Several days ago Poshmark suspended my account as a result of suspicious activity reported by my bankMind you that Poshmark never reached out to me to inform me that they were suspending my account, I just went to accept an offer for an item and I wasn't able to, nor was I able to extend offers or buy anything Soooo, I had to send an email because Poshmark does not have a customer service number, at all. I have visited lemonaid stands that run with more efficiency and professionalism than this site!! I sent the email at 10pm Wednesday by 2pm the next day I still had not received a response, so over the next hours I sent five more emails expressing my concerns at the lack of responsiveness from the Poshmark team, as well as confirming that none of the transactions on my account were eroneous or fraudulentFinally at 11pm on Thursday I get an email from poshmark indicating my account was suspended pending confirmation from ME that none of the tra
The buyer opened a case against me and she essentially got away with stealing my romper and I want it sent back to meIt's not fair that the buyer can get away with theft and the seller is left with the earnings from the sale but the item is still with the buyer who literally scams to get free stuff
I've been repeatedly sending emails requesting that Poshmark close an open problem inquiry case, so that I can release payment to the seller immediatelyI contacted the seller and the issue has been resolved to my satisfaction between the seller and myselfTherefore, Im requesting the case be closed so that I can pay the sellerPoshmark has not replied to my countless emails regarding this matterWhen I try to release payment to the seller on.the website, an error message appears saying that I must contact Poshmark Support team which I have without a reply
Purchased bridesmaid dress from sellerThough seller stated it had shipped within hrs of order and money pulled from accountSeller did not mail it for six weeksTried to escalate through poshmark for assistance poor contactEventually begging on sellers site resulted in responseMoney held from time seller stated it was sent so I was stuck in limboWhen item arrived, Item in worse than stated condition,unable to fix in time(Arrived days before wedding).Seller did state she was unclear on process after dress was posted but lied that it had been mailed yet again then sent regular not rush days laterUnfortunately, when dress finally arrived Broke out in severe rash and eventual scars from dress when tried on had to have dress rush fumigated & dry cleaned hrs before weddingLesson learnedAccount closed
Sold item...buyer stated item was broke even though it was brand new and in manufacturer box..she sent back 3/and wallet has vanished I sold a wallet to user *** on 3/23..it was a *** *** wallet that I had myself purchased onlineTherefore I cannot prove authenticity and this was all disclosedThe wallett sold ***$ and per buyers requestThe next day there was a dispute filed on the wallet but the item had not been delivered*** stated that it was all an accident she had made contact with posh amd that she had recieved another lv that week that was damaged and she accidentally filed under my itemThe very next day she said she was in possession of wallet but that the zipper iw damaged and it is fakeI told her to send back and that was pretty much last I heard from buyerMy wallett was sent back to me on on tracking number which I can no longer see because posh mark removed it..but the case number for open investigation is*** The wallet shows tha
Complaint: ***I am rejecting this response because: like stated when initially complaining I was traveling and was unable to take a photo until I returned homeI ordered a second pair of pants that were way too big and I even measured them and I was correctThe I purchased was a 40!!! Just because you say all sales are final does not give you the right to take no responsibility for your vendors actionsAll I want is my refund and you will never hear from me againI do not want to be a customer after I have been treated like thisIf you go to Whole Foods and the merchadice is damaged you get a refund from whole
foods even though they didn’t produce the productWhy are you any different? The worst part is the advise I was given from “customer service” was to resell the defective pants this pushing the problem on an unsuspecting consumerI’m not going to screw a stranger over so I will reject respectfully your response and still ask for a refund including shipping costs.
