I have been a buyer and seller on Poshmark for the last several yearsRecently I received an order in the mail that was meant for another buyerWhen I contacted the seller an advised them of the error she advised me that MY item had went to the wrong location as wellShe accepted responsibility for the mistake and promised to get my item to me ASAPIn the meantime Poshmark released the funds to the seller, without getting my notice that I received my product, because the tracking stated the item was receivedNow Poshmark advises me that I have received the item as per the tracking and is wanting me to prove my caseI have sent them pictures of my conversation with the seller, pictures of the wrong item in the box and a picture of the packaging label showing that I returned to senderStill no help from PoshmarkVery irresponsible of such a large company
Poshmark releases checks for items sold in your personal "closet"One of my larger releases was never delivered or became lost in the mail as it's been weeks since I requested itTheir support team responded stating they would cancel the prior check and release the funds back into my account, but this has not been doneI've reached out to their support team more times asking for help and there is radio silence....I desperately would like MY money from MY sales
Poshmark has ZERO support other than generic emails that never address the real issueYou send an email to wait hours MINIMUM to get am email back with a response that doesn't address your issuesThere is no other way to contact anyoneThey give you the run around for sureI've been selling with Posh for over years nowRecently, one of my sales was accepted by the buyer and somehow I was only credited a partial amount of my earningsI'm not talking about the cut they take, which is ridiculous, but truly they did not give me the full amount of my fair earningsI've emailed them multiple times and they have so far just given me the usual generic run around emails in responseThese guys seriously fail their sellersIt's hard not to believe they're crooks, fully aware of the way they're doing business at this pointI will be shutting my closet down as soon as I get the rest of my money from themDon't let the name fool you, they are anything but Posh
I used Poshmark a few times with no issueThis last time I came across a seller advertising a Coach Poppy Series Tote bag for $I made an offer for $and she acceptedWhen I received my order it was NOT as advertisedIt is a TERRIBLE REPLICA but not only that, the seller left the $price tag attached on the inside of the bag ! I immediately notified Poshmark with photos and got an auto response of “ we are experiencing a high volume of calls and will resolve your issue in hours” This began on the 29th of December the VERY moment I received the productAs of now (Jan 9th ) I have sent emails and now Poshmark claims that I did not respond within the hour window, therefore the funds have been released to the seller ! Poshmark slack of Customer concern is totally UNREAL ! I can PROVE that I was scammed, yet they are doing absolutely nothing about itAll I am asking is for a proper refund and where to send this awful fake bag advertised as a Coach bag back to where
I ordered a pair of sandals that were described as "*** *** Redlands Knotted Sandals New" in the listing title"*** *** Redlands Knotted Sandals, size or 8.5/no boxRetail was $**, these are nearly brand new, only worn once, and hard to findI'm not entirely sure I want to give them up!" What I received was nowhere near new condition and differed greatly from the photographs in the listing"Posh Protect" is their guarantee that is supposed to protect consumers from falsely advertised/listed itemsAfter submitting various photographs illustrating the grave difference in advertised versus actual condition, Poshmark's customer service replied to me offering me a $** credit on a future order, but claimed that the "condition is consistent with description." I replied back as this is unmistakably incorrect, but they made no attempt to remedy this outside of a $** credit on a future purchasePlease let me know if there is somewhere I can forward or attach photographs and/o
I ordered a pair of shoes the description read that they were a size 10.5, I received them and they were a size I did find it weird that I couldn't call a customer service departmentI was scared after reading all of these reviews that I wouldn't get my money backThey not only paid for my shipping to return but I received my money right awayThere are more negative reviews than positive which is scary for online shoppingI don't want to take the risk so I will not shop there againI'm just happy that they returned my money
I purchased items separately from a sellerI contacted Poshmark to please refund one of the shipping costs since the seller was going to be sending them together in one boxPoshmark did not respondTheir FAQ states to ask the seller to cancel both orders and have the seller relist it in order to buy itSo, I asked seller to please make a private bundle of these two items for me (to save the shipping costs)total cost for both items should have been $($for earrings, $for bracelet, $for shipping)She relisted the bundle at $Another buyer purchased my bundle within seconds even though it was reserved for meThe seller relisted it again, and I bought it at $The seller then cancelled my orderThe seller relisted this item four times at $40, and then kept cancelling my ordersThen, the seller said she wouldn’t relist it for me unless I paid $in total for the items that I originally paid her $forSo I did, and paid $instead of the original $Your
I have attempted to purchase different items on this site over the course of months of the items were never shipped by the Sellers The 4th item was shipped, not as described and included a note from the Seller acknowledging that the item was stained and including a packet of cell phone stickers No one buying an item thinks cell phone stickers make up for stains Sellers aren't rated, so you don't know if the person you're buying from will ship their items or whether the Seller is responsible with their descriptions I'll stick with e-Bay
