The auto body shop at the Walmart on Antelope Drive in Syracuse, UT is unprofessional and provides thouroughly unsatifying work and serviceToday we took our car in for a simple oil changeWhen we got the car back, CONVENIENTLY the car wouldn't startSurprise! We need a new battery (we had never had issues with our battery previously, it's a newer car)Definitely thought it was super fishy, but we were heading out on a road trip and didn't have the time to mess aroundSo we bought a new $batteryAn hour or so later, the "mechanics" were still working on something that should have taken minutes to replaceWe discovered they dropped a socket into the engine and lost itThe work done at this shop is horrible, I don't know how or who they hire or what training they go through, but they are NOT professionals
Had brought my car in for a standard oil changeWalmart serviced it by adding quarts of oil in my vehicleThis over filled caused my vehicle's spark plugs to become foul, thus the car was missingI had to take it to another shop to repair because of the over oil fillMy vehicle oil crankcase only calls for 4.5qtsThe receipt show Walmart added 4.6qtsI filed a complaint but got no helpUpon their inspection...it was said because I had drained my oil back to the full mark they could not help me with the problem...I only did it so I could drive it back to their service center but the damage to my car was already doneThink I should have been reimbursed for the oil changed
Jasmine and Drea provided the most unsatifactory customer service experience ever on Nov 5, at 9:30pm estimate timeI bought a dresser offline and picked it up from site to store at the Auburndale locationI do not live close to this locationSo, I decided to return it to the Bartow locationThey were refusing to return the item initially and gave me the run aroundI then had to call Walmart customer service, they then told them I can return the item at any Walmart .They told me I needed to travel across town to the Auburndale Walmart and return itThen when that failed and the Walmart rep said I could return it at any WalmartThey then tried to give me my money back on a store credit.However, I paid with cash for my purchase It is considered unethical when you take a customers money and then try to force the customer to take a store credit ,when they have the receipt showing they paid cashRichard was the only one who knew what he was doingHe should be store manager as he was phenomenalThe last time I was there Drea did not know how to make a credit card payment in the jewelry departmentThis is who Walmart has in charge late at nightBUYERS BEWARE
I went to Walmart Pharmacy in Live Oak, Fl and I felt as if I entered a bad neighborhoodThe Pharmacist named *** *** which I will later provide her photo escalated a poor customer service situationThis person demonstrated in every action she made that customers don't matterI asked her a simple question"Why don't you call customers if you decide not to fill there medication." The pharmacy decided since my insurance did not cover a twenty dollar medication they will not fill it until I show up to pick it upOnce you are there Walmart procedure is to ask you if you want it or notEven though I told *** months ago to fill all meds *** responded that she has over six hundred patients and I responded maybe you need less and I walked awayThen as I walked away from the situation *** laughed at meI then asked her " Did you laugh at me?" *** said "yes" because I walked awayI ignored her behavior then moments later *** threw up both of her handsShe minus well of said thug lifeShe threw up her hands probably because I was watching herThe last time I turned my back *** she mocked meI transferred all my records to *** knowing anyone is better then *** *** poor customer serviceAlso, I was told by the corporate customer service representative I would receive a call within forty eight hours and I have no record on my caller IDWow, Walmart seems to make a bad situation get worse
Wal-Mart in Hannibal, Missouri inaccurately voided a purchased warranty on two tires previously purchased through their company
I purchased two new tires for my Mazdaon 3/5/along with the roadhazard warranty on eachBy April, one had a slow leak and the other was flat and not able to be repairedI went to the same Wal-Mart on 4/15/and had a new tire ordered by *** that was to come in the following Monday, the same day *** stated he would patch the other tireThe assistant store manager, *** stated the tire that was flat had wires sticking out, but the tread was fine, so this was a manufacturer's defect in the tireI called on Monday 4/18/and the tire had not come inI called on Tuesday and Wednesday, and still no tireI showed up on Friday 4/22/and found out from *** the tire was never orderedThe same technician who was responsible for ordering the tire the first time (***) was the one who checked the order and re-ordered the tireI reminded him the
I ordered a carseat for an in-store pickup at walmart on crin elkhart after being told by customer service and an employee that I could recieve a price adjustment when picked upI placed my order and drove about minutes out of my way to pick uo only to be denied the price adjustment very dissatisfying that I was lied to and waster my gas and time!
