I purchased *** Mobile phones on 10/21/from the Walmart in Festus At the time, I also purchased a $card that was for *** not *** Mobile I have tried to return the card with the receipt to Walmart and they refuse to exchange the card for a *** Mobile Card
I visited my local Walmart Supercenter (SE 82nd Avenue, Portland, OR 97266) at around 9:00pm on April 10th to get some groceries Since I just got an exclusive coupon Noosa Yoghurt Corporate (a $value) in the mail, I brought it along to redeem with my purchaseWhen I checked out, the cashier took a look at my coupon then called the manager, Dara, overIn this case, the item is only $1.79, so I was supposed to get some changes back according to the corporate policy, "If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase." However, this manager gave me a hard time and considered that as "Coupon Frauds", which extremely humiliated me in front of a long line of other waiting customersI told her I know what coupons frauds mean, and she should not have said thatIn return, I received a response from her that I basically understood as, "You can do your business here now, or you can take it somewhere elseWe do not really care or appreciate your presence here." Immediately, I thought to myself, "What? That was the rudest thing that a manager could have said to me, EVER." Thus, I canceled the whole transaction and told myself I will NEVER want to support ANY Walmart againAt the moment, I have got so much confusion and frustration, like, "How could someone who does not have enough knowledge about the corporate policies become a manager?", "How could someone with such low social skills become manager?", and so onI have worked in Customer Services, and there are days that I have to stay from 5:00am to 5:00pm, but I never take any negative energy on a customer because I know it is WRONGHonestly, it makes me even more upset to realize that a friend of mine used the same coupon sent by the corporate a few months back, and he was well taken care of by a happy cashier at the timeI was there with him and witnessed the whole smoothly running transactionI even remembered thinking to myself how cool this Walmart was and how much I wanted to support itHowever, this experience made me regret all those good thoughtsI would like Walmart Corporate to properly train the employees about your policies because seeing a manager making up their own store policies against the corporate is a terrible thingIn addition, I have never received a sincere apology from Dara or the cashier for their hostile behaviors and for wrongfully accusing me for "Coupon Frauds" over $If this comment is not fully investigated and fixed, I would have no choice but sharing this horrible experience with my family, relatives, friends, and social network followers, so they can avoid getting in the same ugly situationMaybe it would not hurt the corporate as a whole, but it will definitely hurt that store's profit because 95% of my friends usually shop thereThanks to Dara's suggestion to "go shopping elsewhere", my six years of support for Walmart just went down the drainWhat a shame!
Walmart-Cascade Road, Atlanta, GA attempts to sicken customers in Money Center by setting thermostat at degreesCustomer service nonexistent
On the evening of August 4, I visited Walmart located at Research Center Atlanta D, Atlanta, GA The purpose for my visit was to pick up a few groceries and pia money transfer from the Walmart Money CenterUpon my arrival at the store the money center line had approximately people waiting to be serviced, so I proceeded to pick up my groceriesAfter shopping, I returned to the money center line (which still had about people) to waitAfter minutes passed I proceeded to the customer service desk to ask for the store manager or highest ranking member of management onsiteThere was only on Walmart associate working in the money center and my request was for additional associates to help with the wait time and for a manager to adjust the air/heat because the temperature in the money center was extremely hotI
I bought two pounds of *** *** oven roasted turkey breast from Walmart on roughly 03/01/ I then discovered as we were having lunch that my Kids and husband all found a little piece of white bone in the meat I threw the lunch meat away after this Today, 03/15/I went to the Walmart Deli and let them know about this and asked if anything could be done I wasn't just told no I was treated like I was lying by a manager with a heavy Hispanic accent She told me I had to bring the meat in with the bone in it This is easier said than done with a family of six Sometimes jumping up and driving to Walmart isn't the immediate option
Product_Or_Service: *** *** Oven roasted turkey breast
Was denied a refund for a cellphone in an unopened package
On July 10, 2018, I went to the Walmart store at Gateway in El Paso, TXI wanted a cellphone to replace my old phoneI went to the electronics dept and picked a new cellphone and ask two of the employees for help, asking if it was the correct cellphone to replace my old oneThey told me they couldn't tell me if it was the correct cellphone, they said I would have to call the companyWhich I did, but at the time there was a min waiting period, so I decided to buy the phone and go home and call the companyI ended up needing another type of phoneSo, today, I try to return the cellphone I purchased at the Walmart store and was told I could not get a refund because it was over days from the purchase dateAt no time was I told I had days to return the cellphone, in fact, the receipt does not say there is only days to return the purchaseThe clerk at the customer service desk told me that the electronics d
