, I read a lot of reviews and helpful tips I listed an authentic Louis Vuitton purse, included was photos and original purchase receipt The bag was sent to the Poshmark concierge for inspection, then off to the buyer Immediately I was notified by the buyer NOT POSHMARK that she found peeling to the canvas I requested photthe photos of the bag I sent her had NO DAMAGE I also requested several support emails that Poshmark explain what was going on-I received a generic reply that they noticed a flaw but didn't think it was a big deal and sent it to the buyer I am being scammed by this site Now the buyer is sending me back a damaged purse I contacted LV store where I purchased the bag less than years ago, they verified a purse of this caliber should have no peeling I have LV bags over years old that I used daily for years and they are not peeling-also made of the same LV material I've yet to receive any live person to contact me and answer my questions I've since removed all high end items from my "closet" and will never sell anything of actual value on that site I googled and found a few phone #'s to Poshmark, left multiple messages and no return call This is a scam site with over negative reviews from scammed customers
I shipped an item with a separate label because my Item was too heavyI emailed them the tracking informationThey cancelled the order even though it was shippedIt delivered days ago and I have the delivery confirmation, but they have refused to send my moneyThey owe me $**
This company is so wrapped up in creating red tape that it allows chaos and harassment to its users.example: no phone contact for any reason- customer assistance, problems, harassing/ bullying , everything is via email- with robo generated replyDays later another generic email, nothing is usually resolvedAnother instance- other poshmark members authentic listing without knowledge- reported listings show up in your news feed asking if you think it’s true or false, these are real reported listings, on random items that some people have NO KNOWLEDGE of the brands, they answer however they wantAlso mentally unstable and also anonymous person randomly keeps reporting my authentic listings , creating ALOT of problems and wasted time on my end, clearly out of spite for not accepting a $offer I assume- allowing this person to do this numerous times a week- There should be an automatic block from this person after two times for our own safety since we obviously don’t know who it is to d
Response: Regarding order***, we have provided the seller with their full earnings for this order on 5/because of this, we consider this case closed
I have used poshmark for a bitMy experience with this company is just badThe problem is that poshmark has no rating system that is permanent so buyers or sellers can beware of bad usersI have bought many things on posh and most of what I bought the seller never shipsPoshmark holds the money for days and then it takes a couple a days for the money to be refunded after the order is cancelledThere are a lot of inductive sellers with listings for sale and a lot of seller advertise fake or nonexistent itemsThere is also a lack of communication with sellers and ripple often curse each other out on herePoshmark customer service is absaloutly no help what so ever and in my case I got my account locked because I warned other buyers to beware of a seller* *** ** *** *** ** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** * *** ** *** People please don't waste your time on this siteYou will come across good users but you will more often come across bad onesAnd if you do get an account, please do not trade and video record everything because there are a lot of scammers present on that site