Seller pages are not up to dateI tried to purchase three items in two days, all of the sellers didn't have the itemsIt takes days to get your money backI will not use this site anymore!!
I ordered an item but forgot to update my address so the item was sent back to the senderI am currently been in contact with the seller who also ya snot heard back from Poshmark regarding the issueI would like to be able to cancel the order and have the funds put back into my account so me and the seller can continue to businessThe seller and I have sent multiple emails with no response but a generic response to be patientI had another issue with a different order and got a response within 24hours regarding an item that had not yet shipped
This is an online business where you can sell your merchandiseI listed several items for saleOne customer with user name *** purchased items for my closet in a bundle for which I gave a discountAs soon as she received the items she filed a complaint with *** that one item was not as describedAfter several days, *** sided with the buyer and they were to refund *** and she/he was to ship my items back to me *** waited about a week (they are allowed a full week to send items back) and sent a package to me, with a tracking label so that *** could track that it was sentWhen I received the package it contained a cheap necklace and not my itemsThe products I sold were an *** brand rose gold and diamond bracelet (value $600), an *** ring (value over $300) and an *** *** skull bracelet (value over $200)All my items were high end designerFile kept my items and sent back a cheap trinketI sent several emails and opened cases wi
Initial Business Response /* (1000, 5, 2015/04/27) */
We have received photos from the buyer to support their claim that the dress is made from a sheer materialThe photos are attachedAfter thoroughly examining the photos, we have provided the buyer a return shipping labelThe dress was
returned to the seller
We consider this case resolved
I am a member and seller of Poshmark for several yearsSold an item and it was delivered to buyer yet she chose to open a case against me on12/ because she didn’t.ikeArterial or the ship charges ( ship charges are not controlled by me) I granted herReturn and posh printed and approved the return on 12/8.buyer according to posh has only two days to get return scanned, as of 12/it has not been.I have contacted Ohh via emails and internal ops yet they refuse to relerelease my fundsI gave this buyer a courtesy even though I did nothing wrong suspecting she was looking for a free item, low and behold I knew this would not be returned.I am a member of the usps system so I know what packages are coming in, the day The and from what stateThis postal number Has not scanned as of / at 12:estwhy isn’t my money being released? I have been a loyal seller now this.no one to help me with a simple problem
I ordered a pair of sandals that were described as "*** *** Redlands Knotted Sandals New" in the listing title"*** *** Redlands Knotted Sandals, size or 8.5/no boxRetail was $**, these are nearly brand new, only worn once, and hard to findI'm not entirely sure I want to give them up!" What I received was nowhere near new condition and differed greatly from the photographs in the listing"Posh Protect" is their guarantee that is supposed to protect consumers from falsely advertised/listed itemsAfter submitting various photographs illustrating the grave difference in advertised versus actual condition, Poshmark's customer service replied to me offering me a $** credit on a future order, but claimed that the "condition is consistent with description." I replied back as this is unmistakably incorrect, but they made no attempt to remedy this outside of a $** credit on a future purchasePlease let me know if there is somewhere I can forward or attach photographs and/o
I ordered an outfit through their website and it was not as advertisedThere were areas where the seams had come apart and frayed on the skirt part of the outfitI lodged a complaint and opened a case as soon as I received the outfit in the mailI sent pictures and reason for the dispute (on Friday 10/26/18)The website states it will come to a resolution within hoursIt has been days and I've sent them several emails with no answers back from themI payed through VenmoEven the consignee whom the outfit came thru stated that she'd like the outfit back due to the misrepresentation, but Poshmark has not resolved the issue or even sent me an email that they are working on the disputeI have pictures of the product and the email/case dispute if neededI paid a total of $via venmoOrder number was: ***
NEGATIVE- Horrible experience!Purchased something weeks agoshoes,,, never got themI never heard from seller at all & no way to contact sellerVery OddAre the sellers made up? This COMPANY HAS NO PHONE# to reach themVery OddYou can only email themDays go by and same generic emails are sent , they are trying to reach seller, no response from seller, still no product ...no response from seller Final generic email today they are refunding my money supposedly the product was damagedREALLY???? This appears to be a scamThey take your money hold it for weeks and you get nothing but runaround, waste of my timeDON'T BUY FROM THEM! **TOTAL Unregulated MESS of a so called CompanySAD
A customer bought one of my itemsThe package never tracked with the United States Postal Service therefore the customer could not accept the packageShe received the packageI have emailed Poshmark three times regarding this issue and have been ignoredI need my percentage of the sale I am owed
I bought a handbag that was supppsed to be a Coach bag made out of leatherIt is a fake and turning the outside emblem tag reveals it is not leatherIt's cheaply made and has flaws in the stitchingI filed a claim and have been ignored now for a weekThere is no way to call this company, only send emails which have all been ignored except by a form letter saying I will have a response in hoursPoshmark has had my money for weeks nowI have a misrepresented fake bagI want my money backI am deeply concerned about how a company that has a regular practice of no service is still in businessI have read the complaints here and am astoundedThis shouldn't be! Please, can you help me?