My boyfriend sends me money via Walmart Walmart or Moneygrams sometimes and the last times I went to Walmart to pick up the cash that was waiting for me, I was refused The customer service person said that my bf had to call a number and answer a series of questions in order for me to pick up the money I gave them my drivers license and the number(code) for the transaction but they still refused me When I asked why I could not pick up the money that was sent, I was told that he sent me too much He went back to his Walmart store in Honolulu, Hi, to find out what the problem was and why we were being flagged and they just told him that he could not use the service any longer to send me anything He is a year old retired man and they are giving us this problem? Why? It makes no sense I feel like we are being treated like common crooks or something If we are paying for the service, why would they give us such a hard time? The customer service at my Walmart in Hollywoo
Falsely advertising services which are not performed.Specifically, stating that they perform chassis lube services when performing oil change service
On 3/27/I went to Walmart #XXXXX located at WBroward blvdin ftLauderdale, FLfor the Pit Crew Oil ChangeI was expecting the oil and filter to be changed, and chassis lubrication to be performed as described on the website, and on signs at the storeThe Service Order # XXXXXXXXXXX describes the vehicle as a Jeep CherokeeOn the service order it indicates that chassis lube was completed, yet shows fittingsThe store states that the advertisement sign for Pit Crew Oil Change includes chassis lubrication (where applicable) and that the service is in compliance with industry standardsUpon inquiring as to the lubrication I was advised that the (where applicable) applies to the individual store having the equipment to perform the lubrication and that store #XXXXX does not have the equipment to perform this servi
*** ***
***@aetna.com
***@yahoo.com
To Whom It *** Concern:
I want to begin by apologizing because the level of anger I have will not allow me to write this letter with correct grammar
I originally had the complained below from *** 4, 2016, however decided not to send it due to allowing myself think this was an isolated incident, however today July 25, 2016, the situation occurred again with the same security guard I feel harassed and this is really unacceptable I do not need to feel uncomfortable when I am going to an establishment spending my money with my children This employee needs to be address
I would like to express how disgusted I am in the way I was treated when I went shopping at Wal-Mart on *** 4, Upon my daughter and I completing our transaction at the self check out lane I saw the security guard waiting for us Within our purchase we had a tri-fold board, I recognize and understand the board is big and will need to be reviewed by your so called "security guards" you have in place Upon the security guard reviewing my receipt I noticed she is reviewing everything in my receipt and bags, the security guard proceeded to ask me to move the bags over so she can review everything, when I asked her if she was only checking me she stated "YES they called me to come and check just you!." This behavior is unacceptable, unprofessional and just plain rude Don't get me wrong I know and understand there are suspicious people that will STEAL from anyone; however I AM NOT ONE OF THEM!!!
Your store employee offended my character and my family I was shopping with my sixteen year old daughter purchasing products for her school project, what kind of example would I be, stealing with her daughter present I DO NOT NEED TO STEAL FROM WAL-MART Like the minority of your shoppers I spend over $in your store monthly willingly (check my savings catcher!!!!) Your store employees have stereotyped the wrong per son and then had the nerve to be nasty and unprofessional The security guard could have pulled me aside and requested my receipt; however she decided to do it in front of everyone Versus her stating "YES they called me and told me to check your receipt." a better response would have been ma'am I understand your frustration however due to XYZ I am required to review your receipt and ensure it matches the -items in your bag Wal-Mart is a billion dollar company, you hire individuals who are angry and unprofessional and it's obvious you refuse to train them to handle ANY situation
They create hostile situations and have no clue on how to diffuse them The presentation and behavior or the security guard was awful, the individuals in the security office who requested for my receipt to be reviewed was awful Then I speak to another so called "manager/supervisor" and she begins to tell me she will follow up How will she ever follow up when she never requested my call back number or even my name, she did not ever say something that would ever make me feel she will even take my concern seriously
What make this situation even more unacceptable is because NO ONE in your store has ANY CLUE on how to be professional In I went to your pharmacy to pick up my prescription your pharmacy staff had given my prescription to someone else When I requested to speak to the pharmacist in charge he just waved my concern away with the fact that I had allegedly already picked up my prescription and that my prescription will expire the next day, (he neglected to even take into consideration that my prescription was given to the wrong person who could have had the wrong reaction and die, or the fact that so many HIPPA law were violated.) Needless to say I requested to speak to the STORE MANAGER, but when the famous *** *** appeared, he also had no clue on what to do and treated me in the same manner the pharmacist had, he acted as if I purchased some expired milk They basically told me oh well our records indicate you picked up your prescription and it was going to expire tomorrow anyway Now we all know this is not how this situation should have been handled I work at a pharmacy and due to you lack of patient privacy, security and compassion * could have had your pharmacy licensed reviewed for possible neglect and violations AND even a law suit However, I just wrote a simple email and was able to pick up my prescription the next day, after YET AGAIN I was objected to another disrespectful embarrassment Well NO MORE!!!
