To Whom It May Concern: On 12/we received confirmation of our order for the item below On 12/the item shipped On 1/the order was received On 1/we requested to return the order due to a defect (moth hole) and item runs small On 1/we again requested to return the order and heard nothing On 1/we told Poshmark that if we did not hear from them by 1/10, we would request the help of Revdex.com It is now 1/and we have not heard from the company We are requesting the shipping label -and subsequent refund immediatelyThank you*** ***
I shipped a authentic Louis Vuitton bag to poshmark to verify then to ship to buyer ***I shipped it days ago on 3-1-and have never heard back except Poshmark stated they received and then no communicationI have called both numbers, *** *** *** *** with no answer and no capability to take a voicemail, I have emailed 2x a day to poshmark.com with no answer, I faxed a letter asking them to contact me at *** on 3-6-and it went thru but no answerHas this been stolen-
Horrible experience! Their customer service is non existingI purchased a dress, when I got , looked more like an old rag, I have been trying to get my money back for almost one month, all they agreed was to take back, but I pay shippingshipping is 10, why would I have to be out of ?? I will never buy from them again!
On October 31st, 2017, a Poshmark user purchased a pair of Christian Louboutin shoes from my Poshmark "closet"Poshmark requires that the seller send off the item within days or the buyer can cancel the orderI shipped them well within that time frameThe day the buyer received the shoes, he requested a returm by saying the shoes were misrepresented in my adI responded to Poshmark's email about the return, but they approved his request because they couldn't determine for sure if his claim was validI had no problem with thatPoshmark emailed me that the shoes would be shipped back to meOn Novemver 12th, I received an email from Poshmark stating that there had been no activity on the return shipping label they had provided the buyer and that "Rest assured, if the buyer doesn't ship soon, we will automatically release your payment." Eight days later the shoes arrivedI received them two weeks after the buyer's return request and it was immediately obvious that the buyer had w
Hello, I sold a handbag on this site and everything went fine with the sale, the buyer gave me a 5-star rating which is the best you can getI received this email from them, Dear, Your request to deposit your balance of $in your bank account has been receivedWe will be processing this request and please expect the request to be completed by 31-May-If you have any questions or if you do not see your deposit by 31-May-2018, please email us at *** I also had another bag up for sale that they kept saying was a "replica" and that I took the pictures from offline and I did notI was saling the handbag on another selling site but that was itThen they emailed me today saying they were going to keep my funds from the handbag I sold and that I wouldn't be gettin gmy $I emailed them back and forth and nothing came of the converstationI even asked for a phone number to call and talk to someoneBecause they thought my other bag wasnt real now they are trying
I merely seek a refundI received an item of clothing packed with a dryer sheetI'm allergic to perfume, and the smell was so chemical and so strong that I have had to put the item in the (double) bag it came in and leave it downstairs in my laundry roomIf you know about dryer sheets, they are permeated with chemicals, and those STAY in the item and transfer themselves to other items as wellI asked for permission to return the itemThe Poshmark "customer service" sent me a couple of emails telling me to logon and click a drop down menuThis did/does not exist on their websiteI asked for a link so that I could access the particular form they were referring toI asked in several emailsThey don't reply at allThey claim my "days are up" to make a complaint, even though I received the package Friday night and they specifically said in their email that they are not around to respond to requests on the weekendThey claim they will not deal with customers by phone - don't pub
I sold a dress I had worn one time, there was nothing wrong with itThe buyer filed a claim saying that it was stainedPoshmark accepted her claim and had the item returnedWhen I received the dress, the "stains" were deodorant marksIt was incredibly obvious she had tried it on, it didn't fit, so she complained and was able to send it back despite their no returns if an item doesn't fit policyNone of the pictures I uploaded had these marks, and I haven't tried the dress on since after it was washed (way before I uploaded it)so now I'm stuck with this deodorant stained dress because the company can't follow through on their return policy
I had a credit balance of $on my account, which I used towards two purchasesI made an offer on two items: *** *** ***, a popup presented itself within the Poshmark appThe popup showed: My balance, the shipping charge, the total charge, the total charge with my credits applied and finally: the NET total (Screenshots provided upon request)The NET balance stated $Due to the nature of how Poshmark works, when you make an offer, the seller has to accept the offerI made two offers, both popups showed a ZERO balance for EACH purchase, and this is what I agreed toA formal agreementI assumed that if one buyer accepted, then the other offer would cancel itself because what I agreed to (Which was a balance using my credits) would no longer apply (as I didnt have enough credit for the second order) and a new agreement would have to be re-issued for me to agree toHowever, this was NOT the casePoshmark took my balance for the
I purchased a pair of tennis from one of the sellers how’re I received a shirt in the mail I sent the shoe back to the seller but I have yet to receive my shoes that I purchased and when u email customer service you don’t get a reply back for days
I was new to Poshmark and should have read the reviews If I would have I would not have ordered items through them I ordered Items from different people and they were never shipped The first person said that she "misplaced her items." and the other seller I never heard back from I would think that as a business Poshmark would not allow these people to continue selling on their site if things like this continue to happen I at least was able to get my money refunded I will no longer be ordering anything through Poshmark
I WOULD NEVER EVER EVER buy from this siteI bought a pair of shoes that said "in great condition" and when I recieved them there was ACTUALLY a hole on the inside in the soleThe seller only posted a picture of the bottom on the outsideWhen I reported this poshmark did nothing and said that the seller described the product correctlySo just so you all know, to them a shoe with holes on the inside are "in great condition" This company is horrible and could care less to properly serve their customersDO NOT USE POSHMARK!!!!
