On 12/06/2017, I bought a Walmart gift card in the amount of $On 12/16/@12:pm, I went to my local Walmart store (#4171) to redeem it I was informed it had a zero balanceThere was already a transaction against at Walmart Store # on 12/16/@2:The card was in my possession at all time and I didn't make this charge I reached out to local Walmart and they informed me that there was nothing they could doI called the Walmart customer service and they referred to local Walmart store I went back to store and talked to the manager, and he said it was my responsibility once they sold the gift card
The gift card was a Walmart product and they were not willing to do anything about it As I googled, there were many scams involving Walmart bogus stored #going on for a few years and Walmart must know of these activities so why they haven't acted Should Walmart stand by the product they sell? How can a Walmart gift card redeem at non-existed Walmart store? I need Walmart act responsibility and refund my money
I purchased two tires on 11/17/On 12/07/I returned to the store because the tires I purchased were baldI spoke with the assistant mgr and ManagerThey told me my car had suspension problemsThey advised me to show proof I had my suspension fixed before purchasing new tiresI presented paperwork showing I serviced my car one week before They still refused to grant me a refund or exchange the tiresMy mother *** *** call Walmart headquarters and filed a complaintShe called back a day later and was told the complaint was closedShe reopened the complaint and was told someone from the Regional office would contact herNo one contacted herI had the tires removed from my vehicle and dropped the merchandise off at the store locationMy mother disputed the charges on her credit cardThe charges were reversed however Walmart charged her credit card again
Product_Or_Service: Tires
bought an ipod not days ago it wont turn on have my receipt and bought extra insurance but nobody will help me with it
bought an ipod days ago it wont turn on called insurance told me since it wasn't cracked I had to get hold of apple they sent me to geek squad who couldn't get it to work either so they said I had to take it back where I bought it and they wouldn't do anything this is the 2nd one I bought that just shut off on me the geek squad guy says hes been having a lot of people bringing my kind in so I was gonna get a different brand of type cause I didn't want to lose everything a third time so I wanted to return it and go back to electronics to find something else I didn't even ask for cash I said a gift card would be fine cause I was just gonna go get something else but nobody would help me and they have a giant sign saying you can return any purchase under days with or without a receipt I have my receipt and its been well under days and I got turned away and cra
CSM Windy- Very unprofessional She called me GHETTO and told me she has degrees and to go to another walmartI guess it must have been the way I was dress she assumed that I was trashThat is how she treated me and made me feel She seemed all too proud to call Sam the assistant manager and tell him very ignorantly about the situation This comes off as a person who seems very comfortable in her positionI called the store and spoke with Sam , I could hear her laughing in the background I have never been in a situation like thisI will be posting this matter all over social media along with the store location and CSM namesNo one should have to go through this She should be reprimanded for her actions Walmart is all about the customerNOT LIKELY
WALMART
L St, Omaha, NE
HORRIBLE CSM WINDY
ASSISTANT MANAGER SAM
A T-Mobile hotspot SIM card and $refill card were bought at Walmart Laguna Niguel on 9/Upon use while travelling in Yosemite, the hotspot would not workUpon consulting with T-Mobile, the refill card was improperly inactivated at Walmart - Laguna NiguelT-Mobile recommended returning to the same store to have the card re-activated or get a refund*** the dept manager for electronics (9/11:30AM), would not entertain a refund because the refill card code was scratched overHe said there was nothing they can doEven the other employee, *** was not helpful or open-mindedUpon calling T-Mobile again, they indicated again that the refill card has not been activated, so it can be still resold*** at T-Mobile indicated that retailers had a special telephone line to handle customer issuesGoing back to the electronics department, *** indicated they don't know of that telephone number*** in the meantimesaid he clocked out and cannot help me*** woul
I will never shop at Walmart again based on a horrendous experience at the Willow Grove, PA (Store# 3564) location I ordered a product from walmart.com on 7/17/ I received confirmation of the order and was advised that the product would be available for pickup at the Willow Grove, PA location on 7/21/ I also had the option to have it delivered directly to my home on 7/22/but I opted to pick it up at the store