Now I will explain my so called part, I have an app called SHOPKICK, where I get receive points for walking into stores, scanning products and for making store purchases when I attach my debit/credit card to the site However, this does not make me a thief!
I purchased some items at Walmart Store Number in Pella, Iowa The store manager is *** *** and phone number is 641-628- The purchase date was 4/29/ I used my Debit Card/Credit card to make the purchase as I have done many times It didn't allow me to select credit card and the transaction went through without a pin number as a debit transaction My bank has advised me to not use the debit card at retail establishments for security reasons
I went to customer service immediately and informed them of the issue They credited my purchase and attempted to run as a credit card The same thing happened to them and again they credited the transaction and went to another register and finally were able to have it go through as a credit card I went home and talked to the manager and was assured all was well After explaining for the fourth time that it was not ok he mentioned he noticed for himself that his attempts to complete his credit card purchases were also going through as debit cards I told him I wasn't satisfied with his answer and asked him how I could escalate the issue He told me to call Wal-Mart I spoke with someone who left me equally unhappy and I asked for a Manager After minutes of being on hold I spoke with a supervisor who would only identify herself as *** I again explained the problem and again my concerns were dismissed She finally said she would refer the issue to financial services I believeI requested a follow up call when there was an answer and she was unwilling to provide that She asked if she could do anything else for me and I said please give me back the days when Wal-Mart cared about its customers
I went to the Walmart Vision Center and was treated unfairly and charged for unnecessary services, please fix this Walmart
I went to the Jacksonville NC Walmart highway Marine blvd location vision center and I didn't have the best experienceI have a pair of eye glasses that I purchased in for this same location that was giving me bad headaches, also I am in the process of going back to my job as a driver after I was in a bad car accident last year, so I was trying to see what was wrongI visited the location in Jacksonville on Marine Blvd at 11:amWhen I went into the eye care facility there were no customers in the facilityI also noticed when I got home on their website it says "walk-ins welcome"When I got in the office there was a blonde woman and a brunette womenNext, the blonde woman told me that I would have to make an appointment? She then made me an appointment for pm? I basically went outside and sat in my car til' pm because I live kinda far away and
Gift Card complaint
I purchased two gift cards, in store at the Avon IN Walmart, on July 3, One for $and one for $ I gave these gift cards to my sister and within hours, the one for $was used I called the number on the back of the card and was told that I had to go to the store I went to the Noblesville Walmart to inquire about this After waiting, I was told that the gift card was used online, but no other information could be seen and I had to contact Walmart.com I contacted them and gave them the gift card number and PIN and was told that the order connected to this number could be seen including details of where this order went, who ordered it, what Walmart.com account was used, etc I was told that this would be resolved and that I would have it fixed by July I waited until July 12, and chatted with someone, where I was told that the order could be seen, including all details, but they could do nothing to dispute this, and basically I was out $
Walmart in Yulee, Fl caused damages to my car! WALMART IS RESPONIBLE FOR THE REPAIR ON MY CAR
MY CAR HAS BEEN SERVICED BY WALMART SINCE
MY CHEVY CAR WAS SERVICED BY WALMART IN YULEE, FLMY TRANSMISSION IN MY CAR IS DEAD AFTER WALMART SERVICED MY CAR IN 01/07/
AN OIL CHANGED WAS DONE AT WALMART IN YULEE, FL ON 01/ON 01/07/MY CAR STOPPED MOVING AND THE GEARS WILL NOT WORKAFTER SEEING THAT I COULDNT DRIVE MY CARI CALLED A TOW COMPANY AND MY CAR WAS PICKED UP ON 01/08/AND DROPPED OFF TO THRIFT AUTO IN YULEE, FLI WAS CALLED ON 01/07/AND MY MECHANIC ASKED WHO DID MY OIL CHANGESI ADVISED WALMART HAD SERVICED MY CAR SINCE MY MECHANIC ADVISED THAT THE TRANSMISSION NEEDS REPAIR IN MY CARI WENT TO WALMART AND MADE A CLAIM BY A DONALD AND HE ADVISED SOMEONE WILL CALL ME WITHIN 24-HOURS ON THE CLAIMI WAS CONTACTED ON 02/12/2016, AND I WAS ADVISED THAT WALMART IS NOT RESPONISBLE FOR THE DAMAGE ON MY CAR
I went to the location on Bowman to purchase some juice for my daughter I walked out of the store without them and realized two hours after I got home It was late so I decided to call Wal-Mart to let them know what happened I told them I left the juice and the receipt was in the bag with the juice I was told to come back the next day in order to speak with a manager
When I got there I spoke with Phyllis who was standing outside I told her what happened and she went and got a manager I explained what happened to her I can't remember her name They were able to assist me and I was able to get the juice I was very impressed by their awesome customer service and willingness to help me for something that was clearly my fault Not all Wal-Mart experiences are bad and I want to be able to share this story with others If you are nice and kind with your request trust me they will be willing to work with you in getting any issues you may have resolved
