was refused an oil change due to launch on hood being broke I have been plenty of places that gave me no problem and I went to another location in the past and they had no problem with giving me a oil change
On August 27, 2018, I purchased *** *** Lead Acid Automotive Battery, Group 78n; MAXX-78N from Walmart.com for $to pick up at the Streamwood, IL store I was charged $in tax and $for the refundable core fee The total was $ Per Walmart's policy posted in the store and online 'To receive a refund for this fee, you must retain your receipt showing the Core Fee paidBring it and your old battery within days to any Walmart store location to have this fee refunded.'This is also an industry standard policy.On 09/04/2018, I attempted to return the old battery core to the Streamwood, IL Walmart to have the $core fee returned as was per the posted agreement when I purchased the battery.The cashier at the return counter had no idea what a battery core fee was I was understanding and waited while they located a manager A manager came to the desk and stated she did not know what a core charge was She then went and located another manager, Bernadette, who
Contract was for $per month, bill was always higherI was overcharged each monthAfter paying $44, they now want $and the phone is off
My contract was for $per month, each month the bill was much higherI was told that if someone had the pin number that could change the contractAfter speaking to someone at in Dec 2015, I was told it would be taken care ofThen the bill were still much higher than contract statedI called on occasions, and no one could solve the problem, so I had the phone turned off on Jan 21, 2016, after paying $bill that was supposed to be $+ taxAfter the contact with no one to take care of the situation I terminated the contractNow they are asking for more moneyHow can the bill be much more each month and the contract said 29.88?
Murrieta ***, Auto Care CenterMy Everlast Car Battery failed in the morning and had to replace my alternator
Murrieta ***, Auto Care Center's Manager refused to acknowledge of documentation showing that the Everlast Car Battery failed twice in the morning and the recommendation from a certified mechanic that recommended to replace the battery based on failing twice and to alleviate future car failureThe consumer experienced battery issues in the morning, which resulted into the need to replace an alternatorRequest to have the car battery exchanged based on Walmart's policy that is publicly posted: If the battery fails in the first years you'll receive a replacement for freehttps://moneysmartfamily.com/money-saving-tips/walmart-everstart-car-battery...⇄
bad advertising they display a lower price and when you get to the cashier they claim that was based on a floor samplesign doesn't say floor sample
hello, today I walked in to my local Walmart store #XXXXX located at NW 77th av Hialeah FL, XXXXX to buy patio furnitureI came across a patio swing mainstays sand dune 2-seat sling swingIt has a big sing for $and a yellow sticker on the right lower corner that said NOW $I go inside to the shelf and pick one up when I get to the garden register a cashier named *** tells me how that piece of furniture is $that I was mistaken I insist and she tells me that is her department and she know all items that are on special and that one its notI took a picture of the sing and showed it to her she goes out to the swing and rips the sing off and comes back to the register and calls her supervisor did not get her namethen that other supervisor calls another manager that is always at the front of the store over looking the
TLE Issue
My wife stopped in on 9/19/to have a slow leak repaired on her tireThe tires were purchased in from a Walmart where we also purchased the Road Hazard on the tiresThe technician informed my wife that Walmart policy states if the tires are older than years that they won't do any repairs on the tireEven though they were purchased in since they manufactured in there was nothing they could do but not to worry other businesses don't have a policy like this and can repair the tireI'm confused as to why the age of the tire comes into play with a slow leak and not the amount of miles that's on the tireAlso how could Walmart refuse to even look at a slow leak and completely waste our timeThere was no policy when I purchased the tires in saying after years there's nothing that could be doneIs this an actual policy and what are the plans to fix this? How can other businesses owner this but Walmart won't even though I purchased the tires through t
I ourchased motor oil which had already been opened and usedThe store would not accept a return or issue a refund
On 4/10/I purchased motor oil from store #The transaction number was XXXXXXXXXXXXXXXThe purchase was $on a visaUpon opening the oil at home, I found it had already been opened, used, and returned by someoneWhen I attempted to make an exchange, the assistant manager said the would not accept the return of used oil, and that they could not issue a refund
Went to return some items todayitems total, one I could not find my receipt forEven though I had a receipt for the others they still wanted to match it with the card I purchased it on, otherwise it would be given as store creditWay to make me and everyone else feel like we did something wrong by shopping your storeThe item that I did not have a receipt for did not show in their system as being sold within daysMy receipts are dated back to march so of course it wouldn'tEven still with that being obviously pointed out the person refused to do the returnNow I have to waste my time and gas to go to a further store to do the return on an item that cost 2.97! Avoid this location if you canHopefully they will either shut down or change their waysAlso I took a picture of the posted return policy in store that does not say any of their personalized rulesNothing on the receipt, nothing anywhereJust whatever they decide to do that day