I checked the app on 7/21/and it said that my product was delivered I arrived at the store on 7/21/at 7:00PM ET and stood around for about an hour as nobody could find my product The main person that I worked with was great She did her best but none of the managers provided her with any support Finally, she tracked down a manager who told me that the product was still on a truck that hadn't been emptied yet and that it would be ready for pick up tomorrow While still frustrated, I said that's fine I'll pick it up tomorrow
On 7/22/I called the Willow Grove, PA store to confirm that the product was ready for pick up and they advised that it wasn't at the store After being hung up on multiple times and asking for managers that never picked up the phone and waiting on hold for 10-minutes at a time I decided to call the 800# where I was advised that the product was shipped via FedEx and not on a truck After wasting another hour on the phone with the Willow Grove store they still couldn't find and told me the order wasn't there and that I would receive an email when it arrived After such a horrible experience with employees who simply didn't care I gave up, called the 800# and canceled my order This is the worst Walmart store ever
I purchase four xbox live card from Walmart and neither card workI purchase them black friday for each
On Black Friday I purchase my boys four xbox live cards for Christmas giftOn February 25, they went to use the cards and neither card workedI called Walmart customer services and they told me I had to call Microsoft because this was a third partyI called Microsoft and they explained to both me and the lady on the phone that Walmart is responsible for this they was the ones who activated the cardsThe microsoft guy ask that I read what it says when entering the gift cards and I did it read please return card to merchant for activationOnce the Microsoft rep hung up Walmart customer rep told me it was nothing they can doI informed the I had the receipt and I did not want any money I just wanted my gift cardsThe Walmart Rep and Manager told me it was nothing they can doI ask was I suppose to take this as a lost the they both got quiet
On December 3, at 4:am I placed an order online for same day pickup for the 12" Yamaha Moto Child's BMX Bike and the My Sweet Love 13" Baby with Wagon order number XXXXXXX-XXXXXX I looked the order up and it read that I can pick the order up after 8:am December 3, I headed to the store Walmart Capital Plaza Landover Hills Maryland and stood in this long line for an hour I was then told that the staff didn't have time to look at the online purchases for same day pickup so the order is still processing and I should wait until tomorrow December 4, I called Walmart on the 4th of December to see if the order was ready the Customer Service representative told me that the order is still processingSo I waited until Wednesday December 7, called Walmart again they told me that the order is still processing and that I should canceled the order and reorder it again and that the My Sweet Love 13" Baby with Wagon order was no longer available
The Customer Service Representative that I talk to replace the order for me for pickup on December 7, for the 12" Yamaha Moto Child's BMX Bike order number XXXXXXX-XXXXXX but placed the order to the wrong Walmart store it was sent to the Walmart store #S Walton Blvd, Bentonville AR It was supposed to be sent to Walmart Capital Plaza Landover Hills, Maryland The order had to be canceled again
I am dissatisfied with Walmart your online services and Customer Service Representative becauseI have already tried to resolve the problem by notifying your Walmart company several times about the long waiting process that I been through for my online purchaseI didn't receive no email or text letting me know that the order was no longer available for the My Sweet Love 13" Baby with Wagon I'm also dissatisfied with your Customer Service Representative for placing the order for the 12" Yamaha Moto Child's BMX Bike and sending the purchase to another Walmart store#S Walton Blvd, Bentonville AR instead of sending it to the Walmart in Landover Hills, Maryland now my son will not have this bike under his Christmas tree for Christmas thanks to Walmart poor serviceI reordered the 12" Yamaha Moto Child's BMX Bike again on December 17, thinking this time I might get better services but just my luck it happen again the order read that I will receive the 12" Yamaha Moto Child's BMX Bike on December 24, but I get an email reading that it will be delivered on Friday December 30,
I attempted to return an item
I attempted to return a scientific calculator without a receiptMy return was denied and I was very loudly and rudely told that I have "bad checks" on fileI contacted the number I was given
After contacting the number I was informed that my information is cross-associated with another customer'sI was sent documentation that I have to return to have this error corrected
I asked an assistant manager if I could simply exchange the calculator in light of what has happened and I was told noI was treated like a criminal and a fraudster over a $calculator
I did purchase another calculator as my young niece has to have it for her math class - however I would like at the minimum merchandise credit for the defective calculator
Return not accepted for Walmart Family Mobile SIM Activation Kit
