Very disappointed by my dealings with Poshmark so farI have only bought things on this site and had some good experiences but also many problems with sellers who misrepresent what they are selling or flat out lie about the condition or origin of their itemsI have not been impressed with poshmark's responsiveness and customer service, and this is why I never used this site to the extend I use others, but my recent experience is so underwhelming that I decided to stop using the site altogetherI bought an ivory colored top and I received a baby pink top; I go to customer service to report that the item received was not as described and attach even a picture to show the difference between an ivory colored item and the baby pink topThey came back to me denying my claim while giving a "blanket" response that item was as described despite the blatant and visible fact that it is notWhen I asked to escalate the case and to appeal the decision, another useless customer service representative responded the same thingI have used ebay for ever and never had such an experienceThere is not even a live person to speak toIf you want frustration and aggravation then you ought to use this siteA total waste of time and money!
I purchased an item off this company's websiteWhen I received the item I discovered it was a replicaSo I requested to returnBecause this company only allows communication through email it takes several days to receive approval for a returnBy the time this happened I was out of town, and my account had been placed on a vacation hold for weeksBecause I was not able to ship the product back within the small window of time that they gave me I was not allowed to return the replica for a refundBecause this company requires that you use any credit you have available on your account from your personal cells before you can use *** or your debit or credit card, I was not insured by any means for my purchase
Do not buy from this business! I needed to return something and was forced to create an account - just to have them REVIEW the return They make you jump through all kinds of hoops just to have them "look into" your request I am still waiting for my return Complete insanity I would not even give them star
I'm done selling on Poshmark when I realized that they don't protect sellersSellers, who give this company the 20% cut from all the items they sellAbout weeks ago, I sold a two piece set including a top and skirt to someone who automatically bought my listing no more than minutes after postingBuyer did not ask any questions or counteroffer like most people would doFound it weird but shipped anywayAfter this package was marked delivered, the buyer opens a case against and claims she received a HUDA BEAUTY paletteIn a POLYMAILER that is extremely light weight and has a clear bag insideI just want to state this again like I stated in the case against me with postmark as well that if I would be sending cosmetics I would package it with extreme care and not In a poly mailerI also do not have any HUDA BEAUTY products listed anywhere in my closet EVERLastly, the buyer would have been complaining that she received a package of shattered makeup because it was sent in a POLY MAILERMakeup and clothing do not weigh the same*** from poshmark did not care and approved this caseNot only did I lose money, I lost my clothes because I did not send a Huda BeautyEver since the case was opened, I have contacted Postmark about times through email, twice on their Facebook page and through InstagramThe only response I've gotten from them is asking what closet name was and then a "Hang tight!"Haven't heard any other response from thatThis company is a jokeNo type of phone number to contact eitherAll I wanted was to have this looked over maybe through someone else because what happened was not fairI am now waiting for whatever is being returned to me by the scammerAll I wanted aside from a review of the case, is to send whatever is being returned to me to get sent to poshmark headquarters because I am not going to accept/receive something I did not send outThis was my last resort to review through the Revdex.com, but Poshmark CEO needs to review how they are going to protect sellers because I am not going to no longer be selling on this shady platform that supports scammers and on top of that makes a 20% profit of me and can't protect me as a sellerI know this is one of many cases, I'm not the only person complainingThere are hundreds of youtube videos of people getting scammed out of hundred dollars and postmark approves the cases and sellers loseYou have been warnedLook at all these reviews, with star before you start selling on Poshmark and make my same mistake
I accepted an "offer" on an item on the Poshmark website using their "Make An Offer" featurePoshmark's policy guarantees the "offer" feature is "binding and a sale is guaranteed when you accept an offer" and "buyers using 'Make An Offer' are committed", "Purchases made using the 'Make An Offer' feature cannot be cancelled as an accidental purchase"After the buyer purchased the item she changed her mind (the Poshmark guarantee does not uphold a return if the buyer simply changes their mind and Poshmark's policy specifically states such) and continued to message me on (2) items listed on my page (the one purchased and a similar one); the messages were asking me to cancel the sale and eluding to the fact that if I didn't cancel she would return the itemI immediately contacted Poshmark to report the harassmentI provided Poshmark with all the details, comments listed by the buyer, photographs, and emailed them my detailed statements several times prior to and throughout the transact