I had routine service done to my car at a business I am new toMy immediately began exhibiting problems and I was lied to by the store associates
I brought my car to Walmart in Oldbridge, NJ for an oil changeIt was my first time ever hereAfter my oil change was completed I went to start my car and it would not turn overI asked for help and the mechanic seemingly didnt even know what the car battery looked likeTwo more mechanics proceeded to INCORRECTLY jump start the batter and proceeded to tel me that my battery was deadWhich impossible because the battery had been working just fine, this leads me to believe that they performed inappropriate work on my carSo after the mechanics failed attempt at starting my car, they told me to purchase a new battery which I knew they were doing to try to get me to spend more money with themI had asked my father to drive the minutes it takes to get to Walmart and once he got there, he SUCCESFULLY jumped my car and that was it
Every time I pull up to the pharmacy window,the tech opens the sliding door and hits my vehicleI have seen this happen to other customersIt has caused some light scratching and a small dent in my doorAll I want is for walmart to fix the sliding doorIts a bad design and its damaging customer vehicles
I bought a carpet shampooer 06/23/I returned it unopened for a return because I found a cheaper one, and it was a different dirty product inside
I bought a carpet shampooer on 06/23/for plus taxThe next day I found a cheaper one at a different store, so decided to return the unopened one I bought at WalmartThe customer service cashier opened the box, scanned the product for returned, and noticed when she opened the box something was differentShe took it out and there was a completely different product, extremely dirty and wet, and flat out discussing insideShe said what most likely happened is someone returned it and no one looked inside before putting it back on the shelfThey called a manager over and he said he could not accept the productHe's supposed to do some sort of investigation, but my complaint is, how in the world could Walmart not check their products before putting them on the shelves? How are customers supposed to know that the product insid
First off I like this hometown store, I shop there all the time, but when it comes to check, debit or credit cards this place is absolutely nutsFirst example, I purchased my bill with a bank debit card and there on after that date Walmart continued to withdrawal a $service charge out of my account every monthThats just one example, now here goes another, I buy a Walmart Visa Gift Card approxvalue $but they do not recognize their own card and cannot take payment or process my Walmart family mobile account like the text saysI am so pissed that I am behind on payment because of this and Walmart will not make a processed payment on that card for the phone or the prepaid service that I bought at that store
During my most recent trip to the Walmart on North Street in Nacogdoches TX, I was accused of stealing by a Walmart employee in the gas stationThis employee was very disrespectful and rude to me during this timeI had gone in to get a fountain drink this past Friday along with me and my younger brotherAfter getting the drinks my dad told me to let the cashier, ***, know that my dad would pay for all four drinks after letting *** know this he did not respond so I asked him did he hear what I said and he still did not respondWhen walking out the door to get in the car, *** stops me and says "Uh Uh where do you think you're going?" I then proceeded to turn around and tell him my dad was in line and he was paying for all four drinks and that I let him know this a minute agoHe told me that I was not to leave and to wait until my dad had purchased all four drinksThere were other customers in line who witnessed and saw this incidentMy dad then stepped in and told *** that he was paying for all the drinks and that I had let him know of this earlierI have never been accused of stealing by any employee before anywhere and do not think the actions taken by *** was rightI have spoken with the store manager about the incident and she plans to do nothing about itI feel as if this incident could and would have been avoided if *** had not been rude and ignored me, the customer when I spoke to himThis incident was uncalled for and ridiculousAll of this over four drinksI have decided to avoid this Walmart altogether to avoid any future problemsHowever, I do not want to considering there are things like electronics I may need to buy in the futureWhat can be done about this incident? Please Reply
we brought a kayak for our father in law from Walmartupon use, the kayak took on water in 6' water with my year old father in law in itthere are holes in the bottom of the kayaktaking the kayak back to Walmart, they refused to accept the kayak for return saying that kayak are not returnableit doe not say on the receipt that the kayak is refundableupon inspection outside, there is one small hand made sign saying they not refundable but it was not clearly visiblewe feel dupedwe called Walmart number and they said they can not override the store managerthe kayak apparently is meant to have six or eight inches of water in the bottom where you sitwhich it does not saynor would it be appropriate in pennslyvannia where the water temperature is below degreeshypothermia would set in rather quickly making this a serious health riskWalmart refusing to accept a return it ridiculous and unheard ofnow what do I do with this useless kayak??
