Charged twice for an item that a seller canceled the order and deleted her selling page$ *** from my accountCharged $*** for an item and the seller canceled the order after I messaged her about where my order was$*** from my accountInvestigating everywhere on site for a phone number for Poshmark to resolve this messNo number available and they do not return your internet messagesVery aggravated about this whole situation and will never deal with them againAll I want is my account to be refunded the $ *** they unlawfully took from my account
Absolutely horrible experience Twice I was scammed The first time I sold a black Lularoe shirt The buyer disputed it and said it was not in described condition The buyer then was to return the shirt to me after Poshmark sided with their complaintWhen I received it back, the black Lularoe shirt I sold was NOT in the box The buyer stole my shirt and returned it with a cheap black tshirt The second time I got scammed I sold a Stella and Dot necklace worth $95.It was brand new in the original packaging and the buyer said it was not as described/broken When the buyer disputed it I submitted the exact pictures I used to describe it but Poshmark again sided with the buyer I will never do business on this site again and I highly discourage anyone else from using it
Where do I start?
Im new to poshmark
I purchased a purse that did not have an accurate description
The seller messaged me after I purchased the item notifying me that she edited the description and eliminate the part that described the purse as dirty in the pockets
She then mailed it to me before I could tell her not to send it
I recieve item and "accept" on the websiteI had no clue that you ABSOLUTELY CANNOT get a refund if you hit "accept"
I contacted the seller, and she was willing to give me a full return/refund
So I contacted costumer serviceCustomer service denied the return EVENTHOUGH the SELLER was completely willingMAKES ABSOLUTELY NO SENSE!!! Im sticking with Ebay
Now im stuck with a $purse that I dont want and was innacurratly describeIm very upset because I feel like its money down the drain and being the thrifter that I am, it hurts the wallet that much more
Purchased an itemWrong item receivedNotified companyCompany charged me anyway even though the wrong item was sentI paid for an item I did not orderI’m sitting with the wrong item and company will not reimburse, send the correct item, or provide a process to return the incorrect itemThis is fraudulent
Initial Business Response /* (1000, 7, 2016/01/15) */
According to our system, the buyer has received a refund
Due to this, we consider the case resolved
Online order * ***I have been trying to return this item since September 2, The item had problems: 1) the item was falsely advertised as *** McQueen (please refer to image attached)According to Poshmark customer service emails, "Our review found that the item is consistent with the listing, therefore we were forced to deny the returnMoving forward we recommend reaching out to the seller for more photos or ask further clarifying questions if needed." The image attached to the email says "This is brand new retail pair of *** McQueen oxfords"The pair I received is not ***r McQueen but MCQ which is a cheap version of actual *** McQueen brandThis is the link to the original listing which clearly states: "This is a brand new retail $pair of *** McQueen oxfordsBrand newNever been wornBeautiful pair of shoes!! Huge deal." ***
I purchased a Louis Vuitton Speedy off of Poshmark at the end of 2016/early Poshmark guaranteed they would authenticate any purchase over $I put all my trust in this company because I in fact know of a girl who sold her gently used authentic Louis Vuitton bags on this websiteWhen Poshmark authenticated the Speedy and delivered it to me I trusted that the bag was a knockoffI didn’t find out until a little later that the bag was actually a knock off and Poshmark refuses to give me my money back, going against their guarantee
I began buying on Poshmark and purchasing small items and was happy, until I purchased a larger item..a winter jacket for $plus shipping The item arrived dirty, I sent emails to postmark saying I could not upload any photos however I never EVER got a response so the return never took place I was left owning s dirty jacket I paid shipping for also and a lot of aggravation No number to call or customer service at all...It is a rip off and scam
I had a handbag that was very special to meGiven to me by my late fiancéI sold the bag on the website PoshmarkThe process to sell it consists first of me, the seller , sending it to Poshmark to be authenticatedThen Poshmark sends the bag to the buyer unless the claim that there is something wrong with the bagNow this bag was damaged at one point and then fixed with a leather patch on the Inner buckleI notified the buyer of it before even sending it so that she was completely aware and satisfied with her purchaseBc of the patch work that was done to it, it now looked a little different than those in original conditionPoshmark sent me an email claiming that they will not be allowing the bag to be sent to the buyer, Bc they thought the patchwork made it look counterfeit and that I must send them $via PayPal in order to have my bag returned to meI paypthe company, sent emails, there is no contact phone numberI have only received automatic response replies stati
The sale of counterfeit items is strictly prohibited on PoshmarkOur team is aware that there are sellers who choose to break the rules and list counterfeit itemsWe are working hard behind the scenes to remove these items from Poshmark.
