I sold a necklace days ago , se buyer claimed it was not as described , this necklace was brand new and exactly as described , I submitted all the proofs and pictures of the item to poshmark support , never heard about them again and now i'm out of my item and my money , so basically it's a stealI'm not talking about the scamming attempts you get every time you post a new item ....and the nasty comments
I've encountered an error on the Poshmark website and android app that will not allow me to redeem my earnings via direct deposit or paper checkI've reached out to Poshmark customer support to resolve the issue on March 27, I've provided screen shots of the error that I receive, but I'm being asked to provide my bank account information via email which I do not think is smartI've since requested a paper check for my money and I've inquired about having my money sent via PayPal (which they have done before)Poshmark has not responded and will not provide an update
Purchased a sweater from Poshmark that included the following description" 100% Wool Sweater by EverlaneGreat new condition without tagsWarm and gorgeous! I’m a M/L and it fits me perfectlyIt has amazing stretch, but holds its shape after wearRoll up the sleeves for a laid back casual look or pair with your favorite high waisted skinny jeans! The color is dark green on the verge of being blackIt has never been worn out or washed - took the tags off thinking I’d wear it more, but haven’tThanks for looking!" Received item in the mail on 11/and immediately submitted a case with Poshmark requesting a refund with following description: "Sorry to find item is either defective or has been washed and shrunk which in my opinion has been the caseI have this same style/ material/ size in a short sleeve and it is inches longerThe item I received fits cropped and material has that washed in washer feelIt description was new never worn or washedI have included pictures of th
Poshmark considers itself a competitor to eBay, Inc., but its entire business model is to make money from sellers who are often peddling actual garbageTwo out of ten listings I purchased consisted of items that belonged in a garbage canIn the case of both items, I filed a complaint, they agreed the item was unsatisfactory and sent me a return address labelI happened to be going to the USPS for work right after filing the first complaint, but I left for a business trip after filing the secondUpon returning home, I was told I only had three days after receiving the item to return itNot three days after filing the complaint, which would have been bad enough, but three days after the box arrived at my doorMaking the situation worse, they don't allow buyers to review vendors, so I have no way of warning other customers about the seller's bad business practicesI wasn't able to see if another customer had the same problem
Items listed on Poshmark ***were all canceled after account was suspended due to violation of policy in which was not valid or no warning was givenPosh first put account on day notice for items marked as fake but were not items delete and token off but account was active on probabtionOn 10/account was deleted after items were shipped to each customer and funds pendingItems have all been shipped and funds were returned to customerNow I’m out +dollars and all the customers are to receive there items stillI ask that posh refund me for these items they marked as fake which are due to be received of not alreadyI have receipts and boxes for items in which I was never ever told to show/prove items just were taking off AFTER SOLD and SHIPPEDI ask please allow the processing of these items and to return the funds to my account
PoshMark serves as a middle man for consignment salesI made purchases from various people at various locations using PoshMarkUnfortunately, only three of those sales matched the description of the items advertisedI agreed to the purchase of all but the last purchase I made because other members of my family wanted the itemsThe last purchase required a photo of the item within days in order to cancel the order I was unfortunately not in a situation to take a picture right away but I did contact PoshMark via a link on their website the very next day after the order arrivedConfirmation of my request to cancel the order was received and was told someone would get back to meNo one did so I made a second attempt two days later and according to the customer service representative by now PoshMark automatically billed my credit card and the deal was sealed with no possibilities of cancelling the orderI explained the items I been buying through the company for the most part ha
I recently opened an account with poshmark, they hold your money for items sold until the customer receives the items then you must transfer the money to your accountIt is also linked to my *** account .This morning my account was hacked and locked and unlock info was sent to the hacker and not myself and my account was drained of fundsi was able to contact *** before they could make any purchasesI have tried to contact customer service through numerous outlets and received absolutely no responseThey have no contact number and very vague info on how to emailI was able to get a different contact email through *** but have not received a response to that either so now the money has been stolen from my account and my personal information compromised and no effort to correct the problem
I purchased a vest on poshmark and upon receiving it from the seller, inspected it to make sure that it was in the condition described by the sellerNot seeing anything of issue, I rated the seller and accepted the itemHowever, I went to try the vest on a day or two later and found that the zipper was completely brokenI hadn't seen that upon visually inspecting the item and before accepting itI reached out to posh to indicate the item is in fact damaged during and that I had not seen the damage when inspecting it upon receiptPosh customer service refuses to do anything to correct this issue - leaving me out the coat of the item and with a damaged vest
Reagarding Order #***, the user released funds to the seller on 1/26/As stated within our policy, a user has days from when an item is delivered to thoroughly inspect an itemAdditionally, when the funds are released to the seller we are unable to reverse the
transaction for a return or refund, as mentioned in our FAQs: ***For this reason, we consider the case closed.
