I bought several things from Poshmark over the course of a few months however stopped once I found out that their "poshmark guarantee" saying they will stand behind a purchase is a lie - I contacted them immediately upon receiving an item I had purchased that was inconsistent with how it was described in the adThe item was described as "like new" when it was in fact very worn, had strings coming out of it and was unwearable.Poshmark said there was nothing wrong with the description and would not offer a return or refundDo not believe this company's lies about providing a guarantee for your purchases - when it comes time to take them up on this assurance you will find out that the guarantee was a lie and they will not honor it
On Oct 21, 2017, I ordered a "flamingo iPhone case" on Poshmark.comOrder number ***The item was described times as it is for Iphone 7; however the case I received is used for iPhone 7+ onlyThe item was delivered to my house on Thursday, Oct during noon (according to Poshmark representative)I filed a complaint that the item was not as described on Saturday, Oct According to Poshmark's customer protection policy, I have days to file the complaint to receive a full refundMy refund was denied after multiple communication with the company
Be very very very careful if you use this websitePoshmark protects the seller only and leaves the decision to accept a return up to themPurchased an item that was listed as "brand new- worn once" when I got it in the mail it was covered in food and oil stains and it was been obviously tailored to change the sizeWhen I tried reaching out to the seller saying if they had listed a more accurate description I would have never purchased the item, they became incredibly nasty and chalked it up to, "too bad, I have your money already" absolutely no support from poshmark customer service and now I'm stuck with an item in such bad shape I wouldn't even donate itWaste of time, money and energyI will never use this website again- facebook marketplace is more secure (and that's saying something)
Just not a great way to buy stuffI bought something that was misrepresented and my request to return it was deniedWon't be buying againI just made my first sale on poshmark and found out that they don't actually PAY me the money I madeIt's all "credits" to buy more from their siteNO WHERE does their site say this when you explore selling with themI have pored over their FAQs, selling pages, etcNOTHING tells me I will not actually make the money from my saleFRICKIN scamI will not use my credits to buy with them because that too has been a disasterI received something not as described and they declined my returnOn every level this site is a scam
They have failed to transfer the funds of money I have earned on their site into my bank account per the agreement they offerThey have stolen $*** from me, on top of the 20% they already robbed from each one of my salesI requested the direct deposit over a week ago- the process should only take 2-daysI have sent them multiple emails- nobody has replied with a definitive answer as to whyI WILL take them to small claims court if unresolved
After buying on Poshmark and having loyalty for some time I finally decided to try selling on it! I immediately sold itemsTwo of the buyers have filed "complaints" against my productsOne is being returned because of a stain on the pocket that was CLEARLY SHOWN IN THE PICTURE & NOTED IN THE DESCRIPTIONThe other, I have not yet heard back from Customer Service regarding the reasonPoshmark doesn't protect its sellers, and I should have listened to my friends who said people would do this and Poshmark would side with the crooked buyer
I have used poshmark for a bitMy experience with this company is just badThe problem is that poshmark has no rating system that is permanent so buyers or sellers can beware of bad usersI have bought many things on posh and most of what I bought the seller never shipsPoshmark holds the money for days and then it takes a couple a days for the money to be refunded after the order is cancelledThere are a lot of inductive sellers with listings for sale and a lot of seller advertise fake or nonexistent itemsThere is also a lack of communication with sellers and ripple often curse each other out on herePoshmark customer service is absaloutly no help what so ever and in my case I got my account locked because I warned other buyers to beware of a seller* *** ** *** *** ** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** * *** ** *** People please don't waste your time on this siteYou will come across good users but you will more often come across bad onesAnd if you do get an account, please do not trade and video record everything because there are a lot of scammers present on that site
I sold a brand new MK Wallet on Poshmark I let it go to a buyer who was to pay me when receivedShe received and told Poshmark customer service she got some old MK wallet that I had sent - I did not send it nor would I have ever done that I pride myself on selling nice items and would donate anything like the one she said I sentI sent the one pictured in my closetThe Poshmark customer service team sided with her and she is sending me the old wallet and no moneyI am sad and hurt and out a brand new wallet that I really loved and would have loved to have kept! Shocked by my treatment as I have a great reputation on their site as far as sales and my merchandise is in great condition!
