I visited the Austin Peay location on last week and I was cursed out by an associate, I still haven't been contacted by any above store leaders!This is totally unacceptable,this problem should've been handled last week when I originally calledThe bahavior that this employee showed toward me was totally uncalled for I literally stay minutes from this particular Walmart and I will never frequent it again! Poor Customer Service and it's sad that the employees know this "problem employee" by name
I was sold a $broken tv with mismatched serial numbers at WalmartThey then refused to exchange or refund my purchase
Walmart: Chastain Meadows Pkwy, Marietta, Ga
St#
I purchased an LG tv from Walmart on Chastain Meadows in Marietta,Ga on 5-9- When I got home, I excitedly un-boxed the tv only to discover that it was brokenFrustrated, I made my way back to the store to ask for a tv that was not brokenThey said that the sticker did not match the model and serial numberI calmly explained that I did not change the tv in the boxI went straight home and opened it, and when I discovered that it was broken, I returned to the storeEventually, the customer service representative offered me my money back, but I told her that I only wanted the tv that I originally paid for She sent me to the electronic department for pick upThe manager came out, very rudely, with no name tag and refused to replace the tv or give me my money backHis name is *** with as
I had a online order I am suppose to pick up at Gratiot in Roseville, MIYou are usually suppose to get and email or text when the item is ready for pick up but I haven't been receiving the alerts so I decided to call the storeI have called this store several times and have been left on hold for 30-minutes each time I called and no one comes back to the phoneI would hang up and call right back and it would be the same thingI have even called customer service and explained what was going onThe representative tried to contact the store as well as was also told to hold on and no one ever came back to the phoneI know its the holiday season but this is ridiculous!
Tried to change payment date, Gentleman on phone"***" was rude and refused to allow me to speak to his superior
Product_Or_Service: LG //Family Mobile
Account_Number: XXX-XXX-XXXX
Very frustrating dealing with the claims department at WalmartEarly September I ran into major issues with my car from an oil change at Walmart AutoI was sent back to Walmart from a mechanic stating I now had major issues with my engineFiled a claim and after three weeks was finally called backSigned documents and sent back to Rafael at the claims department in ARAt this point it's early October when I finally got a call backRafael stated and in the paperwork it is documented I have had my claim approved and Rafael wanted to "expedite my claim to me"Sent paperwork back and Rafael then went of town until October It has now been since September 12th that I've had my car with such issuesWinter is coming and I need my car fixed like yesterdayI have been sitting waiting with no response from not one human being at the claims department since, including Rafael who is supposedly helping me; also had "sent" my checkHad a perfectly working Toyota and now I can't drive itVery unsatisfied with this company to the point I almost want to start legal actionsIt has been over a month now waiting for my check and it's beginning to cost me work time to find rides and money to pay for ridesNot happy at all
Since when is a pharmacist allowed to refuse a prescription for potentially life saving anti-biotics? Better yet, when did pharmacists become more knowledgeable about healthcare than an ACTUAL DOCTOR?
I have an animal bite on my hand located between my thumb and pointer finger that has been causing me severe painUntil today, I was unable to move my thumb or first fingersWhen I did manage to move them puss oozed from of the puncture wounds
My doctor prescribed me Augmentin as an antibiotic and Tylenol for the pain (tylenol with codeine) but the pharmacist at this WalMart refused to fill my prescription of potentially life saving antibioticsWhen asked for valid reasoning for this decision, he stated he did not have to provide an expaination and told me to call a 1-number for a list of possible reasons
I was without my medication for hours, because of this I now have cellulitis and tendonitis in the hand causing major swelling, redness, fever, and needless to say painThe animal bite occurred late Friday (8-4-2017) evening, I saw the doctor Saturday (8-5-2017), but was not given my antibiotics until 2:PM on Sunday (8-6-2017)In order to get my medication, my doctor had to call in a completely new prescriptionThank you Walmart for hiring people that DO NOT CARE about the quality of life for othersI have placed an official complaint with the Texas State Board of Pharmacists
today I have found out that wal mart has basically discontinue the savings catcher program unless you use there wal mart pay system, this basically drops millions of consumers from the program because they will refuse to relent to being forced to pay with a system that is in favor of someone else other than theirselves
Greed is the only reason that this is taking place because they have found a way to save millions of dollars by eliminating a long standing program of matching prices and being the champion of the lowest price avaliable
what a shame, corp greed all the way,
losing my business
I was sold a "Product Care Plan" when purchasing an air mattressWhen filing a claim months later I was told that the mattress was not covered