Product_Or_Service
I purchased plants/vegetables($300) that were supposed to have a year guaranteed to refund/replace*** and *** J refused to honor the policy
I purchased plants and vegetables on 5/25, 5/27, and 6/ Before I purchased the plants, I asked the employee in the garden center what is the return policy She said there was a year guarantee to refund or replace When I checked out, I confirmed the policy with manager *** I purchased $167, $89, and $The only reason that I purchased the plants was based on the return policy which is comparable to *** policy I attempted to return plants out of that were on clearance*** and *** would not return plant claiming that the store manager will not refund clearance plants There is nothing in the store or on my receipts indicating that clearance plants can't be returned
I bought a Brother laserjet printer on Black Friday, and didn't open it till I got homeI partially took it out of the box, saw that it was very dusty and dirty, and put it back in to take it back to the store for an exchangeThe next morning, at Customer Service, I was told the serial number on the printer doesn't match the number on the box, and that the printer was a printerI asked for security footage to be pulled so that the store can investigate the incident, but the employees were very rude, unhelpful, and refused my requestThey also refused to run the serial number on the box to check if it has been bought before and returned by someone elseThe assistant manager, Kyle, even told the staff to stop assisting meThey also refused to allow me to exchange it or issue a refund(Not wanting to pull security footage or further investigate this incident seems sketch because it would be in the store's best interest to do so, and it makes me wonder if an employee was respon
Would like to make others aware of fraudulent gift cards being used on the internet making legitimately purchased gift cards invalid at time of redemption I am now out $because of this fraud Also somewhat embarrassed for the person who tried to use my gift
on 6-11-I placed a refill for (tramadol a controlled substance) this is for my corgie dog who has bad hips the prescription is for pills because he takes aday per his vet.when I picked the prescription up I did not even open it up in the bag when the clerk handed it to methe next morning getting ready to feed my dog I saw there was only pills in the bottle I called the pharmacy an told them what happened and they told me they had to check there inventoryI went back to the pharmacy and the pharmacy told me there count was correct I realize it is my word against theres but I know I donot have the missingpills they offered a refund for the missing pills and that was the end of it I feel the person who filled the prescription should be responsible now I have to go back to the vet for a new persription becauaswith out it my dog has to drag his legs behind because he is in pain
Order_Number: XXXXXXX perscription
On July 2016, my son a college student took his car to Walmart store #located in Harker Heights, TX for an oil changeAfter services, he noticed that the passenger side rear window was down because some one had tampered with itHe tried to bring the window up but has become in operationalHe the file a complaint requesting to know what had happened because he was not told of this failure even though they had annotated on his inspection sheet about other discrepanciesIt was at this time that I became involvedWe then spoke to one *** the co-manager that refused to give his last nameHe said that the window was down when the vehicle arrived the shop and that he would review the camera tapeAnd that my son should get at least three estimates less than $and that anything above that, the Walmart insurance would then take overOn July 20016, my son went to the store with estimates*** in the company of another Walmart worker, *** then said that the tapes were reviewed and that the window was down prior to entering their shopI then requested to see this tapeHis reply was that this was for internal review onlyI would like the store to show the tape or own up to their fault and to pay for whatever it takes to fix their mistake
My deep fryer broke on Thanksgiving DayFortunately my brother in law had another and the store gave me a gift cardMy coffee maker also broke but it was no longer in their inventoryI used my Walmart MasterCard but customer service couldn't find the transactionThe store wouldn't let me exchange for a similar model nor issue a credit or gift cardI was referred to the corporate office customer service and Carla said they don't do returnsBuyers beware of Walmart appliancesI buy stuff from Best Buy and their appliances work for years
was refused an oil change due to launch on hood being broke I have been plenty of places that gave me no problem and I went to another location in the past and they had no problem with giving me a oil change
On August 27, 2018, I purchased *** *** Lead Acid Automotive Battery, Group 78n; MAXX-78N from Walmart.com for $to pick up at the Streamwood, IL store I was charged $in tax and $for the refundable core fee The total was $ Per Walmart's policy posted in the store and online 'To receive a refund for this fee, you must retain your receipt showing the Core Fee paidBring it and your old battery within days to any Walmart store location to have this fee refunded.'This is also an industry standard policy.On 09/04/2018, I attempted to return the old battery core to the Streamwood, IL Walmart to have the $core fee returned as was per the posted agreement when I purchased the battery.The cashier at the return counter had no idea what a battery core fee was I was understanding and waited while they located a manager A manager came to the desk and stated she did not know what a core charge was She then went and located another manager, Bernadette, who
