Regarding order ***, the user only reported the item could not be located after deliveryPlease note this does not qualify as a formal return claimAs stated within our policy, a user has days from date of delivery ( as stated by USPS ) to open/file a formal return claimThe user did not file a formal claim and as such, our system released funds to the seller on the 4th dayAdditionally the user is aware of our policy, as they have previously fled a claim on our appFor this reason, we consider the case closed
My sister and I have purchased pairs of *** boots from different sellers on Poshmark as Christmas presentsShortly after the payments cleared, the sellers blocked usUnfortunately, we were unable to cancel the ordersThey've even used phony tracking #'s to make it appear as though they were deliveredThey've scammed so many people that the ads have been taken downBut, Poshmark still has our money and has not returned itI'm sharing what has happened to us in an attempt to prevent it from occurring again to other hard working families After working two jobs, it took almost months to save that money for our Christmas fundsPoshmark is a deceitful, manipulative business operated by thieves and liarsAVOID AT ALL COSTS! Any help that the Revdex.com could assist us we would be very much appreciated
Hello I sold some items on poshmarkThey emailed me that they released my money to my account and can redeem my money from my account and then they blocked my accountI emailed them times but all I get is automated respondI know how to redeem my money but when my account is blocked and I can not log in to my account how could I redeem my earningThey already got their money and now they wont give me any answerAll I want is for them to reopen my account one more time so I can redeem my balance and then I would never shop or sell hereI have star rating from sellers and buyersAll I want is to be able to log in to my account so I can redeem my earnimh
I have been trying to reach customer service at Poshmark for the last days with regard to a package that looks to be lostI sold an item to another person on October 5th, The value of the item dictated that the item first go to Poshmark authentication services, after which they would dispatch the authenticated item to the buyerI handed over the package containing the item on October 9, via day shipping (label provided by Poshmark)The item began travelling hroigh the USPS system on the same dayI continued to receive updates on the the package, it appeared to reroute once or twice and has finally now stopped tracking all togetherMy issue is that I've been trying to reach Poshmark to assist with this problem, and I'm getting no response from themAdditionally I've been in contact via Poshmark app with the buyer, who is also anxiously awaiting the item, but is growing impatient and frustratedMy last message to her is that I'm trying to reach Poshmark via ***
Initial Business Response /* (1000, 5, 2015/02/10) */
*** cancelled her order on 1/24/When an order is cancelled, we process a full refund back to the original payment methodTherefore, $was returned to her Visa on 1/24/Additionally we have emailed *** to clarify the
situation and provide her with a refund receipt
Initial Consumer Rebuttal /* (2000, 7, 2015/02/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am accepting this response because the money is back in my accountHOWEVER, they did not allow me to cancel my purchase on the 7th day of non shipment, nor on the 8th day! I had to wait until the 9th day of non shipment to cancel my purchaseSo they are not true to their policyThank you Revdex.com, for taking them up on this matter, I truly appreciate you!!!
I purchased an item from Poshmark on February 24thI received the item and it was not as described by the sellerI alerted Poshmark, and they approved my case, allowing me to return my $itemThe seller I purchased from has received the returned itemI have not received my $refundI contacted Poshmark on March 6th to resolve the issueI received an automated email, saying that I would get a response in hoursI have given them hours to respond, but they have notI want my $refundI have successfully returned the item, but Poshmark has not responded to my emails
Hello, I sell and sometimes buy shoes and clothes from the website Poshmark through the app that I have on my phoneI have done this for about yearsI think I am a quick shipper and as required by Poshmark try to be as detailed as poison with the items that I sell so the buyer will not be disappointed or unpleasantly surprised upon delivery of their purchaseI made a sale of a pair of gladiator sandals that were preowned and appeared to never have been worn when I purchased them myself on PoshmarkThey were too small for me so I let my daughter wear them once then decided to sellA buyer purchased them on July 13, And wasn’t satisfiedShe complained about the exact things I disclosed in the description of the listingTypically when you disclose everything and the buyer isn’t happy Poshmark does not require you to accept that the item is returned to you because the seller still chose to buyThe seller files a complaint stating the didn’t fit and that they didn’t tie and t
I purchased a ring which arrived not as described and defectiveThe ring was not the size advertized and it was badly damagedI requested a refund and Poshmark was unresponsiveI followed up with an email and Poshmark was unresponsiveI send another email and Poshmark responded stating that they didn't have enough pictures and that they had contacted me previouslyI asked for proof that they had contacted me on the date specified by them *** and recieved nothingThey are not abiding by their refund/return policy and are supporting sellers who are deceptive
I have called repeatedly but to no availMailbox is full and never an answerI have emailed repeatedlyBut no answerSimply asking for a statement of my account