I have called repeatedly but to no availMailbox is full and never an answerI have emailed repeatedlyBut no answerSimply asking for a statement of my account
Buy and Sell at your own risk There is absolutely NO customer service They request everything by email and it takes days before you get an answer, if any Many times they don't even address your question correctly I had sold a pair of never worn shoes to a buyer, mailed them out, buyer "opened a case" indicating shoes showed wear and sent pictures in Yes the pictures did show wear, how did it get there? were they even the same shoes? Poshmark always settles with the buyer Buyer was able to mail the shoes back Bottom line-sell at your own risk, No customer service
The buyer's last reply to us was on *** ***We sent her an emailing requesting for photo proofs so we can better assist her on *** ***Because we did not receive a reply back or the requested photo proofs, we are not able to move forward with this caseFor this reason, we consider the case
closedThe buyer is welcome to email us back and provide us with the requested photo proofs of the areas that are not as described
I received a purchased item that had oil spots and stains and these were not listed in the description of the itemI tried filing a complaint with the company for a full refundBecause I was unable to file a complaint thru their web app or desktop, I was denied in my claimWhen I explained that I tried resetting my password for my profile, I never received am instruction email from the company after attemptsI reached out to their customer suppprt to inquire about a refund for the skirt I received, I was told that because I didn't file a complaint properly that my refund request will not be granted
With Poshmark, you are basically dealing with a black market and don't know much about the items I purchased an expensive item that I never received Poshmark said to ask the seller about the item Never heard from the seller about this item although she did respond promptly about my interest in another even more expensive article in her closet Now I am waiting for another item to be sent from another seller- it has been weeks already and I am going to cancel Also, you are never sure your item is "authentic" or not I purchased a Burberry bag that upon receiving it saw it was not authentic although the seller insisted it was I have given enough chances to this website; buyer beware I will stick with *** and *** for now on
I have been email and trying to get in touch with this companyI sold an item on there website and they stated that my payment would be automatically release in three daysIt has been weeks and I still have not been paid and my payment still haven’t been release
Buy and Sell at your own risk There is absolutely NO customer service They request everything by email and it takes days before you get an answer, if any Many times they don't even address your question correctly I had sold a pair of never worn shoes to a buyer, mailed them out, buyer "opened a case" indicating shoes showed wear and sent pictures in Yes the pictures did show wear, how did it get there? were they even the same shoes? Poshmark always settles with the buyer Buyer was able to mail the shoes back Bottom line-sell at your own risk, No customer service
Poshmark Seller,*** *** of *** *** *** cheated me and Poshmark did nothing to rectify the situation - CUSTOMERS BEWARE, if you get item that is not as advertised Poshmark will NOT help youI expressly asked about the color of a pair of boots before ordering as they are a tricky color to photographWhen the boots came, they were not the color advertised nor the color the seller said they were and neither the seller or the Poshmark site would do ANYTHING to make the situation rightI was told they were more green than turquoiseAs per Poshmark's request I sent a photo of the turquoise boots next to a garment that is actually greenWe e mailed back and forth numerous times, I jumped through their hoops, including a request to photo the boots IN DIFFERENT LIGHTING but no satisfactory responseI got notification these were delivered but did not see them on my porch until several days laterPoshmark claimed I waited too long to notify them but I told them of the problem t
I ordered a pair of shoes the description read that they were a size 10.5, I received them and they were a size I did find it weird that I couldn't call a customer service departmentI was scared after reading all of these reviews that I wouldn't get my money backThey not only paid for my shipping to return but I received my money right awayThere are more negative reviews than positive which is scary for online shoppingI don't want to take the risk so I will not shop there againI'm just happy that they returned my money
The seller advertised the merchandise had no visible signs of wear on the outside which is why I purchased it it on line without seeing it in person like in a storeUpon receiving the merchandise there were signs of wear to the leather on the outside of the bagI immediately notified Poshmart as and asked for a refundThey are refusing to refund my money because they say it is loving wearThis is not a standard policyThe bag was misrepresented online causing me to purchase an item that stated it had no visible signs of wear on the outsideTheir policy is refund if item is misrepresent dThis item was misrepresented because it most certainly shows visible signs of wear and I enclosed pictures to Poshmart to prove itThey still refused to give me a refund