Falsely advertising services which are not performed.Specifically, stating that they perform chassis lube services when performing oil change service
On 3/27/I went to Walmart #XXXXX located at WBroward blvdin ftLauderdale, FLfor the Pit Crew Oil ChangeI was expecting the oil and filter to be changed, and chassis lubrication to be performed as described on the website, and on signs at the storeThe Service Order # XXXXXXXXXXX describes the vehicle as a Jeep CherokeeOn the service order it indicates that chassis lube was completed, yet shows fittingsThe store states that the advertisement sign for Pit Crew Oil Change includes chassis lubrication (where applicable) and that the service is in compliance with industry standardsUpon inquiring as to the lubrication I was advised that the (where applicable) applies to the individual store having the equipment to perform the lubrication and that store #XXXXX does not have the equipment to perform this servi
On November 10, 2017, I went to Wal-Mart in Forest Park, IllinoisI ordered my Mother a Tier Tier Round Cake for her 65th BirthdayI also requested strawberries in there as well as her name & Happy Birthday on the rim of the plate that holds the cakeI paid $for the cake and was expecting it to be made right the day of my Mother's big eventNot the case, I picked up the cake on November 17, at approximately 5:p.mHer event was scheduled to start at 7:p.mUpon picking up the cake, it was brought to my attention that nothing had been written on the plate holding the cakeI spoke to management about this issue & the shift manager wanted to write the words on the cakeAlmost like they was forcing me to do itThat's not what I wanted nor paid the bakery to do it like thatThe only thing they could offer me was $in cash after being up there for an hour complaining and waiting on ManagementI looked passed that and proceeded to the party and when my Mother went to cut the cake, you guessed itNO STRAWBERRIES in none of the layers!!!! I was beyond ***!! I spent a total of $5,on her partyWe rented out an elegant hall, food catered, decorator, camera guy and D.JI put a lot of effort and money into this partyI return to Wal-Mart the next day and once again poor management skillsThe manager was acting as if he didn't careThey only offered a refund but what about my pain & suffering & my time I wasted going back and forth to Wal-MartLet's not forget the gas in my carI don't understand how can you take an order and not fulfill itI spoke with the store manager and all he could offer me was a $gift card to Wal-MartWhat they have to understand is that they messed up a special day for my Mom & just had that I don't care attitudeI will NEVER go to that Wal-Mart AGAIN!!!! They will never get the opportunity to ruin a special day in my life again!!! And I suggest you the reader to NEVER order cakes from their bakery again!!! PLEASE DON'T WASTE YOUR MONEY!!! The entire store is very unprofessional from Upper Management to the hourly paid employees!!! I recommend you to spend your money somewhere else!!!
advertising on their printed literature with the warranties they sell
I purchased a tv and after months it went out the store exchanged and gave me a new one The new one went out a few months later and they handed me a little pamphlet that reads "getting help is easy and to call" I called the number and I was told I had to call "element" the people who made the tv So basically the printed information is them giving me the phone number to some place else I called the folks at element They tried to trouble shoot the issue over the phone, when that did not work I was told to take pictures of the tv and email them in After that I was told I had to ship the tv back and wait 3-weeks
I will never shop at Walmart again based on a horrendous experience at the Willow Grove, PA (Store# 3564) location I ordered a product from walmart.com on 7/17/ I received confirmation of the order and was advised that the product would be available for pickup at the Willow Grove, PA location on 7/21/ I also had the option to have it delivered directly to my home on 7/22/but I opted to pick it up at the store
I checked the app on 7/21/and it said that my product was delivered I arrived at the store on 7/21/at 7:00PM ET and stood around for about an hour as nobody could find my product The main person that I worked with was great She did her best but none of the managers provided her with any support Finally, she tracked down a manager who told me that the product was still on a truck that hadn't been emptied yet and that it would be ready for pick up tomorrow While still frustrated, I said that's fine I'll pick it up tomorrow
On 7/22/I called the Willow Grove, PA store to confirm that the product was ready for pick up and they advised that it wasn't at the store After being hung up on multiple times and asking for managers that never picked up the phone and waiting on hold for 10-minutes at a time I decided to call the 800# where I was advised that the product was shipped via FedEx and not on a truck After wasting another hour on the phone with the Willow Grove store they still couldn't find and told me the order wasn't there and that I would receive an email when it arrived After such a horrible experience with employees who simply didn't care I gave up, called the 800# and canceled my order This is the worst Walmart store ever
Receipt look up due to original receipt ink completely fading