I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month *** plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
I went to walmart on Jan 25th to buy an LG 49UJTV listed as $I got there and they told me none were in stock despite showing in stockThe department manager told me he his sorry but there has been an error in the system for a month and he definitely doesn't have any of the TVs in stock I asked to speak to the store manager but was told they weren't available I called up Walmart customer service right there in the store and after speaking with different people and being cut off once, I finally found someone that verified that the store should have in stockThey told me it was store issue and to speak with the manager at the store I hung up and drove home and then called up customer service again.After speaking with an agent Kelvar, he assured me that the store manager would call me within business daysSo I waited business days and received no callI then proceeded to call back and I was then told the ticket got escalated to the store director Juan Gomez an
I bought a treadmill and when I opened the box at home, it was a different machine with parts missing and it was usedI went and talked to the salesman and he said that it was an upgrade and I argued that it was totally a different machine ,so , he said to bring it back and I did.When they opened the box they said it was a used machine and serial numbers didn't match the sales receipt, so I replied that's what you sold me and when I bought it they scanned the box and not the contents.They kept telling me the serial number didn't match the sales receipt and I kept telling them they scanned the box for a sale and not the contents, but they kept telling me the serial number on the machine didn't match the sales receiptMy wife called customer service and after a couple of days they replied that I didn't specify that it was a used machine and only because I didn't say that it was used they couldn't do anything about it.They got the manager(Ma Matthews) and he looked at the receipt and t
I bought a rug which apparently had been returned or rewrapped (not in manufacturers factory wrapping ) August 9th that was completely infested with scabiesTwo hospital visits and a ton of medications later ( while being pregnant) did I also get a mersa infectionI spent well over dollars trying to fix the issue when I later called a professional steam cleaning company to do my whole house and an exterminatorNever have I dealt with an issue like this and when I filed a complaint the store manager disregarded it like it was nothingThe experience was by far more than embarrassing and gross to say the least and definitely has opened my eyes to how one dollar rug can change your whole living situation or even being comfortable in my own skinThe store manager never followed up with me even after being in there countless timesI saved all the hospital paperwork and receipts for the steam cleaners and pest control which was not cheap on top of all the money it took for my children and I to be comfortable while ridding of these nasty things
I received a bill for 98.69, current charge and previous charge, this is wrong I always pay my bill each month The previous bill has no prove or fact to the amount due I only owe 49.35, and the company has not showed me proof of previous amount due, I records for payment
Product_Or_Service: ** /stylo/Family Moblie T mob;ie
Account_Number: XXX-XXX-XXXX
Purchased item and returned same day with receipt and was refused a refund/exchange
Purchased item and returned same day with receipt and was refused a refund/exchangeCustomer service rep stated that seasonal items can't be returnedI asked why doesn't Walmart tell me this before purchasing? She stated that there is a sign at the doorsI went back to one of the entrances to find a 8"x11" piece of paper pasted near the greeters area that stated what the rep had just told meThe problem is it is mostly obscured by the greeter and customers in that area and can't be seenI had to ask everyone to clear the area to take a picture
On 9/2/I took our truck into the Walmart super center at Vista Knoll Parkway in Reno NV, around 3:pmTwice the tech came to ask if I was aware that the oil pan drain plug was bent and that they could not perform the oil change if it was damaged(It is a rubber gasket) I should have known right then what kind of employees I was dealing withthen they asked if I was aware of leaks coming from the engine (yes, and it is a common issue with our truck, not a major deal) and then they proceeded to take photos of the un-linked sway bars (which they had nothing to do with the service I requested), finally they began to change the oilthey proceeded to unhook the air filter(didn't need to be unhooked) and remove the hoses and connectors, they drained the oil, and then tried to put on an oil filter for a light weight vehicle(not even the same size as the filter they removed), after a drawn out discussion my guess is that they finally decided it was not the correct filterThey retrieved what appeared to be the correct filterand installed itthey failed to even perform the services they have listed on their website