I began shopping on Poshmark, and found good sellers, I ordered their items and the items came on time and in the condition describedThat was the only good partThen there are the bad sellers, which the website seems to support; who, after you place an order and have waited a week, with the funds already withdrawn from your account, cancel the order because, get this, "they have changed their mind!" and better yet, they tell a lie that the "product is damaged"Who on God's green earth would ever do business with people like this? Who put an item up for sale, take your money, and then after making you wait a week, change their mind, and cancel the order? Then your money is gone for weeks! The week you waited for your order, and the two weeks you have to wait until the funds are back in your account before you can purchase something else!
This site sucksStay away from it they gossip and slander people and creepily "follow people" through their website, thus invading your privacy, and turning sellers away from prospective buyers through gossip or slanderThey call this 'following' on thier webiste and actually allow this!!! On your account it is shown that ..."so and so is following you," as they describe it, and you don't know who is 'following you'!!! then, if they have an agenda or grudge against you, they can get the seller to "cancel your order, because the seller mysteriously 'changed their mind,' or the item was somehow 'mysteriously damaged' !!! The weirdest thing ever!!! Spooky and weird!!!
This is not done on reputable sites such as *** or *** or ***, or many othersPoshmark is simply not behaving reputably!
I had to ask help from a bank representative about my funds being restored to my account after the seller had" mysteriously canceled" my order, and I told the Bank Representative what happened, and she said she also shops on Poshmark! and she said, quote "THAT IS NO WAY TO DO BUSINESSI WOULD CANCEL MY ACCOUNT WITH THEM."
then it is almost impossible to cancel your account, for they make you petition Poshmark to cancel your account and then they do not cancel it upon your request!!!
So be forewarned, and save your money and time, save your poor self the huge disappointment, of Poshmark's mysterious "wild goose chase" after "spuriously sold" and "canceled items", and go elsewhere where the customers are respected and the sellers are honest
This place is a total scamMy daughter bought something on here, and they never shipped itThen they emailed us and said we were allowed to cancel our order since it had been so longLo and behold, the only way to cancel the order was to create an account, give them our information, and click "start shopping" and be directed to their page before requesting a refundThis looks like a DATA MINING SCHEME to meFake products to used to get your information and site traffic
For order ***, as stated within our policy a user has days from date
of delivery to report an issueAs the user did not reach out to use until the funds has been releasedAs a courtesy we have credited the user $in Posh CreditFor this we consider the case closed
Our records show the user has been provided a shipping label to ship the order to our officeOnce we get the order in our office, we will issue the buyer a refundFor this reason, we consider the case resolved
Initial Business Response /* (1000, 5, 2015/05/28) */
We have conversed with the user and generated a one time use reset password *** The user has reset their password *** have been able to log onto their account
We consider this case resolved
I was a seller on this websiteI sold a pair of adidas, that I retailed bought for about I sold them from and of course poshmark gains a profit so I received about dollarsFine, no problemThe buyer stated that the shoes did not seem authentic to her so she made a return (keep in mind I gave support a heads up before she made the return) they advised to just wait it out until she did because I’m their guidelines nothing they could do could intervene that)So the return happens, they immediately ask for the dollars because they have already reimbursed herNo problem at allIt’s more so my faultI pay them back as soon as I get the email and close my account, just because I was embarrassedSo they never tell me they’ll send the shoes until I email asking about themThe representative (which is who I’ve spoken to consistently throughout, sends me a confirmation saying they would soon be sent backSo approximately a week later, I received a package from their HQ..s