Poshmark NEVER removed any harrasers that I've been complaining times! They're Still allowed to do business even if it cost somebody else to remove their listingsThese users are the most recent ones that you still allowed to sell after they rants with no business on my page: *** and *** had too much time to be ended up on my page and said things like they owned the storeYou removed my solid listings that you previously allowed to be sold with NO solid reasons and already been sold to other users and letting these jealous rants *** to make problems with me
Company has allowed a seller on their site to slander my name through comments on their siteI want these remarks removedI filed a complaint before and they got me confused with another person and it was closed because you thought they made a good faith effort when they did not because they had me confused with someone elseI would like this actually taken care of this time or I will be seeking counsel
The business practices and oversight of sellers on Poshmark seem to be very poor or non-existentThere are sellers who are listing merchandise, Poshmark is collecting payment, and customers are not receiving their ordersWhen you ask to cancel the order and be refunded the funds collected to your credit card (and before the merchandise is shipped), Poshmark does not provide good customer service or get the customers their refunds in a timely manner or, it appears from buyers comments on sellers listings, at allTheir customer service allows you to submit questions and then directs you to mail an email box that goes to an unmonitored boxIf you look at customer comments on their sellers' pages, it appears that the lack of seller accountability and oversight is a systemic problem with Poshmark - some sellers are not held accountable for not shipping goods to those who have purchased and paid and are not required to disable their account when they are not responsive, do not ship goods
Item was sold by me through this siteThe item was returned to me by the seller in worn condition, with sweat and make up stainsI filed a complaint with poshmark several times within the time frame alloted by poshmark and got no responseI am out of the item that is now in far less than perfect condition as well as the money I sold it for as the buyer was not held responsibleI'd like the business to either refund my sale price or issue a credit for same amount
I like everything about PoshmarkThere are so many great finds!!
BUT- You have to watch out for Inactive sellersYou find something that you loveYou either decide to jump on it and get it before it's gone, or you idly let it rest in the back of your mind waiting and then you decide you just have to have itEither way you're eager to buy it and then after a week or it still hasn't shipped? They need to come up with some system regarding thisLike putting inactive sellers on "hold" or in limbo while they are inactive so buyers can clearly see that there are inactive, or can't see these items at all unless priorly savedYou can cancel your order at this point, but you still don't get that darn item that you really wanted and probably already came up with outfits it would work with!
And - The shipping is so darn expensiveThere's nothing like finding a "steal" only to be hit with in shippingYIKES! And it's not like theres any way to dodge that! PRZE ITEM since they are all different sellersSo this is why my page is filled with items that I love that I just can't crack down and spend for each item in just shippingI know shipping can be expensiveBut thats quite a bit seeing that each item is usually a pretty light shirt or the equivalentThere has GOT to be ANOTHER WAY!
I searched online for a similar pair of cleats my daughter currently had and found a pair on Poshmark It was not stated these run smallI bought the size she wears and they are too small If it was stated these ran smaller I would have purchased a larger sizeStill needing a pair of cleats, I searched again onlineI am seeing sites that are selling this oversion of the cleat *** *** *** * *** *** and state this particular cleat runs smallI complained to Poshmark and was told they don't return due to sizesI stated the size ran small and the seller did not state this information and it was misleadingWhile Poshmark states they advise sellers to be as descriptive and detailed as possible when creating listings; if a seller does not state something such as their product runs a half size small - you are stuck with what you purchasedWhen I complained I was told by Poshmark that I should have asked if this ran small before making the purchase It was suggested for me to try and sell them myself to make my money backWhy spend your money and take the chance on an item that may run too small/too big and be stuck with it when you can purchase it elsewhere from somewhere with guaranteed returnsDon't learn the hard way as I didI did not think I would have to do extensive research on a product prior to making a purchaseI personally will never purchase from this website again
I purchased a Gucci belt from Poshmark on October 12, It was advertised as a genuine Gucci belt and was priced as a genuine Gucci beltI paid $But when I received it, it was clearly not an authentic Gucci belt as advertisedI emailed them requesting a refund multiple timesMy mother also emailed them on October 27, However, to date, we have only received an email from them stating that they are "transitioning to a new email system" and to "hang tight"Moreover, we are unable to reply to this computer generated emailWe have also tried to call them but we receive an automated message which also does not allow you to respondI still have not heard back from them