I have had an open complaint since October for which Walmart has actively avoided any resolution or communication
My original complaint was on October 16th regarding how long it took me to be able to leave the store with a video game that I had purchasedFrom the time I paid for the game until it was removed from the security case, minutes passedThere is no excuse for such a long waitMy time is important and I have little of it to spareI have sent countless emails, all of which have been answered promptly with a vague response suggesting that someone will contact me within business daysIt has now been days
I saw an ad for what I thought was a free phone with a contract renewal in the ad for thanksgiving dayIt said renew your service contract and receive a free phone (I thought) along with a $Walmart gift cardI made the appointment at 6;p.mand had to go back at 9:p.mto get the phone and cardMy son, granddaughter, her husband and I ALL asked if the phone was free and was told numerous times it wasHe told me when I made the 1st payments on time the phone was indeed free, I also asked again if anything on my bill would change because I was paying $a month and didn't want to pay any more than that, I already had a galaxy Sphone and this phone is a galaxy S8+., he said no, nothing would change at allWell so far, I paid $last month and this month it's I went to Walmart and they and the T-Roc tech said sorry you agreed to buy a phoneI did NOTThought I was getting a deal but instead got scammed by T-RocVerizon won't help either so I wanted t
Electronics Dept has nothing but refurbish JUNK
Ive had a JVC model JLC47BCmaybe a little over 2yrs and for the past month there's a problem where the TV has to be reset by unplugging it and hitting power button times to come on and there's a shortage in itShould known there was going to be a problem when it took so long to come on when my son first gifted it to me but since had never had a LCD/LED tv I thought this was the norm but its not after finding reviews advising they are having the same issueI do believe Walmart has known about this issue because its all over the internet dating back to and its now discontinueThis will be the second piece Junk of a tv from Walmart , my first was a no good PROSCAN that didnt last a yearCould never buy a cordless phone or printer out of there that would workIve sent CEO/escalations an email about issue with no responseI want this tv replaced asap
They better hope this tv does not catch fire before it plays out ....Crooks
Went to Walmart to cash check and deposit moneyI gave the cashier $and instead of depositing $in my account she withdrew $
At 12:06pm I was at Walmart cashing my checkI also wanted to deposit some money ($900)After cashing my check, I gave the cashier $dollars$for the deposit, $for the chargeThe cashier took my money, gave me changeI checked my account the next day, expecting to see $dollars but instead I saw $The entered my deposit as a withdrawal instead of an depositWalmart corporate said they have no control over their stores and the manager will have to retrain the cashierThe store manager said they will count their drawers in 2daysStore location Monaca Walmart area code XXXXX
I am an avid user of your Walmart app The app as you can see tells me I can pick up my television aty local store for $ When I get to the store they would not do it and I asked to speak with the manager, ***, who gave me every excuse not to come out and speak with me Finally after a while, he came out with a policy that had nothing to do with the ad He then stated that HE would not sell me a tv for that amount I didnt know it was up to him I thought that an ad, by your app in which you advertise for your customers to use, would determi e a price At dirat the excuse was that there was a glitch but I have purchased items from your app before, was the price I paid for a glitch too? I was very reasinable and reapectful so there was no argument but it seems that your store manager is maki g his own rules I have pictures and the add and will be reporting it to the Revdex.com for asvertisement I was told that it was on sale at my local store and the store will not honor YOUR walmart.com app
Please feel free to contact me As you can see this is a snapshot of your add online
I took my car to have two tires put on at the piqua, Ohio storeThe boy driving it out of the garage wrecked it resulting in it being totaled and them wanting to give me a hard time with compensating meVery upset, angry and aggravated
Tried to return item I bought lost my receipt lady would not return even with valid state government issued ID because back of I'd was worn out
I bought items and list receipt I went to return and they returned the one but wouldn't second item cause back of my I'd was worn outEven though picture I'd number etc was perfectThey used I'd for first item but refused for second item and kept my item that cost me dollars
I purchased *** Mobile phones on 10/21/from the Walmart in Festus At the time, I also purchased a $card that was for *** not *** Mobile I have tried to return the card with the receipt to Walmart and they refuse to exchange the card for a *** Mobile Card