Contract was for $per month, bill was always higherI was overcharged each monthAfter paying $44, they now want $and the phone is off
My contract was for $per month, each month the bill was much higherI was told that if someone had the pin number that could change the contractAfter speaking to someone at in Dec 2015, I was told it would be taken care ofThen the bill were still much higher than contract statedI called on occasions, and no one could solve the problem, so I had the phone turned off on Jan 21, 2016, after paying $bill that was supposed to be $+ taxAfter the contact with no one to take care of the situation I terminated the contractNow they are asking for more moneyHow can the bill be much more each month and the contract said 29.88?
Murrieta ***, Auto Care CenterMy Everlast Car Battery failed in the morning and had to replace my alternator
Murrieta ***, Auto Care Center's Manager refused to acknowledge of documentation showing that the Everlast Car Battery failed twice in the morning and the recommendation from a certified mechanic that recommended to replace the battery based on failing twice and to alleviate future car failureThe consumer experienced battery issues in the morning, which resulted into the need to replace an alternatorRequest to have the car battery exchanged based on Walmart's policy that is publicly posted: If the battery fails in the first years you'll receive a replacement for freehttps://moneysmartfamily.com/money-saving-tips/walmart-everstart-car-battery...⇄
bad advertising they display a lower price and when you get to the cashier they claim that was based on a floor samplesign doesn't say floor sample
hello, today I walked in to my local Walmart store #XXXXX located at NW 77th av Hialeah FL, XXXXX to buy patio furnitureI came across a patio swing mainstays sand dune 2-seat sling swingIt has a big sing for $and a yellow sticker on the right lower corner that said NOW $I go inside to the shelf and pick one up when I get to the garden register a cashier named *** tells me how that piece of furniture is $that I was mistaken I insist and she tells me that is her department and she know all items that are on special and that one its notI took a picture of the sing and showed it to her she goes out to the swing and rips the sing off and comes back to the register and calls her supervisor did not get her namethen that other supervisor calls another manager that is always at the front of the store over looking the
TLE Issue
My wife stopped in on 9/19/to have a slow leak repaired on her tireThe tires were purchased in from a Walmart where we also purchased the Road Hazard on the tiresThe technician informed my wife that Walmart policy states if the tires are older than years that they won't do any repairs on the tireEven though they were purchased in since they manufactured in there was nothing they could do but not to worry other businesses don't have a policy like this and can repair the tireI'm confused as to why the age of the tire comes into play with a slow leak and not the amount of miles that's on the tireAlso how could Walmart refuse to even look at a slow leak and completely waste our timeThere was no policy when I purchased the tires in saying after years there's nothing that could be doneIs this an actual policy and what are the plans to fix this? How can other businesses owner this but Walmart won't even though I purchased the tires through t
I ourchased motor oil which had already been opened and usedThe store would not accept a return or issue a refund
On 4/10/I purchased motor oil from store #The transaction number was XXXXXXXXXXXXXXXThe purchase was $on a visaUpon opening the oil at home, I found it had already been opened, used, and returned by someoneWhen I attempted to make an exchange, the assistant manager said the would not accept the return of used oil, and that they could not issue a refund
Went to return some items todayitems total, one I could not find my receipt forEven though I had a receipt for the others they still wanted to match it with the card I purchased it on, otherwise it would be given as store creditWay to make me and everyone else feel like we did something wrong by shopping your storeThe item that I did not have a receipt for did not show in their system as being sold within daysMy receipts are dated back to march so of course it wouldn'tEven still with that being obviously pointed out the person refused to do the returnNow I have to waste my time and gas to go to a further store to do the return on an item that cost 2.97! Avoid this location if you canHopefully they will either shut down or change their waysAlso I took a picture of the posted return policy in store that does not say any of their personalized rulesNothing on the receipt, nothing anywhereJust whatever they decide to do that day
I had routine service done to my car at a business I am new toMy immediately began exhibiting problems and I was lied to by the store associates