I posted something on Poshmark that someone purchasedThe status provided by the post office is that the buyer picked up my items on Octbut the Poshmark system' did not updateWhen I contacted them about it rhey acknowledged the customer picked up my items and said they would manually update their systemPoshmark pilicy is that customers have days to accept the items and then they release paymentThe customer picked up my items on Octdays were up on Nov I've been asking Poshmark for days now to release payment or return my itemsThey have thus far ignored my request
I was trying to update my address in the app, I moved a few months agoIt kept telling me my address is invalid for some reason***, and similar apps to Poshmark such as*** and *** accept my address just fine, so it is obviously a problem within the apps systemI emailed the customer service, and a response from a not-so-helpful HannahNot only did Hannah give me sass and an attitude-backed "thank you," after I emailed customer service again requesting help from someone else entirely; prior to me requesting someone else, she walked me around circles, and offered practically no help at allShe requested a screenshot of my problem, so I sent her twoShe told me to do what I've already been trying to do, although I tried again just in case, all the times letting her know it still wasn't workingShe then told me I need to confirm my address with ***, which it already is a confirmed address and I checked to see soAfter telling her this, she ignored me for several daysTh
Poshmark did not comply with their own set of guidelines for returnsTheir business acts as an intermediary between the buyer and seller of clothing, in which they take a 20% fee from the seller's profitThe rules for returns state, from their website: All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listingThis means a buyer cannot return an item they purchased on Poshmark if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listingIf the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within days of delivery through the app or on the webWhen
I sold a Louis Vuitton bag on Poshmark*** to a buyer, once she received the item, she wanted to do a returnI tried to contact Poshmark*** by email and they responded that they gave the buyer additional time to return the bagAfter the additional time was given, I didn't receive the return nor did I receive any money from Poshmark*** for the Louis Vuitton bag
I purchase an item on April 6thThe item was shipped back to the sellerPoshmarks system “think” that the tracking number shows delivered to my home when in fact the item was delivered back to the sellerPoshmark has taken my money and released it to the seller, when I did not receive the itemSo now I want a refund of my money since I never received the item that I purchased
I received a knock-off product through a seller on this siteI had purchased only AFTER reviewing their "Posh Protect" promise which is in place to protect consumers from fakesThe sellers sent a mis-sized and BAD quality replica of a popular swimsuitThe item was different in stitching and quality of "print" to the product that was advertised on their site and was grossly mis-sizedPosh Mark did not honor their Posh Protect, nor did their customer support team ever review my caseI tried to resolve through the standard Posh Mark channels by filing a caseI was repeatedly asked to submit photos, which I did very promptly and the emails kept coming saying that I had not done so (I can provide screenshots to prove these were submitted in a timely manner
I sold an item on this site and they have not released my funds more than month after it was delivered contrary t their own policy! They are not responding to my emails
I ordered a dress via Poshmark and even inquired with the buyer if I could exchange the dress if the item did not fitThe seller assured me that I couldWhen I received the dress, it had a “twisted” back whereas the advertised photo showed a dress with a straight backI took photos and asked Poshmark for a refund so I could return the item within hoursI received a request for more photos which I sentI received no other correspondence and when I logged it, it showed as deleivered and deniedPoshmarks policy says a refund can be honored if the item was not as described but they allow for no buyer protection at allTheir customer service is horrible and they provide no phone numberTheir whole business is shoddy as there is no screening of sellersThey really should have an F rating on here
Hi- In October I purchase *** *** wallets which was around $eachI also purchased a *** *** hand bag for $When I received the wallets it seemed it was non authenticWhen I contacted the seller by Email she had no problems taking it backWhen I contacted the seller for the handbag she automatically blocked me and stated that I was giving her bad ratingsI tried to Dispute it with Poshmark they said only if third party can verifyI went to different stores they all stated that it is against their policy to verify because they are not designersThe stores did state that Poshmark is aware of that
Do not use ***I purchased a pair of converse and never got any shipping info or status for more than weeksThere's no way to check my order statusThis site is a scamAnyone giving this site more than star is part of the scam
I am an active seller and was recently acuses ofselling counteterfeit goods, I provided proof of authenticity and still has not been reinstated nd the support team had not contacted me eitherI have a five star selling feedback reputation and yet they made a mistake and won’t fix it