I visited my local Walmart Supercenter (SE 82nd Avenue, Portland, OR 97266) at around 9:00pm on April 10th to get some groceries Since I just got an exclusive coupon Noosa Yoghurt Corporate (a $value) in the mail, I brought it along to redeem with my purchaseWhen I checked out, the cashier took a look at my coupon then called the manager, Dara, overIn this case, the item is only $1.79, so I was supposed to get some changes back according to the corporate policy, "If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase." However, this manager gave me a hard time and considered that as "Coupon Frauds", which extremely humiliated me in front of a long line of other waiting customersI told her I know what coupons frauds mean, and she should not have said thatIn return, I received a response from her that I basically understood as, "You can do your business here now, or you can take it somewhere elseWe do not really care or appreciate your presence here." Immediately, I thought to myself, "What? That was the rudest thing that a manager could have said to me, EVER." Thus, I canceled the whole transaction and told myself I will NEVER want to support ANY Walmart againAt the moment, I have got so much confusion and frustration, like, "How could someone who does not have enough knowledge about the corporate policies become a manager?", "How could someone with such low social skills become manager?", and so onI have worked in Customer Services, and there are days that I have to stay from 5:00am to 5:00pm, but I never take any negative energy on a customer because I know it is WRONGHonestly, it makes me even more upset to realize that a friend of mine used the same coupon sent by the corporate a few months back, and he was well taken care of by a happy cashier at the timeI was there with him and witnessed the whole smoothly running transactionI even remembered thinking to myself how cool this Walmart was and how much I wanted to support itHowever, this experience made me regret all those good thoughtsI would like Walmart Corporate to properly train the employees about your policies because seeing a manager making up their own store policies against the corporate is a terrible thingIn addition, I have never received a sincere apology from Dara or the cashier for their hostile behaviors and for wrongfully accusing me for "Coupon Frauds" over $If this comment is not fully investigated and fixed, I would have no choice but sharing this horrible experience with my family, relatives, friends, and social network followers, so they can avoid getting in the same ugly situationMaybe it would not hurt the corporate as a whole, but it will definitely hurt that store's profit because 95% of my friends usually shop thereThanks to Dara's suggestion to "go shopping elsewhere", my six years of support for Walmart just went down the drainWhat a shame!
Walmart-Cascade Road, Atlanta, GA attempts to sicken customers in Money Center by setting thermostat at degreesCustomer service nonexistent
On the evening of August 4, I visited Walmart located at Research Center Atlanta D, Atlanta, GA The purpose for my visit was to pick up a few groceries and pia money transfer from the Walmart Money CenterUpon my arrival at the store the money center line had approximately people waiting to be serviced, so I proceeded to pick up my groceriesAfter shopping, I returned to the money center line (which still had about people) to waitAfter minutes passed I proceeded to the customer service desk to ask for the store manager or highest ranking member of management onsiteThere was only on Walmart associate working in the money center and my request was for additional associates to help with the wait time and for a manager to adjust the air/heat because the temperature in the money center was extremely hotI
I bought two pounds of *** *** oven roasted turkey breast from Walmart on roughly 03/01/ I then discovered as we were having lunch that my Kids and husband all found a little piece of white bone in the meat I threw the lunch meat away after this Today, 03/15/I went to the Walmart Deli and let them know about this and asked if anything could be done I wasn't just told no I was treated like I was lying by a manager with a heavy Hispanic accent She told me I had to bring the meat in with the bone in it This is easier said than done with a family of six Sometimes jumping up and driving to Walmart isn't the immediate option
Product_Or_Service: *** *** Oven roasted turkey breast
Was denied a refund for a cellphone in an unopened package
On July 10, 2018, I went to the Walmart store at Gateway in El Paso, TXI wanted a cellphone to replace my old phoneI went to the electronics dept and picked a new cellphone and ask two of the employees for help, asking if it was the correct cellphone to replace my old oneThey told me they couldn't tell me if it was the correct cellphone, they said I would have to call the companyWhich I did, but at the time there was a min waiting period, so I decided to buy the phone and go home and call the companyI ended up needing another type of phoneSo, today, I try to return the cellphone I purchased at the Walmart store and was told I could not get a refund because it was over days from the purchase dateAt no time was I told I had days to return the cellphone, in fact, the receipt does not say there is only days to return the purchaseThe clerk at the customer service desk told me that the electronics d
My boyfriend sends me money via Walmart Walmart or Moneygrams sometimes and the last times I went to Walmart to pick up the cash that was waiting for me, I was refused The customer service person said that my bf had to call a number and answer a series of questions in order for me to pick up the money I gave them my drivers license and the number(code) for the transaction but they still refused me When I asked why I could not pick up the money that was sent, I was told that he sent me too much He went back to his Walmart store in Honolulu, Hi, to find out what the problem was and why we were being flagged and they just told him that he could not use the service any longer to send me anything He is a year old retired man and they are giving us this problem? Why? It makes no sense I feel like we are being treated like common crooks or something If we are paying for the service, why would they give us such a hard time? The customer service at my Walmart in Hollywoo