I brought my car to Walmart in Oldbridge, NJ for an oil changeIt was my first time ever hereAfter my oil change was completed I went to start my car and it would not turn overI asked for help and the mechanic seemingly didnt even know what the car battery looked likeTwo more mechanics proceeded to INCORRECTLY jump start the batter and proceeded to tel me that my battery was deadWhich impossible because the battery had been working just fine, this leads me to believe that they performed inappropriate work on my carSo after the mechanics failed attempt at starting my car, they told me to purchase a new battery which I knew they were doing to try to get me to spend more money with themI had asked my father to drive the minutes it takes to get to Walmart and once he got there, he SUCCESFULLY jumped my car and that was it
Every time I pull up to the pharmacy window,the tech opens the sliding door and hits my vehicleI have seen this happen to other customersIt has caused some light scratching and a small dent in my doorAll I want is for walmart to fix the sliding doorIts a bad design and its damaging customer vehicles
I bought a carpet shampooer 06/23/I returned it unopened for a return because I found a cheaper one, and it was a different dirty product inside
I bought a carpet shampooer on 06/23/for plus taxThe next day I found a cheaper one at a different store, so decided to return the unopened one I bought at WalmartThe customer service cashier opened the box, scanned the product for returned, and noticed when she opened the box something was differentShe took it out and there was a completely different product, extremely dirty and wet, and flat out discussing insideShe said what most likely happened is someone returned it and no one looked inside before putting it back on the shelfThey called a manager over and he said he could not accept the productHe's supposed to do some sort of investigation, but my complaint is, how in the world could Walmart not check their products before putting them on the shelves? How are customers supposed to know that the product insid
First off I like this hometown store, I shop there all the time, but when it comes to check, debit or credit cards this place is absolutely nutsFirst example, I purchased my bill with a bank debit card and there on after that date Walmart continued to withdrawal a $service charge out of my account every monthThats just one example, now here goes another, I buy a Walmart Visa Gift Card approxvalue $but they do not recognize their own card and cannot take payment or process my Walmart family mobile account like the text saysI am so pissed that I am behind on payment because of this and Walmart will not make a processed payment on that card for the phone or the prepaid service that I bought at that store
During my most recent trip to the Walmart on North Street in Nacogdoches TX, I was accused of stealing by a Walmart employee in the gas stationThis employee was very disrespectful and rude to me during this timeI had gone in to get a fountain drink this past Friday along with me and my younger brotherAfter getting the drinks my dad told me to let the cashier, ***, know that my dad would pay for all four drinks after letting *** know this he did not respond so I asked him did he hear what I said and he still did not respondWhen walking out the door to get in the car, *** stops me and says "Uh Uh where do you think you're going?" I then proceeded to turn around and tell him my dad was in line and he was paying for all four drinks and that I let him know this a minute agoHe told me that I was not to leave and to wait until my dad had purchased all four drinksThere were other customers in line who witnessed and saw this incidentMy dad then stepped in and told *** that he was paying for all the drinks and that I had let him know of this earlierI have never been accused of stealing by any employee before anywhere and do not think the actions taken by *** was rightI have spoken with the store manager about the incident and she plans to do nothing about itI feel as if this incident could and would have been avoided if *** had not been rude and ignored me, the customer when I spoke to himThis incident was uncalled for and ridiculousAll of this over four drinksI have decided to avoid this Walmart altogether to avoid any future problemsHowever, I do not want to considering there are things like electronics I may need to buy in the futureWhat can be done about this incident? Please Reply
we brought a kayak for our father in law from Walmartupon use, the kayak took on water in 6' water with my year old father in law in itthere are holes in the bottom of the kayaktaking the kayak back to Walmart, they refused to accept the kayak for return saying that kayak are not returnableit doe not say on the receipt that the kayak is refundableupon inspection outside, there is one small hand made sign saying they not refundable but it was not clearly visiblewe feel dupedwe called Walmart number and they said they can not override the store managerthe kayak apparently is meant to have six or eight inches of water in the bottom where you sitwhich it does not saynor would it be appropriate in pennslyvannia where the water temperature is below degreeshypothermia would set in rather quickly making this a serious health riskWalmart refusing to accept a return it ridiculous and unheard ofnow what do I do with this useless kayak??