Initial Business Response /* (1000, 5, 2014/10/13) */
When a case is opened, the buyer is asked to upload photos and offer details of the itemOur team then investigates the orderIf the return is verified, we assist the buyer in returning the item and offer them a full refundAt Poshmark
we take the sale of counterfeit items very seriouslyFortunately, we were able to work with *** to get this order refundedOn October 4th she received a full refund, including shipping
I got locked out of my account on poshmark because they sent an email saying it had been hacked which I think they were behind in the first placeThe email said to lock my account and an email would be sent on how to get back inI never received an email to get back into my account which has a balance in itI'm more concerned with getting my money out of the account which is still on poshmark but I can't access it through the email I have on file with them
I rarely ever leave negative reviews, but after trying to troubleshoot a login issue (one that I see has been shared by other users, the "incorrect login or password" error to spite successfully resetting my password multiple times, and doing all common trouble shooting) I contacted the support teamI received a very kind reply initially, which quickly devolved into a string of emails with different representatives telling me to do the exact same thing over and over, with different wording, regardless of what I responded and told them I had already triedOnce I because frustrated and expressed this the communication simply stoppedIf I'm having this much trouble simply trying to use their platform I can't imagine what you would encounter if you actually had a problem buying or selling
I sold an item through poshmark, shipped it, and it was destroyed after I shipped jt by the buyerI have made numerous attempts to contact poshmark through disputing the return, providing pictures and evidence, asking to be contacted, trying to call a phone number that has a full voicemail, I wrote on their *** page as well their *** page and they are in fact stealing from meI purchased a handbag to resell as a source of christmas money, I sold it, and then something happened to it post shipping and they will not even review my case or accommodate me in any way when I have had all perfect sales
I ordered a dress from Poshmark, when I received it, it was covered in BLOOD STAINS and dirtMy return was approved, however it was approved on 11/- the day after I left on a trip out of the country with no access to emailMy closet was on a vacation hold at the time, and I have submitted my trip information to Poshmark as proofApparently, they can take more than a week to reply to issues, but you are required to ship items that were not as described back within daysI completely understand if I just decided not to ship, but I had no way of knowing that the return was approved, and no way to ship the item backAs soon as I returned to the US (Saturday, 11/at 11:PM CT), I sent an email to Poshmark stating that I could ship the item back Monday morning (11/26)I sent another email later in the week as I never heard backI sent a *** message on 11/and didn't hear backI tweeted at Poshmark on 12/and again on 12/Minutes after sending the second tweet, I rec
I am not getting a response from this company I made a purchase for $*** days ago and I have still not heard from anyoneI use my *** account and the money is gone, I never got a productI sent them email and the reply has been we are busyThere is no number to call these peopleHow can this be, IPA not use to being ignored when I made a purchase online
This site has a whole bunch of rules on what you can and cannot sellThey take 20% of your sales as wellHowever, when policy violations are brought to their attention, they do nothing about itHorrible customer service!
Poshmark owes me money, and has yet to directly deposit money in the operational and legitimate bank account, with the working numbers that I provided for themThey have not communicated with me why there is a delay
I have reported numerous online seller for selling used cosmeticsThe did absolutely nothingI’m pretty sure that this is a health hazardIt is against their policy as well but when myself and other posh users report the sellers (who advertise that their products are used) nothing is done
One of the sellers has harassed me and slandered my name, as well as others, and customer service refused to do anything about itI know it is because this particular seller sells their products at outrageous prices by lying about their products, therefore poshmark is making a lot of money off of this sellerThey don't want to risk losing that moneyHowever, I will be suing for slander and listing poshmark as liable since they are refusing to remove the remarksWe'll see how much money they lose then
Seller pages are not up to dateI tried to purchase three items in two days, all of the sellers didn't have the itemsIt takes days to get your money backI will not use this site anymore!!