Falsely advertising services which are not performed.Specifically, stating that they perform chassis lube services when performing oil change service
On 3/27/I went to Walmart #XXXXX located at WBroward blvdin ftLauderdale, FLfor the Pit Crew Oil ChangeI was expecting the oil and filter to be changed, and chassis lubrication to be performed as described on the website, and on signs at the storeThe Service Order # XXXXXXXXXXX describes the vehicle as a Jeep CherokeeOn the service order it indicates that chassis lube was completed, yet shows fittingsThe store states that the advertisement sign for Pit Crew Oil Change includes chassis lubrication (where applicable) and that the service is in compliance with industry standardsUpon inquiring as to the lubrication I was advised that the (where applicable) applies to the individual store having the equipment to perform the lubrication and that store #XXXXX does not have the equipment to perform this servi
*** ***
!
***@aetna.com
***@yahoo.com
To Whom It *** Concern:
I want to begin by apologizing because the level of anger I have will not allow me to write this letter with correct grammar
I originally had the complained below from *** 4, 2016, however decided not to send it due to allowing myself think this was an isolated incident, however today July 25, 2016, the situation occurred again with the same security guard I feel harassed and this is really unacceptable I do not need to feel uncomfortable when I am going to an establishment spending my money with my children This employee needs to be address
I would like to express how disgusted I am in the way I was treated when I went shopping at Wal-Mart on *** 4, Upon my daughter and I completing our transaction at the self check out lane I saw the security guard waiting for us Within our purchase we had a tri-fold board, I recognize and understand the board is big and will need to be reviewed by your so called "security guards" you have in place Upon the security guard reviewing my receipt I noticed she is reviewing everything in my receipt and bags, the security guard proceeded to ask me to move the bags over so she can review everything, when I asked her if she was only checking me she stated "YES they called me to come and check just you!." This behavior is unacceptable, unprofessional and just plain rude Don't get me wrong I know and understand there are suspicious people that will STEAL from anyone; however I AM NOT ONE OF THEM!!!
Your store employee offended my character and my family I was shopping with my sixteen year old daughter purchasing products for her school project, what kind of example would I be, stealing with her daughter present I DO NOT NEED TO STEAL FROM WAL-MART Like the minority of your shoppers I spend over $in your store monthly willingly (check my savings catcher!!!!) Your store employees have stereotyped the wrong per son and then had the nerve to be nasty and unprofessional The security guard could have pulled me aside and requested my receipt; however she decided to do it in front of everyone Versus her stating "YES they called me and told me to check your receipt." a better response would have been ma'am I understand your frustration however due to XYZ I am required to review your receipt and ensure it matches the -items in your bag Wal-Mart is a billion dollar company, you hire individuals who are angry and unprofessional and it's obvious you refuse to train them to handle ANY situation
They create hostile situations and have no clue on how to diffuse them The presentation and behavior or the security guard was awful, the individuals in the security office who requested for my receipt to be reviewed was awful Then I speak to another so called "manager/supervisor" and she begins to tell me she will follow up How will she ever follow up when she never requested my call back number or even my name, she did not ever say something that would ever make me feel she will even take my concern seriously
What make this situation even more unacceptable is because NO ONE in your store has ANY CLUE on how to be professional In I went to your pharmacy to pick up my prescription your pharmacy staff had given my prescription to someone else When I requested to speak to the pharmacist in charge he just waved my concern away with the fact that I had allegedly already picked up my prescription and that my prescription will expire the next day, (he neglected to even take into consideration that my prescription was given to the wrong person who could have had the wrong reaction and die, or the fact that so many HIPPA law were violated.) Needless to say I requested to speak to the STORE MANAGER, but when the famous *** *** appeared, he also had no clue on what to do and treated me in the same manner the pharmacist had, he acted as if I purchased some expired milk They basically told me oh well our records indicate you picked up your prescription and it was going to expire tomorrow anyway Now we all know this is not how this situation should have been handled I work at a pharmacy and due to you lack of patient privacy, security and compassion * could have had your pharmacy licensed reviewed for possible neglect and violations AND even a law suit However, I just wrote a simple email and was able to pick up my prescription the next day, after YET AGAIN I was objected to another disrespectful embarrassment Well NO MORE!!!