I have been shopping on Poshmark for approximately six monthsIn general, I've been satisfied with the products I have purchased, most of which have been gold and diamond jewelryHowever, I am very dissatisfied with the site's policy on seller accountsI have discovered recently that many of the items I had hoped to purchase were not actually available anymoreThat's because Poshmark has no policy whatsoever on seller accounts that have been abandonedFor example, a seller can advertise an item for sale, and then just leave the site with the items still listed for saleThere are so many accounts like this that it is absolutely ridiculousI "favorited" approximately different jewelry pieces for sale for future review and possible purchase, only to discover that about a third of those were from accounts that had been abandonedThe only way you can tell that an item is no longer available is to check when the seller last updated itHowever, this can be misleading because date information is only.listed by monthSo an item may be advertised as having been updated on April 1st, but that may be April 1st of last yearI wrote to management about this, and got a rude and unhelpful response indicating that I shouldn't expect to get everything that I wantedThat wasn't my point at allIt's fine if I am unable to buy an item for reasons that make sense, but what they're basically saying is that it's OK to advertise something for sale even if the item ceases to be available, for whatever reasonI don't understand Poshmark's unresponsive attitude about this situation at allAnother thing that I've noticed about the site is that rude, abusive, or just outright incorrect information is often.exchanged in message boardsI used to work for an AOL site as a board reader, and the kinds of things that I've seen in these posts would never have been.allowed at our boardsPoshmark seems to have no standards on such exchangesI wish I could give the site higher marks since I was pleased with the jewelry items I've purchased so far; however, I think I've just been luckyI've read a lot of other comments from other Poshmark buyers who have not had the luck I've hadThe people I've dealt with at Poshmark are professional jewelers, so they aren't about to risk their reputation in the community by dissatisfying a buyerMany of the other sellers are just ordinary people, some good, some not so goodIt's just the luck of the draw
I ordered a bag and the item had damage that wasn't included in the listingI contacted Poshmark immediately to report the issue and request an issueI submitted pictures with proofPoshmark has been unresponsive when the evidence is clear! This is a lot of money I spent and I want to send this bag back and get my money back immediately!!
Events occurred June 7th, June 8th and June 21st, a user has made exactly different accounts under different names and usernames in order to publicly harass & humiliate meThis unknown user has made alleged comments about how I was selling non-authentic items and no one should shop in my closetShe spammed at least listings, each and every timeThe first time that this occurred, I contacted Poshmark via email immediately and they were able to suspend the user's account & deleted all the comments under my listingsThe second time was shortly a week after the first event, the same user strikes again under a different accountIn lieu of commenting back to her negative accusations about me, I proceeded to contact Poshmark about the same issuesI simply informed them of the cyber-bullying, and I asked them to please prevent her from making future accountsThey deleted all of her comments and suspended her account, but what they refused to do, was look into the case and t
This is my second complaint against PoshmarkIt seems this company only responds when its users alert the media or investigative agenciesPoshmark has restricted my account, once again, without explanation or response to my request for more informationI cannot create new listings or make purchasesThis harms my ability to sell, not only because I cannot list any new inventory, but also because Poshmark's algorithm gives preference to accounts with new listingsThis recent restriction is the latest in a series of actions by Poshmark that seem to be in retaliation for me informing the Revdex.com and others about their abusive practices and lack of customer serviceFirst, Poshmark allowed a buyer to get a refund for a $jumpsuitThe reason for granting the return was stated as "Seller approved return." I emailed support and was told the return was approved because I stated "I will gladly refund your money" in the case discussionI did notI sent Poshmark support screenshots of the en
Very disappointed by my dealings with Poshmark so farI have only bought things on this site and had some good experiences but also many problems with sellers who misrepresent what they are selling or flat out lie about the condition or origin of their itemsI have not been impressed with poshmark's responsiveness and customer service, and this is why I never used this site to the extend I use others, but my recent experience is so underwhelming that I decided to stop using the site altogetherI bought an ivory colored top and I received a baby pink top; I go to customer service to report that the item received was not as described and attach even a picture to show the difference between an ivory colored item and the baby pink topThey came back to me denying my claim while giving a "blanket" response that item was as described despite the blatant and visible fact that it is notWhen I asked to escalate the case and to appeal the decision, another useless customer service representative responded the same thingI have used ebay for ever and never had such an experienceThere is not even a live person to speak toIf you want frustration and aggravation then you ought to use this siteA total waste of time and money!