I just starting selling boutique items on Poshmark and have bought from their wholesale merchantsOne of my wholesale orders was incompleteI ordered a set of scarves, a set of sweatshirts, a set of shirts, and a set of sweatersThree items arrived and the sweatshirts did notI got the notice to accept my order because it had arrived and instead I clicked the button that says "not delivered"It said to wait three days to see if the items show upI waited and then sent an email to customer service telling them I had not received one of my itemsBy this point I had been charged for the full orderThat happened automatically on day threeI didn't get a response other than an automated email saying it may take up to hours to get a responseI left a one star rating for the seller and mentioned I was missing an itemI got no response from her eitherI waited another week and sent another email to Poshmark, but still got no responseI'm out money for a wholesale item I did not
I ordered an item from Poshmark and on the item was clearly stated that I would get special $shippingI have photo proof of this as well if neededI then see I was charged $for the shipping and I contacted the company to let them know what happened and requested they refund me back the $they owed me back onto my credit cardThey wrote back to my email claiming they cannot refund my card but gave me a credit on my account to use for my next purchaseI then wrote again stating that unacceptable and to have a manager contact me and said again to refund my card or they could put the money on my account in a way that I could cash it out for a checkThe same person (non manager) wrote back again saying all they could do was the credit towards my next purchase as stated aboveThis company is deceitful and then won't even take responsibility for its own actions
My email is *** and poshmark wrongfully disabled my account after I informed them that returns being sent to me where mailed to the wrong address because I movedso instead of poshmark giving me a solution, they instead closed my accountthis is the most unethicsl action I have ever seen take placethis company is shady
I had purchased a pair of pants from a seller on this siteWhen I received my order the size and fit of the pants were incorrectI submitted a claim with photos to Poshmark which obviously displayed the pants as too small and the wrong fitPoshmark denied my claimSince they have no customer service phone number I emailed them to dispute the claim to which they blew me off once again
After registering an account, placing the order, paying with Paypal, etcthe item never showed upNo response from seller or from the companyFrustrating!! Their recommendation is just to cancel the orderI wouldn't have ordered the item if I wanted to just cancel it
item receiced was not item listed
bottom line I would not recommend it to a friend
star for me
I bought several things from Poshmark over the course of a few months however stopped once I found out that their "poshmark guarantee" saying they will stand behind a purchase is a lie - I contacted them immediately upon receiving an item I had purchased that was inconsistent with how it was described in the adThe item was described as "like new" when it was in fact very worn, had strings coming out of it and was unwearable.Poshmark said there was nothing wrong with the description and would not offer a return or refundDo not believe this company's lies about providing a guarantee for your purchases - when it comes time to take them up on this assurance you will find out that the guarantee was a lie and they will not honor it
On Oct 21, 2017, I ordered a "flamingo iPhone case" on Poshmark.comOrder number ***The item was described times as it is for Iphone 7; however the case I received is used for iPhone 7+ onlyThe item was delivered to my house on Thursday, Oct during noon (according to Poshmark representative)I filed a complaint that the item was not as described on Saturday, Oct According to Poshmark's customer protection policy, I have days to file the complaint to receive a full refundMy refund was denied after multiple communication with the company
Be very very very careful if you use this websitePoshmark protects the seller only and leaves the decision to accept a return up to themPurchased an item that was listed as "brand new- worn once" when I got it in the mail it was covered in food and oil stains and it was been obviously tailored to change the sizeWhen I tried reaching out to the seller saying if they had listed a more accurate description I would have never purchased the item, they became incredibly nasty and chalked it up to, "too bad, I have your money already" absolutely no support from poshmark customer service and now I'm stuck with an item in such bad shape I wouldn't even donate itWaste of time, money and energyI will never use this website again- facebook marketplace is more secure (and that's saying something)
Just not a great way to buy stuffI bought something that was misrepresented and my request to return it was deniedWon't be buying againI just made my first sale on poshmark and found out that they don't actually PAY me the money I madeIt's all "credits" to buy more from their siteNO WHERE does their site say this when you explore selling with themI have pored over their FAQs, selling pages, etcNOTHING tells me I will not actually make the money from my saleFRICKIN scamI will not use my credits to buy with them because that too has been a disasterI received something not as described and they declined my returnOn every level this site is a scam