On 12/12/I purchased an air mattress at the Neenah, Wisconsin Walmart and the cashier sold me a "Product Care Plan" which stated "If your product breaks down, it will be fixed, replaced or you will be reimbursed"However, when the mattress baffles separated about months later and I called to make a claim I was told that the mattress I purchased was not covered and that the protection plan should not have been sold to meBut it was sold to me and because they refused to honor it I had to pay to buy another mattress to replace the broken oneI think that Walmart should refund the money I paid for the mattress (since I had to pay for a replacement) as well as what they charged me for the bogus "Protection Plan" (Total amount $37.77)But the bigger issue for me is that I want them to stop selling these plans to other unsuspecting custo
Walmart has turned into something to be ashamed ofThey have sold me comforter sets with fecal matter on them and used items but tonight was the icing on the cakeThey still me used foodI bought a box of donut shop coffee, brought it home, opened the box, and noticed that every single kcup had been used and placed back in the boxThen the opening "sealed" back up to which some incompetent walmart associate restocked and then sold to meI am so disgusted and horrified at this that I will never shop here again and you can be sure that I will tell everyone about thisIn the age of social media, something like this can travel a long way very quicklyI feel dirty and sure hope that whatever cheap sleazbag individual that returned this used coffee didn't transfer any diseases to meDo I hear the word LAWSUIT? Possibly
I was shopping at the Pekin Walmart on Sunday December 11, and they had a large display with numerous models of Norelco electric razors and on the display they had dollar off couponsWe went to check out and they informed us the coupons expired on 12-3-My wife and I went to complain to customer service and they were rude to usThey should of either removed the coupons from the display or given us dollars off since it was their fault for keeping the expired coupons on the displayThis is advertising
I recently purchased a rod and reel from walmart in orders when I asked why my rod a piece so not oversized was being shipped via ground instead of via 2nd day like the reel was the employee canceled my order and I paid cash at the storenow I can not get a refund because it is listed as a return how can I return something I never received? I call and was told by .com to go to the store and will get refund but nothe manage at the store rolled his eyes like who cares and they have my money claiming it will be put into my account I paid cashand no one can help me they terminated my order for no reasonand I have no way to get my funds
I purchased Equate Pre Workout Powder on May 7th, I came home and researched this product and couldn't find anything about this product so I Investigated more and found an article about this pre work that they should have removed it off the shelfs and online stores due to unknown ingredients that were added to this product and they were taken to court about this matterWell not knowing this and thank God I research more into this because this could have harmed my bodyI contacted Equate Corporation which is a Walmart Brand and I spoke to Charnisha on May 7th, at 2:35pm and she couldn't find this product nor the barcode and informed me that It should have been taken off the shelfsWell Walmart failed to do so and could have harmed my body if I didn't do my researchThis is unacceptable and Walmart failed to remove this product knowing this could harm someoneI called Walmart and spoke with Alexandra at the Highland AveNational City California location and she informed that they did not get a email form Equate stating to remove this productSomething is not being communicated correctly herePlease Be aware of this product
After porting my number out to another company at the end of a billing cycle with this non-contract company, they claim I owe them two moths of serviceI paid for service prior to the month or service was disconnectedThey refuse to provide proof of service and billing so I may pay any balance I haveI have requested multiple times to be sent a copy of the statements showing the service vsPayments and have not had a responseI have tried contacting them and after being asked to email customer relations and the escalation team, I am still waiting for a responseNow they are threatening me with sending the bill to collections after the 16thI have been in communication with them for days to resolve this issue and am still awaiting a response from the escalation team
Product_Or_Service: Monthly Unlimited talk, text, web
Account_Number: XXXXXXXXX
Walmart.com refused to honor price on item that was in stock in store
On Aug 31, I went to the Portage Walmart Supercenter to buy Hammermill Copy paper that was advertised as being on sale for $The Portage store clearly showed that they had some in stock online for $I was originally told that they could not price match, however when I showed them that this item was sold by Walmart, I was told that I could only purchase one packThen I was told Walmart.com prices aren't always accurate I asked to speak to a Manager and was told "they are going to tell you the same thing" I requested a Manager anyway.I waited minutesNo Manager ever showed upAnother associate asked me if I needed help, I asked for a Manager, after more minutes, still no manager showed upFinally after about an hour and a half the original employee I spoke with came up to me and said 'You're still here?" I told her I was still waiting for a managerFinally I speak to a Manager and he tells me he can
