I ordered a coat for my toddler days ago and still it has not been sent to me and poshmark refuses to give me a refund until days pass which is on Oct Yet there app says I cannot cancel until Oct 25! Which is days! Seller is inresponsive and poshmark already took the money out of my bank and I still do t have my item! I had to purchase a coat for my toddler on *** with day shipping because poshmark never sent me my itemI want a refund and no longer want the coat that was not even sent to me anyways! I have no item and no money! Give me a refund!
I made a pruchase order # ***The seller ship the the item but it was damaged during shippmentI agreed to purchase the shoes at a dicounted price from the seller I contacted posh and expplainned that both me an the seller agree that I should get partrial refund and the rest of the money should be released to the seller and I will keep the shoesNow posh is making me shipp back the shoes and would not issue me a partial refundi send them multiple email explaining that there is no point of me shipping back the shoes if I want to keep them and all I want is a partail refundDespite everythhing they send me a shipping label without even tring to rectify the situationIf I shipp them back and purchase them again I have to pay for shipping
I sold a moncler coat for on Poshmark It was clearly listed size in pictures I sent it to the Poshmark concierge who approved size and quality with buyer Was then shipped to buyer who decided he did not like size after having my cost over a week I lost out on other sales and now after tag pulled up by concierge they are returning to me I tried contacting them they are unresponsive
Hi, I have a great standing on Poshmark100+ "Love notes" receivedOver 50K followers and over active listingsI recently got an email stating that my account was restricted for a reason they marked as "other" which gives me NO reason at all as to why they shut my account downThey said it's permanent and they won't be reinstating my accountMultiple people live in my house and they have poshmark accounts as wellThere is NO reason they should have restricted my accountI still have pending sales and purchases
As our Disputes agent informed this seller, they sold a counterfeit item and owe us $** for the orderSelling counterfeit items is unlawful and strictly prohibitedOnce the $** is sent we can proceed with reinstating the accountIn addition, we see that a purchase was made on *** ** in the
amount of $*** and the funds from the redeemable balance were applied towards this purchase.
Due to this, we consider the case resolved
Seller's Beware! Don't sell on this App/Website This company lets seller's decide if they want to pay you or test your item and then return it at no cost to the buyer I made the mistake of selling a high price item on PoshmarkI had to wait a week before I heard the buyer wasn't happy and I wasn't getting paid for my itemNow I am to want to see if the buyer decides to sent back my actually item or something else? This seems like a Big Scam So keep your items or find somewhere else to sell your things, better safe then sorry Don't let what happened to me happen to you with this company * *** *** *** *** *** * * *** *** ** *** *** *** *** *** *** *** They should have a - F rating
I purchased an item from an individual seller on PoshmarkIt was a bracelet for approximately $**The picture posted was very deceptive in that it showed a close up enlarged view of the crystals in the bracelet which in fact were barely visible when I received the itemIn addition it was advertised as "18K" goldI took it to a jeweler who told me that it only had a very light coating of gold that was already wearing off in spotsI just wanted to return the itemThe cost for what I received was excessive and the item was not as advertisedThe website mediated for me and we exchanged numerous emailsThey asked for picture documentation which I sent themThey denied they ever received itI have a long email thread saved that shows I did as askedThey initially ruled against me because they said I should have asked the seller how big the crystals were then they changed their minds and said that I never sent them picturesThis seller was totally fraudulent in her description of
This company does not have enough customer service helpI emailed over a week ago and was told there would be a response in hours and I’m still waitingThe “posh protection” is horrible, they don’t live up to what they advertiseI will NEVER purchase anything off this site again and I’m out $Buyer beware!