They have failed to transfer the funds of money I have earned on their site into my bank account per the agreement they offerThey have stolen $*** from me, on top of the 20% they already robbed from each one of my salesI requested the direct deposit over a week ago- the process should only take 2-daysI have sent them multiple emails- nobody has replied with a definitive answer as to whyI WILL take them to small claims court if unresolved
After buying on Poshmark and having loyalty for some time I finally decided to try selling on it! I immediately sold itemsTwo of the buyers have filed "complaints" against my productsOne is being returned because of a stain on the pocket that was CLEARLY SHOWN IN THE PICTURE & NOTED IN THE DESCRIPTIONThe other, I have not yet heard back from Customer Service regarding the reasonPoshmark doesn't protect its sellers, and I should have listened to my friends who said people would do this and Poshmark would side with the crooked buyer
I have used poshmark for a bitMy experience with this company is just badThe problem is that poshmark has no rating system that is permanent so buyers or sellers can beware of bad usersI have bought many things on posh and most of what I bought the seller never shipsPoshmark holds the money for days and then it takes a couple a days for the money to be refunded after the order is cancelledThere are a lot of inductive sellers with listings for sale and a lot of seller advertise fake or nonexistent itemsThere is also a lack of communication with sellers and ripple often curse each other out on herePoshmark customer service is absaloutly no help what so ever and in my case I got my account locked because I warned other buyers to beware of a seller* *** ** *** *** ** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** * *** * *** ** *** People please don't waste your time on this siteYou will come across good users but you will more often come across bad onesAnd if you do get an account, please do not trade and video record everything because there are a lot of scammers present on that site
I sold a brand new MK Wallet on Poshmark I let it go to a buyer who was to pay me when receivedShe received and told Poshmark customer service she got some old MK wallet that I had sent - I did not send it nor would I have ever done that I pride myself on selling nice items and would donate anything like the one she said I sentI sent the one pictured in my closetThe Poshmark customer service team sided with her and she is sending me the old wallet and no moneyI am sad and hurt and out a brand new wallet that I really loved and would have loved to have kept! Shocked by my treatment as I have a great reputation on their site as far as sales and my merchandise is in great condition!
I began shopping on Poshmark, and found good sellers, I ordered their items and the items came on time and in the condition describedThat was the only good partThen there are the bad sellers, which the website seems to support; who, after you place an order and have waited a week, with the funds already withdrawn from your account, cancel the order because, get this, "they have changed their mind!" and better yet, they tell a lie that the "product is damaged"Who on God's green earth would ever do business with people like this? Who put an item up for sale, take your money, and then after making you wait a week, change their mind, and cancel the order? Then your money is gone for weeks! The week you waited for your order, and the two weeks you have to wait until the funds are back in your account before you can purchase something else!
This site sucksStay away from it they gossip and slander people and creepily "follow people" through their website, thus invading your privacy, and turning sellers away from prospective buyers through gossip or slanderThey call this 'following' on thier webiste and actually allow this!!! On your account it is shown that ..."so and so is following you," as they describe it, and you don't know who is 'following you'!!! then, if they have an agenda or grudge against you, they can get the seller to "cancel your order, because the seller mysteriously 'changed their mind,' or the item was somehow 'mysteriously damaged' !!! The weirdest thing ever!!! Spooky and weird!!!
This is not done on reputable sites such as *** or *** or ***, or many othersPoshmark is simply not behaving reputably!
I had to ask help from a bank representative about my funds being restored to my account after the seller had" mysteriously canceled" my order, and I told the Bank Representative what happened, and she said she also shops on Poshmark! and she said, quote "THAT IS NO WAY TO DO BUSINESSI WOULD CANCEL MY ACCOUNT WITH THEM."
then it is almost impossible to cancel your account, for they make you petition Poshmark to cancel your account and then they do not cancel it upon your request!!!