Product_Or_Service
I purchased plants/vegetables($300) that were supposed to have a year guaranteed to refund/replace*** and *** J refused to honor the policy
I purchased plants and vegetables on 5/25, 5/27, and 6/ Before I purchased the plants, I asked the employee in the garden center what is the return policy She said there was a year guarantee to refund or replace When I checked out, I confirmed the policy with manager *** I purchased $167, $89, and $The only reason that I purchased the plants was based on the return policy which is comparable to *** policy I attempted to return plants out of that were on clearance*** and *** would not return plant claiming that the store manager will not refund clearance plants There is nothing in the store or on my receipts indicating that clearance plants can't be returned
I bought a Brother laserjet printer on Black Friday, and didn't open it till I got homeI partially took it out of the box, saw that it was very dusty and dirty, and put it back in to take it back to the store for an exchangeThe next morning, at Customer Service, I was told the serial number on the printer doesn't match the number on the box, and that the printer was a printerI asked for security footage to be pulled so that the store can investigate the incident, but the employees were very rude, unhelpful, and refused my requestThey also refused to run the serial number on the box to check if it has been bought before and returned by someone elseThe assistant manager, Kyle, even told the staff to stop assisting meThey also refused to allow me to exchange it or issue a refund(Not wanting to pull security footage or further investigate this incident seems sketch because it would be in the store's best interest to do so, and it makes me wonder if an employee was respon
Would like to make others aware of fraudulent gift cards being used on the internet making legitimately purchased gift cards invalid at time of redemption I am now out $because of this fraud Also somewhat embarrassed for the person who tried to use my gift
on 6-11-I placed a refill for (tramadol a controlled substance) this is for my corgie dog who has bad hips the prescription is for pills because he takes aday per his vet.when I picked the prescription up I did not even open it up in the bag when the clerk handed it to methe next morning getting ready to feed my dog I saw there was only pills in the bottle I called the pharmacy an told them what happened and they told me they had to check there inventoryI went back to the pharmacy and the pharmacy told me there count was correct I realize it is my word against theres but I know I donot have the missingpills they offered a refund for the missing pills and that was the end of it I feel the person who filled the prescription should be responsible now I have to go back to the vet for a new persription becauaswith out it my dog has to drag his legs behind because he is in pain
Order_Number: XXXXXXX perscription
On July 2016, my son a college student took his car to Walmart store #located in Harker Heights, TX for an oil changeAfter services, he noticed that the passenger side rear window was down because some one had tampered with itHe tried to bring the window up but has become in operationalHe the file a complaint requesting to know what had happened because he was not told of this failure even though they had annotated on his inspection sheet about other discrepanciesIt was at this time that I became involvedWe then spoke to one *** the co-manager that refused to give his last nameHe said that the window was down when the vehicle arrived the shop and that he would review the camera tapeAnd that my son should get at least three estimates less than $and that anything above that, the Walmart insurance would then take overOn July 20016, my son went to the store with estimates*** in the company of another Walmart worker, *** then said that the tapes were reviewed and that the window was down prior to entering their shopI then requested to see this tapeHis reply was that this was for internal review onlyI would like the store to show the tape or own up to their fault and to pay for whatever it takes to fix their mistake
My deep fryer broke on Thanksgiving DayFortunately my brother in law had another and the store gave me a gift cardMy coffee maker also broke but it was no longer in their inventoryI used my Walmart MasterCard but customer service couldn't find the transactionThe store wouldn't let me exchange for a similar model nor issue a credit or gift cardI was referred to the corporate office customer service and Carla said they don't do returnsBuyers beware of Walmart appliancesI buy stuff from Best Buy and their appliances work for years