We do have tools in place to allow other
Poshers to report these listingsListings that violate Poshmark policies and guidelines can be reported on the app by going to the listing and finding the send icon in the upper right hand corner of the screenFrom here you can click 'Report Listing' buttonIf you are using Poshmark on the web, the 'Report Listing' icon can be found on the left side of the listingFrom here you will be asked to give a reason why you are reporting the listingOnce you choose the reason, the report will be automatically sent to our moderation team who will investigate
Due to this, we consider the case resolved
Put a a bracelet up for sale with detailed pictures and description it was sent to the buyer in the same condition as shown in the pictures now password is not releasing my funds the bracelet was sold for they have not returned my bracelet and the buyer is sending me a broken picture of the bracelet in saying that this is my product
Recently purchased Lularoe leggings which stated the OS size The leggings were miss sized and appeared to be more for a teen Seller stated that she purchased pairs and is reselling pair, however never opened the packaged just resold them My complaint was that they were not OS size and appeared to be defectivePoshmark refused my refund The seller should have looked at item before selling
On June 13/I purchased a pair of Gianni Bini black suede boots from Poshmark from their Seller luluaholocic aka *** *** the boots she mailed me were right footed boots one size the other size as a refund was justified Poshmark emailed me a shipping label to return the bootsI contacted Poshmark to inform them I had no way of printing out the shipping label if they could put the shipping label in the Post Office mail in which Poshmark has refused to do soAnd now Poshmark is keeping my money of $Poshmark as a business should be able to accommodate the buyers/refunds in all ways possible
Poshmark only offers email support at this timeIn addition, Poshmark policy states that the buyer has full days from the time that USPS scans the package as deliveredThis means that the package must be scanned as
delivered, not awaiting pickup, before the hour period beginsOur records show that order *** has been marked as received and the earnings have been released to the sellerDue to this, we consider the case resolved
Re: Order ID *** The company guarantees satisfaction with the actual product order or refund they are not abiding by itThe company had advertised an authentic coach bag which I paid for $The coach bag was fake when I received it that’s illegal to do to sell and in authentic coach bagThey after sending pictures to them determined that he was authentic without seeing any sign of a coach signature tag label on the bag and they close my caseI want my refunded and I want a free shipping label sent to me so that I can send this backIt is not legal to send it to sell a counterfeit itemThis is the last email I I have sent to them: I would like to know from you is how did you decide that this was an authentic coach bag? Did you see a coach (written or logo) sign on top of the bag? No because it was not thereDid you notice the coach tag (leather) on the strap? No because it was not thereDid you see the sign coach on the button? No because it was not
Purchased a pair of pants through Poshmark and received the wrong sizeThey refused to acknowledge that the size was wrong, despite sending them a photograph of the sizing label
Complaint: ***I am rejecting this response because: Yes, the clothes do not fit, and sure if that is your policy, but because the pictures do not match what I was sent, to me is misleading and advertisingI am done with PoshmarkI have given every person positive and or five stars, even if I was not completely impressed with what I gotI sent pictures of how horrible these dresses were and the fact that if I were to wear them my body parts would be completely exposed, and I’m referring to my behind and frontNo wonder they have a bad rating with Revdex.com, I’m sure I’m not the only one who has issues with these peopleThey have no loyalty to their customersTheir loyalty lies within their sellers and their walletsI haven’t deleted Poshmark yet because I was hoping this would get resolvedBut, obviously that is not the case. Sincerely,Mary ***
It appears that the user's email provider has been blocking emails from Poshmark, which is why they were unable to receive a one time verification codeA member of our support team has removed the block, and the user should now be able to receive the verification code.