I have been a buyer and seller on Poshmark for the last several yearsRecently I received an order in the mail that was meant for another buyerWhen I contacted the seller an advised them of the error she advised me that MY item had went to the wrong location as wellShe accepted responsibility for the mistake and promised to get my item to me ASAPIn the meantime Poshmark released the funds to the seller, without getting my notice that I received my product, because the tracking stated the item was receivedNow Poshmark advises me that I have received the item as per the tracking and is wanting me to prove my caseI have sent them pictures of my conversation with the seller, pictures of the wrong item in the box and a picture of the packaging label showing that I returned to senderStill no help from PoshmarkVery irresponsible of such a large company
Poshmark releases checks for items sold in your personal "closet"One of my larger releases was never delivered or became lost in the mail as it's been weeks since I requested itTheir support team responded stating they would cancel the prior check and release the funds back into my account, but this has not been doneI've reached out to their support team more times asking for help and there is radio silence....I desperately would like MY money from MY sales
Poshmark has ZERO support other than generic emails that never address the real issueYou send an email to wait hours MINIMUM to get am email back with a response that doesn't address your issuesThere is no other way to contact anyoneThey give you the run around for sureI've been selling with Posh for over years nowRecently, one of my sales was accepted by the buyer and somehow I was only credited a partial amount of my earningsI'm not talking about the cut they take, which is ridiculous, but truly they did not give me the full amount of my fair earningsI've emailed them multiple times and they have so far just given me the usual generic run around emails in responseThese guys seriously fail their sellersIt's hard not to believe they're crooks, fully aware of the way they're doing business at this pointI will be shutting my closet down as soon as I get the rest of my money from themDon't let the name fool you, they are anything but Posh
I used Poshmark a few times with no issueThis last time I came across a seller advertising a Coach Poppy Series Tote bag for $I made an offer for $and she acceptedWhen I received my order it was NOT as advertisedIt is a TERRIBLE REPLICA but not only that, the seller left the $price tag attached on the inside of the bag ! I immediately notified Poshmark with photos and got an auto response of “ we are experiencing a high volume of calls and will resolve your issue in hours” This began on the 29th of December the VERY moment I received the productAs of now (Jan 9th ) I have sent emails and now Poshmark claims that I did not respond within the hour window, therefore the funds have been released to the seller ! Poshmark slack of Customer concern is totally UNREAL ! I can PROVE that I was scammed, yet they are doing absolutely nothing about itAll I am asking is for a proper refund and where to send this awful fake bag advertised as a Coach bag back to where
I ordered a pair of sandals that were described as "*** *** Redlands Knotted Sandals New" in the listing title"*** *** Redlands Knotted Sandals, size or 8.5/no boxRetail was $**, these are nearly brand new, only worn once, and hard to findI'm not entirely sure I want to give them up!" What I received was nowhere near new condition and differed greatly from the photographs in the listing"Posh Protect" is their guarantee that is supposed to protect consumers from falsely advertised/listed itemsAfter submitting various photographs illustrating the grave difference in advertised versus actual condition, Poshmark's customer service replied to me offering me a $** credit on a future order, but claimed that the "condition is consistent with description." I replied back as this is unmistakably incorrect, but they made no attempt to remedy this outside of a $** credit on a future purchasePlease let me know if there is somewhere I can forward or attach photographs and/o
I ordered a pair of shoes the description read that they were a size 10.5, I received them and they were a size I did find it weird that I couldn't call a customer service departmentI was scared after reading all of these reviews that I wouldn't get my money backThey not only paid for my shipping to return but I received my money right awayThere are more negative reviews than positive which is scary for online shoppingI don't want to take the risk so I will not shop there againI'm just happy that they returned my money
I purchased items separately from a sellerI contacted Poshmark to please refund one of the shipping costs since the seller was going to be sending them together in one boxPoshmark did not respondTheir FAQ states to ask the seller to cancel both orders and have the seller relist it in order to buy itSo, I asked seller to please make a private bundle of these two items for me (to save the shipping costs)total cost for both items should have been $($for earrings, $for bracelet, $for shipping)She relisted the bundle at $Another buyer purchased my bundle within seconds even though it was reserved for meThe seller relisted it again, and I bought it at $The seller then cancelled my orderThe seller relisted this item four times at $40, and then kept cancelling my ordersThen, the seller said she wouldn’t relist it for me unless I paid $in total for the items that I originally paid her $forSo I did, and paid $instead of the original $Your
I have attempted to purchase different items on this site over the course of months of the items were never shipped by the Sellers The 4th item was shipped, not as described and included a note from the Seller acknowledging that the item was stained and including a packet of cell phone stickers No one buying an item thinks cell phone stickers make up for stains Sellers aren't rated, so you don't know if the person you're buying from will ship their items or whether the Seller is responsible with their descriptions I'll stick with e-Bay