I purchased a pair of jeans from Poshmark***, and when they arrived they had four visible fabric flaws that were not displayed on the Poshmark websiteI took a photo of the flaws, and attached it to an email to Poshmark, requesting a prepaid return label, and was told that flaws are "normal" with these jeansTheir posted policy includes "Product not as advertised" as a valid reason for a returnI once again requested a return label, and in a week I've had no response whatsoever
I ordered a *** * *** *** fragrance mist and lotion from a seller on Poshmark, crissaaaa is her Poshmark nameTHREE weeks later I received a package that was open on both ends with a broken, empty bottle sticking out and no lotion in sightI promptly took pictures aid the package and bottle and emailed them to Poshmark to request a refunddays later I received this email: We have reviewed the case you submitted for order "*** ** *** *** *** *** *** ***"Unfortunately, this case does not qualify for a return because: - no longer able to further compensate for liquid purchasesI was quite surprised since if it's something you allowed to be sold on your app, and there are literally 100's of perfume listings on Poshmark, why would you not be able to offer a refund on it? I sent them another email stating this, and they sent me this email: Hi *** ***, Thank you for the emailAs you know, Poshmark does not support buying and selling perfumes or liquidsWe have pre
I purchased a shirt from another seller thru PoshmarkThe item was not as DescribedI contacted Poshmark three weeks ago and have not heard backThere is no customer service phone number in serviceThe seller has already been paid and I am left with an item the wrong size due to seller advertising and Poshmark is letting it happen and not even responding to me for a refund I am due
To summarize my problem, a buyer commented on my listing after making an offer and me accepting it that they would like to cancelI've never had this happen before so I was not sure what the policy in that situation isI contacted support asking if I am obligated to cancel the order or if the buyer is able to cancel it themselvesA couple days went by without response from customer support so I did a little more research and found this policy on their site: "Please note that purchases made with the Make an Offer feature are binding and cannot be cancelled as an accidental purchaseIf you accidentally made a purchase through the Offer feature, please comment directly on the listing to communicate with the sellerIt is up to the seller's discretion whether to cancel the order or proceed." So from this I learned that I was not obligated to cancel the order and I had no intention of cancelling as I had already had the item all set to goI received an email a couple days later notifyi
I sold a necklace days ago , se buyer claimed it was not as described , this necklace was brand new and exactly as described , I submitted all the proofs and pictures of the item to poshmark support , never heard about them again and now i'm out of my item and my money , so basically it's a stealI'm not talking about the scamming attempts you get every time you post a new item ....and the nasty comments
I've encountered an error on the Poshmark website and android app that will not allow me to redeem my earnings via direct deposit or paper checkI've reached out to Poshmark customer support to resolve the issue on March 27, I've provided screen shots of the error that I receive, but I'm being asked to provide my bank account information via email which I do not think is smartI've since requested a paper check for my money and I've inquired about having my money sent via PayPal (which they have done before)Poshmark has not responded and will not provide an update
Purchased a sweater from Poshmark that included the following description" 100% Wool Sweater by EverlaneGreat new condition without tagsWarm and gorgeous! I’m a M/L and it fits me perfectlyIt has amazing stretch, but holds its shape after wearRoll up the sleeves for a laid back casual look or pair with your favorite high waisted skinny jeans! The color is dark green on the verge of being blackIt has never been worn out or washed - took the tags off thinking I’d wear it more, but haven’tThanks for looking!" Received item in the mail on 11/and immediately submitted a case with Poshmark requesting a refund with following description: "Sorry to find item is either defective or has been washed and shrunk which in my opinion has been the caseI have this same style/ material/ size in a short sleeve and it is inches longerThe item I received fits cropped and material has that washed in washer feelIt description was new never worn or washedI have included pictures of th
Poshmark considers itself a competitor to eBay, Inc., but its entire business model is to make money from sellers who are often peddling actual garbageTwo out of ten listings I purchased consisted of items that belonged in a garbage canIn the case of both items, I filed a complaint, they agreed the item was unsatisfactory and sent me a return address labelI happened to be going to the USPS for work right after filing the first complaint, but I left for a business trip after filing the secondUpon returning home, I was told I only had three days after receiving the item to return itNot three days after filing the complaint, which would have been bad enough, but three days after the box arrived at my doorMaking the situation worse, they don't allow buyers to review vendors, so I have no way of warning other customers about the seller's bad business practicesI wasn't able to see if another customer had the same problem