Sincerely,Anthony***
Random seller purchased sneakers from me and I sent em the same day, she received them and made a claim that sneakers were bootleg and opened a case with PoshmarkThey are NOTSo she did her research and realized she was wrong and asked them to close the case and release my paymentIts been a week they did not respondNo number to call, email is non responsiveSO now she has sneakers and I did not get paid for itPoshmark has not made one comment or response
The buyer opened a case against me and she essentially got away with stealing my romper and I want it sent back to meIt's not fair that the buyer can get away with theft and the seller is left with the earnings from the sale but the item is still with the buyer who literally scams to get free stuff
I ordered a Yeti from a seller and once received realized it was a fakeI had already accepted the order online and once I received I contacted the seller and PoshmarkPoshmark then asked for photos to show that the item was not authentic which I provided and have had no response since thenThe seller is selling counter fit merchandise and Poshmark is supporting by not refunding
Poshmark is a fraudThe site lures you in and tries to access your financial accountsAs soon as you place an order, it's immediately canceled and refunded if you use PayPal as payment methodThe response time to issues is terrible and I would not trust this company
Returned a counterfeit item to Poshmark in November Advised by Poshmark that they received my item and verified that it was indeed counterfeitand refunded my transaction on 12/5/but have not received the refundI have gone back and forth a dozen times and no one has been able to figure out why the refund did not processThey have provided no other recourse to issuing a refund and have basically told me to deal with my bankChase is one of the largest banks in the country and they said that the merchant has not issued the refund and to go back to them
Poshmark approved a return on a item bundleI received everything but expensive items backPoshmark went against their own policy and agreed to let the buyer send some of the order back with their own USPS labelDoing so, does not protect me as the seller, Poshmark will not cover any loss or damagesthey refunded the buyer, who kept my itemsThey refuse to refund me or work with meThey email me days in betweenI lost $which I deserve to be refundedI have all tracking and emails received from PoshmarkI am willing to take this to small claims, 100%I already gathered the appropriate paper work to begin the process
I tried to cancel an order after I realized my phone browser prevented me from reading the correct sizeI "commented" asking the seller to cancel (no response), emailed customer service (no response), and sent a message through *** (no response)What does it take to get help?
I bought a pair of Persol sunglasses for $** from their site and the glasses are abnormally small and squeeze my temples making them impossible to wearThe two straps on the sides do not open up to the standard size of sunglassesI've had an identical authentic pair of these glasses that fit perfectly thus why I wanted to order another pair after I broke mineThis pair I've been sent from the seller has clearly been either tampered with or are not authentic which is reason for return on this site, and rightfully so so that the chance of a scam is minimizedI have a scam and I am not being treated seriouslyI reported this issue to Poshmark and a couple days later on ***, *** 3rd they sent me an email that evening requesting more photos in the next hours to evaluate the purchaseI did not see that email, so when they sent me another email at 6am on ***, *** 5th requesting that I send the photos within hours I was surprised but was ready to take and post mor
We apologize for any inconvenience on behalf of ***According to our support team, the customer was given a full refund of their purchase on May 23rd as part of our coverage through Posh Protect
Due to this, we consider the case resolved
Poshmark .allowed a buyer to return a pair of shoes, claiming that they are counterfeitThey asked me for proof of the authenticity, which I provided - rather than doing a proper analysis they just allowed the returnI pay a fee to Poshmark with the expectation that they treat me in a fair manner - but it appears they hire incompetent individuals who do not do any type of critical thinking when solving disputesMy complain involves the following: By making this claim they have perpetuated the buyer's claim that I am selling counterfeit merchandise and therefore defamed meThey have cost me the price of shipping materials and my time They have charged me for a service which they are not providing I tried contacting Poshmark via email and via the phone application and have not heard back in more than a week
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Mark***
Poshmark states full days until they can release payment for an itemI shipped my item February 1st and it was sent to Poshmark for inspectionAfter that it was sent to the buyerThey buyer didn’t release payment on their own and it has been over a week since the incidentI still haven’t received funds, an email if there was an issue, and no response when I contacted them twice nowIn total I have messaged them times and no answer for resultion or even responseThere’s no number to call and it’s frustrating how they do business
I purchased a dress to replace the exact same dress I already ownI was replacing the dress because the material shrunk and changed when I washed it improperlyThe dress was advertised as never worn by the sellerWhen I received the dress, I filed a request for a return the same day stating that this dress has clearly been washed because the fabric was exactly the same as the ruined washed dress I already ownedMy request was denied because “it is a fit issue” and my credit card was chargedI replied to the email, but it shows case closed on my accountI then realized that there is no other way to contact Poshmark, nor is there any way to let other shoppers know about my experience
If I would have known of the highly negative reviews of this site, I would NOT have placed my orderI didn't receive the right color and after contacting them three times explaining the exact same thing each time, the boot slippers tore open at the seam after only a few times of wearCouldn't remember my username and there was no other way to get into my accountEven after sending them a pic of what I did receive!!!