Vacuum interior Check and fill transmission fluid Check battery performance Check air filter check wiper blades check headlines | check signal, brake and taillights
with the exception of one they checked the front and rear differentials for fluidbut when doing this they must have accidentally or purposefully drained the fluid and failed to replace itthey noted on the receipt that they checked it and made no other notes about levels or the need to refill itand marked the cases with their industry standard blue marksFinally they closed up the truck and sent me on my way around 5:45pm (over two hours to do a basic lube and oil change)
About yards outside of the shop area there was a strange rattling noise coming from the enginelow and behold they failed to connected the air filter to the engine ( could have destroyed the engine if it went unnoticed)I hooked it back up myself
upon further inspection it was also noticed that they had used lock-tight on the oil pan sealand a few other things they had touched( if it gets in the engine oil it will destroy the engine) ,
I also checked the tires and they were over inflated by to lbs each (also noted on the receipt...) which driving long distances at highway speeds could have caused a fatal situation if I had not checked itI called the store manager the moment I got home and complained about the service and he wanted us to bring our vehicle back to have him perform the servicebut after that experience I am never taking any of my vehicles to them againso I told him no
The next day 9/3/I was heading out to a camping trip with friends and family and about miles outside of Reno, NV about 9:30am (less than hours since the service) the truck began to make a strange noise and lurched forward it felt like my engine had blown upI immediately stopped and pulled off the roadI check the drive line, the tires, the fuel pump, then I noticed the telltale blue marks on the front and rear differentialsat that moment I realized what they had donethey had opened the differentials up at the shop to check them and failed to make sure whatever fluid they removed or let drain out had been replacedI called the store manager and told him what had happened he said that we could tow it back to their shop and have it looked at by the insurance adjustorNeedless to say that my truck was friedI called AAA and had them tow the truck back to my home
I told him that the truck will be available at our property or at a mechanic of our choosing for their adjustor to inspecthe had no responseI was unavailable until 9/7/and on on 9/7, 9/& 9/I called the manager multiple times with no responseI finally called their market office at the Keitzke location and spoke with a lovely lady named ***...she finally provided my with a claim number and contact for their insurance agent at Sedgwick insuranceI called and had to leave a message with no responseI so I called the Vista Knoll location again and had my girlfriend ask for the direct contact for their liability insurance claims (since clearly they were avoiding me)we received another number and called and left a message with no response
I called my car insurance company and they helped me locate the adjustor for my claim against Wal-Martsame daythe Sedgwick adjustor on a recorded phone call asked me about what service I had come in forand what that service entailed I let him know that is something he should know since it was his client that performed the serviceI had to be the one to tell him what he was supp
I bought a new bright remote control on December 26th but they don't wanna give me a refund back and there privacy is days in store for refund
I have a complaint against walmart supercenter at south williamson ky I bought a new bright remote control chevy colorado truck from our local walmart supercenter at south williamson ky on december 26th I paid $for the remote control chevy colorado truck plus tax $and I bought the year plan $the total from my credit card is $however they post to have a day in store refund on the product but there giving me trouble by saying my days are up which there privacy is days to get a refund after days are up then they have a right to turn you away by giving a refund of my money back but it's not even days yet and they won't keep there promise in store I want my money back on my credit card what they are doing is wrong and it's hurting there business I want my money back on this product or else there go
Advertise price match was told by one rep they would I showed her picture then they refused to honor it same trip and everything
At the connection center Promised iPhones for a cheaper price then was told they wouldn't/couldn't do ifAfter they told me they would honor it and had the phone sour and ready to scan
On 12/06/2017, I bought a Walmart gift card in the amount of $On 12/16/@12:pm, I went to my local Walmart store (#4171) to redeem it I was informed it had a zero balanceThere was already a transaction against at Walmart Store # on 12/16/@2:The card was in my possession at all time and I didn't make this charge I reached out to local Walmart and they informed me that there was nothing they could doI called the Walmart customer service and they referred to local Walmart store I went back to store and talked to the manager, and he said it was my responsibility once they sold the gift card