Items listed on Poshmark ***were all canceled after account was suspended due to violation of policy in which was not valid or no warning was givenPosh first put account on day notice for items marked as fake but were not items delete and token off but account was active on probabtionOn 10/account was deleted after items were shipped to each customer and funds pendingItems have all been shipped and funds were returned to customerNow I’m out +dollars and all the customers are to receive there items stillI ask that posh refund me for these items they marked as fake which are due to be received of not alreadyI have receipts and boxes for items in which I was never ever told to show/prove items just were taking off AFTER SOLD and SHIPPEDI ask please allow the processing of these items and to return the funds to my account
PoshMark serves as a middle man for consignment salesI made purchases from various people at various locations using PoshMarkUnfortunately, only three of those sales matched the description of the items advertisedI agreed to the purchase of all but the last purchase I made because other members of my family wanted the itemsThe last purchase required a photo of the item within days in order to cancel the order I was unfortunately not in a situation to take a picture right away but I did contact PoshMark via a link on their website the very next day after the order arrivedConfirmation of my request to cancel the order was received and was told someone would get back to meNo one did so I made a second attempt two days later and according to the customer service representative by now PoshMark automatically billed my credit card and the deal was sealed with no possibilities of cancelling the orderI explained the items I been buying through the company for the most part ha
I recently opened an account with poshmark, they hold your money for items sold until the customer receives the items then you must transfer the money to your accountIt is also linked to my *** account .This morning my account was hacked and locked and unlock info was sent to the hacker and not myself and my account was drained of fundsi was able to contact *** before they could make any purchasesI have tried to contact customer service through numerous outlets and received absolutely no responseThey have no contact number and very vague info on how to emailI was able to get a different contact email through *** but have not received a response to that either so now the money has been stolen from my account and my personal information compromised and no effort to correct the problem
I purchased a vest on poshmark and upon receiving it from the seller, inspected it to make sure that it was in the condition described by the sellerNot seeing anything of issue, I rated the seller and accepted the itemHowever, I went to try the vest on a day or two later and found that the zipper was completely brokenI hadn't seen that upon visually inspecting the item and before accepting itI reached out to posh to indicate the item is in fact damaged during and that I had not seen the damage when inspecting it upon receiptPosh customer service refuses to do anything to correct this issue - leaving me out the coat of the item and with a damaged vest
Reagarding Order #***, the user released funds to the seller on 1/26/As stated within our policy, a user has days from when an item is delivered to thoroughly inspect an itemAdditionally, when the funds are released to the seller we are unable to reverse the
transaction for a return or refund, as mentioned in our FAQs: ***For this reason, we consider the case closed.
Poshmark NEVER removed any harrasers that I've been complaining times! They're Still allowed to do business even if it cost somebody else to remove their listingsThese users are the most recent ones that you still allowed to sell after they rants with no business on my page: *** and *** had too much time to be ended up on my page and said things like they owned the storeYou removed my solid listings that you previously allowed to be sold with NO solid reasons and already been sold to other users and letting these jealous rants *** to make problems with me
Company has allowed a seller on their site to slander my name through comments on their siteI want these remarks removedI filed a complaint before and they got me confused with another person and it was closed because you thought they made a good faith effort when they did not because they had me confused with someone elseI would like this actually taken care of this time or I will be seeking counsel
The business practices and oversight of sellers on Poshmark seem to be very poor or non-existentThere are sellers who are listing merchandise, Poshmark is collecting payment, and customers are not receiving their ordersWhen you ask to cancel the order and be refunded the funds collected to your credit card (and before the merchandise is shipped), Poshmark does not provide good customer service or get the customers their refunds in a timely manner or, it appears from buyers comments on sellers listings, at allTheir customer service allows you to submit questions and then directs you to mail an email box that goes to an unmonitored boxIf you look at customer comments on their sellers' pages, it appears that the lack of seller accountability and oversight is a systemic problem with Poshmark - some sellers are not held accountable for not shipping goods to those who have purchased and paid and are not required to disable their account when they are not responsive, do not ship goods
Item was sold by me through this siteThe item was returned to me by the seller in worn condition, with sweat and make up stainsI filed a complaint with poshmark several times within the time frame alloted by poshmark and got no responseI am out of the item that is now in far less than perfect condition as well as the money I sold it for as the buyer was not held responsibleI'd like the business to either refund my sale price or issue a credit for same amount
I like everything about PoshmarkThere are so many great finds!!
