This store's customer service is completely ridiculous! You can't take in your receipt with your coupons you forgot to use for cash or credit back?! They make you unload the car, or bring your groceries from home so they can compare your items with the receiptWhat?! The items I bought are clearly on the receiptI'm never shopping at the location again
A product named lego batman scuttler was stocked behind a price tag marked at dollars..it rang up as dollars and assistant manager refused to sell for advertised shelf price
We have bought a vanity beveled mirror for our bathroom recentlyThough I was skeptical about the looks but it looked beautiful and perfect for our bathroomI am so happy with my purchaseI would recommend this product to friendsAlso, this mirror was packed so well and it appeared in perfect condition
On 09/13/2016, in Walmart Supermarket, Stewart Ave, Chicago, the money was taken twice at the cashier from my credit cardAfter I paid with my *** USD for items sold, the machine shut offThe officer (named ***) checked the payment and told me that the materials needed to be reprocessedThey took a second Amex paymentThe cashier was so confident that the credit card payment was not done, I was foolish enough to believe and pay againThe very next day, I saw from my bank account online that the money was taken twiceI tried to contact someone in Walmart, but all are playing the deaf & dumbI've got the receipt and all other documents
Product_Or_Service: items sold (bboks, drinks, shirts, etc)
Account_Number: The receipt ID: 7JZK
Walmart failed to uphold a gift card that was received as a prizeIt is in the amount of $yet despite having no transactions, somehow it is $0?
You received a gift for $from *** ***
Inbox
x
*** ***
Jul (days ago)
to me
Walmart
You received a $
Walmart e-gift card
from *** ***
View Gift Card Details
FROM:
*** ***
Hi there!
Thank you for participating in our $8K Giveaway! Don't forget to check the Splashscore Community every day for new, exciting activities and rewards!
Sincerely,
*** and the Splashscore Team
What is Gyft?
Send Redeem & Manage gift cards with Gyft
Gyft makes gift cards easy! Send gift cards from hundreds of retailers to friends and familyAlso, add the gift card you just received to your Gyft Wallet so you always have it when you need itRedeem it right from your phone or computer and track gift card balances
Terms & Conditions
For balance inquiry, call 1-888-537-o
Your store located at W Colfax Ave Lakewood, CO has the worst customer service! Associates were rude and Lazy!
We had our oil changed by your service department and the customer service was awfulNo hi or hello, there were techs, associates and others standing around an it took hr and mins to change oilAre you seriousNo apologies, just laughing and conversation which is *** Customer service is what makes your store successful and you need to change that because you are losing customersWhile I was waiting customers walked outThis oil change should of took max mins with all the employees just standing aroundI will never return to your store to get an oil changeI will go to your competitorThis associates don't care about customer service so try hiring better associates cause there ones ***Yes I am really angry because this was an experience that was awfulCalled the store manager over he didn't even know what to say, probably one ear and o
I called Walmart in Mukwonago for tires for my Jeep LibertyI picked out the General Grabbers STXI had an appointment for June 14, 8amThey were put on and I arrived home at 10amMy husband looked at them as he got out of the jeep and noticed that the tires wobbled when he closed the doorWe took a good look at them - they looked like the side wall was too softI immediately called Walmart at 10am and said I didn't like the way the side wall was too soft - like it was flatI talked to the gentlemen that had the tires put on, he said the tire manager was not in till 10:30am and would have him call me at that timeI did ask the gentlemen about some wrangler tires - which he could orderBut the last two times we bought wranglers, they didn't last at all even with tire rotations every milesAll we wanted was to return the tiresIf they didn't have any we liked we would have purchased them somewhere else and had Walmart put them on even if it cost a little moreHe said the tire manager would give me a callNo one called me that day or the next dayI called back on June and asked for the store managerShe told me they all had a conversation about what they could do for me and as far as she knew they were heading back to the tire desk to call meI said no one called me, that is why I'm calling youI told her that we have bought many sets of tires from this Walmart and we didn't like the way we were treated when they didn't even call backI told her we will NOT buy tires from there ever againShe said she was sorry about the situationShe was going to look into why they didn't call me backWe decided to keep the tires after we didn't receive a call backI then asked her to call me back after she found out why they didn't call me back; she said she would call meIt is now days since I talked to her and no phone call backThis is no way to run a Walmart, especially if you want them as return customersIt seems to me there are several incompetent managers running that WalmartWe have not shopped at Walmart since and now shop at Target