So be forewarned, and save your money and time, save your poor self the huge disappointment, of Poshmark's mysterious "wild goose chase" after "spuriously sold" and "canceled items", and go elsewhere where the customers are respected and the sellers are honest
This place is a total scamMy daughter bought something on here, and they never shipped itThen they emailed us and said we were allowed to cancel our order since it had been so longLo and behold, the only way to cancel the order was to create an account, give them our information, and click "start shopping" and be directed to their page before requesting a refundThis looks like a DATA MINING SCHEME to meFake products to used to get your information and site traffic
For order ***, as stated within our policy a user has days from date
of delivery to report an issueAs the user did not reach out to use until the funds has been releasedAs a courtesy we have credited the user $in Posh CreditFor this we consider the case closed
Our records show the user has been provided a shipping label to ship the order to our officeOnce we get the order in our office, we will issue the buyer a refundFor this reason, we consider the case resolved
Initial Business Response /* (1000, 5, 2015/05/28) */
We have conversed with the user and generated a one time use reset password *** The user has reset their password *** have been able to log onto their account
We consider this case resolved
I was a seller on this websiteI sold a pair of adidas, that I retailed bought for about I sold them from and of course poshmark gains a profit so I received about dollarsFine, no problemThe buyer stated that the shoes did not seem authentic to her so she made a return (keep in mind I gave support a heads up before she made the return) they advised to just wait it out until she did because I’m their guidelines nothing they could do could intervene that)So the return happens, they immediately ask for the dollars because they have already reimbursed herNo problem at allIt’s more so my faultI pay them back as soon as I get the email and close my account, just because I was embarrassedSo they never tell me they’ll send the shoes until I email asking about themThe representative (which is who I’ve spoken to consistently throughout, sends me a confirmation saying they would soon be sent backSo approximately a week later, I received a package from their HQ..s
I just starting selling boutique items on Poshmark and have bought from their wholesale merchantsOne of my wholesale orders was incompleteI ordered a set of scarves, a set of sweatshirts, a set of shirts, and a set of sweatersThree items arrived and the sweatshirts did notI got the notice to accept my order because it had arrived and instead I clicked the button that says "not delivered"It said to wait three days to see if the items show upI waited and then sent an email to customer service telling them I had not received one of my itemsBy this point I had been charged for the full orderThat happened automatically on day threeI didn't get a response other than an automated email saying it may take up to hours to get a responseI left a one star rating for the seller and mentioned I was missing an itemI got no response from her eitherI waited another week and sent another email to Poshmark, but still got no responseI'm out money for a wholesale item I did not
I ordered an item from Poshmark and on the item was clearly stated that I would get special $shippingI have photo proof of this as well if neededI then see I was charged $for the shipping and I contacted the company to let them know what happened and requested they refund me back the $they owed me back onto my credit cardThey wrote back to my email claiming they cannot refund my card but gave me a credit on my account to use for my next purchaseI then wrote again stating that unacceptable and to have a manager contact me and said again to refund my card or they could put the money on my account in a way that I could cash it out for a checkThe same person (non manager) wrote back again saying all they could do was the credit towards my next purchase as stated aboveThis company is deceitful and then won't even take responsibility for its own actions
My email is *** and poshmark wrongfully disabled my account after I informed them that returns being sent to me where mailed to the wrong address because I movedso instead of poshmark giving me a solution, they instead closed my accountthis is the most unethicsl action I have ever seen take placethis company is shady
I had purchased a pair of pants from a seller on this siteWhen I received my order the size and fit of the pants were incorrectI submitted a claim with photos to Poshmark which obviously displayed the pants as too small and the wrong fitPoshmark denied my claimSince they have no customer service phone number I emailed them to dispute the claim to which they blew me off once again
After registering an account, placing the order, paying with Paypal, etcthe item never showed upNo response from seller or from the companyFrustrating!! Their recommendation is just to cancel the orderI wouldn't have ordered the item if I wanted to just cancel it