If I'm being entirely honest, I have far more than just a service issueFirst things first, I signed up with Poshmark in May of this yearI had never previously used Poshmark, made a purchase through Poshmark, etcI had an advertisement on my account for free shipping for my first purchase since I was a new Posher, and also received an e-mail advertising for free shipping for my first purchaseAs I was making my first purchase, there wasn't anywhere to enter a promo code or anything of the sortI thought maybe the shipping discount was applied after the purchase was madeI snapped a screenshot of the free shipping advertisement on my account just in caseI noticed the shipping cost never dropped off my purchase total so I sent an email to customer support including the screenshot from my account as well as the free shipping email I had been sent just days beforeFinally after waiting two days, I heard back and was accused of not being a new userI emailed back and forth with c
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
I purchased two items at a high price that the seller advertised as genuine designer and they are fakes/counterfeitI tried to resell one of them and posh mark alerted me that it is not authentic and against the lawI found out that the seller purchased this item from another person on posh markI am not understanding how they were able to do thisI have sold all my designer items that are genuine with care and integrityPosh mark answers my emails always stating they are updating their email systemI feel this is a way to deter complaints and problems
Sold a shirt to a buyer on the app on December 10thToday is now December 17thPoshmark’s policy states that if the buyer does not release funds to me within days then on the 4th day after delivery, I will get my money automaticallyThis however is the 7th day and I still have not recieved anythingNeither have I recieved a report that my item had defects or anything of that nature, so I shoukd have my moneyI have emailed them about times and only got a reply to my first email I ever sent themAny after that have not been answered so I resorted to TwitterI posted on their post and they asked me to give my user name so I did and I still have recieved no contact of any kindI am just trying to have my money that I deserve as I shipped and sold the item properly through their service
This company is a liaison for sellers and purchasers of used merchandise They are suppose to settle disputes between sellers and purchasers, they control the payments until the purchase has been accepted I had a problem and wanted to return an item, so I reached out to see how to make a return on 1/3/the reply indicates I should receive a response within hours I never received a response and have reached out approximately more times with no response I am completely frustrated by their professionalism and I would recommend being very careful before making a purchase
I placed an order based on the description it’s a crossbody bag but when I received the item it was actually a camera bag so I did my research and found all other sellers on Poshmark, Well known website has it under the right name camera bag also the seller didn’t mention the dimensions in the ad, it was in the comments which noway I can rwaf all the buyers questions to find the dimensions so based on Poshmark return policy if item wasn’t as described I can open a case, return the item and get my money back but here we go those thieves won’t accept my return, charged me for the itemI won’t deal with this business again
I use the Poshmark app to buy and sell itemsThey receive 20% of all profits from any sales I make as well as a flat fee of $for sales under $I have all positive reviews on this website with the exception of one person who's item was compromised in transit via USPSI recently sold an item for approximately $on their site, they took the fee of $2.95, which means I only made $I sold an item that was in excellent condition, no flaws, tears, rips, stainsThis website leaves the seller in charge of handling which also factors in a long drive to the post office to ship this item outSo basically I made no profit, which leads me to my complaintThis app has no moderator for reviews, so anyone can write whatever they want regardless of whether or not its true, false, slander etcThe person who I sold my item to has minimal activity on this app and has no items posted for saleA customer/recipient has business days to accept the item that was shipped to themI waited
Poshmark allowed a return of a new with tags item essentially because the buyer did not like the item once she received itTo begin, they ignored both my email regarding this return in addition to a dm via FacebookRegardless, when the item was returned, it was no longer in the “new with tags” condition, as it no longer had the outer box or card from the company that sells this item
CEO, *** *** *** ***, our SVP of Community, Tracy Sun Co-Founder, SVP of New Markets Gautam Golwala Co-Founder, CTO Chetan Pungaliya Co-Founder, SVP of Engineering November 20, I have contacted Poshmark at least times since selling my 1st two items as a new seller (October 2018) to find out why my earnings have not been deposited to my bank as I requestedThese sells occurred in October & 31, I requested that my earnings be transferring to my bank account, cash out on November 3, After sending emails over a month's period of time I only received one response almost weeks ago saying that my deposit should be processed in an additional to daysIt has been two weeks since then, and nothingThere is no way of speaking to anyone at this company, which is highly suspicious and ridiculousIt is unlawful for sellers' earnings to be held after buyers have received goods and reported high ratings of product and the sellerI received stars from b
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Karl***