I purchased an item off this company's websiteWhen I received the item I discovered it was a replicaSo I requested to returnBecause this company only allows communication through email it takes several days to receive approval for a returnBy the time this happened I was out of town, and my account had been placed on a vacation hold for weeksBecause I was not able to ship the product back within the small window of time that they gave me I was not allowed to return the replica for a refundBecause this company requires that you use any credit you have available on your account from your personal cells before you can use *** or your debit or credit card, I was not insured by any means for my purchase
Do not buy from this business! I needed to return something and was forced to create an account - just to have them REVIEW the return They make you jump through all kinds of hoops just to have them "look into" your request I am still waiting for my return Complete insanity I would not even give them star
I'm done selling on Poshmark when I realized that they don't protect sellersSellers, who give this company the 20% cut from all the items they sellAbout weeks ago, I sold a two piece set including a top and skirt to someone who automatically bought my listing no more than minutes after postingBuyer did not ask any questions or counteroffer like most people would doFound it weird but shipped anywayAfter this package was marked delivered, the buyer opens a case against and claims she received a HUDA BEAUTY paletteIn a POLYMAILER that is extremely light weight and has a clear bag insideI just want to state this again like I stated in the case against me with postmark as well that if I would be sending cosmetics I would package it with extreme care and not In a poly mailerI also do not have any HUDA BEAUTY products listed anywhere in my closet EVERLastly, the buyer would have been complaining that she received a package of shattered makeup because it was sent in a POLY MAILERMakeup and clothing do not weigh the same*** from poshmark did not care and approved this caseNot only did I lose money, I lost my clothes because I did not send a Huda BeautyEver since the case was opened, I have contacted Postmark about times through email, twice on their Facebook page and through InstagramThe only response I've gotten from them is asking what closet name was and then a "Hang tight!"Haven't heard any other response from thatThis company is a jokeNo type of phone number to contact eitherAll I wanted was to have this looked over maybe through someone else because what happened was not fairI am now waiting for whatever is being returned to me by the scammerAll I wanted aside from a review of the case, is to send whatever is being returned to me to get sent to poshmark headquarters because I am not going to accept/receive something I did not send outThis was my last resort to review through the Revdex.com, but Poshmark CEO needs to review how they are going to protect sellers because I am not going to no longer be selling on this shady platform that supports scammers and on top of that makes a 20% profit of me and can't protect me as a sellerI know this is one of many cases, I'm not the only person complainingThere are hundreds of youtube videos of people getting scammed out of hundred dollars and postmark approves the cases and sellers loseYou have been warnedLook at all these reviews, with star before you start selling on Poshmark and make my same mistake
I accepted an "offer" on an item on the Poshmark website using their "Make An Offer" featurePoshmark's policy guarantees the "offer" feature is "binding and a sale is guaranteed when you accept an offer" and "buyers using 'Make An Offer' are committed", "Purchases made using the 'Make An Offer' feature cannot be cancelled as an accidental purchase"After the buyer purchased the item she changed her mind (the Poshmark guarantee does not uphold a return if the buyer simply changes their mind and Poshmark's policy specifically states such) and continued to message me on (2) items listed on my page (the one purchased and a similar one); the messages were asking me to cancel the sale and eluding to the fact that if I didn't cancel she would return the itemI immediately contacted Poshmark to report the harassmentI provided Poshmark with all the details, comments listed by the buyer, photographs, and emailed them my detailed statements several times prior to and throughout the transact
I posted something on Poshmark that someone purchasedThe status provided by the post office is that the buyer picked up my items on Octbut the Poshmark system' did not updateWhen I contacted them about it rhey acknowledged the customer picked up my items and said they would manually update their systemPoshmark pilicy is that customers have days to accept the items and then they release paymentThe customer picked up my items on Octdays were up on Nov I've been asking Poshmark for days now to release payment or return my itemsThey have thus far ignored my request
