On Dec 9th I purchased a $Walmart Gift Card as a Christmas gift for my motherOn Dec 26th she went to utilize the gift card at Walmart and was told that it had $balanceOn Dec 28th I went to the Walmart I purchased the gift card and spoke to the store manager and was told it was used on Dec 13thI informed her that we did not use the gift card and that it was fraudulent activityShe informed that it was my problem to deal with and that they could not reimburse meI spoke with Walmart Customer Service and was bounced around different department and different people with different answersI was told to file a claim with the Federal Trade Commission which I didI was told to speak to the Walmart.com department since the gift card was used onlineI spoke to that department but they could not tell me what was purchased and where the items where shipped to show that it was fraudulent activityI spoke with Walmart Cooperate to no availI'm so frustrated with this process and th
A outdoor patio swing purchased in Feb without a warranty is coming apart at welded seamsAll I want is new swing
I purchased a Mainstays Lawson Ridge swing around the end of Feb for our enclosed porchAfter very limited use the swing has come apart from the frame on welded seamsThis is the 3rd swing I purchased from Walmart that needed to be replaced well before I feel like I got my money's worthI realized all 3swings were Mainstay products and requested a number to call the manufacturer and was denied I called walmart's customer service # on 5-4-and on 5-23-and again on 6-2-I've been promised call backs, I've been told here's nothing that can be doneI was even put on hold to wait for a number for mainstays and disconnected My local walmrt has said It's been too long to return and and I do not have a receiptI understand that and am not looking to even blame a particular walmartMy concern is that I shop almost solely at Walmart and am very disappointed t
Bought yard machine till in end of year and tried to use and its locked up Wal-Mart care plan said the company warranty cover They wont
Summer of is the purchase date I call the company and they told me to take it to their service area and they said it had water all in it and the company wont cover because of how maybe walmart stored it I paid over dollars to look at it and walmart care plan said the company to cover it The lawn and garden manager said she will give me a refun but when.I went in they said she don't work there anymore
In store advertising for Epic Rewards Hot Wheels offers rewards for qualified purchases The web site has only one reward offered currently
The redemption website for the above promotion has never had more than three rewards and has only had three rewards Two of those rewards are no longer available but yet the in store advertising still urges consumers to buy the products to earn different rewards I have contacted Wal-Mart and have not received acknowledgement of my complaint I have contacted Hot Wheels and they state they are only the fulfillment agent and that Wal-Mart is responsible for the rewards
Hello, In May 01, I went to Walmart to pay for my apartment using the WIPS cardI went to the billing center like I usually doIf you are unfamiliar how to make payments with WIPS it goes as followsYou present the WIPS card to the cashier and let her know how much you plan on putting on it (your monthly rent) she did charges you the amountYou agree on the amount like any other purchaseAfter you have paid for the amount you, the cashier loads the information to the WIPS cardHowever something was wrong with the computer and she was not able to load my money onto my cardWe tried again, same process I gave my credit card information and entered my pinSame error, she said it must be the cardShe issues me a cash refund for the last transactionHowever I told her we swiped my card twice and she said she had voided the 1st transactionI confirmed with the manager on duty Jamal that if I had a double charge that I would like my refundHe said there should be no problem
Complaint taken over telephone Revdex.com staff CHConsumer took her vehicle to have a oil change on April 11, Consumer mentioned she had conflict with a sales Clerk in the store at Brook park RdThe conflict was with a matter of a return of an item at Customer serviceConsumer stated she was declined a return without purchase invoiceHowever, consumer claims another consumer was given an exchange without a invoiceConsumer decided to get her car and leave The tech told consumer that the panel had been removed and there would be no problem to attach the panel and consumer leftConsumer stated the Tech never told consumer all the oil had been drained
I tried to return phone cases at Wal Mart given to me as a giftI was denied the ability to return due to having no receipt and the being told Store Manager Jason *** Store Mallory Ln Franklin, TN doe NOT allow NO RECEIPT returns even for merchandise credit to be given over $and that this was a new WalMart policyAs a year Franklin resident I have spent $1000's of dollars in this store, sadly I will not spend another penny due to this ridiculous policyI just wanted a merchandise credit for what was given to meWalMart will be losing lots of business of many if this is a true policy and this continues