I recently sold a Louis Vuitton purse through PoshmarkThe purse was sold for $Any purse sold over $must be sent to Poshmark HQ for authentificationThis is to protect the buyer and make sure the purse is not fakeI sent my purse to Poshmark and it was authenticatedI have an email reflecting thisThe purse was then mailed from Poshmark to the buyerThe buyer never received my purse and states it was lost in the mailI have emailed Poshmark asking for assistance with this matter and have been ignored for two weeksI have emailed Poshmark times
To summarize my problem, a buyer commented on my listing after making an offer and me accepting it that they would like to cancelI've never had this happen before so I was not sure what the policy in that situation isI contacted support asking if I am obligated to cancel the order or if the buyer is able to cancel it themselvesA couple days went by without response from customer support so I did a little more research and found this policy on their site: "Please note that purchases made with the Make an Offer feature are binding and cannot be cancelled as an accidental purchaseIf you accidentally made a purchase through the Offer feature, please comment directly on the listing to communicate with the sellerIt is up to the seller's discretion whether to cancel the order or proceed." So from this I learned that I was not obligated to cancel the order and I had no intention of cancelling as I had already had the item all set to goI received an email a couple days later notifyi
On October 31st, 2017, a Poshmark user purchased a pair of Christian Louboutin shoes from my Poshmark "closet"Poshmark requires that the seller send off the item within days or the buyer can cancel the orderI shipped them well within that time frameThe day the buyer received the shoes, he requested a returm by saying the shoes were misrepresented in my adI responded to Poshmark's email about the return, but they approved his request because they couldn't determine for sure if his claim was validI had no problem with thatPoshmark emailed me that the shoes would be shipped back to meOn Novemver 12th, I received an email from Poshmark stating that there had been no activity on the return shipping label they had provided the buyer and that "Rest assured, if the buyer doesn't ship soon, we will automatically release your payment." Eight days later the shoes arrivedI received them two weeks after the buyer's return request and it was immediately obvious that the buyer had w
I Purchase a CZ Stud EarringsThe purchase price is $DollarsWhen I got the earrings it was not the ones I orderedI asked for a refund because the ones I saw on their website is not the ones I gotI contacted them and the person I talked to do not want to give me a refundShe sent an apology letter in the mail stating that they was out of stockSo she sent me a different pair of earrings
I sold an authentic brand name clothing itemThey banned my account saying that he item was unauthentic and are attempting to charge me the price of the item to get my unbanned, not offering to return my item, even after I supplied all possible proof that my item is authentic
Initial Business Response /* (1000, 5, 2016/01/27) */
According to our customer support team, this user has been compensated
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (2000, 7, 2016/02/10) */
(The consumer indicated he/she ACCEPTED the response from the
business.)
I accept their response as resolving my case, however, anyone reading this complaint at the Revdex.com site should realize I did not receive one reply from my multiple pleas for help to Poshmark until I filed a Revdex.com complaintThen I finally did get the refund I requestedThis was the single worst shopping experience I've ever had anywhereBuyer Beware! They don't have a customer service phone number at all and they do not respond to email - unless you complain to the Revdex.com
They have failed to transfer the funds of money I have earned on their site into my bank account per the agreement they offerThey have stolen $*** from me, on top of the 20% they already robbed from each one of my salesI requested the direct deposit over a week ago- the process should only take 2-daysI have sent them multiple emails- nobody has replied with a definitive answer as to whyI WILL take them to small claims court if unresolved
I sell on PoshmarkA buyer purchased necklacesI have enlarged pictures in the listingShe claimed the item was not as describedThe pictures clearly show there were no cracks as she claimedIt was a Sapphire and diamond earring that she claimed was crackedSapphires are very hard and it takes deliberate action to crack itShe repeatedly tried to take the transaction off Poshmark which is a violation of their policyShe continued to demand to keep everythingPoshmark refunded her money before I received all of the itemsThis buyer was notified to send all the items backShe only sent one & continued to demand to keep the restThis is against Poshmark policyI finally received the items deliberately tied together multiple timesThey are now damaged and I can't sell themFor over weeks, I've contacted Poshmark to resolve thisI get no repliesMy attempts to resolve this through Poshmark have been ignoredI want all of the money refunded to me
I currently have two packages that are lost in the USPS systemOne even came to GA where I live and then went up to IL and is stuck thereI have sent several emails to PM on both orders and contacted the sellers to let them know that I do not have their packagesPM does not release the funds until the order has been acceptedThe emails that I get from PM are as formatted as they comeI can only see that they would cut and paste these responsesI get the emails just saying wait and see if your order arrives in x amount of days Nothing moreNothing lessNo compassion for missing merchandise or monies that are hung in the balanceThis is the worst customer service that I have had in years!
I started an account on posh mark both to buy and saleHowever after I had made two purchases and two sales they asked for my DOB as verification before I could complete my salesI asked why was that necessary when I have never provided that information for any website and I have both sold and purchased on EBay since gave them my user name for verificationI was the told they had to have that information as required by both state and federal lawI never heard of such a requirement I have asked the Attorney Generals Office and they referred me to you as they said it was a legal question
Absolutely non-ethical company Bought a dress, got dress, dress was labeled as a certain size but had clearly been shrunk Zipper was warped, and wouldn't zip Dress will never fit Complained, and after a series of back and forth, they denied my return request because technically, the dress was the same size that was advertised I explained that no, technically it wasn'tThey would not even address the broken zipper, even after asking them point blank "why are you not addressing the broken zipper." In response, they actually told me in an email (so I have it in writing) that I can go ahead and try reselling the item Enraged, I asked them if that is their typical policy, to knowingly encourage users to sell bad items so that they can continue to profit off of already high percentages of the sale No response I cannot even believe that a business can so transparently be this non-ethical DO NOT USE Poshmark There are far better clothes selling/trading sites
I ordered a coat for my toddler days ago and still it has not been sent to me and poshmark refuses to give me a refund until days pass which is on Oct Yet there app says I cannot cancel until Oct 25! Which is days! Seller is inresponsive and poshmark already took the money out of my bank and I still do t have my item! I had to purchase a coat for my toddler on *** with day shipping because poshmark never sent me my itemI want a refund and no longer want the coat that was not even sent to me anyways! I have no item and no money! Give me a refund!