Now I will explain my so called part, I have an app called SHOPKICK, where I get receive points for walking into stores, scanning products and for making store purchases when I attach my debit/credit card to the site However, this does not make me a thief
I purchased some items at Walmart Store Number in Pella, Iowa The store manager is *** *** and phone number is 641-628- The purchase date was 4/29/ I used my Debit Card/Credit card to make the purchase as I have done many times It didn't allow me to select credit card and the transaction went through without a pin number as a debit transaction My bank has advised me to not use the debit card at retail establishments for security reasons
I went to customer service immediately and informed them of the issue They credited my purchase and attempted to run as a credit card The same thing happened to them and again they credited the transaction and went to another register and finally were able to have it go through as a credit card I went home and talked to the manager and was assured all was well After explaining for the fourth time that it was not ok he mentioned he noticed for himself that his attempts to complete his credit card purchases were also going through as debit cards I told him I wasn't satisfied with his answer and asked him how I could escalate the issue He told me to call Wal-Mart I spoke with someone who left me equally unhappy and I asked for a Manager After minutes of being on hold I spoke with a supervisor who would only identify herself as *** I again explained the problem and again my concerns were dismissed She finally said she would refer the issue to financial services I believeI requested a follow up call when there was an answer and she was unwilling to provide that She asked if she could do anything else for me and I said please give me back the days when Wal-Mart cared about its customers
I went to the Walmart Vision Center and was treated unfairly and charged for unnecessary services, please fix this Walmart
I went to the Jacksonville NC Walmart highway Marine blvd location vision center and I didn't have the best experienceI have a pair of eye glasses that I purchased in for this same location that was giving me bad headaches, also I am in the process of going back to my job as a driver after I was in a bad car accident last year, so I was trying to see what was wrongI visited the location in Jacksonville on Marine Blvd at 11:amWhen I went into the eye care facility there were no customers in the facilityI also noticed when I got home on their website it says "walk-ins welcome"When I got in the office there was a blonde woman and a brunette womenNext, the blonde woman told me that I would have to make an appointment? She then made me an appointment for pm? I basically went outside and sat in my car til' pm because I live kinda far away and
Gift Card complaint
I purchased two gift cards, in store at the Avon IN Walmart, on July 3, One for $and one for $ I gave these gift cards to my sister and within hours, the one for $was used I called the number on the back of the card and was told that I had to go to the store I went to the Noblesville Walmart to inquire about this After waiting, I was told that the gift card was used online, but no other information could be seen and I had to contact Walmart.com I contacted them and gave them the gift card number and PIN and was told that the order connected to this number could be seen including details of where this order went, who ordered it, what Walmart.com account was used, etc I was told that this would be resolved and that I would have it fixed by July I waited until July 12, and chatted with someone, where I was told that the order could be seen, including all details, but they could do nothing to dispute this, and basically I was out $
Walmart in Yulee, Fl caused damages to my car! WALMART IS RESPONIBLE FOR THE REPAIR ON MY CAR
MY CAR HAS BEEN SERVICED BY WALMART SINCE
MY CHEVY CAR WAS SERVICED BY WALMART IN YULEE, FLMY TRANSMISSION IN MY CAR IS DEAD AFTER WALMART SERVICED MY CAR IN 01/07/
AN OIL CHANGED WAS DONE AT WALMART IN YULEE, FL ON 01/ON 01/07/MY CAR STOPPED MOVING AND THE GEARS WILL NOT WORKAFTER SEEING THAT I COULDNT DRIVE MY CARI CALLED A TOW COMPANY AND MY CAR WAS PICKED UP ON 01/08/AND DROPPED OFF TO THRIFT AUTO IN YULEE, FLI WAS CALLED ON 01/07/AND MY MECHANIC ASKED WHO DID MY OIL CHANGESI ADVISED WALMART HAD SERVICED MY CAR SINCE MY MECHANIC ADVISED THAT THE TRANSMISSION NEEDS REPAIR IN MY CARI WENT TO WALMART AND MADE A CLAIM BY A DONALD AND HE ADVISED SOMEONE WILL CALL ME WITHIN 24-HOURS ON THE CLAIMI WAS CONTACTED ON 02/12/2016, AND I WAS ADVISED THAT WALMART IS NOT RESPONISBLE FOR THE DAMAGE ON MY CAR
I went to the location on Bowman to purchase some juice for my daughter I walked out of the store without them and realized two hours after I got home It was late so I decided to call Wal-Mart to let them know what happened I told them I left the juice and the receipt was in the bag with the juice I was told to come back the next day in order to speak with a manager