Recently, at Algood,Tn I bought a liter 7up that was the first soda product purchase from Walmart in the past years that seemed 0% urine, healthy, refreshing and made with good ingredientsSpanish/English writing and "the season of giving salvation army" is on the labelUpc says mb-1255.03316n
A product named lego batman scuttler was stocked behind a price tag marked at dollars..it rang up as dollars and assistant manager refused to sell for advertised shelf price
I presented to Walmart on 8/5/to purchase groceries, uponn returning home I noticed a gnat moving around the perimeter of my boxed spinachI returned the same night to Walmart's customer service, asked to speak to a manager while I sent my grand-daughter to secure a bag of spinachThe icing on the cake was that this bag too was infiltrated with an insect but this time, a BeeI enjoy organic & pesticide free food, "but this takes the cake." I will not purchase produce from Walmart until they resolve this issue with their produce packaging company; despite the attentiveness their customer service and the manager extended me a $gift card for my inconvenience
at the end of May my ex husband bought a air pillet rifle for my grandson which is only years old this rifle was not intended for a child so on aug I bought the rifle back to wal mart wanting a refund on a card so I could get my grand son a gift for his birthday the store was Pineville Louisiana #XXXXX manager *** *** the the girl at service did the right thing and called for her manager when the rifle came up She had to clear with manager because of the amount of purcashManager came up about to minutes and told she could not return my money because I had no recpecitSo I left the store still with a rifle I could not give my grandchildTwo days latter I returned to the store with recpecit in hand and was thinking I was going to get my money back on a card so I could get my grandchild a gift never did get to see manager Im was told that the days was over but the rifle had a year warranty that they could not give me my money backSo I left the store with no money card and no gift for my grandchild on his 5th birthdaythe rifle was bought on May and I tryed to returned on AugThe owhole issue was they did not want to return a ticket item for the rifle was never used still brand new
I wanted to purchase a one-time-only debit card that I could use anywhere without the risk of my entire bank account being affected, so I chose a prepaid card- I had to pay with cashFirst, I went to the Sequim store, where I asked a dumbfounded employee which card would be best for my purchasing needsI was choosing between wm visa debit, wm debit mastercard, and the silver $mastercardI went to the Port Angeles store next, again encountering a dumbfounded employeeI decided on the wm debit mastercard, gave the cashier my photo identification card, and patiently waited while he paged the managerShe took time to get there, made the transaction, THEN informed me that the card is not a gift card, but a non-refundable card with attached feesShe said I should have read the card packaging carefully before making my purchaseI researched the sprocess and discovered that I would need to provide my social security number to use the card! It seems one cannot dispute the card purchase, so I had to decide between losing $(being charged $5-$monthly until the balance reaches $0) or providing my personal identification to a company with bad reviews (see Revdex.com reviews on green dot)It seems to me that these companies are okay with making money from ignorant customers who impulsively grab what they think is a gift card, only to be scammed out of their hard-earned cash
On July I contacted the Walmart Savings catcher call center.I opened tickets for accounts with issues
This is for receipts
One receipt dated June 27th(TC code ending in and 0669)and one receipt dated July 4th
These ticket numbers are for accounts that have found and disclosed lower prices at competitors storesBoth the agent and myself can see what prices were lower on what items AND what should be refunded
The system has no problem paying out on other receiptsThese are one off's that will not pay out
I was more than patient to let the system fix it's selfI opened these tickets on July 14thI was told the issues would be resolved in 24-hrs
I patiently called back days later on July 19th when nothing had been resolved
The agent I spoke to was friendly as was the one before herShe said, I see what is wrongOur system doesn't have an email address to respond to youI reminded the rep that this was impossible being that you HAVE to provi
Lawn Mower purchased at Walmart store caught on fireWill not honor product care plan purchased at time I bought the mower
Purchased mower on 8/24/Used twice; drained gas from mower and put it up for the winter in my garageAttempted to start mower earlier this month - put new gas in it, primed it and pulled cordMower sparked and caught on fireCalled Walmart product care plan lineThey said it was under warranty and I would need to call company that made itCalled them and was told to take it to repair shopRepair shop called today and said it wasn't covered under warrantyCalled Walmart; was told by them that they won't cover it either because it's a 'gas issue'There is nothing in the paperwork provided by Walmart regarding Product Care Plan that states they won't cover itIt clearly says 'if your product breaks down it will be fixed, replaced or you will be reimbursed'Under that it says terms and conditions enclosed, however the only thing I received was this