Placed an order with buyer guaranteeWhen order arrived not as described I filed a complaintAfter which I was verbally accosted by the seller
I made a pruchase order # ***The seller ship the the item but it was damaged during shippmentI agreed to purchase the shoes at a dicounted price from the seller I contacted posh and expplainned that both me an the seller agree that I should get partrial refund and the rest of the money should be released to the seller and I will keep the shoesNow posh is making me shipp back the shoes and would not issue me a partial refundi send them multiple email explaining that there is no point of me shipping back the shoes if I want to keep them and all I want is a partail refundDespite everythhing they send me a shipping label without even tring to rectify the situationIf I shipp them back and purchase them again I have to pay for shipping
I sold a moncler coat for on Poshmark It was clearly listed size in pictures I sent it to the Poshmark concierge who approved size and quality with buyer Was then shipped to buyer who decided he did not like size after having my cost over a week I lost out on other sales and now after tag pulled up by concierge they are returning to me I tried contacting them they are unresponsive
Hi, I have a great standing on Poshmark100+ "Love notes" receivedOver 50K followers and over active listingsI recently got an email stating that my account was restricted for a reason they marked as "other" which gives me NO reason at all as to why they shut my account downThey said it's permanent and they won't be reinstating my accountMultiple people live in my house and they have poshmark accounts as wellThere is NO reason they should have restricted my accountI still have pending sales and purchases
As our Disputes agent informed this seller, they sold a counterfeit item and owe us $** for the orderSelling counterfeit items is unlawful and strictly prohibitedOnce the $** is sent we can proceed with reinstating the accountIn addition, we see that a purchase was made on *** ** in the
amount of $*** and the funds from the redeemable balance were applied towards this purchase.
Due to this, we consider the case resolved
Seller's Beware! Don't sell on this App/Website This company lets seller's decide if they want to pay you or test your item and then return it at no cost to the buyer I made the mistake of selling a high price item on PoshmarkI had to wait a week before I heard the buyer wasn't happy and I wasn't getting paid for my itemNow I am to want to see if the buyer decides to sent back my actually item or something else? This seems like a Big Scam So keep your items or find somewhere else to sell your things, better safe then sorry Don't let what happened to me happen to you with this company * *** *** *** *** *** * * *** *** ** *** *** *** *** *** *** *** They should have a - F rating
I purchased an item from an individual seller on PoshmarkIt was a bracelet for approximately $**The picture posted was very deceptive in that it showed a close up enlarged view of the crystals in the bracelet which in fact were barely visible when I received the itemIn addition it was advertised as "18K" goldI took it to a jeweler who told me that it only had a very light coating of gold that was already wearing off in spotsI just wanted to return the itemThe cost for what I received was excessive and the item was not as advertisedThe website mediated for me and we exchanged numerous emailsThey asked for picture documentation which I sent themThey denied they ever received itI have a long email thread saved that shows I did as askedThey initially ruled against me because they said I should have asked the seller how big the crystals were then they changed their minds and said that I never sent them picturesThis seller was totally fraudulent in her description of
This company does not have enough customer service helpI emailed over a week ago and was told there would be a response in hours and I’m still waitingThe “posh protection” is horrible, they don’t live up to what they advertiseI will NEVER purchase anything off this site again and I’m out $Buyer beware!