I previously made a purchase of a Hoover Carpet Cleaner and a Black and Decker VacuumI kept the receipt for warranty purposes however the receipt faded completely and there is not a trace of ink leftI have gone back and forth between the customer service number and the store to find the appropriate receipt so I can bring my carpet cleaner to a service center to be repairedThe "Home Office" as they referred to themselves said I would have no issues if I went into the store to further investigate my receipt infoWhen I came in I had to wait at least minutes for the csm to arrive to look up the receiptWhen I gave her the date of the transaction she gave me a hard time saying she could not look up a receipt that old (11/10/16) The "Home Office" knew this date and never said this would be an issueI informed the csm of this and she begrudgingly started her searchTo our discovery this was not the appropriate rece
Walmart has turned into something to be ashamed ofThey have sold me comforter sets with fecal matter on them and used items but tonight was the icing on the cakeThey still me used foodI bought a box of donut shop coffee, brought it home, opened the box, and noticed that every single kcup had been used and placed back in the boxThen the opening "sealed" back up to which some incompetent walmart associate restocked and then sold to meI am so disgusted and horrified at this that I will never shop here again and you can be sure that I will tell everyone about thisIn the age of social media, something like this can travel a long way very quicklyI feel dirty and sure hope that whatever cheap sleazbag individual that returned this used coffee didn't transfer any diseases to meDo I hear the word LAWSUIT? Possibly
On April 6, 2016, I went to Walmart to pick up a birthday cakeThe women's restroom is near the bakery and I went into the restroom and inadvertently left my walletAs I approached the bakery, I realized that I didn't have my walletI ran back in and the wallet and my $was gone approached the Assistant Manager *** who did not listen although loss prevention CC stated that ***, went into the bathroomI asked *** to look at the tapeI filed a police report but the tape is my proofI have been communicating with corporate bit what can you expect from a billion dollar corporation that doesn't pay employees a living
Product_Or_Service: Birthday cake
I tried to buy money ordersmanagers tried to helpThey wrote on the money order "NOT USE" and forced me to take itThey wasted hrs of my time
Nov 7,
I came into the store at 9:40pmI didn't leave the store until 11:25pmThis is what happenedI came to buy money ordersI paid with debit cardsThe transaction went through and the first money order printedThe 2nd money order failed to printThe cashier called for assistanceApparently they need a key to open up the money order machine to fix itThey called back for someone to find the keyNo one can locate the keyThis took approximately 20-minutesBy this time there were Walmart employees/managers thereThey huddled to figure out what to doOne manager came up to me with her decisionShe said that they would be cancelling the transaction and the funds would go back to my debit cardsI should go home now, she saidI didn't trust this decisionI asked her if I can get a receiptShe said she ca
Murrieta ***, Auto Care CenterMy Everlast Car Battery failed in the morning and had to replace my alternator
Murrieta ***, Auto Care Center's Manager refused to acknowledge of documentation showing that the Everlast Car Battery failed twice in the morning and the recommendation from a certified mechanic that recommended to replace the battery based on failing twice and to alleviate future car failureThe consumer experienced battery issues in the morning, which resulted into the need to replace an alternatorRequest to have the car battery exchanged based on Walmart's policy that is publicly posted: If the battery fails in the first years you'll receive a replacement for freehttps://moneysmartfamily.com/money-saving-tips/walmart-everstart-car-battery...⇄
April 1, Stopped in this store and picked up a few items at the grocery store located in this storePaid for the items the clerk rang up all the items and bagged my items, she gave me bagsI went to the parking lot put bags in car and my husband and I left.We had other things to do which we did arrived home about hours laterI brought grocery bags in the house and started putting things awayI discovered their were items that should have been in one of the bags I had but were not thereI thought they had fallen out of the bag in the carI called my husband and asked him to check the back seat and floor of the car thinking they were in the car and were proably under the seat.My husband called me back to let me know that the missing items were not in the carI called the store and talked to customer service about the problem.I was informed that I would have to come into the store and to go to customer service.My husband came home and we went back to Walmart.I was tol
Return Policy states days with or without receipt Bought a tri tip, pulled it out of the fridge to cook and didn't even have to open the package it was discolored and starting to smell Didn't think about saving my receipt for a meat purchase They would not give me a refund to purchase another tri tip$down the drain Also, I didn't feel they treated me very well Asked for a manager was given another clerk who was rude, I asked for a manager and they told me I would have to find one they would be wearing a yellow vest Even after all my running around still no help$down the drain Went to their website chatted with someone from Walmart who told me that is their refund policy and they should have refunded so I could replace the product I was told they escalated my case and I would be contacted within hours To this day I have heard from no one Disappointed & Frustrated!