BUT- You have to watch out for Inactive sellersYou find something that you loveYou either decide to jump on it and get it before it's gone, or you idly let it rest in the back of your mind waiting and then you decide you just have to have itEither way you're eager to buy it and then after a week or it still hasn't shipped? They need to come up with some system regarding thisLike putting inactive sellers on "hold" or in limbo while they are inactive so buyers can clearly see that there are inactive, or can't see these items at all unless priorly savedYou can cancel your order at this point, but you still don't get that darn item that you really wanted and probably already came up with outfits it would work with!
And - The shipping is so darn expensiveThere's nothing like finding a "steal" only to be hit with in shippingYIKES! And it's not like theres any way to dodge that! PRZE ITEM since they are all different sellersSo this is why my page is filled with items that I love that I just can't crack down and spend for each item in just shippingI know shipping can be expensiveBut thats quite a bit seeing that each item is usually a pretty light shirt or the equivalentThere has GOT to be ANOTHER WAY!
I searched online for a similar pair of cleats my daughter currently had and found a pair on Poshmark It was not stated these run smallI bought the size she wears and they are too small If it was stated these ran smaller I would have purchased a larger sizeStill needing a pair of cleats, I searched again onlineI am seeing sites that are selling this oversion of the cleat *** *** *** * *** *** and state this particular cleat runs smallI complained to Poshmark and was told they don't return due to sizesI stated the size ran small and the seller did not state this information and it was misleadingWhile Poshmark states they advise sellers to be as descriptive and detailed as possible when creating listings; if a seller does not state something such as their product runs a half size small - you are stuck with what you purchasedWhen I complained I was told by Poshmark that I should have asked if this ran small before making the purchase It was suggested for me to try and sell them myself to make my money backWhy spend your money and take the chance on an item that may run too small/too big and be stuck with it when you can purchase it elsewhere from somewhere with guaranteed returnsDon't learn the hard way as I didI did not think I would have to do extensive research on a product prior to making a purchaseI personally will never purchase from this website again
I purchased a Gucci belt from Poshmark on October 12, It was advertised as a genuine Gucci belt and was priced as a genuine Gucci beltI paid $But when I received it, it was clearly not an authentic Gucci belt as advertisedI emailed them requesting a refund multiple timesMy mother also emailed them on October 27, However, to date, we have only received an email from them stating that they are "transitioning to a new email system" and to "hang tight"Moreover, we are unable to reply to this computer generated emailWe have also tried to call them but we receive an automated message which also does not allow you to respondI still have not heard back from them
I purchased a pair of jeans from Poshmark***, and when they arrived they had four visible fabric flaws that were not displayed on the Poshmark websiteI took a photo of the flaws, and attached it to an email to Poshmark, requesting a prepaid return label, and was told that flaws are "normal" with these jeansTheir posted policy includes "Product not as advertised" as a valid reason for a returnI once again requested a return label, and in a week I've had no response whatsoever
I ordered a *** * *** *** fragrance mist and lotion from a seller on Poshmark, crissaaaa is her Poshmark nameTHREE weeks later I received a package that was open on both ends with a broken, empty bottle sticking out and no lotion in sightI promptly took pictures aid the package and bottle and emailed them to Poshmark to request a refunddays later I received this email: We have reviewed the case you submitted for order "*** ** *** *** *** *** *** ***"Unfortunately, this case does not qualify for a return because: - no longer able to further compensate for liquid purchasesI was quite surprised since if it's something you allowed to be sold on your app, and there are literally 100's of perfume listings on Poshmark, why would you not be able to offer a refund on it? I sent them another email stating this, and they sent me this email: Hi *** ***, Thank you for the emailAs you know, Poshmark does not support buying and selling perfumes or liquidsWe have pre
I purchased a shirt from another seller thru PoshmarkThe item was not as DescribedI contacted Poshmark three weeks ago and have not heard backThere is no customer service phone number in serviceThe seller has already been paid and I am left with an item the wrong size due to seller advertising and Poshmark is letting it happen and not even responding to me for a refund I am due
To summarize my problem, a buyer commented on my listing after making an offer and me accepting it that they would like to cancelI've never had this happen before so I was not sure what the policy in that situation isI contacted support asking if I am obligated to cancel the order or if the buyer is able to cancel it themselvesA couple days went by without response from customer support so I did a little more research and found this policy on their site: "Please note that purchases made with the Make an Offer feature are binding and cannot be cancelled as an accidental purchaseIf you accidentally made a purchase through the Offer feature, please comment directly on the listing to communicate with the sellerIt is up to the seller's discretion whether to cancel the order or proceed." So from this I learned that I was not obligated to cancel the order and I had no intention of cancelling as I had already had the item all set to goI received an email a couple days later notifyi