On January 9, 2018, I was the seller of a pair of Burberry Designer Women's Jean Pants on Poshmark's applicationAn individual bought them off of me through the app, I shipped them off, the buyer received the item successfullyOn Poshmark, funds between the buyer and seller are "held" under the seller redeems themI have been trying to redeem the funds from this sale for over two weeks nowTo redeem the funds from the sale, I am required to insert a "verification code" Poshmark is supposedly supposed to send to my emailI have never received this supposed verification codeAfter times of attempting to email Poshmark's customer service, I am receiving very generic responses back such as, "check your spam folder" and "your email provider blocked our emails, thats why you are not receiving the code." It has become evident at this time Poshmark has scammed myself out of these fundsThese jeans I am selling were originally $in store
I purchased a bundle of pants from *** that were listed as free of flawsI received the items and two pairs clearly had stainsI filed a complaint and took pictures and got no response from poshmark seller was very rude and said the listing didn't state no stains! I washed the items to try to remove the stains - they did not come out and then poshmark said because the items had been washed they were not eligible for return! Very pissed about poshmarks lack of instruction, response, and customer service
Customer service was awful received a dress with broken zipper...I paid $I don't feel like I should of paid full price and they came back and
Offered $is poshmark dollarsI said no- I want to be refunded with the original method of paymentSince then NO response and have wrote them back about 5xDon't use site! Awful!
So, I ordered an item as a new customer and received $shipping instead of $I ordered a second item that day and a couple more days later a third and fourth orderI got an email some time later that my first order was cancelled and they'd refund my moneyI emailed back asking if the difference for shipping can given to me for the difference since I paid for the full price for my second orderThe next day I ordered my third and fourth order, and hours later I get my reply saying I got $store creditI ask if they can apply to it one of three orders or refund the refund in credit to my cardThe next day I hear back that they won't refund me my cashI reply stating I want to cancel my account and cancel the orders that had not shipped (at least one hadn't shipped) and to refund me the cost of that oneThe next day, they said they wouldn't refund my money and that the shipment had already shippedThe order hadn't shipped when I wrote the email and they only replied un
I ordered a Louis Vuitton wallets on July from posh marktoday, July I just received the product and it’s horribleItem is not accurate as described I contacted posh mark no phone number I email and it’s a robot I filed for my money back in the amount of time but there’s no human I want to return this and get my money back $plus shipping
I joined the poshmark selling application & have sold multiple items, for the past montns and all of a sudden poshmark removed my items frozze my account and wont send me my I dont know what to do because it an online buisness & there is noone to callThey have all my money
Our records show that on February 1, 2018, a member of our Support team credited the buyer with $in redeemable credit, which can be redeemed directly to a bank account or received via a checkThis is the full cost of shipping
Due to this, we consider the case resolved
I am a seller on poshmark, Top Rated and have had all star reviewsI take my reputation very seriouslyThis week a buyer decided she didn't want a dress she purchased, so she lied and said there were stains on the dress not disclosedThis was days agoMy earnings are on holddays ago , poshmark said they were waiting on photos, which the buyer failed to take the day of her complaint , nor did she describe these stainsSo now she's had my dress for days and wants to return itI have emailed customer service for many days now asking how long I have to wait for the photos because days is ample time She has probably worn the dress at this point!? Customer service will not respond to any inquiriesMy earnings are on holdI have read many other reviews with identical complaintsThis company is a total scam and should be shut down
I sold a item on poshmark and on their app it says that once the buyer receives the item and is happy with it poshmark releases funds to the seller which was meThe buyer received it and then released it on April 23rd and I got a email stating that it had been ready to be released and I needed to set up my bank info and request a depositSo I did that and I haven't received my payment yetI have emailed them times because they have no customer service numberEverytime I get a generic automated response that says it can take up to 3-days to get paid but even so its past that time also in the emails it says we see your a new seller and added new bank info so possibly it was input incorrectly but doesn't give me the option to look at my bank info or edit itI am very frustrated and do not know what else to do
To Whom It May Concern: On 12/we received confirmation of our order for the item below On 12/the item shipped On 1/the order was received On 1/we requested to return the order due to a defect (moth hole) and item runs small On 1/we again requested to return the order and heard nothing On 1/we told Poshmark that if we did not hear from them by 1/10, we would request the help of Revdex.com It is now 1/and we have not heard from the company We are requesting the shipping label -and subsequent refund immediatelyThank you*** ***
I shipped a authentic Louis Vuitton bag to poshmark to verify then to ship to buyer ***I shipped it days ago on 3-1-and have never heard back except Poshmark stated they received and then no communicationI have called both numbers, *** *** *** *** with no answer and no capability to take a voicemail, I have emailed 2x a day to poshmark.com with no answer, I faxed a letter asking them to contact me at *** on 3-6-and it went thru but no answerHas this been stolen-
Horrible experience! Their customer service is non existingI purchased a dress, when I got , looked more like an old rag, I have been trying to get my money back for almost one month, all they agreed was to take back, but I pay shippingshipping is 10, why would I have to be out of ?? I will never buy from them again!