My sick daughter who suddenly was no longer able to walk without pain needed a wheelchairI went online 06/23/and found that the Walmart located at Jerusalem Ave Uniondale NY had them in stockLate this afternoon my wife, my daughter and I arrived to pick it upWe went to merchandise pickup and I put my information into the kioskA Walmart employee possibly named 'Jamal' (Thin black male, about 5'10") told me they have two in stock but can't find themHe said they have another type of Wheelchair in the stockroom and to wait while he got itHe took a photo of the box and showed it to me, Sadly it was not the type of Wheelchair my daughter neededI said since they were listed as in stock if someone could take a look for it that it might be misplacedHe said 'Look we don't have it, that's it.' I asked him to call a manager and he refused, I asked him for his name and he refused and said he is off the clock and walked out a back door in receivingAnother female walmart associate came to the area to work and she heard the exchange, I asked her to get a manager and to tell me the other person's nameShe said I think it's 'Jamal' and after she said that he came out of the back room, pointed his finger at her and said do ever tell anyone his name and that wasn't cool in an angry voiceHe then stormed off and as he passed my daughter he walked slowly and gave her a menacing lookMy daughter was frightenedA female manager named beatrice arrived and I told her the story, told her he should be fired, told her I want to file a complaint, she had me follow her, found the wheelchair in Pharmacy, brought it and me to the back and directed a employee to complete the transaction and said she had to leaveThe employee was unable to complete the transaction and had to call for another manager, after a very long wait he arrived in the back, completed the transaction and I told him the whole story of what happenedI said I want to file a complaintHe said Walmart does not have any complaint forms, he took my name and number and said he would look into thisNo one ever didWalmart blew it offVery poor treatment
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
While using the walmart pay app supplied by walmartAfter putting money on walmart pay in the amount of $i was able to use it once for an amount around $135.00, about a week later I tried to use it again and it was declinedI followed up with walmart.com and was informed that someone had called in and gave my name, and email and was able to alter my information in their system so that he could use it insteadI asked how I could have secured my account better and was given no informationI was then transfered to the gift card department who denied my request to have my funds backthey told me it was my fault for not securing my account, even though for me to be able to use walmart pay I had to use my finger print and a pinThey refused to give me any compensation or even an apology for giving my information out and allowing someone to change it so they could use itThey told me the man who stole it was in idaho which is a state away from me and he was able to do it easily
I purchased a phone from Walmart back on Oct 31, 2017, going through the websiteI actually only used the phone for days and it didn't do what I needed it to do, so I began the return process as their Website directs you tooI continued to check to see if it made it back, it was only going to approx miles and when I discovered that it had been sent back, I called and asked what happened to my refund? I called the first time and the young Lady did say that it was there but it would be approx days for the refund as it was still in back? I explained my frustration as we are talking weeks and again NO REFUND, I called again and ended up having to ask to escalated my callI again dealt with a Man who said that they had already refunded me and I explained, No, I have now been waiting for weeks and although and he said that I needed to send my credit card statements for Oct and Nov? I told him No, that's not a option for me as I worked for a large Company and that's what I did for a living, I dealt with fraud and you never send your CC statement, to anyoneThis is someone who is suppose to be a Manager? Please keep in mind, I have been waiting since they recieved the phone back the first few days in Nov, for my refund and even after I said you can sit on the phone with me or call yourself as I had just got off the phone with my CC CompanyNow, we are Months and they have the phone and although through my Credit Card Company, I will get the refund, I will no longer shop at Walmart and Mr *** ***, CEO, shame on you for allowing your employee's to not assist the Customer, having to dispute a charge on a item that has been sent back to your store within days of arrival is unacceptable! I will share what happened to me to the Revdex.com and the FTCThis is what I call, very poor Customer Service!