My brother *** *** died July 26, He had a cell phone through Walmart Family MobileI went to the kiosk in the Walmart store for Family Mobile on San Jose Boulevard in Jacksonville Florida days after he diedI took the phone and the death cert to cancel the phone serviceThe people at the Family mobile kiosk said they could not do the cancelationThere was no one else to speak with, I left the phone with the young lady, she suspended the service but, now, two months later, I'm getting billed $recurring! I have tried calling every number available to meThese are all automated servicesNo humans to speak toI do not have his pin for the cell phone so I get cut offI cannot pursue this any furthermonths is too much time for a simple requestI just wanted to wrap up my brother's final business.*** ***
Wal-Mart in Hannibal, Missouri inaccurately voided a purchased warranty on two tires previously purchased through their company
I purchased two new tires for my Mazdaon 3/5/along with the roadhazard warranty on eachBy April, one had a slow leak and the other was flat and not able to be repairedI went to the same Wal-Mart on 4/15/and had a new tire ordered by *** that was to come in the following Monday, the same day *** stated he would patch the other tireThe assistant store manager, *** stated the tire that was flat had wires sticking out, but the tread was fine, so this was a manufacturer's defect in the tireI called on Monday 4/18/and the tire had not come inI called on Tuesday and Wednesday, and still no tireI showed up on Friday 4/22/and found out from *** the tire was never orderedThe same technician who was responsible for ordering the tire the first time (***) was the one who checked the order and re-ordered the tireI reminded him the
My son and I brought his truck to the Walmart on the west side of Sioux Falls, SD to have his tires replaced After spending $on new tires, my son drove back to college about miles north of Sioux Falls While halfway there his truck started shaking so bad he thought he was going to go off the road It was approximately 8:pm and raining He called me to see what he should do Being that he just got new tires, we assumed it was something related to them He checked the tires and the caps over the lug nuts were loose He was in the middle of nowhere I told him to try to get the vehicle to his destination, go slow and go to the Walmart in Brookings, SD (his destination) He called back three times scared that he wouldn't make it He finally arrived to the Brookings Walmart They checked the tires and it turns out that they weren't balanced properly They were off by - on all four tires I told him he should call the Sioux Falls Walmart store in the morning to let them know what had happened He did and they offered him a $gift card for his trouble This was unacceptable and considering they had probably done the same to other cars, it was DANGEROUS! I called and talked to the manager (Shawn Shubert) the next day, he listened and said he'd call me back I then got a call from an assistant manager that had half of the story and he said that he'd look into it and call me back Then a different Assistant Manager (Jen) called me and proceeded to explain how tires are rotated on a car Not what I needed to know! She said, they found out that the machine that did the balancing of the tires was not calibrated properly and that they had someone come out and fix it Ok, but how many people have unbalanced tires? She offered me $since I wasn't happy with the balancing of the tires Out of $that we spent, you'd think they could have at least done $off for the poor service DO NOT BUY tires from Walmart and stay clear of their Tire Shop!!! I will never go back and I will tell anyone that ever asks me about tires where they should also NOT GO! Bentonville, train your managers on how to provide quality service Shame on you!
I purchased a tent online for next day store pickupThe store email twice saying it has been delayedCalled customer service and the said the store was looking for the item and that they could not give me a date to pick the item upI asked to have my money back to purchase a tent somewhere else due to time constraints on my endShe canceled my order then informed me that it would take business days to get my money backI then looked online and it showed the tent available for pick up now miles from the store that said they could not find itI called customer service to see if they I could just go pick it up from that store instead they said I would have to re-purchase the item and wait for the other money to returnWhen money is tight this is a problemI just want a tent to take the Boy Scout den that I run camping and I am hopefully not going to cancel if I can buy a tentThanks
On 8/23/The Web site stated that the store had a rose gold Apple I Pad Pro 9.7inch GB Deomfor $ A call to the store confirmed the product and the female that answered the phone stated that they did in fact have it.She also stated they had several of the I Pads available Upon arrival at the store I did see the product, When speaking to several members of management at the store they stated they could not sell me the item because it was not policy to do so."Demo's can not be sold" They stated that it could not be scanned due to no bar code and that it was set in demo mode and that could not be changed therefore the product would be useless it they did in fact try to sell it to me, I presented a print out that did confirm that the web site listed that deom product was in fact available and was listed for sale in the stores onlyNo on line orders could be take The managers were very nice but unable or unwilling to honor the advertised item and sell it, I also was