Regarding order ***, the user only reported the item could not be located after deliveryPlease note this does not qualify as a formal return claimAs stated within our policy, a user has days from date of delivery ( as stated by USPS ) to open/file a formal return claimThe user did not file a formal claim and as such, our system released funds to the seller on the 4th dayAdditionally the user is aware of our policy, as they have previously fled a claim on our appFor this reason, we consider the case closed
My sister and I have purchased pairs of *** boots from different sellers on Poshmark as Christmas presentsShortly after the payments cleared, the sellers blocked usUnfortunately, we were unable to cancel the ordersThey've even used phony tracking #'s to make it appear as though they were deliveredThey've scammed so many people that the ads have been taken downBut, Poshmark still has our money and has not returned itI'm sharing what has happened to us in an attempt to prevent it from occurring again to other hard working families After working two jobs, it took almost months to save that money for our Christmas fundsPoshmark is a deceitful, manipulative business operated by thieves and liarsAVOID AT ALL COSTS! Any help that the Revdex.com could assist us we would be very much appreciated
Hello I sold some items on poshmarkThey emailed me that they released my money to my account and can redeem my money from my account and then they blocked my accountI emailed them times but all I get is automated respondI know how to redeem my money but when my account is blocked and I can not log in to my account how could I redeem my earningThey already got their money and now they wont give me any answerAll I want is for them to reopen my account one more time so I can redeem my balance and then I would never shop or sell hereI have star rating from sellers and buyersAll I want is to be able to log in to my account so I can redeem my earnimh
I have been trying to reach customer service at Poshmark for the last days with regard to a package that looks to be lostI sold an item to another person on October 5th, The value of the item dictated that the item first go to Poshmark authentication services, after which they would dispatch the authenticated item to the buyerI handed over the package containing the item on October 9, via day shipping (label provided by Poshmark)The item began travelling hroigh the USPS system on the same dayI continued to receive updates on the the package, it appeared to reroute once or twice and has finally now stopped tracking all togetherMy issue is that I've been trying to reach Poshmark to assist with this problem, and I'm getting no response from themAdditionally I've been in contact via Poshmark app with the buyer, who is also anxiously awaiting the item, but is growing impatient and frustratedMy last message to her is that I'm trying to reach Poshmark via ***
Initial Business Response /* (1000, 5, 2015/02/10) */
*** cancelled her order on 1/24/When an order is cancelled, we process a full refund back to the original payment methodTherefore, $was returned to her Visa on 1/24/Additionally we have emailed *** to clarify the
situation and provide her with a refund receipt
Initial Consumer Rebuttal /* (2000, 7, 2015/02/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am accepting this response because the money is back in my accountHOWEVER, they did not allow me to cancel my purchase on the 7th day of non shipment, nor on the 8th day! I had to wait until the 9th day of non shipment to cancel my purchaseSo they are not true to their policyThank you Revdex.com, for taking them up on this matter, I truly appreciate you!!!
As stated within our policy, fit issues do not qualify for a returnFor this reason, we consider the case closed
I purchased an item from Poshmark on February 24thI received the item and it was not as described by the sellerI alerted Poshmark, and they approved my case, allowing me to return my $itemThe seller I purchased from has received the returned itemI have not received my $refundI contacted Poshmark on March 6th to resolve the issueI received an automated email, saying that I would get a response in hoursI have given them hours to respond, but they have notI want my $refundI have successfully returned the item, but Poshmark has not responded to my emails
Hello, I sell and sometimes buy shoes and clothes from the website Poshmark through the app that I have on my phoneI have done this for about yearsI think I am a quick shipper and as required by Poshmark try to be as detailed as poison with the items that I sell so the buyer will not be disappointed or unpleasantly surprised upon delivery of their purchaseI made a sale of a pair of gladiator sandals that were preowned and appeared to never have been worn when I purchased them myself on PoshmarkThey were too small for me so I let my daughter wear them once then decided to sellA buyer purchased them on July 13, And wasn’t satisfiedShe complained about the exact things I disclosed in the description of the listingTypically when you disclose everything and the buyer isn’t happy Poshmark does not require you to accept that the item is returned to you because the seller still chose to buyThe seller files a complaint stating the didn’t fit and that they didn’t tie and t
I purchased a ring which arrived not as described and defectiveThe ring was not the size advertized and it was badly damagedI requested a refund and Poshmark was unresponsiveI followed up with an email and Poshmark was unresponsiveI send another email and Poshmark responded stating that they didn't have enough pictures and that they had contacted me previouslyI asked for proof that they had contacted me on the date specified by them *** and recieved nothingThey are not abiding by their refund/return policy and are supporting sellers who are deceptive
I have called repeatedly but to no availMailbox is full and never an answerI have emailed repeatedlyBut no answerSimply asking for a statement of my account