On August 27, 2018, I purchased *** *** Lead Acid Automotive Battery, Group 78n; MAXX-78N from Walmart.com for $to pick up at the Streamwood, IL store I was charged $in tax and $for the refundable core fee The total was $ Per Walmart's policy posted in the store and online 'To receive a refund for this fee, you must retain your receipt showing the Core Fee paidBring it and your old battery within days to any Walmart store location to have this fee refunded.'This is also an industry standard policy.On 09/04/2018, I attempted to return the old battery core to the Streamwood, IL Walmart to have the $core fee returned as was per the posted agreement when I purchased the battery.The cashier at the return counter had no idea what a battery core fee was I was understanding and waited while they located a manager A manager came to the desk and stated she did not know what a core charge was She then went and located another manager, Bernadette, who
found identical tvs cheaper at bestbuy than at walmart and they will not honor price match guarantee as they have advertised on products for years
found identical tvs at bestbuy that walmart customer service stated they will not honor price match guarantee Stated one was on clearance??? ok....so where did you advertise in your price match guarantee that it could NOT be on clearance? and do you really practice business on the concept of we would rather lose the entire sale than just less than $100?? if so then im not sure what business model you are operating
Very frustrating dealing with the claims department at WalmartEarly September I ran into major issues with my car from an oil change at Walmart AutoI was sent back to Walmart from a mechanic stating I now had major issues with my engineFiled a claim and after three weeks was finally called backSigned documents and sent back to Rafael at the claims department in ARAt this point it's early October when I finally got a call backRafael stated and in the paperwork it is documented I have had my claim approved and Rafael wanted to "expedite my claim to me"Sent paperwork back and Rafael then went of town until October It has now been since September 12th that I've had my car with such issuesWinter is coming and I need my car fixed like yesterdayI have been sitting waiting with no response from not one human being at the claims department since, including Rafael who is supposedly helping me; also had "sent" my checkHad a perfectly working Toyota and now I can't drive itVery unsatisfied with this company to the point I almost want to start legal actionsIt has been over a month now waiting for my check and it's beginning to cost me work time to find rides and money to pay for ridesNot happy at all
My fiancé and co-owner of our Transport company stopped by this Walmart on 5/25/at approximately 6:pmHe needed to get some tires balancedHe was hauling cars on our car hauler so he had to drop the trailer in the Walmart parking lot and proceeded to go to the automotive departmentThe associate pulled the truck (a Dodge Ram 3500, standard transmission) into the bay to begin balancing tiresUpon completion, the associate he was now dealing with informed him he could NOT drive a standard so my fiancé reluctantly agreed to back it out but told the associate he needed him to guide him outWhile backing out, the associate failed to have him stop and he backed into the lift leg on the hydraulic jack, busting the tireHe said they needed to fix it or he wasn't moving it and they called a police officer who did nothingThey then threatened that if he didn't move it, they would lock it inside the buildingHe then moved into a parking spotWhen he went to speak with a manag
Incomplete battery replacement service at Walmart located Cleveland Blvd, Caldwell, ID Wires were not secured properly to battery terminal
SERVICE INCOMPLETE & POOR CUSTOMER SERVICE
On June 13th I purchased a battery and installation at Walmart located at Cleveland BlvdThe installation/replacement was performed by Walmart associates at the Auto Center
While waiting for the installation associates asked me to step into the shopThey showed me that they had difficulty removing a wire from a terminalI asked them why they are showing meI'm the customer and paying them to replace itOne of the associates responded: "well this is Walmart what do you expect?"