I visited the Austin Peay location on last week and I was cursed out by an associate, I still haven't been contacted by any above store leaders!This is totally unacceptable,this problem should've been handled last week when I originally calledThe bahavior that this employee showed toward me was totally uncalled for I literally stay minutes from this particular Walmart and I will never frequent it again! Poor Customer Service and it's sad that the employees know this "problem employee" by name
I was sold a $broken tv with mismatched serial numbers at WalmartThey then refused to exchange or refund my purchase
s
Walmart: Chastain Meadows Pkwy, Marietta, Ga
St#
I purchased an LG tv from Walmart on Chastain Meadows in Marietta,Ga on 5-9- When I got home, I excitedly un-boxed the tv only to discover that it was brokenFrustrated, I made my way back to the store to ask for a tv that was not brokenThey said that the sticker did not match the model and serial numberI calmly explained that I did not change the tv in the boxI went straight home and opened it, and when I discovered that it was broken, I returned to the storeEventually, the customer service representative offered me my money back, but I told her that I only wanted the tv that I originally paid for She sent me to the electronic department for pick upThe manager came out, very rudely, with no name tag and refused to replace the tv or give me my money backHis name is *** with a
I had a online order I am suppose to pick up at Gratiot in Roseville, MIYou are usually suppose to get and email or text when the item is ready for pick up but I haven't been receiving the alerts so I decided to call the storeI have called this store several times and have been left on hold for 30-minutes each time I called and no one comes back to the phoneI would hang up and call right back and it would be the same thingI have even called customer service and explained what was going onThe representative tried to contact the store as well as was also told to hold on and no one ever came back to the phoneI know its the holiday season but this is ridiculous!
Tried to change payment date, Gentleman on phone"***" was rude and refused to allow me to speak to his superior
Product_Or_Service: LG //Family Mobile
Account_Number: XXX-XXX-XXXX
Very frustrating dealing with the claims department at WalmartEarly September I ran into major issues with my car from an oil change at Walmart AutoI was sent back to Walmart from a mechanic stating I now had major issues with my engineFiled a claim and after three weeks was finally called backSigned documents and sent back to Rafael at the claims department in ARAt this point it's early October when I finally got a call backRafael stated and in the paperwork it is documented I have had my claim approved and Rafael wanted to "expedite my claim to me"Sent paperwork back and Rafael then went of town until October It has now been since September 12th that I've had my car with such issuesWinter is coming and I need my car fixed like yesterdayI have been sitting waiting with no response from not one human being at the claims department since, including Rafael who is supposedly helping me; also had "sent" my checkHad a perfectly working Toyota and now I can't drive itVery unsatisfied with this company to the point I almost want to start legal actionsIt has been over a month now waiting for my check and it's beginning to cost me work time to find rides and money to pay for ridesNot happy at all
Since when is a pharmacist allowed to refuse a prescription for potentially life saving anti-biotics? Better yet, when did pharmacists become more knowledgeable about healthcare than an ACTUAL DOCTOR?
I have an animal bite on my hand located between my thumb and pointer finger that has been causing me severe painUntil today, I was unable to move my thumb or first fingersWhen I did manage to move them puss oozed from of the puncture wounds
My doctor prescribed me Augmentin as an antibiotic and Tylenol for the pain (tylenol with codeine) but the pharmacist at this WalMart refused to fill my prescription of potentially life saving antibioticsWhen asked for valid reasoning for this decision, he stated he did not have to provide an expaination and told me to call a 1-number for a list of possible reasons
I was without my medication for hours, because of this I now have cellulitis and tendonitis in the hand causing major swelling, redness, fever, and needless to say painThe animal bite occurred late Friday (8-4-2017) evening, I saw the doctor Saturday (8-5-2017), but was not given my antibiotics until 2:PM on Sunday (8-6-2017)In order to get my medication, my doctor had to call in a completely new prescriptionThank you Walmart for hiring people that DO NOT CARE about the quality of life for othersI have placed an official complaint with the Texas State Board of Pharmacists
today I have found out that wal mart has basically discontinue the savings catcher program unless you use there wal mart pay system, this basically drops millions of consumers from the program because they will refuse to relent to being forced to pay with a system that is in favor of someone else other than theirselves
Greed is the only reason that this is taking place because they have found a way to save millions of dollars by eliminating a long standing program of matching prices and being the champion of the lowest price avaliable
what a shame, corp greed all the way,
losing my business
I was sold a "Product Care Plan" when purchasing an air mattressWhen filing a claim months later I was told that the mattress was not covered