I canceled my service on my cell phone because I keep getting dropped calls and when I call customer service they are telling me no refunds
I just paid the bill two days ago and when I talk to customer service and tell them why I canceled service they say no refunds.If there wasn't a problem with the service I would not be asking for a refund but under the circumstances I should get one
Bought an electronic warrantee now Wal-Mart claims it can't help me with the item nor can they tell me what the warrantee I bought is for
June 20,we bought an iPhone gb, serial # *** October 26, the screen was crackedWhen we bought the phone we paid $for a protection plan on the phone, which according to Walmart protected the phone from damage, malfunction, power surge, etcIf any of this occurred, the phone could be replaced at no chargeWe proceeded to file a claim, on October and were informed that we would need to pay an additional $processing feeAnd that this was all laid out in our plan booklet Walmart provided no plan bookletI went to Walmart on October 27, to ask for the plan information, so that I could be better informedThey, Walmart, could not provide me with oneThe worker said she had never heard of any one asking for or needing a plan booklet or being charged for filing a claim Spoke to the "manager" explained to him wh
55" TV not covered by warranty after I purchased it
I purchased a 55" HDTV from Wal-Mart
I left home for work and when I returned home my TV had lines in itI called the warranty department and was told my HDTV was not coveredI was told by the store associate that the warranty I purchased covered everything including cracked screensI live alone and my does not have physical damageIf I have known my HDTV was not covered I would have NOT purchased the extended warrantyThe warranty I purchased is a year warranty
Purchased Date: 02/28/
Problem Date: 03/21/
Model#: 55H5C
Serial#: 55G1646C8HXXXXX
Store#: XXXXX
Operation#: XXXXXX
TE#:
Transaction#:XXXXXX
Payment Amount:$
Payment Method: Cash
Warranty Purchase Price: $
The auto body shop at the Walmart on Antelope Drive in Syracuse, UT is unprofessional and provides thouroughly unsatifying work and serviceToday we took our car in for a simple oil changeWhen we got the car back, CONVENIENTLY the car wouldn't startSurprise! We need a new battery (we had never had issues with our battery previously, it's a newer car)Definitely thought it was super fishy, but we were heading out on a road trip and didn't have the time to mess aroundSo we bought a new $batteryAn hour or so later, the "mechanics" were still working on something that should have taken minutes to replaceWe discovered they dropped a socket into the engine and lost itThe work done at this shop is horrible, I don't know how or who they hire or what training they go through, but they are NOT professionals
Had brought my car in for a standard oil changeWalmart serviced it by adding quarts of oil in my vehicleThis over filled caused my vehicle's spark plugs to become foul, thus the car was missingI had to take it to another shop to repair because of the over oil fillMy vehicle oil crankcase only calls for 4.5qtsThe receipt show Walmart added 4.6qtsI filed a complaint but got no helpUpon their inspection...it was said because I had drained my oil back to the full mark they could not help me with the problem...I only did it so I could drive it back to their service center but the damage to my car was already doneThink I should have been reimbursed for the oil changed
Jasmine and Drea provided the most unsatifactory customer service experience ever on Nov 5, at 9:30pm estimate timeI bought a dresser offline and picked it up from site to store at the Auburndale locationI do not live close to this locationSo, I decided to return it to the Bartow locationThey were refusing to return the item initially and gave me the run aroundI then had to call Walmart customer service, they then told them I can return the item at any Walmart .They told me I needed to travel across town to the Auburndale Walmart and return itThen when that failed and the Walmart rep said I could return it at any WalmartThey then tried to give me my money back on a store credit.However, I paid with cash for my purchase It is considered unethical when you take a customers money and then try to force the customer to take a store credit ,when they have the receipt showing they paid cashRichard was the only one who knew what he was doingHe should be store manager as he was phenomenalThe last time I was there Drea did not know how to make a credit card payment in the jewelry departmentThis is who Walmart has in charge late at nightBUYERS BEWARE