I recently sold a Louis Vuitton purse through PoshmarkThe purse was sold for $Any purse sold over $must be sent to Poshmark HQ for authentificationThis is to protect the buyer and make sure the purse is not fakeI sent my purse to Poshmark and it was authenticatedI have an email reflecting thisThe purse was then mailed from Poshmark to the buyerThe buyer never received my purse and states it was lost in the mailI have emailed Poshmark asking for assistance with this matter and have been ignored for two weeksI have emailed Poshmark times
To summarize my problem, a buyer commented on my listing after making an offer and me accepting it that they would like to cancelI've never had this happen before so I was not sure what the policy in that situation isI contacted support asking if I am obligated to cancel the order or if the buyer is able to cancel it themselvesA couple days went by without response from customer support so I did a little more research and found this policy on their site: "Please note that purchases made with the Make an Offer feature are binding and cannot be cancelled as an accidental purchaseIf you accidentally made a purchase through the Offer feature, please comment directly on the listing to communicate with the sellerIt is up to the seller's discretion whether to cancel the order or proceed." So from this I learned that I was not obligated to cancel the order and I had no intention of cancelling as I had already had the item all set to goI received an email a couple days later notifyi
On October 31st, 2017, a Poshmark user purchased a pair of Christian Louboutin shoes from my Poshmark "closet"Poshmark requires that the seller send off the item within days or the buyer can cancel the orderI shipped them well within that time frameThe day the buyer received the shoes, he requested a returm by saying the shoes were misrepresented in my adI responded to Poshmark's email about the return, but they approved his request because they couldn't determine for sure if his claim was validI had no problem with thatPoshmark emailed me that the shoes would be shipped back to meOn Novemver 12th, I received an email from Poshmark stating that there had been no activity on the return shipping label they had provided the buyer and that "Rest assured, if the buyer doesn't ship soon, we will automatically release your payment." Eight days later the shoes arrivedI received them two weeks after the buyer's return request and it was immediately obvious that the buyer had w
I Purchase a CZ Stud EarringsThe purchase price is $DollarsWhen I got the earrings it was not the ones I orderedI asked for a refund because the ones I saw on their website is not the ones I gotI contacted them and the person I talked to do not want to give me a refundShe sent an apology letter in the mail stating that they was out of stockSo she sent me a different pair of earrings
I sold an authentic brand name clothing itemThey banned my account saying that he item was unauthentic and are attempting to charge me the price of the item to get my unbanned, not offering to return my item, even after I supplied all possible proof that my item is authentic
Initial Business Response /* (1000, 5, 2016/01/27) */
According to our customer support team, this user has been compensated
Due to this, we consider the case resolved
Initial Consumer Rebuttal /* (2000, 7, 2016/02/10) */
(The consumer indicated he/she ACCEPTED the response from the
business.)
I accept their response as resolving my case, however, anyone reading this complaint at the Revdex.com site should realize I did not receive one reply from my multiple pleas for help to Poshmark until I filed a Revdex.com complaintThen I finally did get the refund I requestedThis was the single worst shopping experience I've ever had anywhereBuyer Beware! They don't have a customer service phone number at all and they do not respond to email - unless you complain to the Revdex.com
They have failed to transfer the funds of money I have earned on their site into my bank account per the agreement they offerThey have stolen $*** from me, on top of the 20% they already robbed from each one of my salesI requested the direct deposit over a week ago- the process should only take 2-daysI have sent them multiple emails- nobody has replied with a definitive answer as to whyI WILL take them to small claims court if unresolved
I sell on PoshmarkA buyer purchased necklacesI have enlarged pictures in the listingShe claimed the item was not as describedThe pictures clearly show there were no cracks as she claimedIt was a Sapphire and diamond earring that she claimed was crackedSapphires are very hard and it takes deliberate action to crack itShe repeatedly tried to take the transaction off Poshmark which is a violation of their policyShe continued to demand to keep everythingPoshmark refunded her money before I received all of the itemsThis buyer was notified to send all the items backShe only sent one & continued to demand to keep the restThis is against Poshmark policyI finally received the items deliberately tied together multiple timesThey are now damaged and I can't sell themFor over weeks, I've contacted Poshmark to resolve thisI get no repliesMy attempts to resolve this through Poshmark have been ignoredI want all of the money refunded to me
I currently have two packages that are lost in the USPS systemOne even came to GA where I live and then went up to IL and is stuck thereI have sent several emails to PM on both orders and contacted the sellers to let them know that I do not have their packagesPM does not release the funds until the order has been acceptedThe emails that I get from PM are as formatted as they comeI can only see that they would cut and paste these responsesI get the emails just saying wait and see if your order arrives in x amount of days Nothing moreNothing lessNo compassion for missing merchandise or monies that are hung in the balanceThis is the worst customer service that I have had in years!
I started an account on posh mark both to buy and saleHowever after I had made two purchases and two sales they asked for my DOB as verification before I could complete my salesI asked why was that necessary when I have never provided that information for any website and I have both sold and purchased on EBay since gave them my user name for verificationI was the told they had to have that information as required by both state and federal lawI never heard of such a requirement I have asked the Attorney Generals Office and they referred me to you as they said it was a legal question
Absolutely non-ethical company Bought a dress, got dress, dress was labeled as a certain size but had clearly been shrunk Zipper was warped, and wouldn't zip Dress will never fit Complained, and after a series of back and forth, they denied my return request because technically, the dress was the same size that was advertised I explained that no, technically it wasn'tThey would not even address the broken zipper, even after asking them point blank "why are you not addressing the broken zipper." In response, they actually told me in an email (so I have it in writing) that I can go ahead and try reselling the item Enraged, I asked them if that is their typical policy, to knowingly encourage users to sell bad items so that they can continue to profit off of already high percentages of the sale No response I cannot even believe that a business can so transparently be this non-ethical DO NOT USE Poshmark There are far better clothes selling/trading sites