Several days ago Poshmark suspended my account as a result of suspicious activity reported by my bankMind you that Poshmark never reached out to me to inform me that they were suspending my account, I just went to accept an offer for an item and I wasn't able to, nor was I able to extend offers or buy anything Soooo, I had to send an email because Poshmark does not have a customer service number, at all. I have visited lemonaid stands that run with more efficiency and professionalism than this site!! I sent the email at 10pm Wednesday by 2pm the next day I still had not received a response, so over the next hours I sent five more emails expressing my concerns at the lack of responsiveness from the Poshmark team, as well as confirming that none of the transactions on my account were eroneous or fraudulentFinally at 11pm on Thursday I get an email from poshmark indicating my account was suspended pending confirmation from ME that none of the tra
The buyer opened a case against me and she essentially got away with stealing my romper and I want it sent back to meIt's not fair that the buyer can get away with theft and the seller is left with the earnings from the sale but the item is still with the buyer who literally scams to get free stuff
I've been repeatedly sending emails requesting that Poshmark close an open problem inquiry case, so that I can release payment to the seller immediatelyI contacted the seller and the issue has been resolved to my satisfaction between the seller and myselfTherefore, Im requesting the case be closed so that I can pay the sellerPoshmark has not replied to my countless emails regarding this matterWhen I try to release payment to the seller on.the website, an error message appears saying that I must contact Poshmark Support team which I have without a reply
Purchased bridesmaid dress from sellerThough seller stated it had shipped within hrs of order and money pulled from accountSeller did not mail it for six weeksTried to escalate through poshmark for assistance poor contactEventually begging on sellers site resulted in responseMoney held from time seller stated it was sent so I was stuck in limboWhen item arrived, Item in worse than stated condition,unable to fix in time(Arrived days before wedding).Seller did state she was unclear on process after dress was posted but lied that it had been mailed yet again then sent regular not rush days laterUnfortunately, when dress finally arrived Broke out in severe rash and eventual scars from dress when tried on had to have dress rush fumigated & dry cleaned hrs before weddingLesson learnedAccount closed
Sold item...buyer stated item was broke even though it was brand new and in manufacturer box..she sent back 3/and wallet has vanished I sold a wallet to user *** on 3/23..it was a *** *** wallet that I had myself purchased onlineTherefore I cannot prove authenticity and this was all disclosedThe wallett sold ***$ and per buyers requestThe next day there was a dispute filed on the wallet but the item had not been delivered*** stated that it was all an accident she had made contact with posh amd that she had recieved another lv that week that was damaged and she accidentally filed under my itemThe very next day she said she was in possession of wallet but that the zipper iw damaged and it is fakeI told her to send back and that was pretty much last I heard from buyerMy wallett was sent back to me on on tracking number which I can no longer see because posh mark removed it..but the case number for open investigation is*** The wallet shows tha
Complaint: ***I am rejecting this response because: like stated when initially complaining I was traveling and was unable to take a photo until I returned homeI ordered a second pair of pants that were way too big and I even measured them and I was correctThe I purchased was a 40!!! Just because you say all sales are final does not give you the right to take no responsibility for your vendors actionsAll I want is my refund and you will never hear from me againI do not want to be a customer after I have been treated like thisIf you go to Whole Foods and the merchadice is damaged you get a refund from whole
foods even though they didn’t produce the productWhy are you any different? The worst part is the advise I was given from “customer service” was to resell the defective pants this pushing the problem on an unsuspecting consumerI’m not going to screw a stranger over so I will reject respectfully your response and still ask for a refund including shipping costs.