If I'm being entirely honest, I have far more than just a service issueFirst things first, I signed up with Poshmark in May of this yearI had never previously used Poshmark, made a purchase through Poshmark, etcI had an advertisement on my account for free shipping for my first purchase since I was a new Posher, and also received an e-mail advertising for free shipping for my first purchaseAs I was making my first purchase, there wasn't anywhere to enter a promo code or anything of the sortI thought maybe the shipping discount was applied after the purchase was madeI snapped a screenshot of the free shipping advertisement on my account just in caseI noticed the shipping cost never dropped off my purchase total so I sent an email to customer support including the screenshot from my account as well as the free shipping email I had been sent just days beforeFinally after waiting two days, I heard back and was accused of not being a new userI emailed back and forth with c
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***
I purchased two items at a high price that the seller advertised as genuine designer and they are fakes/counterfeitI tried to resell one of them and posh mark alerted me that it is not authentic and against the lawI found out that the seller purchased this item from another person on posh markI am not understanding how they were able to do thisI have sold all my designer items that are genuine with care and integrityPosh mark answers my emails always stating they are updating their email systemI feel this is a way to deter complaints and problems
Sold a shirt to a buyer on the app on December 10thToday is now December 17thPoshmark’s policy states that if the buyer does not release funds to me within days then on the 4th day after delivery, I will get my money automaticallyThis however is the 7th day and I still have not recieved anythingNeither have I recieved a report that my item had defects or anything of that nature, so I shoukd have my moneyI have emailed them about times and only got a reply to my first email I ever sent themAny after that have not been answered so I resorted to TwitterI posted on their post and they asked me to give my user name so I did and I still have recieved no contact of any kindI am just trying to have my money that I deserve as I shipped and sold the item properly through their service
This company is a liaison for sellers and purchasers of used merchandise They are suppose to settle disputes between sellers and purchasers, they control the payments until the purchase has been accepted I had a problem and wanted to return an item, so I reached out to see how to make a return on 1/3/the reply indicates I should receive a response within hours I never received a response and have reached out approximately more times with no response I am completely frustrated by their professionalism and I would recommend being very careful before making a purchase
I placed an order based on the description it’s a crossbody bag but when I received the item it was actually a camera bag so I did my research and found all other sellers on Poshmark, Well known website has it under the right name camera bag also the seller didn’t mention the dimensions in the ad, it was in the comments which noway I can rwaf all the buyers questions to find the dimensions so based on Poshmark return policy if item wasn’t as described I can open a case, return the item and get my money back but here we go those thieves won’t accept my return, charged me for the itemI won’t deal with this business again
I use the Poshmark app to buy and sell itemsThey receive 20% of all profits from any sales I make as well as a flat fee of $for sales under $I have all positive reviews on this website with the exception of one person who's item was compromised in transit via USPSI recently sold an item for approximately $on their site, they took the fee of $2.95, which means I only made $I sold an item that was in excellent condition, no flaws, tears, rips, stainsThis website leaves the seller in charge of handling which also factors in a long drive to the post office to ship this item outSo basically I made no profit, which leads me to my complaintThis app has no moderator for reviews, so anyone can write whatever they want regardless of whether or not its true, false, slander etcThe person who I sold my item to has minimal activity on this app and has no items posted for saleA customer/recipient has business days to accept the item that was shipped to themI waited
Poshmark allowed a return of a new with tags item essentially because the buyer did not like the item once she received itTo begin, they ignored both my email regarding this return in addition to a dm via FacebookRegardless, when the item was returned, it was no longer in the “new with tags” condition, as it no longer had the outer box or card from the company that sells this item
CEO, *** *** *** ***, our SVP of Community, Tracy Sun Co-Founder, SVP of New Markets Gautam Golwala Co-Founder, CTO Chetan Pungaliya Co-Founder, SVP of Engineering November 20, I have contacted Poshmark at least times since selling my 1st two items as a new seller (October 2018) to find out why my earnings have not been deposited to my bank as I requestedThese sells occurred in October & 31, I requested that my earnings be transferring to my bank account, cash out on November 3, After sending emails over a month's period of time I only received one response almost weeks ago saying that my deposit should be processed in an additional to daysIt has been two weeks since then, and nothingThere is no way of speaking to anyone at this company, which is highly suspicious and ridiculousIt is unlawful for sellers' earnings to be held after buyers have received goods and reported high ratings of product and the sellerI received stars from b
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Karl***