When I got there I spoke with Phyllis who was standing outside I told her what happened and she went and got a manager I explained what happened to her I can't remember her name They were able to assist me and I was able to get the juice I was very impressed by their awesome customer service and willingness to help me for something that was clearly my fault Not all Wal-Mart experiences are bad and I want to be able to share this story with others If you are nice and kind with your request trust me they will be willing to work with you in getting any issues you may have resolved
I have had an open complaint since October for which Walmart has actively avoided any resolution or communication
My original complaint was on October 16th regarding how long it took me to be able to leave the store with a video game that I had purchasedFrom the time I paid for the game until it was removed from the security case, minutes passedThere is no excuse for such a long waitMy time is important and I have little of it to spareI have sent countless emails, all of which have been answered promptly with a vague response suggesting that someone will contact me within business daysIt has now been days
I saw an ad for what I thought was a free phone with a contract renewal in the ad for thanksgiving dayIt said renew your service contract and receive a free phone (I thought) along with a $Walmart gift cardI made the appointment at 6;p.mand had to go back at 9:p.mto get the phone and cardMy son, granddaughter, her husband and I ALL asked if the phone was free and was told numerous times it wasHe told me when I made the 1st payments on time the phone was indeed free, I also asked again if anything on my bill would change because I was paying $a month and didn't want to pay any more than that, I already had a galaxy Sphone and this phone is a galaxy S8+., he said no, nothing would change at allWell so far, I paid $last month and this month it's I went to Walmart and they and the T-Roc tech said sorry you agreed to buy a phoneI did NOTThought I was getting a deal but instead got scammed by T-RocVerizon won't help either so I wanted t
Electronics Dept has nothing but refurbish JUNK
Ive had a JVC model JLC47BCmaybe a little over 2yrs and for the past month there's a problem where the TV has to be reset by unplugging it and hitting power button times to come on and there's a shortage in itShould known there was going to be a problem when it took so long to come on when my son first gifted it to me but since had never had a LCD/LED tv I thought this was the norm but its not after finding reviews advising they are having the same issueI do believe Walmart has known about this issue because its all over the internet dating back to and its now discontinueThis will be the second piece Junk of a tv from Walmart , my first was a no good PROSCAN that didnt last a yearCould never buy a cordless phone or printer out of there that would workIve sent CEO/escalations an email about issue with no responseI want this tv replaced asap
They better hope this tv does not catch fire before it plays out ....Crooks
Went to Walmart to cash check and deposit moneyI gave the cashier $and instead of depositing $in my account she withdrew $
At 12:06pm I was at Walmart cashing my checkI also wanted to deposit some money ($900)After cashing my check, I gave the cashier $dollars$for the deposit, $for the chargeThe cashier took my money, gave me changeI checked my account the next day, expecting to see $dollars but instead I saw $The entered my deposit as a withdrawal instead of an depositWalmart corporate said they have no control over their stores and the manager will have to retrain the cashierThe store manager said they will count their drawers in 2daysStore location Monaca Walmart area code XXXXX
I am an avid user of your Walmart app The app as you can see tells me I can pick up my television aty local store for $ When I get to the store they would not do it and I asked to speak with the manager, ***, who gave me every excuse not to come out and speak with me Finally after a while, he came out with a policy that had nothing to do with the ad He then stated that HE would not sell me a tv for that amount I didnt know it was up to him I thought that an ad, by your app in which you advertise for your customers to use, would determi e a price At dirat the excuse was that there was a glitch but I have purchased items from your app before, was the price I paid for a glitch too? I was very reasinable and reapectful so there was no argument but it seems that your store manager is maki g his own rules I have pictures and the add and will be reporting it to the Revdex.com for asvertisement I was told that it was on sale at my local store and the store will not honor YOUR walmart.com app
Please feel free to contact me As you can see this is a snapshot of your add online
I took my car to have two tires put on at the piqua, Ohio storeThe boy driving it out of the garage wrecked it resulting in it being totaled and them wanting to give me a hard time with compensating meVery upset, angry and aggravated
Tried to return item I bought lost my receipt lady would not return even with valid state government issued ID because back of I'd was worn out
I bought items and list receipt I went to return and they returned the one but wouldn't second item cause back of my I'd was worn outEven though picture I'd number etc was perfectThey used I'd for first item but refused for second item and kept my item that cost me dollars