On 11/10/Fri, I shopped at the Walmart Pines Blvd, Pembroke Pines FLI paid for my items using a debit card and withdrew $ and received $billsOn 11/13/MonI went to Bank of America (BOA) to make a deposit of the $dollar bills and was told they where counterfeitThe BOA took my money and said they could not give it back to meThey gave me two counterfeit note reportsI was told to take the reports to Walmart The manager said she could not give me back my money because I had left the store without reporting the fraud, however, I was given their customer service numberLong story short, I am without my $dollars Walmart gave meThere is nothing they can do for meI am retired and cannot afford thisI Hope this does not happen to anyone elseDO NOT WITHDRAWN MONEY USING YOUR DEBIT CARD AT WALMART
Product_Or_Service: money from debit card
Advertise price match was told by one rep they would I showed her picture then they refused to honor it same trip and everything
At the connection center Promised iPhones for a cheaper price then was told they wouldn't/couldn't do ifAfter they told me they would honor it and had the phone sour and ready to scan
On Dec 9th I purchased a $Walmart Gift Card as a Christmas gift for my motherOn Dec 26th she went to utilize the gift card at Walmart and was told that it had $balanceOn Dec 28th I went to the Walmart I purchased the gift card and spoke to the store manager and was told it was used on Dec 13thI informed her that we did not use the gift card and that it was fraudulent activityShe informed that it was my problem to deal with and that they could not reimburse meI spoke with Walmart Customer Service and was bounced around different department and different people with different answersI was told to file a claim with the Federal Trade Commission which I didI was told to speak to the Walmart.com department since the gift card was used onlineI spoke to that department but they could not tell me what was purchased and where the items where shipped to show that it was fraudulent activityI spoke with Walmart Cooperate to no availI'm so frustrated with this process and th
A outdoor patio swing purchased in Feb without a warranty is coming apart at welded seamsAll I want is new swing
I purchased a Mainstays Lawson Ridge swing around the end of Feb for our enclosed porchAfter very limited use the swing has come apart from the frame on welded seamsThis is the 3rd swing I purchased from Walmart that needed to be replaced well before I feel like I got my money's worthI realized all 3swings were Mainstay products and requested a number to call the manufacturer and was denied I called walmart's customer service # on 5-4-and on 5-23-and again on 6-2-I've been promised call backs, I've been told here's nothing that can be doneI was even put on hold to wait for a number for mainstays and disconnected My local walmrt has said It's been too long to return and and I do not have a receiptI understand that and am not looking to even blame a particular walmartMy concern is that I shop almost solely at Walmart and am very disappointed t
Bought yard machine till in end of year and tried to use and its locked up Wal-Mart care plan said the company warranty cover They wont
Summer of is the purchase date I call the company and they told me to take it to their service area and they said it had water all in it and the company wont cover because of how maybe walmart stored it I paid over dollars to look at it and walmart care plan said the company to cover it The lawn and garden manager said she will give me a refun but when.I went in they said she don't work there anymore
In store advertising for Epic Rewards Hot Wheels offers rewards for qualified purchases The web site has only one reward offered currently
The redemption website for the above promotion has never had more than three rewards and has only had three rewards Two of those rewards are no longer available but yet the in store advertising still urges consumers to buy the products to earn different rewards I have contacted Wal-Mart and have not received acknowledgement of my complaint I have contacted Hot Wheels and they state they are only the fulfillment agent and that Wal-Mart is responsible for the rewards