6/26/16:
days after they replaced the battery I opened the hood to check the oil and noticed both wire leads were not secured properlyThe copper lead of each wire was touching the terminal but not secured or even attachedI will attach pictures to clarifyThe pictures are time stampedRight click the file, select properties, and select the details tab to see when it was taken (6/26/16)
I was busy with work and life to drive back to Walmart that day and have them correct their incomplete installation/mistakeI work M-F 6am-4:30pm
I also did not feel confident in their serviceBecause it was a hazard to my safety and vehicle my father and I repaired it the same day (6/26/16).I decided I would call Walmart to complain at a date that is convenient for me
7/15/16:
I called Walmart located in Caldwell and spoke with the store manager *** *** and the Auto Deptmanager *** (last name unknown)*** said she would call me back after she looked at my work orderhour later *** called and said he could not find any informationI had the receipt and work order and was reading the information to him over the phoneRegardless he could not find any record of work performed on my vehicle in their systemAfter minutes I asked to speak with *** again and she successfully found the information/record on my work order
She asked me what I expected and I told her I expect a refund and/or an apologyInstead of offering a resolution she rhetorically asked: "why did you wait month to call if it was such a big deal?"I told her I am the customer and it was more convenient for meI fixed the terminal and prioritized my scheduleI had the receipt and work orderIt shouldn't matter if it was day, week, or monthI asked if there was someone else I can talk to and she said no with no explanationI called corporate and they provided the district managers phone numberI'm expecting a call from him
Though I suffered no damages the incident caused stress,frustration, and time wastedIt was a hazard to my safety and my vehicle
No local wal-mart store will refund my cash purchaseThe deadline is 12-30-2017, the product can not be returned to the warehouse for a cash refund
Purchased a laptop from Wal-mart.com online storeThe purchase was made in cash and was therefore paid at the local Wal-mart store located at North Decatur, Road in Decatur, GA XXXXX I have tried at other Wal-mart stores with the same outcome, the store system will only give the refund on a "Wal-mart gift card," and not a cash refund although the product was paid for in cash
My Walmart.com online account events indicates this product can not be returned by mailed because the purchase was paid for in cash at a local store and can only be refunded at a local Wal-mart store See a copy of this statement as an attachment
Failure to honor your written Price Match PolicyAdvertising
Chicken Legs were advertised at *** *** *** *** in Bossier City, Lafor $ per poundNo Particular Brand of chicken was specified in the adI placed three packages in my basket at the Walmart Store on Airline Dr in Bossier City, LaWhen I went to check out the cashier didn't know how to price match the itemShe asked another cashier how toThe other cashier replied that price was too cheap for chicken legsI had the newspaper ad in my hand to show the priceThat cashier was rude to me about itI asked to see the Store Manager and they said he was on vacationThen they found someone named *** who was supposed to be a ManagerHe told me that they could not sell the chicken for that price as it would cause them to lose money on itHe refused to sell it for the advertised priceHe then took the packages back to the coolerThis happened at the Walmart Store on Airline Drin Bossier City, LaThe d
Worst customer service experience ever received in our small townJason the automotive manager refused to acknowledge my wifes presence for over minutes as she waited patiently to to get a headlight bulb changed in her hhrWe have had her headlight bulb changed on many occasions at this location and have never bee treated so rudelyFinally she walked inside after not being acknowleged outside when jason walked in and she asked if someone could help herJason said that the cashier was around here somewhereMy wife waited longer for the cashier and when she asked about the headlight service they refered her back outsideShe then explained she had already been outside and wouldnt even be acknowlegedFinally her order was taken for the headlight and after another minute wait they brought her paperwork inside where she was explained that there was no charge because they didnt have a tool to remove the tab of her headlightShe explained that this is where it had been done several times in the past then the manager who clearly wanted too go home said in a rude tone that he didnt know what to tell herSo she left after this horrible experinceWe live in a rural town where word of mouth is everything and if you need help our local walmart automotive department is the very worseif some wishes to contact me heres my number XXX-XXX-XXXX my name is ***
promptness of refund
on 7/08/I bought some trailer lights and as I was checking out I noticed that the trailer lights were the same side so the person at the register told me to go over to customer service and they said the money would go back on my card.A week later and I,m still waiting on my money and they took theirs right then