Sincerely,Anthony***
Random seller purchased sneakers from me and I sent em the same day, she received them and made a claim that sneakers were bootleg and opened a case with PoshmarkThey are NOTSo she did her research and realized she was wrong and asked them to close the case and release my paymentIts been a week they did not respondNo number to call, email is non responsiveSO now she has sneakers and I did not get paid for itPoshmark has not made one comment or response
The buyer opened a case against me and she essentially got away with stealing my romper and I want it sent back to meIt's not fair that the buyer can get away with theft and the seller is left with the earnings from the sale but the item is still with the buyer who literally scams to get free stuff
I ordered a Yeti from a seller and once received realized it was a fakeI had already accepted the order online and once I received I contacted the seller and PoshmarkPoshmark then asked for photos to show that the item was not authentic which I provided and have had no response since thenThe seller is selling counter fit merchandise and Poshmark is supporting by not refunding
Poshmark is a fraudThe site lures you in and tries to access your financial accountsAs soon as you place an order, it's immediately canceled and refunded if you use PayPal as payment methodThe response time to issues is terrible and I would not trust this company
Returned a counterfeit item to Poshmark in November Advised by Poshmark that they received my item and verified that it was indeed counterfeitand refunded my transaction on 12/5/but have not received the refundI have gone back and forth a dozen times and no one has been able to figure out why the refund did not processThey have provided no other recourse to issuing a refund and have basically told me to deal with my bankChase is one of the largest banks in the country and they said that the merchant has not issued the refund and to go back to them
Poshmark approved a return on a item bundleI received everything but expensive items backPoshmark went against their own policy and agreed to let the buyer send some of the order back with their own USPS labelDoing so, does not protect me as the seller, Poshmark will not cover any loss or damagesthey refunded the buyer, who kept my itemsThey refuse to refund me or work with meThey email me days in betweenI lost $which I deserve to be refundedI have all tracking and emails received from PoshmarkI am willing to take this to small claims, 100%I already gathered the appropriate paper work to begin the process
I tried to cancel an order after I realized my phone browser prevented me from reading the correct sizeI "commented" asking the seller to cancel (no response), emailed customer service (no response), and sent a message through *** (no response)What does it take to get help?
I bought a pair of Persol sunglasses for $** from their site and the glasses are abnormally small and squeeze my temples making them impossible to wearThe two straps on the sides do not open up to the standard size of sunglassesI've had an identical authentic pair of these glasses that fit perfectly thus why I wanted to order another pair after I broke mineThis pair I've been sent from the seller has clearly been either tampered with or are not authentic which is reason for return on this site, and rightfully so so that the chance of a scam is minimizedI have a scam and I am not being treated seriouslyI reported this issue to Poshmark and a couple days later on ***, *** 3rd they sent me an email that evening requesting more photos in the next hours to evaluate the purchaseI did not see that email, so when they sent me another email at 6am on ***, *** 5th requesting that I send the photos within hours I was surprised but was ready to take and post mor
We apologize for any inconvenience on behalf of ***According to our support team, the customer was given a full refund of their purchase on May 23rd as part of our coverage through Posh Protect
Due to this, we consider the case resolved
Poshmark .allowed a buyer to return a pair of shoes, claiming that they are counterfeitThey asked me for proof of the authenticity, which I provided - rather than doing a proper analysis they just allowed the returnI pay a fee to Poshmark with the expectation that they treat me in a fair manner - but it appears they hire incompetent individuals who do not do any type of critical thinking when solving disputesMy complain involves the following: By making this claim they have perpetuated the buyer's claim that I am selling counterfeit merchandise and therefore defamed meThey have cost me the price of shipping materials and my time They have charged me for a service which they are not providing I tried contacting Poshmark via email and via the phone application and have not heard back in more than a week
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, Mark***
Poshmark states full days until they can release payment for an itemI shipped my item February 1st and it was sent to Poshmark for inspectionAfter that it was sent to the buyerThey buyer didn’t release payment on their own and it has been over a week since the incidentI still haven’t received funds, an email if there was an issue, and no response when I contacted them twice nowIn total I have messaged them times and no answer for resultion or even responseThere’s no number to call and it’s frustrating how they do business
I purchased a dress to replace the exact same dress I already ownI was replacing the dress because the material shrunk and changed when I washed it improperlyThe dress was advertised as never worn by the sellerWhen I received the dress, I filed a request for a return the same day stating that this dress has clearly been washed because the fabric was exactly the same as the ruined washed dress I already ownedMy request was denied because “it is a fit issue” and my credit card was chargedI replied to the email, but it shows case closed on my accountI then realized that there is no other way to contact Poshmark, nor is there any way to let other shoppers know about my experience
If I would have known of the highly negative reviews of this site, I would NOT have placed my orderI didn't receive the right color and after contacting them three times explaining the exact same thing each time, the boot slippers tore open at the seam after only a few times of wearCouldn't remember my username and there was no other way to get into my accountEven after sending them a pic of what I did receive!!!