I went to Walmart Pharmacy in Live Oak, Fl and I felt as if I entered a bad neighborhoodThe Pharmacist named *** *** which I will later provide her photo escalated a poor customer service situationThis person demonstrated in every action she made that customers don't matterI asked her a simple question"Why don't you call customers if you decide not to fill there medication." The pharmacy decided since my insurance did not cover a twenty dollar medication they will not fill it until I show up to pick it upOnce you are there Walmart procedure is to ask you if you want it or notEven though I told *** months ago to fill all meds *** responded that she has over six hundred patients and I responded maybe you need less and I walked awayThen as I walked away from the situation *** laughed at meI then asked her " Did you laugh at me?" *** said "yes" because I walked awayI ignored her behavior then moments later *** threw up both of her handsShe minus well of said thug lifeShe threw up her hands probably because I was watching herThe last time I turned my back *** she mocked meI transferred all my records to *** knowing anyone is better then *** *** poor customer serviceAlso, I was told by the corporate customer service representative I would receive a call within forty eight hours and I have no record on my caller IDWow, Walmart seems to make a bad situation get worse
Wal-Mart in Hannibal, Missouri inaccurately voided a purchased warranty on two tires previously purchased through their company
I purchased two new tires for my Mazdaon 3/5/along with the roadhazard warranty on eachBy April, one had a slow leak and the other was flat and not able to be repairedI went to the same Wal-Mart on 4/15/and had a new tire ordered by *** that was to come in the following Monday, the same day *** stated he would patch the other tireThe assistant store manager, *** stated the tire that was flat had wires sticking out, but the tread was fine, so this was a manufacturer's defect in the tireI called on Monday 4/18/and the tire had not come inI called on Tuesday and Wednesday, and still no tireI showed up on Friday 4/22/and found out from *** the tire was never orderedThe same technician who was responsible for ordering the tire the first time (***) was the one who checked the order and re-ordered the tireI reminded him the
I ordered a carseat for an in-store pickup at walmart on crin elkhart after being told by customer service and an employee that I could recieve a price adjustment when picked upI placed my order and drove about minutes out of my way to pick uo only to be denied the price adjustment very dissatisfying that I was lied to and waster my gas and time!
Falsely advertising services which are not performed.Specifically, stating that they perform chassis lube services when performing oil change service
On 3/27/I went to Walmart #XXXXX located at WBroward blvdin ftLauderdale, FLfor the Pit Crew Oil ChangeI was expecting the oil and filter to be changed, and chassis lubrication to be performed as described on the website, and on signs at the storeThe Service Order # XXXXXXXXXXX describes the vehicle as a Jeep CherokeeOn the service order it indicates that chassis lube was completed, yet shows fittingsThe store states that the advertisement sign for Pit Crew Oil Change includes chassis lubrication (where applicable) and that the service is in compliance with industry standardsUpon inquiring as to the lubrication I was advised that the (where applicable) applies to the individual store having the equipment to perform the lubrication and that store #XXXXX does not have the equipment to perform this servi
On November 10, 2017, I went to Wal-Mart in Forest Park, IllinoisI ordered my Mother a Tier Tier Round Cake for her 65th BirthdayI also requested strawberries in there as well as her name & Happy Birthday on the rim of the plate that holds the cakeI paid $for the cake and was expecting it to be made right the day of my Mother's big eventNot the case, I picked up the cake on November 17, at approximately 5:p.mHer event was scheduled to start at 7:p.mUpon picking up the cake, it was brought to my attention that nothing had been written on the plate holding the cakeI spoke to management about this issue & the shift manager wanted to write the words on the cakeAlmost like they was forcing me to do itThat's not what I wanted nor paid the bakery to do it like thatThe only thing they could offer me was $in cash after being up there for an hour complaining and waiting on ManagementI looked passed that and proceeded to the party and when my Mother went to cut the cake, you guessed itNO STRAWBERRIES in none of the layers!!!! I was beyond ***!! I spent a total of $5,on her partyWe rented out an elegant hall, food catered, decorator, camera guy and D.JI put a lot of effort and money into this partyI return to Wal-Mart the next day and once again poor management skillsThe manager was acting as if he didn't careThey only offered a refund but what about my pain & suffering & my time I wasted going back and forth to Wal-MartLet's not forget the gas in my carI don't understand how can you take an order and not fulfill itI spoke with the store manager and all he could offer me was a $gift card to Wal-MartWhat they have to understand is that they messed up a special day for my Mom & just had that I don't care attitudeI will NEVER go to that Wal-Mart AGAIN!!!! They will never get the opportunity to ruin a special day in my life again!!! And I suggest you the reader to NEVER order cakes from their bakery again!!! PLEASE DON'T WASTE YOUR MONEY!!! The entire store is very unprofessional from Upper Management to the hourly paid employees!!! I recommend you to spend your money somewhere else!!!