On Thursday, December of I visited the Walmart store on "Florin Rd, CA 95823" store number: #to buy dinner, a rotisserie chicken that I got from the deliThe cooked chicken was housed in a plastic container with the barcode placed on top of itI wanted to use the self-checkout line to make my purchase and when it was my turn, the person who assist customers with the kiosk was extremely rude to meWhen it was my turn, she aggressively, with a condescending tone of voice direct me to the kioskI was not holding up the line, I was attentive and when it was simply my turn, she approached me with a very aggressive and condescending tone"sirGO HERE!!!"It was very demeaning how she treated me, it felt as if she's on a power-tripShe was rude, angry, and not helpful at allTo be honest, I was a bit scared of her and at the same time, irritated with the way she treated meScolding meI went to the kiosk and tried to scan the barcode but was not able to, due to it being placed on top of the container and if I flip it over, the entire chicken along with the juice will spillI then attempted to walk towards the attendant at the cash register to use the hand-scannerAs I walked towards the register, the assistant, with a very aggressive tone of voiceyelling out to me, in front of everyone in line"sirWHAT ARE YOU DOING?" I explained to her that the barcode was placed on top of the container, and I was not able to scan itShe told me"THIS IS A SELF-CHECKOUT LINEYOU NEED TO SELF-CHECKOUT"I tried to explain to her about the barcode not scanning, and she looked at me as if I was a complete mnHer tone of voice, the way she treated me, and her anger towards me was very upsettingI felt verbally attacked and violated for needing some assistantsI should not be scared of the employees, but here I am, feeling violated, scared, and embarrassed in front of everyone in lineI then went to stand in line for the second time to have someone operating the register to scan me outAs I stood in line, I felt embarrassed, violated, and mistreatedI reasoned with myself, thinking, maybe she was never trained in customer serviceI was angry and wanting to seek closure, but I gave her the benefit of the doubt and as I was leaving the store, I pulled her aside and told her how I feltI told her that her tone of voice, and her aggression towards me was rude and I felt embarrassed how she treated meIt was constructive criticismShe looked at me with complete disgust and replied"I don't know what you're talking aboutThat's your problem" and then simply ignored meSimply ignored meI'm filing a complaint because I frequent Walmart at least times a week and am now afraid and embarrassed every time I pass the self-checkout line, seeing herI talked with management, and they said that they will talk to her, but she is still thereand every time I pass by, she looks at me as if she's a bully, knowing that I contacted management and was not able to do anythingThe person I'm filing a complaint about is named: LorraineShe was working at the self-checkout line on Thursday, December of at 7pm
The gave me fake money a $dollar bill and didn't want to own up to it after my return I tried to buy stuff with the money they gave and then came back n told me it was fake and could help me or verify it Aureliano was the Assistant Manger whom was very rude and not helpful The cashier's Name is Lisa and she the only who works in customer Service and she knew she has done wrong check your money before accepting it from this Walmart I don't want some else to have to go through this
In November I purchased tires with road hazard and today I went in with a side chunk off my car causing noise and showing steelI had purchased the road warranty and they said it wasn't coveredI was told I needed to buy full price replacementI called a competitive company explained my problem and they said it would be coveredI paid about and am not happy because Walmart said it's not in there warranty
Product_Or_Service: New tire
Order_Number: XXXXXXXXXXXXX
This store's customer service is completely ridiculous! You can't take in your receipt with your coupons you forgot to use for cash or credit back?! They make you unload the car, or bring your groceries from home so they can compare your items with the receiptWhat?! The items I bought are clearly on the receiptI'm never shopping at the location again
A product named lego batman scuttler was stocked behind a price tag marked at dollars..it rang up as dollars and assistant manager refused to sell for advertised shelf price
We have bought a vanity beveled mirror for our bathroom recentlyThough I was skeptical about the looks but it looked beautiful and perfect for our bathroomI am so happy with my purchaseI would recommend this product to friendsAlso, this mirror was packed so well and it appeared in perfect condition
On 09/13/2016, in Walmart Supermarket, Stewart Ave, Chicago, the money was taken twice at the cashier from my credit cardAfter I paid with my *** USD for items sold, the machine shut offThe officer (named ***) checked the payment and told me that the materials needed to be reprocessedThey took a second Amex paymentThe cashier was so confident that the credit card payment was not done, I was foolish enough to believe and pay againThe very next day, I saw from my bank account online that the money was taken twiceI tried to contact someone in Walmart, but all are playing the deaf & dumbI've got the receipt and all other documents
Product_Or_Service: items sold (bboks, drinks, shirts, etc)
Account_Number: The receipt ID: 7JZK
Walmart failed to uphold a gift card that was received as a prizeIt is in the amount of $yet despite having no transactions, somehow it is $0?