On October 31st, 2017, a Poshmark user purchased a pair of Christian Louboutin shoes from my Poshmark "closet"Poshmark requires that the seller send off the item within days or the buyer can cancel the orderI shipped them well within that time frameThe day the buyer received the shoes, he requested a returm by saying the shoes were misrepresented in my adI responded to Poshmark's email about the return, but they approved his request because they couldn't determine for sure if his claim was validI had no problem with thatPoshmark emailed me that the shoes would be shipped back to meOn Novemver 12th, I received an email from Poshmark stating that there had been no activity on the return shipping label they had provided the buyer and that "Rest assured, if the buyer doesn't ship soon, we will automatically release your payment." Eight days later the shoes arrivedI received them two weeks after the buyer's return request and it was immediately obvious that the buyer had w
Hello, I sold a handbag on this site and everything went fine with the sale, the buyer gave me a 5-star rating which is the best you can getI received this email from them, Dear, Your request to deposit your balance of $in your bank account has been receivedWe will be processing this request and please expect the request to be completed by 31-May-If you have any questions or if you do not see your deposit by 31-May-2018, please email us at *** I also had another bag up for sale that they kept saying was a "replica" and that I took the pictures from offline and I did notI was saling the handbag on another selling site but that was itThen they emailed me today saying they were going to keep my funds from the handbag I sold and that I wouldn't be gettin gmy $I emailed them back and forth and nothing came of the converstationI even asked for a phone number to call and talk to someoneBecause they thought my other bag wasnt real now they are trying
I merely seek a refundI received an item of clothing packed with a dryer sheetI'm allergic to perfume, and the smell was so chemical and so strong that I have had to put the item in the (double) bag it came in and leave it downstairs in my laundry roomIf you know about dryer sheets, they are permeated with chemicals, and those STAY in the item and transfer themselves to other items as wellI asked for permission to return the itemThe Poshmark "customer service" sent me a couple of emails telling me to logon and click a drop down menuThis did/does not exist on their websiteI asked for a link so that I could access the particular form they were referring toI asked in several emailsThey don't reply at allThey claim my "days are up" to make a complaint, even though I received the package Friday night and they specifically said in their email that they are not around to respond to requests on the weekendThey claim they will not deal with customers by phone - don't pub
I sold a dress I had worn one time, there was nothing wrong with itThe buyer filed a claim saying that it was stainedPoshmark accepted her claim and had the item returnedWhen I received the dress, the "stains" were deodorant marksIt was incredibly obvious she had tried it on, it didn't fit, so she complained and was able to send it back despite their no returns if an item doesn't fit policyNone of the pictures I uploaded had these marks, and I haven't tried the dress on since after it was washed (way before I uploaded it)so now I'm stuck with this deodorant stained dress because the company can't follow through on their return policy
I had a credit balance of $on my account, which I used towards two purchasesI made an offer on two items: *** *** ***, a popup presented itself within the Poshmark appThe popup showed: My balance, the shipping charge, the total charge, the total charge with my credits applied and finally: the NET total (Screenshots provided upon request)The NET balance stated $Due to the nature of how Poshmark works, when you make an offer, the seller has to accept the offerI made two offers, both popups showed a ZERO balance for EACH purchase, and this is what I agreed toA formal agreementI assumed that if one buyer accepted, then the other offer would cancel itself because what I agreed to (Which was a balance using my credits) would no longer apply (as I didnt have enough credit for the second order) and a new agreement would have to be re-issued for me to agree toHowever, this was NOT the casePoshmark took my balance for the
I purchased a pair of tennis from one of the sellers how’re I received a shirt in the mail I sent the shoe back to the seller but I have yet to receive my shoes that I purchased and when u email customer service you don’t get a reply back for days
I was new to Poshmark and should have read the reviews If I would have I would not have ordered items through them I ordered Items from different people and they were never shipped The first person said that she "misplaced her items." and the other seller I never heard back from I would think that as a business Poshmark would not allow these people to continue selling on their site if things like this continue to happen I at least was able to get my money refunded I will no longer be ordering anything through Poshmark
I WOULD NEVER EVER EVER buy from this siteI bought a pair of shoes that said "in great condition" and when I recieved them there was ACTUALLY a hole on the inside in the soleThe seller only posted a picture of the bottom on the outsideWhen I reported this poshmark did nothing and said that the seller described the product correctlySo just so you all know, to them a shoe with holes on the inside are "in great condition" This company is horrible and could care less to properly serve their customersDO NOT USE POSHMARK!!!!