advertising on their printed literature with the warranties they sell
I purchased a tv and after months it went out the store exchanged and gave me a new one The new one went out a few months later and they handed me a little pamphlet that reads "getting help is easy and to call" I called the number and I was told I had to call "element" the people who made the tv So basically the printed information is them giving me the phone number to some place else I called the folks at element They tried to trouble shoot the issue over the phone, when that did not work I was told to take pictures of the tv and email them in After that I was told I had to ship the tv back and wait 3-weeks
I will never shop at Walmart again based on a horrendous experience at the Willow Grove, PA (Store# 3564) location I ordered a product from walmart.com on 7/17/ I received confirmation of the order and was advised that the product would be available for pickup at the Willow Grove, PA location on 7/21/ I also had the option to have it delivered directly to my home on 7/22/but I opted to pick it up at the store
I checked the app on 7/21/and it said that my product was delivered I arrived at the store on 7/21/at 7:00PM ET and stood around for about an hour as nobody could find my product The main person that I worked with was great She did her best but none of the managers provided her with any support Finally, she tracked down a manager who told me that the product was still on a truck that hadn't been emptied yet and that it would be ready for pick up tomorrow While still frustrated, I said that's fine I'll pick it up tomorrow
On 7/22/I called the Willow Grove, PA store to confirm that the product was ready for pick up and they advised that it wasn't at the store After being hung up on multiple times and asking for managers that never picked up the phone and waiting on hold for 10-minutes at a time I decided to call the 800# where I was advised that the product was shipped via FedEx and not on a truck After wasting another hour on the phone with the Willow Grove store they still couldn't find and told me the order wasn't there and that I would receive an email when it arrived After such a horrible experience with employees who simply didn't care I gave up, called the 800# and canceled my order This is the worst Walmart store ever
Receipt look up due to original receipt ink completely fading
I previously made a purchase of a Hoover Carpet Cleaner and a Black and Decker VacuumI kept the receipt for warranty purposes however the receipt faded completely and there is not a trace of ink leftI have gone back and forth between the customer service number and the store to find the appropriate receipt so I can bring my carpet cleaner to a service center to be repairedThe "Home Office" as they referred to themselves said I would have no issues if I went into the store to further investigate my receipt infoWhen I came in I had to wait at least minutes for the csm to arrive to look up the receiptWhen I gave her the date of the transaction she gave me a hard time saying she could not look up a receipt that old (11/10/16) The "Home Office" knew this date and never said this would be an issueI informed the csm of this and she begrudgingly started her searchTo our discovery this was not the appropriate rece
Walmart has turned into something to be ashamed ofThey have sold me comforter sets with fecal matter on them and used items but tonight was the icing on the cakeThey still me used foodI bought a box of donut shop coffee, brought it home, opened the box, and noticed that every single kcup had been used and placed back in the boxThen the opening "sealed" back up to which some incompetent walmart associate restocked and then sold to meI am so disgusted and horrified at this that I will never shop here again and you can be sure that I will tell everyone about thisIn the age of social media, something like this can travel a long way very quicklyI feel dirty and sure hope that whatever cheap sleazbag individual that returned this used coffee didn't transfer any diseases to meDo I hear the word LAWSUIT? Possibly
On April 6, 2016, I went to Walmart to pick up a birthday cakeThe women's restroom is near the bakery and I went into the restroom and inadvertently left my walletAs I approached the bakery, I realized that I didn't have my walletI ran back in and the wallet and my $was gone approached the Assistant Manager *** who did not listen although loss prevention CC stated that ***, went into the bathroomI asked *** to look at the tapeI filed a police report but the tape is my proofI have been communicating with corporate bit what can you expect from a billion dollar corporation that doesn't pay employees a living
Product_Or_Service: Birthday cake
I tried to buy money ordersmanagers tried to helpThey wrote on the money order "NOT USE" and forced me to take itThey wasted hrs of my time
Nov 7,