You received a gift for $from *** ***
Inbox
x
*** ***
Jul (days ago)
to me
Walmart
You received a $
Walmart e-gift card
from *** ***
View Gift Card Details
FROM:
*** ***
Hi there!
Thank you for participating in our $8K Giveaway! Don't forget to check the Splashscore Community every day for new, exciting activities and rewards!
Sincerely,
*** and the Splashscore Team
What is Gyft?
Send Redeem & Manage gift cards with Gyft
Gyft makes gift cards easy! Send gift cards from hundreds of retailers to friends and familyAlso, add the gift card you just received to your Gyft Wallet so you always have it when you need itRedeem it right from your phone or computer and track gift card balances
Terms & Conditions
For balance inquiry, call 1-888-537-o
Your store located at W Colfax Ave Lakewood, CO has the worst customer service! Associates were rude and Lazy!
We had our oil changed by your service department and the customer service was awfulNo hi or hello, there were techs, associates and others standing around an it took hr and mins to change oilAre you seriousNo apologies, just laughing and conversation which is *** Customer service is what makes your store successful and you need to change that because you are losing customersWhile I was waiting customers walked outThis oil change should of took max mins with all the employees just standing aroundI will never return to your store to get an oil changeI will go to your competitorThis associates don't care about customer service so try hiring better associates cause there ones ***Yes I am really angry because this was an experience that was awfulCalled the store manager over he didn't even know what to say, probably one ear and o
I called Walmart in Mukwonago for tires for my Jeep LibertyI picked out the General Grabbers STXI had an appointment for June 14, 8amThey were put on and I arrived home at 10amMy husband looked at them as he got out of the jeep and noticed that the tires wobbled when he closed the doorWe took a good look at them - they looked like the side wall was too softI immediately called Walmart at 10am and said I didn't like the way the side wall was too soft - like it was flatI talked to the gentlemen that had the tires put on, he said the tire manager was not in till 10:30am and would have him call me at that timeI did ask the gentlemen about some wrangler tires - which he could orderBut the last two times we bought wranglers, they didn't last at all even with tire rotations every milesAll we wanted was to return the tiresIf they didn't have any we liked we would have purchased them somewhere else and had Walmart put them on even if it cost a little moreHe said the tire manager would give me a callNo one called me that day or the next dayI called back on June and asked for the store managerShe told me they all had a conversation about what they could do for me and as far as she knew they were heading back to the tire desk to call meI said no one called me, that is why I'm calling youI told her that we have bought many sets of tires from this Walmart and we didn't like the way we were treated when they didn't even call backI told her we will NOT buy tires from there ever againShe said she was sorry about the situationShe was going to look into why they didn't call me backWe decided to keep the tires after we didn't receive a call backI then asked her to call me back after she found out why they didn't call me back; she said she would call meIt is now days since I talked to her and no phone call backThis is no way to run a Walmart, especially if you want them as return customersIt seems to me there are several incompetent managers running that WalmartWe have not shopped at Walmart since and now shop at Target
On August 27, 2018, I purchased *** *** Lead Acid Automotive Battery, Group 78n; MAXX-78N from Walmart.com for $to pick up at the Streamwood, IL store I was charged $in tax and $for the refundable core fee The total was $ Per Walmart's policy posted in the store and online 'To receive a refund for this fee, you must retain your receipt showing the Core Fee paidBring it and your old battery within days to any Walmart store location to have this fee refunded.'This is also an industry standard policy.On 09/04/2018, I attempted to return the old battery core to the Streamwood, IL Walmart to have the $core fee returned as was per the posted agreement when I purchased the battery.The cashier at the return counter had no idea what a battery core fee was I was understanding and waited while they located a manager A manager came to the desk and stated she did not know what a core charge was She then went and located another manager, Bernadette, who