On 12/12/I purchased an air mattress at the Neenah, Wisconsin Walmart and the cashier sold me a "Product Care Plan" which stated "If your product breaks down, it will be fixed, replaced or you will be reimbursed"However, when the mattress baffles separated about months later and I called to make a claim I was told that the mattress I purchased was not covered and that the protection plan should not have been sold to meBut it was sold to me and because they refused to honor it I had to pay to buy another mattress to replace the broken oneI think that Walmart should refund the money I paid for the mattress (since I had to pay for a replacement) as well as what they charged me for the bogus "Protection Plan" (Total amount $37.77)But the bigger issue for me is that I want them to stop selling these plans to other unsuspecting custo
Walmart has turned into something to be ashamed ofThey have sold me comforter sets with fecal matter on them and used items but tonight was the icing on the cakeThey still me used foodI bought a box of donut shop coffee, brought it home, opened the box, and noticed that every single kcup had been used and placed back in the boxThen the opening "sealed" back up to which some incompetent walmart associate restocked and then sold to meI am so disgusted and horrified at this that I will never shop here again and you can be sure that I will tell everyone about thisIn the age of social media, something like this can travel a long way very quicklyI feel dirty and sure hope that whatever cheap sleazbag individual that returned this used coffee didn't transfer any diseases to meDo I hear the word LAWSUIT? Possibly
I was shopping at the Pekin Walmart on Sunday December 11, and they had a large display with numerous models of Norelco electric razors and on the display they had dollar off couponsWe went to check out and they informed us the coupons expired on 12-3-My wife and I went to complain to customer service and they were rude to usThey should of either removed the coupons from the display or given us dollars off since it was their fault for keeping the expired coupons on the displayThis is advertising
I recently purchased a rod and reel from walmart in orders when I asked why my rod a piece so not oversized was being shipped via ground instead of via 2nd day like the reel was the employee canceled my order and I paid cash at the storenow I can not get a refund because it is listed as a return how can I return something I never received? I call and was told by .com to go to the store and will get refund but nothe manage at the store rolled his eyes like who cares and they have my money claiming it will be put into my account I paid cashand no one can help me they terminated my order for no reasonand I have no way to get my funds
Great service and pricesI have used Walmart for many years and have never had a bad experience
I purchased Equate Pre Workout Powder on May 7th, I came home and researched this product and couldn't find anything about this product so I Investigated more and found an article about this pre work that they should have removed it off the shelfs and online stores due to unknown ingredients that were added to this product and they were taken to court about this matterWell not knowing this and thank God I research more into this because this could have harmed my bodyI contacted Equate Corporation which is a Walmart Brand and I spoke to Charnisha on May 7th, at 2:35pm and she couldn't find this product nor the barcode and informed me that It should have been taken off the shelfsWell Walmart failed to do so and could have harmed my body if I didn't do my researchThis is unacceptable and Walmart failed to remove this product knowing this could harm someoneI called Walmart and spoke with Alexandra at the Highland AveNational City California location and she informed that they did not get a email form Equate stating to remove this productSomething is not being communicated correctly herePlease Be aware of this product
After porting my number out to another company at the end of a billing cycle with this non-contract company, they claim I owe them two moths of serviceI paid for service prior to the month or service was disconnectedThey refuse to provide proof of service and billing so I may pay any balance I haveI have requested multiple times to be sent a copy of the statements showing the service vsPayments and have not had a responseI have tried contacting them and after being asked to email customer relations and the escalation team, I am still waiting for a responseNow they are threatening me with sending the bill to collections after the 16thI have been in communication with them for days to resolve this issue and am still awaiting a response from the escalation team
Product_Or_Service: Monthly Unlimited talk, text, web
Account_Number: XXXXXXXXX
Walmart.com refused to honor price on item that was in stock in store
On Aug 31, I went to the Portage Walmart Supercenter to buy Hammermill Copy paper that was advertised as being on sale for $The Portage store clearly showed that they had some in stock online for $I was originally told that they could not price match, however when I showed them that this item was sold by Walmart, I was told that I could only purchase one packThen I was told Walmart.com prices aren't always accurate I asked to speak to a Manager and was told "they are going to tell you the same thing" I requested a Manager anyway.I waited minutesNo Manager ever showed upAnother associate asked me if I needed help, I asked for a Manager, after more minutes, still no manager showed upFinally after about an hour and a half the original employee I spoke with came up to me and said 'You're still here?" I told her I was still waiting for a managerFinally I speak to a Manager and he tells me he can