The gift card was a Walmart product and they were not willing to do anything about it As I googled, there were many scams involving Walmart bogus stored #going on for a few years and Walmart must know of these activities so why they haven't acted Should Walmart stand by the product they sell? How can a Walmart gift card redeem at non-existed Walmart store? I need Walmart act responsibility and refund my money
striped a lug nut and told me I was out of luck they could not do any thing for me
It's the worst customer service and incompetence I've seen
I purchased two tires on 11/17/On 12/07/I returned to the store because the tires I purchased were baldI spoke with the assistant mgr and ManagerThey told me my car had suspension problemsThey advised me to show proof I had my suspension fixed before purchasing new tiresI presented paperwork showing I serviced my car one week before They still refused to grant me a refund or exchange the tiresMy mother *** *** call Walmart headquarters and filed a complaintShe called back a day later and was told the complaint was closedShe reopened the complaint and was told someone from the Regional office would contact herNo one contacted herI had the tires removed from my vehicle and dropped the merchandise off at the store locationMy mother disputed the charges on her credit cardThe charges were reversed however Walmart charged her credit card again
Product_Or_Service: Tires
bought an ipod not days ago it wont turn on have my receipt and bought extra insurance but nobody will help me with it
bought an ipod days ago it wont turn on called insurance told me since it wasn't cracked I had to get hold of apple they sent me to geek squad who couldn't get it to work either so they said I had to take it back where I bought it and they wouldn't do anything this is the 2nd one I bought that just shut off on me the geek squad guy says hes been having a lot of people bringing my kind in so I was gonna get a different brand of type cause I didn't want to lose everything a third time so I wanted to return it and go back to electronics to find something else I didn't even ask for cash I said a gift card would be fine cause I was just gonna go get something else but nobody would help me and they have a giant sign saying you can return any purchase under days with or without a receipt I have my receipt and its been well under days and I got turned away and cra
CSM Windy- Very unprofessional She called me GHETTO and told me she has degrees and to go to another walmartI guess it must have been the way I was dress she assumed that I was trashThat is how she treated me and made me feel She seemed all too proud to call Sam the assistant manager and tell him very ignorantly about the situation This comes off as a person who seems very comfortable in her positionI called the store and spoke with Sam , I could hear her laughing in the background I have never been in a situation like thisI will be posting this matter all over social media along with the store location and CSM namesNo one should have to go through this She should be reprimanded for her actions Walmart is all about the customerNOT LIKELY
WALMART
L St, Omaha, NE
HORRIBLE CSM WINDY
ASSISTANT MANAGER SAM
A T-Mobile hotspot SIM card and $refill card were bought at Walmart Laguna Niguel on 9/Upon use while travelling in Yosemite, the hotspot would not workUpon consulting with T-Mobile, the refill card was improperly inactivated at Walmart - Laguna NiguelT-Mobile recommended returning to the same store to have the card re-activated or get a refund*** the dept manager for electronics (9/11:30AM), would not entertain a refund because the refill card code was scratched overHe said there was nothing they can doEven the other employee, *** was not helpful or open-mindedUpon calling T-Mobile again, they indicated again that the refill card has not been activated, so it can be still resold*** at T-Mobile indicated that retailers had a special telephone line to handle customer issuesGoing back to the electronics department, *** indicated they don't know of that telephone number*** in the meantimesaid he clocked out and cannot help me*** woul
I will never shop at Walmart again based on a horrendous experience at the Willow Grove, PA (Store# 3564) location I ordered a product from walmart.com on 7/17/ I received confirmation of the order and was advised that the product would be available for pickup at the Willow Grove, PA location on 7/21/ I also had the option to have it delivered directly to my home on 7/22/but I opted to pick it up at the store
I checked the app on 7/21/and it said that my product was delivered I arrived at the store on 7/21/at 7:00PM ET and stood around for about an hour as nobody could find my product The main person that I worked with was great She did her best but none of the managers provided her with any support Finally, she tracked down a manager who told me that the product was still on a truck that hadn't been emptied yet and that it would be ready for pick up tomorrow While still frustrated, I said that's fine I'll pick it up tomorrow