I was trying to update my address in the app, I moved a few months agoIt kept telling me my address is invalid for some reason***, and similar apps to Poshmark such as*** and *** accept my address just fine, so it is obviously a problem within the apps systemI emailed the customer service, and a response from a not-so-helpful HannahNot only did Hannah give me sass and an attitude-backed "thank you," after I emailed customer service again requesting help from someone else entirely; prior to me requesting someone else, she walked me around circles, and offered practically no help at allShe requested a screenshot of my problem, so I sent her twoShe told me to do what I've already been trying to do, although I tried again just in case, all the times letting her know it still wasn't workingShe then told me I need to confirm my address with ***, which it already is a confirmed address and I checked to see soAfter telling her this, she ignored me for several daysTh
Poshmark did not comply with their own set of guidelines for returnsTheir business acts as an intermediary between the buyer and seller of clothing, in which they take a 20% fee from the seller's profitThe rules for returns state, from their website: All sales are final on PoshmarkHowever, we take an active role in each and every purchase made on Poshmark to ensure both the buyer and seller have a great experienceA buyer may open a case with us if they don't receive their item or the item they receive is not as described within the listingThis means a buyer cannot return an item they purchased on Poshmark if the item simply does not fit or they no longer want the item - as long as the seller accurately described the item in the listingIf the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within days of delivery through the app or on the webWhen
I sold a Louis Vuitton bag on Poshmark*** to a buyer, once she received the item, she wanted to do a returnI tried to contact Poshmark*** by email and they responded that they gave the buyer additional time to return the bagAfter the additional time was given, I didn't receive the return nor did I receive any money from Poshmark*** for the Louis Vuitton bag
I purchase an item on April 6thThe item was shipped back to the sellerPoshmarks system “think” that the tracking number shows delivered to my home when in fact the item was delivered back to the sellerPoshmark has taken my money and released it to the seller, when I did not receive the itemSo now I want a refund of my money since I never received the item that I purchased
I received a knock-off product through a seller on this siteI had purchased only AFTER reviewing their "Posh Protect" promise which is in place to protect consumers from fakesThe sellers sent a mis-sized and BAD quality replica of a popular swimsuitThe item was different in stitching and quality of "print" to the product that was advertised on their site and was grossly mis-sizedPosh Mark did not honor their Posh Protect, nor did their customer support team ever review my caseI tried to resolve through the standard Posh Mark channels by filing a caseI was repeatedly asked to submit photos, which I did very promptly and the emails kept coming saying that I had not done so (I can provide screenshots to prove these were submitted in a timely manner
I sold an item on this site and they have not released my funds more than month after it was delivered contrary t their own policy! They are not responding to my emails
I ordered a dress via Poshmark and even inquired with the buyer if I could exchange the dress if the item did not fitThe seller assured me that I couldWhen I received the dress, it had a “twisted” back whereas the advertised photo showed a dress with a straight backI took photos and asked Poshmark for a refund so I could return the item within hoursI received a request for more photos which I sentI received no other correspondence and when I logged it, it showed as deleivered and deniedPoshmarks policy says a refund can be honored if the item was not as described but they allow for no buyer protection at allTheir customer service is horrible and they provide no phone numberTheir whole business is shoddy as there is no screening of sellersThey really should have an F rating on here
Hi- In October I purchase *** *** wallets which was around $eachI also purchased a *** *** hand bag for $When I received the wallets it seemed it was non authenticWhen I contacted the seller by Email she had no problems taking it backWhen I contacted the seller for the handbag she automatically blocked me and stated that I was giving her bad ratingsI tried to Dispute it with Poshmark they said only if third party can verifyI went to different stores they all stated that it is against their policy to verify because they are not designersThe stores did state that Poshmark is aware of that
Do not use ***I purchased a pair of converse and never got any shipping info or status for more than weeksThere's no way to check my order statusThis site is a scamAnyone giving this site more than star is part of the scam