On January 9, 2018, I was the seller of a pair of Burberry Designer Women's Jean Pants on Poshmark's applicationAn individual bought them off of me through the app, I shipped them off, the buyer received the item successfullyOn Poshmark, funds between the buyer and seller are "held" under the seller redeems themI have been trying to redeem the funds from this sale for over two weeks nowTo redeem the funds from the sale, I am required to insert a "verification code" Poshmark is supposedly supposed to send to my emailI have never received this supposed verification codeAfter times of attempting to email Poshmark's customer service, I am receiving very generic responses back such as, "check your spam folder" and "your email provider blocked our emails, thats why you are not receiving the code." It has become evident at this time Poshmark has scammed myself out of these fundsThese jeans I am selling were originally $in store
I purchased a bundle of pants from *** that were listed as free of flawsI received the items and two pairs clearly had stainsI filed a complaint and took pictures and got no response from poshmark seller was very rude and said the listing didn't state no stains! I washed the items to try to remove the stains - they did not come out and then poshmark said because the items had been washed they were not eligible for return! Very pissed about poshmarks lack of instruction, response, and customer service
Customer service was awful received a dress with broken zipper...I paid $I don't feel like I should of paid full price and they came back and
Offered $is poshmark dollarsI said no- I want to be refunded with the original method of paymentSince then NO response and have wrote them back about 5xDon't use site! Awful!
So, I ordered an item as a new customer and received $shipping instead of $I ordered a second item that day and a couple more days later a third and fourth orderI got an email some time later that my first order was cancelled and they'd refund my moneyI emailed back asking if the difference for shipping can given to me for the difference since I paid for the full price for my second orderThe next day I ordered my third and fourth order, and hours later I get my reply saying I got $store creditI ask if they can apply to it one of three orders or refund the refund in credit to my cardThe next day I hear back that they won't refund me my cashI reply stating I want to cancel my account and cancel the orders that had not shipped (at least one hadn't shipped) and to refund me the cost of that oneThe next day, they said they wouldn't refund my money and that the shipment had already shippedThe order hadn't shipped when I wrote the email and they only replied un
I ordered a Louis Vuitton wallets on July from posh marktoday, July I just received the product and it’s horribleItem is not accurate as described I contacted posh mark no phone number I email and it’s a robot I filed for my money back in the amount of time but there’s no human I want to return this and get my money back $plus shipping
I joined the poshmark selling application & have sold multiple items, for the past montns and all of a sudden poshmark removed my items frozze my account and wont send me my I dont know what to do because it an online buisness & there is noone to callThey have all my money
Our records show that on February 1, 2018, a member of our Support team credited the buyer with $in redeemable credit, which can be redeemed directly to a bank account or received via a checkThis is the full cost of shipping
Due to this, we consider the case resolved
I am a seller on poshmark, Top Rated and have had all star reviewsI take my reputation very seriouslyThis week a buyer decided she didn't want a dress she purchased, so she lied and said there were stains on the dress not disclosedThis was days agoMy earnings are on holddays ago , poshmark said they were waiting on photos, which the buyer failed to take the day of her complaint , nor did she describe these stainsSo now she's had my dress for days and wants to return itI have emailed customer service for many days now asking how long I have to wait for the photos because days is ample time She has probably worn the dress at this point!? Customer service will not respond to any inquiriesMy earnings are on holdI have read many other reviews with identical complaintsThis company is a total scam and should be shut down
I sold a item on poshmark and on their app it says that once the buyer receives the item and is happy with it poshmark releases funds to the seller which was meThe buyer received it and then released it on April 23rd and I got a email stating that it had been ready to be released and I needed to set up my bank info and request a depositSo I did that and I haven't received my payment yetI have emailed them times because they have no customer service numberEverytime I get a generic automated response that says it can take up to 3-days to get paid but even so its past that time also in the emails it says we see your a new seller and added new bank info so possibly it was input incorrectly but doesn't give me the option to look at my bank info or edit itI am very frustrated and do not know what else to do