Hello, In May 01, I went to Walmart to pay for my apartment using the WIPS cardI went to the billing center like I usually doIf you are unfamiliar how to make payments with WIPS it goes as followsYou present the WIPS card to the cashier and let her know how much you plan on putting on it (your monthly rent) she did charges you the amountYou agree on the amount like any other purchaseAfter you have paid for the amount you, the cashier loads the information to the WIPS cardHowever something was wrong with the computer and she was not able to load my money onto my cardWe tried again, same process I gave my credit card information and entered my pinSame error, she said it must be the cardShe issues me a cash refund for the last transactionHowever I told her we swiped my card twice and she said she had voided the 1st transactionI confirmed with the manager on duty Jamal that if I had a double charge that I would like my refundHe said there should be no problem
Complaint taken over telephone Revdex.com staff CHConsumer took her vehicle to have a oil change on April 11, Consumer mentioned she had conflict with a sales Clerk in the store at Brook park RdThe conflict was with a matter of a return of an item at Customer serviceConsumer stated she was declined a return without purchase invoiceHowever, consumer claims another consumer was given an exchange without a invoiceConsumer decided to get her car and leave The tech told consumer that the panel had been removed and there would be no problem to attach the panel and consumer leftConsumer stated the Tech never told consumer all the oil had been drained
I tried to return phone cases at Wal Mart given to me as a giftI was denied the ability to return due to having no receipt and the being told Store Manager Jason *** Store Mallory Ln Franklin, TN doe NOT allow NO RECEIPT returns even for merchandise credit to be given over $and that this was a new WalMart policyAs a year Franklin resident I have spent $1000's of dollars in this store, sadly I will not spend another penny due to this ridiculous policyI just wanted a merchandise credit for what was given to meWalMart will be losing lots of business of many if this is a true policy and this continues
Recently, at Algood,Tn I bought a liter 7up that was the first soda product purchase from Walmart in the past years that seemed 0% urine, healthy, refreshing and made with good ingredientsSpanish/English writing and "the season of giving salvation army" is on the labelUpc says mb-1255.03316n
A product named lego batman scuttler was stocked behind a price tag marked at dollars..it rang up as dollars and assistant manager refused to sell for advertised shelf price
I presented to Walmart on 8/5/to purchase groceries, uponn returning home I noticed a gnat moving around the perimeter of my boxed spinachI returned the same night to Walmart's customer service, asked to speak to a manager while I sent my grand-daughter to secure a bag of spinachThe icing on the cake was that this bag too was infiltrated with an insect but this time, a BeeI enjoy organic & pesticide free food, "but this takes the cake." I will not purchase produce from Walmart until they resolve this issue with their produce packaging company; despite the attentiveness their customer service and the manager extended me a $gift card for my inconvenience
at the end of May my ex husband bought a air pillet rifle for my grandson which is only years old this rifle was not intended for a child so on aug I bought the rifle back to wal mart wanting a refund on a card so I could get my grand son a gift for his birthday the store was Pineville Louisiana #XXXXX manager *** *** the the girl at service did the right thing and called for her manager when the rifle came up She had to clear with manager because of the amount of purcashManager came up about to minutes and told she could not return my money because I had no recpecitSo I left the store still with a rifle I could not give my grandchildTwo days latter I returned to the store with recpecit in hand and was thinking I was going to get my money back on a card so I could get my grandchild a gift never did get to see manager Im was told that the days was over but the rifle had a year warranty that they could not give me my money backSo I left the store with no money card and no gift for my grandchild on his 5th birthdaythe rifle was bought on May and I tryed to returned on AugThe owhole issue was they did not want to return a ticket item for the rifle was never used still brand new