My brother *** *** died July 26, He had a cell phone through Walmart Family MobileI went to the kiosk in the Walmart store for Family Mobile on San Jose Boulevard in Jacksonville Florida days after he diedI took the phone and the death cert to cancel the phone serviceThe people at the Family mobile kiosk said they could not do the cancelationThere was no one else to speak with, I left the phone with the young lady, she suspended the service but, now, two months later, I'm getting billed $recurring! I have tried calling every number available to meThese are all automated servicesNo humans to speak toI do not have his pin for the cell phone so I get cut offI cannot pursue this any furthermonths is too much time for a simple requestI just wanted to wrap up my brother's final business.*** ***
Wal-Mart in Hannibal, Missouri inaccurately voided a purchased warranty on two tires previously purchased through their company
I purchased two new tires for my Mazdaon 3/5/along with the roadhazard warranty on eachBy April, one had a slow leak and the other was flat and not able to be repairedI went to the same Wal-Mart on 4/15/and had a new tire ordered by *** that was to come in the following Monday, the same day *** stated he would patch the other tireThe assistant store manager, *** stated the tire that was flat had wires sticking out, but the tread was fine, so this was a manufacturer's defect in the tireI called on Monday 4/18/and the tire had not come inI called on Tuesday and Wednesday, and still no tireI showed up on Friday 4/22/and found out from *** the tire was never orderedThe same technician who was responsible for ordering the tire the first time (***) was the one who checked the order and re-ordered the tireI reminded him the
My son and I brought his truck to the Walmart on the west side of Sioux Falls, SD to have his tires replaced After spending $on new tires, my son drove back to college about miles north of Sioux Falls While halfway there his truck started shaking so bad he thought he was going to go off the road It was approximately 8:pm and raining He called me to see what he should do Being that he just got new tires, we assumed it was something related to them He checked the tires and the caps over the lug nuts were loose He was in the middle of nowhere I told him to try to get the vehicle to his destination, go slow and go to the Walmart in Brookings, SD (his destination) He called back three times scared that he wouldn't make it He finally arrived to the Brookings Walmart They checked the tires and it turns out that they weren't balanced properly They were off by - on all four tires I told him he should call the Sioux Falls Walmart store in the morning to let them know what had happened He did and they offered him a $gift card for his trouble This was unacceptable and considering they had probably done the same to other cars, it was DANGEROUS! I called and talked to the manager (Shawn Shubert) the next day, he listened and said he'd call me back I then got a call from an assistant manager that had half of the story and he said that he'd look into it and call me back Then a different Assistant Manager (Jen) called me and proceeded to explain how tires are rotated on a car Not what I needed to know! She said, they found out that the machine that did the balancing of the tires was not calibrated properly and that they had someone come out and fix it Ok, but how many people have unbalanced tires? She offered me $since I wasn't happy with the balancing of the tires Out of $that we spent, you'd think they could have at least done $off for the poor service DO NOT BUY tires from Walmart and stay clear of their Tire Shop!!! I will never go back and I will tell anyone that ever asks me about tires where they should also NOT GO! Bentonville, train your managers on how to provide quality service Shame on you!
I purchased a tent online for next day store pickupThe store email twice saying it has been delayedCalled customer service and the said the store was looking for the item and that they could not give me a date to pick the item upI asked to have my money back to purchase a tent somewhere else due to time constraints on my endShe canceled my order then informed me that it would take business days to get my money backI then looked online and it showed the tent available for pick up now miles from the store that said they could not find itI called customer service to see if they I could just go pick it up from that store instead they said I would have to re-purchase the item and wait for the other money to returnWhen money is tight this is a problemI just want a tent to take the Boy Scout den that I run camping and I am hopefully not going to cancel if I can buy a tentThanks
On 8/23/The Web site stated that the store had a rose gold Apple I Pad Pro 9.7inch GB Deomfor $ A call to the store confirmed the product and the female that answered the phone stated that they did in fact have it.She also stated they had several of the I Pads available Upon arrival at the store I did see the product, When speaking to several members of management at the store they stated they could not sell me the item because it was not policy to do so."Demo's can not be sold" They stated that it could not be scanned due to no bar code and that it was set in demo mode and that could not be changed therefore the product would be useless it they did in fact try to sell it to me, I presented a print out that did confirm that the web site listed that deom product was in fact available and was listed for sale in the stores onlyNo on line orders could be take The managers were very nice but unable or unwilling to honor the advertised item and sell it, I also was