Due to this,
we consider the case resolved
The last purchases I made with this company were never shippedThe first item that as never shipped was refundedThe second item has not been refundedYou cannot call anyone to get a response and the only way to contact the company is via an emailPer the last correspondence with the company they indicated my refund was issued but when I checked my paypal account the refund was not thereAll I want is my refundHere are my refund details from the company that have yet to be refundedRefund Details Order Placed: Mar 08:34AM Order Status: Cancelled Your total purchase price including shipping of $will be refunded back to you as follows: $back to PayPal account ***)
Charged twice for an item that a seller canceled the order and deleted her selling page$ *** from my accountCharged $*** for an item and the seller canceled the order after I messaged her about where my order was$*** from my accountInvestigating everywhere on site for a phone number for Poshmark to resolve this messNo number available and they do not return your internet messagesVery aggravated about this whole situation and will never deal with them againAll I want is my account to be refunded the $ *** they unlawfully took from my account
Absolutely horrible experience Twice I was scammed The first time I sold a black Lularoe shirt The buyer disputed it and said it was not in described condition The buyer then was to return the shirt to me after Poshmark sided with their complaintWhen I received it back, the black Lularoe shirt I sold was NOT in the box The buyer stole my shirt and returned it with a cheap black tshirt The second time I got scammed I sold a Stella and Dot necklace worth $95.It was brand new in the original packaging and the buyer said it was not as described/broken When the buyer disputed it I submitted the exact pictures I used to describe it but Poshmark again sided with the buyer I will never do business on this site again and I highly discourage anyone else from using it
I think they are very quick to fix problemsI like themIn my opinion a good company
Where do I start?
Im new to poshmark
I purchased a purse that did not have an accurate description
The seller messaged me after I purchased the item notifying me that she edited the description and eliminate the part that described the purse as dirty in the pockets
She then mailed it to me before I could tell her not to send it
I recieve item and "accept" on the websiteI had no clue that you ABSOLUTELY CANNOT get a refund if you hit "accept"
I contacted the seller, and she was willing to give me a full return/refund
So I contacted costumer serviceCustomer service denied the return EVENTHOUGH the SELLER was completely willingMAKES ABSOLUTELY NO SENSE!!! Im sticking with Ebay
Now im stuck with a $purse that I dont want and was innacurratly describeIm very upset because I feel like its money down the drain and being the thrifter that I am, it hurts the wallet that much more
Purchased an itemWrong item receivedNotified companyCompany charged me anyway even though the wrong item was sentI paid for an item I did not orderI’m sitting with the wrong item and company will not reimburse, send the correct item, or provide a process to return the incorrect itemThis is fraudulent
Initial Business Response /* (1000, 7, 2016/01/15) */
According to our system, the buyer has received a refund
Due to this, we consider the case resolved
Online order * ***I have been trying to return this item since September 2, The item had problems: 1) the item was falsely advertised as *** McQueen (please refer to image attached)According to Poshmark customer service emails, "Our review found that the item is consistent with the listing, therefore we were forced to deny the returnMoving forward we recommend reaching out to the seller for more photos or ask further clarifying questions if needed." The image attached to the email says "This is brand new retail pair of *** McQueen oxfords"The pair I received is not ***r McQueen but MCQ which is a cheap version of actual *** McQueen brandThis is the link to the original listing which clearly states: "This is a brand new retail $pair of *** McQueen oxfordsBrand newNever been wornBeautiful pair of shoes!! Huge deal." ***
I purchased a Louis Vuitton Speedy off of Poshmark at the end of 2016/early Poshmark guaranteed they would authenticate any purchase over $I put all my trust in this company because I in fact know of a girl who sold her gently used authentic Louis Vuitton bags on this websiteWhen Poshmark authenticated the Speedy and delivered it to me I trusted that the bag was a knockoffI didn’t find out until a little later that the bag was actually a knock off and Poshmark refuses to give me my money back, going against their guarantee
I began buying on Poshmark and purchasing small items and was happy, until I purchased a larger item..a winter jacket for $plus shipping The item arrived dirty, I sent emails to postmark saying I could not upload any photos however I never EVER got a response so the return never took place I was left owning s dirty jacket I paid shipping for also and a lot of aggravation No number to call or customer service at all...It is a rip off and scam
I had a handbag that was very special to meGiven to me by my late fiancéI sold the bag on the website PoshmarkThe process to sell it consists first of me, the seller , sending it to Poshmark to be authenticatedThen Poshmark sends the bag to the buyer unless the claim that there is something wrong with the bagNow this bag was damaged at one point and then fixed with a leather patch on the Inner buckleI notified the buyer of it before even sending it so that she was completely aware and satisfied with her purchaseBc of the patch work that was done to it, it now looked a little different than those in original conditionPoshmark sent me an email claiming that they will not be allowing the bag to be sent to the buyer, Bc they thought the patchwork made it look counterfeit and that I must send them $via PayPal in order to have my bag returned to meI paypthe company, sent emails, there is no contact phone numberI have only received automatic response replies stati
The sale of counterfeit items is strictly prohibited on PoshmarkOur team is aware that there are sellers who choose to break the rules and list counterfeit itemsWe are working hard behind the scenes to remove these items from Poshmark.