I wanted to purchase a one-time-only debit card that I could use anywhere without the risk of my entire bank account being affected, so I chose a prepaid card- I had to pay with cashFirst, I went to the Sequim store, where I asked a dumbfounded employee which card would be best for my purchasing needsI was choosing between wm visa debit, wm debit mastercard, and the silver $mastercardI went to the Port Angeles store next, again encountering a dumbfounded employeeI decided on the wm debit mastercard, gave the cashier my photo identification card, and patiently waited while he paged the managerShe took time to get there, made the transaction, THEN informed me that the card is not a gift card, but a non-refundable card with attached feesShe said I should have read the card packaging carefully before making my purchaseI researched the sprocess and discovered that I would need to provide my social security number to use the card! It seems one cannot dispute the card purchase, so I had to decide between losing $(being charged $5-$monthly until the balance reaches $0) or providing my personal identification to a company with bad reviews (see Revdex.com reviews on green dot)It seems to me that these companies are okay with making money from ignorant customers who impulsively grab what they think is a gift card, only to be scammed out of their hard-earned cash
On July I contacted the Walmart Savings catcher call center.I opened tickets for accounts with issues
This is for receipts
One receipt dated June 27th(TC code ending in and 0669)and one receipt dated July 4th
These ticket numbers are for accounts that have found and disclosed lower prices at competitors storesBoth the agent and myself can see what prices were lower on what items AND what should be refunded
The system has no problem paying out on other receiptsThese are one off's that will not pay out
I was more than patient to let the system fix it's selfI opened these tickets on July 14thI was told the issues would be resolved in 24-hrs
I patiently called back days later on July 19th when nothing had been resolved
The agent I spoke to was friendly as was the one before herShe said, I see what is wrongOur system doesn't have an email address to respond to youI reminded the rep that this was impossible being that you HAVE to provi
Lawn Mower purchased at Walmart store caught on fireWill not honor product care plan purchased at time I bought the mower
Purchased mower on 8/24/Used twice; drained gas from mower and put it up for the winter in my garageAttempted to start mower earlier this month - put new gas in it, primed it and pulled cordMower sparked and caught on fireCalled Walmart product care plan lineThey said it was under warranty and I would need to call company that made itCalled them and was told to take it to repair shopRepair shop called today and said it wasn't covered under warrantyCalled Walmart; was told by them that they won't cover it either because it's a 'gas issue'There is nothing in the paperwork provided by Walmart regarding Product Care Plan that states they won't cover itIt clearly says 'if your product breaks down it will be fixed, replaced or you will be reimbursed'Under that it says terms and conditions enclosed, however the only thing I received was this
My sick daughter who suddenly was no longer able to walk without pain needed a wheelchairI went online 06/23/and found that the Walmart located at Jerusalem Ave Uniondale NY had them in stockLate this afternoon my wife, my daughter and I arrived to pick it upWe went to merchandise pickup and I put my information into the kioskA Walmart employee possibly named 'Jamal' (Thin black male, about 5'10") told me they have two in stock but can't find themHe said they have another type of Wheelchair in the stockroom and to wait while he got itHe took a photo of the box and showed it to me, Sadly it was not the type of Wheelchair my daughter neededI said since they were listed as in stock if someone could take a look for it that it might be misplacedHe said 'Look we don't have it, that's it.' I asked him to call a manager and he refused, I asked him for his name and he refused and said he is off the clock and walked out a back door in receivingAnother female walmart associate came to the area to work and she heard the exchange, I asked her to get a manager and to tell me the other person's nameShe said I think it's 'Jamal' and after she said that he came out of the back room, pointed his finger at her and said do ever tell anyone his name and that wasn't cool in an angry voiceHe then stormed off and as he passed my daughter he walked slowly and gave her a menacing lookMy daughter was frightenedA female manager named beatrice arrived and I told her the story, told her he should be fired, told her I want to file a complaint, she had me follow her, found the wheelchair in Pharmacy, brought it and me to the back and directed a employee to complete the transaction and said she had to leaveThe employee was unable to complete the transaction and had to call for another manager, after a very long wait he arrived in the back, completed the transaction and I told him the whole story of what happenedI said I want to file a complaintHe said Walmart does not have any complaint forms, he took my name and number and said he would look into thisNo one ever didWalmart blew it offVery poor treatment