I ordered an item but forgot to update my address so the item was sent back to the senderI am currently been in contact with the seller who also ya snot heard back from Poshmark regarding the issueI would like to be able to cancel the order and have the funds put back into my account so me and the seller can continue to businessThe seller and I have sent multiple emails with no response but a generic response to be patientI had another issue with a different order and got a response within 24hours regarding an item that had not yet shipped
This is an online business where you can sell your merchandiseI listed several items for saleOne customer with user name *** purchased items for my closet in a bundle for which I gave a discountAs soon as she received the items she filed a complaint with *** that one item was not as describedAfter several days, *** sided with the buyer and they were to refund *** and she/he was to ship my items back to me *** waited about a week (they are allowed a full week to send items back) and sent a package to me, with a tracking label so that *** could track that it was sentWhen I received the package it contained a cheap necklace and not my itemsThe products I sold were an *** brand rose gold and diamond bracelet (value $600), an *** ring (value over $300) and an *** *** skull bracelet (value over $200)All my items were high end designerFile kept my items and sent back a cheap trinketI sent several emails and opened cases wi
Initial Business Response /* (1000, 5, 2015/04/27) */
We have received photos from the buyer to support their claim that the dress is made from a sheer materialThe photos are attachedAfter thoroughly examining the photos, we have provided the buyer a return shipping labelThe dress was
returned to the seller
We consider this case resolved
I am a member and seller of Poshmark for several yearsSold an item and it was delivered to buyer yet she chose to open a case against me on12/ because she didn’t.ikeArterial or the ship charges ( ship charges are not controlled by me) I granted herReturn and posh printed and approved the return on 12/8.buyer according to posh has only two days to get return scanned, as of 12/it has not been.I have contacted Ohh via emails and internal ops yet they refuse to relerelease my fundsI gave this buyer a courtesy even though I did nothing wrong suspecting she was looking for a free item, low and behold I knew this would not be returned.I am a member of the usps system so I know what packages are coming in, the day The and from what stateThis postal number Has not scanned as of / at 12:estwhy isn’t my money being released? I have been a loyal seller now this.no one to help me with a simple problem
I ordered a pair of sandals that were described as "*** *** Redlands Knotted Sandals New" in the listing title"*** *** Redlands Knotted Sandals, size or 8.5/no boxRetail was $**, these are nearly brand new, only worn once, and hard to findI'm not entirely sure I want to give them up!" What I received was nowhere near new condition and differed greatly from the photographs in the listing"Posh Protect" is their guarantee that is supposed to protect consumers from falsely advertised/listed itemsAfter submitting various photographs illustrating the grave difference in advertised versus actual condition, Poshmark's customer service replied to me offering me a $** credit on a future order, but claimed that the "condition is consistent with description." I replied back as this is unmistakably incorrect, but they made no attempt to remedy this outside of a $** credit on a future purchasePlease let me know if there is somewhere I can forward or attach photographs and/o
I ordered an outfit through their website and it was not as advertisedThere were areas where the seams had come apart and frayed on the skirt part of the outfitI lodged a complaint and opened a case as soon as I received the outfit in the mailI sent pictures and reason for the dispute (on Friday 10/26/18)The website states it will come to a resolution within hoursIt has been days and I've sent them several emails with no answers back from themI payed through VenmoEven the consignee whom the outfit came thru stated that she'd like the outfit back due to the misrepresentation, but Poshmark has not resolved the issue or even sent me an email that they are working on the disputeI have pictures of the product and the email/case dispute if neededI paid a total of $via venmoOrder number was: ***
NEGATIVE- Horrible experience!Purchased something weeks agoshoes,,, never got themI never heard from seller at all & no way to contact sellerVery OddAre the sellers made up? This COMPANY HAS NO PHONE# to reach themVery OddYou can only email themDays go by and same generic emails are sent , they are trying to reach seller, no response from seller, still no product ...no response from seller Final generic email today they are refunding my money supposedly the product was damagedREALLY???? This appears to be a scamThey take your money hold it for weeks and you get nothing but runaround, waste of my timeDON'T BUY FROM THEM! **TOTAL Unregulated MESS of a so called CompanySAD
A customer bought one of my itemsThe package never tracked with the United States Postal Service therefore the customer could not accept the packageShe received the packageI have emailed Poshmark three times regarding this issue and have been ignoredI need my percentage of the sale I am owed
I bought a handbag that was supppsed to be a Coach bag made out of leatherIt is a fake and turning the outside emblem tag reveals it is not leatherIt's cheaply made and has flaws in the stitchingI filed a claim and have been ignored now for a weekThere is no way to call this company, only send emails which have all been ignored except by a form letter saying I will have a response in hoursPoshmark has had my money for weeks nowI have a misrepresented fake bagI want my money backI am deeply concerned about how a company that has a regular practice of no service is still in businessI have read the complaints here and am astoundedThis shouldn't be! Please, can you help me?