On 7/22/I called the Willow Grove, PA store to confirm that the product was ready for pick up and they advised that it wasn't at the store After being hung up on multiple times and asking for managers that never picked up the phone and waiting on hold for 10-minutes at a time I decided to call the 800# where I was advised that the product was shipped via FedEx and not on a truck After wasting another hour on the phone with the Willow Grove store they still couldn't find and told me the order wasn't there and that I would receive an email when it arrived After such a horrible experience with employees who simply didn't care I gave up, called the 800# and canceled my order This is the worst Walmart store ever
I purchase four xbox live card from Walmart and neither card workI purchase them black friday for each
On Black Friday I purchase my boys four xbox live cards for Christmas giftOn February 25, they went to use the cards and neither card workedI called Walmart customer services and they told me I had to call Microsoft because this was a third partyI called Microsoft and they explained to both me and the lady on the phone that Walmart is responsible for this they was the ones who activated the cardsThe microsoft guy ask that I read what it says when entering the gift cards and I did it read please return card to merchant for activationOnce the Microsoft rep hung up Walmart customer rep told me it was nothing they can doI informed the I had the receipt and I did not want any money I just wanted my gift cardsThe Walmart Rep and Manager told me it was nothing they can doI ask was I suppose to take this as a lost the they both got quiet
On December 3, at 4:am I placed an order online for same day pickup for the 12" Yamaha Moto Child's BMX Bike and the My Sweet Love 13" Baby with Wagon order number XXXXXXX-XXXXXX I looked the order up and it read that I can pick the order up after 8:am December 3, I headed to the store Walmart Capital Plaza Landover Hills Maryland and stood in this long line for an hour I was then told that the staff didn't have time to look at the online purchases for same day pickup so the order is still processing and I should wait until tomorrow December 4, I called Walmart on the 4th of December to see if the order was ready the Customer Service representative told me that the order is still processingSo I waited until Wednesday December 7, called Walmart again they told me that the order is still processing and that I should canceled the order and reorder it again and that the My Sweet Love 13" Baby with Wagon order was no longer available
The Customer Service Representative that I talk to replace the order for me for pickup on December 7, for the 12" Yamaha Moto Child's BMX Bike order number XXXXXXX-XXXXXX but placed the order to the wrong Walmart store it was sent to the Walmart store #S Walton Blvd, Bentonville AR It was supposed to be sent to Walmart Capital Plaza Landover Hills, Maryland The order had to be canceled again
I am dissatisfied with Walmart your online services and Customer Service Representative becauseI have already tried to resolve the problem by notifying your Walmart company several times about the long waiting process that I been through for my online purchaseI didn't receive no email or text letting me know that the order was no longer available for the My Sweet Love 13" Baby with Wagon I'm also dissatisfied with your Customer Service Representative for placing the order for the 12" Yamaha Moto Child's BMX Bike and sending the purchase to another Walmart store#S Walton Blvd, Bentonville AR instead of sending it to the Walmart in Landover Hills, Maryland now my son will not have this bike under his Christmas tree for Christmas thanks to Walmart poor serviceI reordered the 12" Yamaha Moto Child's BMX Bike again on December 17, thinking this time I might get better services but just my luck it happen again the order read that I will receive the 12" Yamaha Moto Child's BMX Bike on December 24, but I get an email reading that it will be delivered on Friday December 30,
I attempted to return an item
I attempted to return a scientific calculator without a receiptMy return was denied and I was very loudly and rudely told that I have "bad checks" on fileI contacted the number I was given
After contacting the number I was informed that my information is cross-associated with another customer'sI was sent documentation that I have to return to have this error corrected
I asked an assistant manager if I could simply exchange the calculator in light of what has happened and I was told noI was treated like a criminal and a fraudster over a $calculator
I did purchase another calculator as my young niece has to have it for her math class - however I would like at the minimum merchandise credit for the defective calculator
Return not accepted for Walmart Family Mobile SIM Activation Kit