I am an active seller and was recently acuses ofselling counteterfeit goods, I provided proof of authenticity and still has not been reinstated nd the support team had not contacted me eitherI have a five star selling feedback reputation and yet they made a mistake and won’t fix it
I have been shopping on Poshmark for approximately six monthsIn general, I've been satisfied with the products I have purchased, most of which have been gold and diamond jewelryHowever, I am very dissatisfied with the site's policy on seller accountsI have discovered recently that many of the items I had hoped to purchase were not actually available anymoreThat's because Poshmark has no policy whatsoever on seller accounts that have been abandonedFor example, a seller can advertise an item for sale, and then just leave the site with the items still listed for saleThere are so many accounts like this that it is absolutely ridiculousI "favorited" approximately different jewelry pieces for sale for future review and possible purchase, only to discover that about a third of those were from accounts that had been abandonedThe only way you can tell that an item is no longer available is to check when the seller last updated itHowever, this can be misleading because date information is only.listed by monthSo an item may be advertised as having been updated on April 1st, but that may be April 1st of last yearI wrote to management about this, and got a rude and unhelpful response indicating that I shouldn't expect to get everything that I wantedThat wasn't my point at allIt's fine if I am unable to buy an item for reasons that make sense, but what they're basically saying is that it's OK to advertise something for sale even if the item ceases to be available, for whatever reasonI don't understand Poshmark's unresponsive attitude about this situation at allAnother thing that I've noticed about the site is that rude, abusive, or just outright incorrect information is often.exchanged in message boardsI used to work for an AOL site as a board reader, and the kinds of things that I've seen in these posts would never have been.allowed at our boardsPoshmark seems to have no standards on such exchangesI wish I could give the site higher marks since I was pleased with the jewelry items I've purchased so far; however, I think I've just been luckyI've read a lot of other comments from other Poshmark buyers who have not had the luck I've hadThe people I've dealt with at Poshmark are professional jewelers, so they aren't about to risk their reputation in the community by dissatisfying a buyerMany of the other sellers are just ordinary people, some good, some not so goodIt's just the luck of the draw
I ordered a bag and the item had damage that wasn't included in the listingI contacted Poshmark immediately to report the issue and request an issueI submitted pictures with proofPoshmark has been unresponsive when the evidence is clear! This is a lot of money I spent and I want to send this bag back and get my money back immediately!!
Events occurred June 7th, June 8th and June 21st, a user has made exactly different accounts under different names and usernames in order to publicly harass & humiliate meThis unknown user has made alleged comments about how I was selling non-authentic items and no one should shop in my closetShe spammed at least listings, each and every timeThe first time that this occurred, I contacted Poshmark via email immediately and they were able to suspend the user's account & deleted all the comments under my listingsThe second time was shortly a week after the first event, the same user strikes again under a different accountIn lieu of commenting back to her negative accusations about me, I proceeded to contact Poshmark about the same issuesI simply informed them of the cyber-bullying, and I asked them to please prevent her from making future accountsThey deleted all of her comments and suspended her account, but what they refused to do, was look into the case and t
This is my second complaint against PoshmarkIt seems this company only responds when its users alert the media or investigative agenciesPoshmark has restricted my account, once again, without explanation or response to my request for more informationI cannot create new listings or make purchasesThis harms my ability to sell, not only because I cannot list any new inventory, but also because Poshmark's algorithm gives preference to accounts with new listingsThis recent restriction is the latest in a series of actions by Poshmark that seem to be in retaliation for me informing the Revdex.com and others about their abusive practices and lack of customer serviceFirst, Poshmark allowed a buyer to get a refund for a $jumpsuitThe reason for granting the return was stated as "Seller approved return." I emailed support and was told the return was approved because I stated "I will gladly refund your money" in the case discussionI did notI sent Poshmark support screenshots of the en