Initial Business Response /* (1000, 5, 2014/10/13) */
When a case is opened, the buyer is asked to upload photos and offer details of the itemOur team then investigates the orderIf the return is verified, we assist the buyer in returning the item and offer them a full refundAt Poshmark
we take the sale of counterfeit items very seriouslyFortunately, we were able to work with *** to get this order refundedOn October 4th she received a full refund, including shipping
I got locked out of my account on poshmark because they sent an email saying it had been hacked which I think they were behind in the first placeThe email said to lock my account and an email would be sent on how to get back inI never received an email to get back into my account which has a balance in itI'm more concerned with getting my money out of the account which is still on poshmark but I can't access it through the email I have on file with them
I rarely ever leave negative reviews, but after trying to troubleshoot a login issue (one that I see has been shared by other users, the "incorrect login or password" error to spite successfully resetting my password multiple times, and doing all common trouble shooting) I contacted the support teamI received a very kind reply initially, which quickly devolved into a string of emails with different representatives telling me to do the exact same thing over and over, with different wording, regardless of what I responded and told them I had already triedOnce I because frustrated and expressed this the communication simply stoppedIf I'm having this much trouble simply trying to use their platform I can't imagine what you would encounter if you actually had a problem buying or selling
I sold an item through poshmark, shipped it, and it was destroyed after I shipped jt by the buyerI have made numerous attempts to contact poshmark through disputing the return, providing pictures and evidence, asking to be contacted, trying to call a phone number that has a full voicemail, I wrote on their *** page as well their *** page and they are in fact stealing from meI purchased a handbag to resell as a source of christmas money, I sold it, and then something happened to it post shipping and they will not even review my case or accommodate me in any way when I have had all perfect sales
I ordered a dress from Poshmark, when I received it, it was covered in BLOOD STAINS and dirtMy return was approved, however it was approved on 11/- the day after I left on a trip out of the country with no access to emailMy closet was on a vacation hold at the time, and I have submitted my trip information to Poshmark as proofApparently, they can take more than a week to reply to issues, but you are required to ship items that were not as described back within daysI completely understand if I just decided not to ship, but I had no way of knowing that the return was approved, and no way to ship the item backAs soon as I returned to the US (Saturday, 11/at 11:PM CT), I sent an email to Poshmark stating that I could ship the item back Monday morning (11/26)I sent another email later in the week as I never heard backI sent a *** message on 11/and didn't hear backI tweeted at Poshmark on 12/and again on 12/Minutes after sending the second tweet, I rec
I am not getting a response from this company I made a purchase for $*** days ago and I have still not heard from anyoneI use my *** account and the money is gone, I never got a productI sent them email and the reply has been we are busyThere is no number to call these peopleHow can this be, IPA not use to being ignored when I made a purchase online
This site has a whole bunch of rules on what you can and cannot sellThey take 20% of your sales as wellHowever, when policy violations are brought to their attention, they do nothing about itHorrible customer service!
Poshmark owes me money, and has yet to directly deposit money in the operational and legitimate bank account, with the working numbers that I provided for themThey have not communicated with me why there is a delay
I have reported numerous online seller for selling used cosmeticsThe did absolutely nothingI’m pretty sure that this is a health hazardIt is against their policy as well but when myself and other posh users report the sellers (who advertise that their products are used) nothing is done
One of the sellers has harassed me and slandered my name, as well as others, and customer service refused to do anything about itI know it is because this particular seller sells their products at outrageous prices by lying about their products, therefore poshmark is making a lot of money off of this sellerThey don't want to risk losing that moneyHowever, I will be suing for slander and listing poshmark as liable since they are refusing to remove the remarksWe'll see how much money they lose then