I have been a customer on the Walmart Family Mobile (T-Mobile) Plan for yearsI recently purchased a Samsung phone which required a nano SIM cardMy current SIM card was too large, so I went to Walmart to purchase another SIM cardOn 09/28/the employee in the electronics department in the Danville Walmart (ST# XXXXX) responded to my request by giving me a in SIM Activation Kit that included a one-month *** plan (cost of item = + tax = = total)I stated that I already was enrolled in the Walmart Family Mobile plan and only needed the SIM cardHe replied that this product was the only thing that the store had to offer to rectify my problemI purchased the item, not knowing that it was non-returnableI assumed that as long as the package was sealed and the SIM card was not activated, I could return the itemHowever, after purchasing a SIM card a few days later (for about $8.00), I went
I went to walmart on Jan 25th to buy an LG 49UJTV listed as $I got there and they told me none were in stock despite showing in stockThe department manager told me he his sorry but there has been an error in the system for a month and he definitely doesn't have any of the TVs in stock I asked to speak to the store manager but was told they weren't available I called up Walmart customer service right there in the store and after speaking with different people and being cut off once, I finally found someone that verified that the store should have in stockThey told me it was store issue and to speak with the manager at the store I hung up and drove home and then called up customer service again.After speaking with an agent Kelvar, he assured me that the store manager would call me within business daysSo I waited business days and received no callI then proceeded to call back and I was then told the ticket got escalated to the store director Juan Gomez an
I bought a treadmill and when I opened the box at home, it was a different machine with parts missing and it was usedI went and talked to the salesman and he said that it was an upgrade and I argued that it was totally a different machine ,so , he said to bring it back and I did.When they opened the box they said it was a used machine and serial numbers didn't match the sales receipt, so I replied that's what you sold me and when I bought it they scanned the box and not the contents.They kept telling me the serial number didn't match the sales receipt and I kept telling them they scanned the box for a sale and not the contents, but they kept telling me the serial number on the machine didn't match the sales receiptMy wife called customer service and after a couple of days they replied that I didn't specify that it was a used machine and only because I didn't say that it was used they couldn't do anything about it.They got the manager(Ma Matthews) and he looked at the receipt and t
I bought a rug which apparently had been returned or rewrapped (not in manufacturers factory wrapping ) August 9th that was completely infested with scabiesTwo hospital visits and a ton of medications later ( while being pregnant) did I also get a mersa infectionI spent well over dollars trying to fix the issue when I later called a professional steam cleaning company to do my whole house and an exterminatorNever have I dealt with an issue like this and when I filed a complaint the store manager disregarded it like it was nothingThe experience was by far more than embarrassing and gross to say the least and definitely has opened my eyes to how one dollar rug can change your whole living situation or even being comfortable in my own skinThe store manager never followed up with me even after being in there countless timesI saved all the hospital paperwork and receipts for the steam cleaners and pest control which was not cheap on top of all the money it took for my children and I to be comfortable while ridding of these nasty things
I received a bill for 98.69, current charge and previous charge, this is wrong I always pay my bill each month The previous bill has no prove or fact to the amount due I only owe 49.35, and the company has not showed me proof of previous amount due, I records for payment
Product_Or_Service: ** /stylo/Family Moblie T mob;ie
Account_Number: XXX-XXX-XXXX
Purchased item and returned same day with receipt and was refused a refund/exchange
Purchased item and returned same day with receipt and was refused a refund/exchangeCustomer service rep stated that seasonal items can't be returnedI asked why doesn't Walmart tell me this before purchasing? She stated that there is a sign at the doorsI went back to one of the entrances to find a 8"x11" piece of paper pasted near the greeters area that stated what the rep had just told meThe problem is it is mostly obscured by the greeter and customers in that area and can't be seenI had to ask everyone to clear the area to take a picture
On 9/2/I took our truck into the Walmart super center at Vista Knoll Parkway in Reno NV, around 3:pmTwice the tech came to ask if I was aware that the oil pan drain plug was bent and that they could not perform the oil change if it was damaged(It is a rubber gasket) I should have known right then what kind of employees I was dealing withthen they asked if I was aware of leaks coming from the engine (yes, and it is a common issue with our truck, not a major deal) and then they proceeded to take photos of the un-linked sway bars (which they had nothing to do with the service I requested), finally they began to change the oilthey proceeded to unhook the air filter(didn't need to be unhooked) and remove the hoses and connectors, they drained the oil, and then tried to put on an oil filter for a light weight vehicle(not even the same size as the filter they removed), after a drawn out discussion my guess is that they finally decided it was not the correct filterThey retrieved what appeared to be the correct filterand installed itthey failed to even perform the services they have listed on their website