I have lived in the Desoto area for about yearsThe Walmart in Desoto Tx is ridiculousThe lines are always long and the service sucksYou stand in line for almost minutes only to be told to move to another line..At that time you have to go to the end of the lineNo kind of apology..The workers are not friendly and doesn't even speak I will not recommend this Walmart to anyone store number in Desoto Tx
While using the walmart pay app supplied by walmartAfter putting money on walmart pay in the amount of $i was able to use it once for an amount around $135.00, about a week later I tried to use it again and it was declinedI followed up with walmart.com and was informed that someone had called in and gave my name, and email and was able to alter my information in their system so that he could use it insteadI asked how I could have secured my account better and was given no informationI was then transfered to the gift card department who denied my request to have my funds backthey told me it was my fault for not securing my account, even though for me to be able to use walmart pay I had to use my finger print and a pinThey refused to give me any compensation or even an apology for giving my information out and allowing someone to change it so they could use itThey told me the man who stole it was in idaho which is a state away from me and he was able to do it easily
I purchased a phone from Walmart back on Oct 31, 2017, going through the websiteI actually only used the phone for days and it didn't do what I needed it to do, so I began the return process as their Website directs you tooI continued to check to see if it made it back, it was only going to approx miles and when I discovered that it had been sent back, I called and asked what happened to my refund? I called the first time and the young Lady did say that it was there but it would be approx days for the refund as it was still in back? I explained my frustration as we are talking weeks and again NO REFUND, I called again and ended up having to ask to escalated my callI again dealt with a Man who said that they had already refunded me and I explained, No, I have now been waiting for weeks and although and he said that I needed to send my credit card statements for Oct and Nov? I told him No, that's not a option for me as I worked for a large Company and that's what I did for a living, I dealt with fraud and you never send your CC statement, to anyoneThis is someone who is suppose to be a Manager? Please keep in mind, I have been waiting since they recieved the phone back the first few days in Nov, for my refund and even after I said you can sit on the phone with me or call yourself as I had just got off the phone with my CC CompanyNow, we are Months and they have the phone and although through my Credit Card Company, I will get the refund, I will no longer shop at Walmart and Mr *** ***, CEO, shame on you for allowing your employee's to not assist the Customer, having to dispute a charge on a item that has been sent back to your store within days of arrival is unacceptable! I will share what happened to me to the Revdex.com and the FTCThis is what I call, very poor Customer Service!
On 11/10/Fri, I shopped at the Walmart Pines Blvd, Pembroke Pines FLI paid for my items using a debit card and withdrew $ and received $billsOn 11/13/MonI went to Bank of America (BOA) to make a deposit of the $dollar bills and was told they where counterfeitThe BOA took my money and said they could not give it back to meThey gave me two counterfeit note reportsI was told to take the reports to Walmart The manager said she could not give me back my money because I had left the store without reporting the fraud, however, I was given their customer service numberLong story short, I am without my $dollars Walmart gave meThere is nothing they can do for meI am retired and cannot afford thisI Hope this does not happen to anyone elseDO NOT WITHDRAWN MONEY USING YOUR DEBIT CARD AT WALMART
Product_Or_Service: money from debit card
Advertise price match was told by one rep they would I showed her picture then they refused to honor it same trip and everything
At the connection center Promised iPhones for a cheaper price then was told they wouldn't/couldn't do ifAfter they told me they would honor it and had the phone sour and ready to scan