I have called repeatedly but to no availMailbox is full and never an answerI have emailed repeatedlyBut no answerSimply asking for a statement of my account
Buy and Sell at your own risk There is absolutely NO customer service They request everything by email and it takes days before you get an answer, if any Many times they don't even address your question correctly I had sold a pair of never worn shoes to a buyer, mailed them out, buyer "opened a case" indicating shoes showed wear and sent pictures in Yes the pictures did show wear, how did it get there? were they even the same shoes? Poshmark always settles with the buyer Buyer was able to mail the shoes back Bottom line-sell at your own risk, No customer service
The buyer's last reply to us was on *** ***We sent her an emailing requesting for photo proofs so we can better assist her on *** ***Because we did not receive a reply back or the requested photo proofs, we are not able to move forward with this caseFor this reason, we consider the case
closedThe buyer is welcome to email us back and provide us with the requested photo proofs of the areas that are not as described
I received a purchased item that had oil spots and stains and these were not listed in the description of the itemI tried filing a complaint with the company for a full refundBecause I was unable to file a complaint thru their web app or desktop, I was denied in my claimWhen I explained that I tried resetting my password for my profile, I never received am instruction email from the company after attemptsI reached out to their customer suppprt to inquire about a refund for the skirt I received, I was told that because I didn't file a complaint properly that my refund request will not be granted
With Poshmark, you are basically dealing with a black market and don't know much about the items I purchased an expensive item that I never received Poshmark said to ask the seller about the item Never heard from the seller about this item although she did respond promptly about my interest in another even more expensive article in her closet Now I am waiting for another item to be sent from another seller- it has been weeks already and I am going to cancel Also, you are never sure your item is "authentic" or not I purchased a Burberry bag that upon receiving it saw it was not authentic although the seller insisted it was I have given enough chances to this website; buyer beware I will stick with *** and *** for now on
I have been email and trying to get in touch with this companyI sold an item on there website and they stated that my payment would be automatically release in three daysIt has been weeks and I still have not been paid and my payment still haven’t been release
Regarding order ***, the user has violated our policiesFor this reason, we consider the case closed
Do not download this app to your smartphoneThey are not like *** or *** they are a bunch of unprofessional CrooksDo not use this app read the reviews
Buy and Sell at your own risk There is absolutely NO customer service They request everything by email and it takes days before you get an answer, if any Many times they don't even address your question correctly I had sold a pair of never worn shoes to a buyer, mailed them out, buyer "opened a case" indicating shoes showed wear and sent pictures in Yes the pictures did show wear, how did it get there? were they even the same shoes? Poshmark always settles with the buyer Buyer was able to mail the shoes back Bottom line-sell at your own risk, No customer service
Poshmark Seller,*** *** of *** *** *** cheated me and Poshmark did nothing to rectify the situation - CUSTOMERS BEWARE, if you get item that is not as advertised Poshmark will NOT help youI expressly asked about the color of a pair of boots before ordering as they are a tricky color to photographWhen the boots came, they were not the color advertised nor the color the seller said they were and neither the seller or the Poshmark site would do ANYTHING to make the situation rightI was told they were more green than turquoiseAs per Poshmark's request I sent a photo of the turquoise boots next to a garment that is actually greenWe e mailed back and forth numerous times, I jumped through their hoops, including a request to photo the boots IN DIFFERENT LIGHTING but no satisfactory responseI got notification these were delivered but did not see them on my porch until several days laterPoshmark claimed I waited too long to notify them but I told them of the problem t
I ordered a pair of shoes the description read that they were a size 10.5, I received them and they were a size I did find it weird that I couldn't call a customer service departmentI was scared after reading all of these reviews that I wouldn't get my money backThey not only paid for my shipping to return but I received my money right awayThere are more negative reviews than positive which is scary for online shoppingI don't want to take the risk so I will not shop there againI'm just happy that they returned my money
The seller advertised the merchandise had no visible signs of wear on the outside which is why I purchased it it on line without seeing it in person like in a storeUpon receiving the merchandise there were signs of wear to the leather on the outside of the bagI immediately notified Poshmart as and asked for a refundThey are refusing to refund my money because they say it is loving wearThis is not a standard policyThe bag was misrepresented online causing me to purchase an item that stated it had no visible signs of wear on the outsideTheir policy is refund if item is misrepresent dThis item was misrepresented because it most certainly shows visible signs of wear and I enclosed pictures to Poshmart to prove itThey still refused to give me a refund