I came into the store at 9:40pmI didn't leave the store until 11:25pmThis is what happenedI came to buy money ordersI paid with debit cardsThe transaction went through and the first money order printedThe 2nd money order failed to printThe cashier called for assistanceApparently they need a key to open up the money order machine to fix itThey called back for someone to find the keyNo one can locate the keyThis took approximately 20-minutesBy this time there were Walmart employees/managers thereThey huddled to figure out what to doOne manager came up to me with her decisionShe said that they would be cancelling the transaction and the funds would go back to my debit cardsI should go home now, she saidI didn't trust this decisionI asked her if I can get a receiptShe said she ca
Murrieta ***, Auto Care CenterMy Everlast Car Battery failed in the morning and had to replace my alternator
Murrieta ***, Auto Care Center's Manager refused to acknowledge of documentation showing that the Everlast Car Battery failed twice in the morning and the recommendation from a certified mechanic that recommended to replace the battery based on failing twice and to alleviate future car failureThe consumer experienced battery issues in the morning, which resulted into the need to replace an alternatorRequest to have the car battery exchanged based on Walmart's policy that is publicly posted: If the battery fails in the first years you'll receive a replacement for freehttps://moneysmartfamily.com/money-saving-tips/walmart-everstart-car-battery...⇄
April 1, Stopped in this store and picked up a few items at the grocery store located in this storePaid for the items the clerk rang up all the items and bagged my items, she gave me bagsI went to the parking lot put bags in car and my husband and I left.We had other things to do which we did arrived home about hours laterI brought grocery bags in the house and started putting things awayI discovered their were items that should have been in one of the bags I had but were not thereI thought they had fallen out of the bag in the carI called my husband and asked him to check the back seat and floor of the car thinking they were in the car and were proably under the seat.My husband called me back to let me know that the missing items were not in the carI called the store and talked to customer service about the problem.I was informed that I would have to come into the store and to go to customer service.My husband came home and we went back to Walmart.I was tol
Return Policy states days with or without receipt Bought a tri tip, pulled it out of the fridge to cook and didn't even have to open the package it was discolored and starting to smell Didn't think about saving my receipt for a meat purchase They would not give me a refund to purchase another tri tip$down the drain Also, I didn't feel they treated me very well Asked for a manager was given another clerk who was rude, I asked for a manager and they told me I would have to find one they would be wearing a yellow vest Even after all my running around still no help$down the drain Went to their website chatted with someone from Walmart who told me that is their refund policy and they should have refunded so I could replace the product I was told they escalated my case and I would be contacted within hours To this day I have heard from no one Disappointed & Frustrated!
I canceled my service on my cell phone because I keep getting dropped calls and when I call customer service they are telling me no refunds
I just paid the bill two days ago and when I talk to customer service and tell them why I canceled service they say no refunds.If there wasn't a problem with the service I would not be asking for a refund but under the circumstances I should get one
Bought an electronic warrantee now Wal-Mart claims it can't help me with the item nor can they tell me what the warrantee I bought is for
June 20,we bought an iPhone gb, serial # *** October 26, the screen was crackedWhen we bought the phone we paid $for a protection plan on the phone, which according to Walmart protected the phone from damage, malfunction, power surge, etcIf any of this occurred, the phone could be replaced at no chargeWe proceeded to file a claim, on October and were informed that we would need to pay an additional $processing feeAnd that this was all laid out in our plan booklet Walmart provided no plan bookletI went to Walmart on October 27, to ask for the plan information, so that I could be better informedThey, Walmart, could not provide me with oneThe worker said she had never heard of any one asking for or needing a plan booklet or being charged for filing a claim Spoke to the "manager" explained to him wh
55" TV not covered by warranty after I purchased it
I purchased a 55" HDTV from Wal-Mart
I left home for work and when I returned home my TV had lines in itI called the warranty department and was told my HDTV was not coveredI was told by the store associate that the warranty I purchased covered everything including cracked screensI live alone and my does not have physical damageIf I have known my HDTV was not covered I would have NOT purchased the extended warrantyThe warranty I purchased is a year warranty
Purchased Date: 02/28/
Problem Date: 03/21/
Model#: 55H5C
Serial#: 55G1646C8HXXXXX
Store#: XXXXX
Operation#: XXXXXX
TE#:
Transaction#:XXXXXX
Payment Amount:$
Payment Method: Cash
Warranty Purchase Price: $