We do have tools in place to allow other
Poshers to report these listingsListings that violate Poshmark policies and guidelines can be reported on the app by going to the listing and finding the send icon in the upper right hand corner of the screenFrom here you can click 'Report Listing' buttonIf you are using Poshmark on the web, the 'Report Listing' icon can be found on the left side of the listingFrom here you will be asked to give a reason why you are reporting the listingOnce you choose the reason, the report will be automatically sent to our moderation team who will investigate
Due to this, we consider the case resolved
Put a a bracelet up for sale with detailed pictures and description it was sent to the buyer in the same condition as shown in the pictures now password is not releasing my funds the bracelet was sold for they have not returned my bracelet and the buyer is sending me a broken picture of the bracelet in saying that this is my product
Recently purchased Lularoe leggings which stated the OS size The leggings were miss sized and appeared to be more for a teen Seller stated that she purchased pairs and is reselling pair, however never opened the packaged just resold them My complaint was that they were not OS size and appeared to be defectivePoshmark refused my refund The seller should have looked at item before selling
On June 13/I purchased a pair of Gianni Bini black suede boots from Poshmark from their Seller luluaholocic aka *** *** the boots she mailed me were right footed boots one size the other size as a refund was justified Poshmark emailed me a shipping label to return the bootsI contacted Poshmark to inform them I had no way of printing out the shipping label if they could put the shipping label in the Post Office mail in which Poshmark has refused to do soAnd now Poshmark is keeping my money of $Poshmark as a business should be able to accommodate the buyers/refunds in all ways possible
Poshmark only offers email support at this timeIn addition, Poshmark policy states that the buyer has full days from the time that USPS scans the package as deliveredThis means that the package must be scanned as
delivered, not awaiting pickup, before the hour period beginsOur records show that order *** has been marked as received and the earnings have been released to the sellerDue to this, we consider the case resolved
Re: Order ID *** The company guarantees satisfaction with the actual product order or refund they are not abiding by itThe company had advertised an authentic coach bag which I paid for $The coach bag was fake when I received it that’s illegal to do to sell and in authentic coach bagThey after sending pictures to them determined that he was authentic without seeing any sign of a coach signature tag label on the bag and they close my caseI want my refunded and I want a free shipping label sent to me so that I can send this backIt is not legal to send it to sell a counterfeit itemThis is the last email I I have sent to them: I would like to know from you is how did you decide that this was an authentic coach bag? Did you see a coach (written or logo) sign on top of the bag? No because it was not thereDid you notice the coach tag (leather) on the strap? No because it was not thereDid you see the sign coach on the button? No because it was not
Purchased a pair of pants through Poshmark and received the wrong sizeThey refused to acknowledge that the size was wrong, despite sending them a photograph of the sizing label
Complaint: ***I am rejecting this response because: Yes, the clothes do not fit, and sure if that is your policy, but because the pictures do not match what I was sent, to me is misleading and advertisingI am done with PoshmarkI have given every person positive and or five stars, even if I was not completely impressed with what I gotI sent pictures of how horrible these dresses were and the fact that if I were to wear them my body parts would be completely exposed, and I’m referring to my behind and frontNo wonder they have a bad rating with Revdex.com, I’m sure I’m not the only one who has issues with these peopleThey have no loyalty to their customersTheir loyalty lies within their sellers and their walletsI haven’t deleted Poshmark yet because I was hoping this would get resolvedBut, obviously that is not the case. Sincerely,Mary ***
It appears that the user's email provider has been blocking emails from Poshmark, which is why they were unable to receive a one time verification codeA member of our support team has removed the block, and the user should now be able to receive the verification code.
Due to this,
we consider the case resolved
The last purchases I made with this company were never shippedThe first item that as never shipped was refundedThe second item has not been refundedYou cannot call anyone to get a response and the only way to contact the company is via an emailPer the last correspondence with the company they indicated my refund was issued but when I checked my paypal account the refund was not thereAll I want is my refundHere are my refund details from the company that have yet to be refundedRefund Details Order Placed: Mar 08:34AM Order Status: Cancelled Your total purchase price including shipping of $will be refunded back to you as follows: $back to PayPal account ***)