Vacuum interior Check and fill transmission fluid Check battery performance Check air filter check wiper blades check headlines | check signal, brake and taillights
with the exception of one they checked the front and rear differentials for fluidbut when doing this they must have accidentally or purposefully drained the fluid and failed to replace itthey noted on the receipt that they checked it and made no other notes about levels or the need to refill itand marked the cases with their industry standard blue marksFinally they closed up the truck and sent me on my way around 5:45pm (over two hours to do a basic lube and oil change)
About yards outside of the shop area there was a strange rattling noise coming from the enginelow and behold they failed to connected the air filter to the engine ( could have destroyed the engine if it went unnoticed)I hooked it back up myself
upon further inspection it was also noticed that they had used lock-tight on the oil pan sealand a few other things they had touched( if it gets in the engine oil it will destroy the engine) ,
I also checked the tires and they were over inflated by to lbs each (also noted on the receipt...) which driving long distances at highway speeds could have caused a fatal situation if I had not checked itI called the store manager the moment I got home and complained about the service and he wanted us to bring our vehicle back to have him perform the servicebut after that experience I am never taking any of my vehicles to them againso I told him no
The next day 9/3/I was heading out to a camping trip with friends and family and about miles outside of Reno, NV about 9:30am (less than hours since the service) the truck began to make a strange noise and lurched forward it felt like my engine had blown upI immediately stopped and pulled off the roadI check the drive line, the tires, the fuel pump, then I noticed the telltale blue marks on the front and rear differentialsat that moment I realized what they had donethey had opened the differentials up at the shop to check them and failed to make sure whatever fluid they removed or let drain out had been replacedI called the store manager and told him what had happened he said that we could tow it back to their shop and have it looked at by the insurance adjustorNeedless to say that my truck was friedI called AAA and had them tow the truck back to my home
I told him that the truck will be available at our property or at a mechanic of our choosing for their adjustor to inspecthe had no responseI was unavailable until 9/7/and on on 9/7, 9/& 9/I called the manager multiple times with no responseI finally called their market office at the Keitzke location and spoke with a lovely lady named ***...she finally provided my with a claim number and contact for their insurance agent at Sedgwick insuranceI called and had to leave a message with no responseI so I called the Vista Knoll location again and had my girlfriend ask for the direct contact for their liability insurance claims (since clearly they were avoiding me)we received another number and called and left a message with no response
I called my car insurance company and they helped me locate the adjustor for my claim against Wal-Martsame daythe Sedgwick adjustor on a recorded phone call asked me about what service I had come in forand what that service entailed I let him know that is something he should know since it was his client that performed the serviceI had to be the one to tell him what he was supp
I bought a new bright remote control on December 26th but they don't wanna give me a refund back and there privacy is days in store for refund
I have a complaint against walmart supercenter at south williamson ky I bought a new bright remote control chevy colorado truck from our local walmart supercenter at south williamson ky on december 26th I paid $for the remote control chevy colorado truck plus tax $and I bought the year plan $the total from my credit card is $however they post to have a day in store refund on the product but there giving me trouble by saying my days are up which there privacy is days to get a refund after days are up then they have a right to turn you away by giving a refund of my money back but it's not even days yet and they won't keep there promise in store I want my money back on my credit card what they are doing is wrong and it's hurting there business I want my money back on this product or else there go
Advertise price match was told by one rep they would I showed her picture then they refused to honor it same trip and everything
At the connection center Promised iPhones for a cheaper price then was told they wouldn't/couldn't do ifAfter they told me they would honor it and had the phone sour and ready to scan