found identical tvs cheaper at bestbuy than at walmart and they will not honor price match guarantee as they have advertised on products for years
found identical tvs at bestbuy that walmart customer service stated they will not honor price match guarantee Stated one was on clearance??? ok....so where did you advertise in your price match guarantee that it could NOT be on clearance? and do you really practice business on the concept of we would rather lose the entire sale than just less than $100?? if so then im not sure what business model you are operating
Very frustrating dealing with the claims department at WalmartEarly September I ran into major issues with my car from an oil change at Walmart AutoI was sent back to Walmart from a mechanic stating I now had major issues with my engineFiled a claim and after three weeks was finally called backSigned documents and sent back to Rafael at the claims department in ARAt this point it's early October when I finally got a call backRafael stated and in the paperwork it is documented I have had my claim approved and Rafael wanted to "expedite my claim to me"Sent paperwork back and Rafael then went of town until October It has now been since September 12th that I've had my car with such issuesWinter is coming and I need my car fixed like yesterdayI have been sitting waiting with no response from not one human being at the claims department since, including Rafael who is supposedly helping me; also had "sent" my checkHad a perfectly working Toyota and now I can't drive itVery unsatisfied with this company to the point I almost want to start legal actionsIt has been over a month now waiting for my check and it's beginning to cost me work time to find rides and money to pay for ridesNot happy at all
My fiancé and co-owner of our Transport company stopped by this Walmart on 5/25/at approximately 6:pmHe needed to get some tires balancedHe was hauling cars on our car hauler so he had to drop the trailer in the Walmart parking lot and proceeded to go to the automotive departmentThe associate pulled the truck (a Dodge Ram 3500, standard transmission) into the bay to begin balancing tiresUpon completion, the associate he was now dealing with informed him he could NOT drive a standard so my fiancé reluctantly agreed to back it out but told the associate he needed him to guide him outWhile backing out, the associate failed to have him stop and he backed into the lift leg on the hydraulic jack, busting the tireHe said they needed to fix it or he wasn't moving it and they called a police officer who did nothingThey then threatened that if he didn't move it, they would lock it inside the buildingHe then moved into a parking spotWhen he went to speak with a manag
Incomplete battery replacement service at Walmart located Cleveland Blvd, Caldwell, ID Wires were not secured properly to battery terminal
SERVICE INCOMPLETE & POOR CUSTOMER SERVICE
On June 13th I purchased a battery and installation at Walmart located at Cleveland BlvdThe installation/replacement was performed by Walmart associates at the Auto Center
While waiting for the installation associates asked me to step into the shopThey showed me that they had difficulty removing a wire from a terminalI asked them why they are showing meI'm the customer and paying them to replace itOne of the associates responded: "well this is Walmart what do you expect?"
6/26/16:
days after they replaced the battery I opened the hood to check the oil and noticed both wire leads were not secured properlyThe copper lead of each wire was touching the terminal but not secured or even attachedI will attach pictures to clarifyThe pictures are time stampedRight click the file, select properties, and select the details tab to see when it was taken (6/26/16)
I was busy with work and life to drive back to Walmart that day and have them correct their incomplete installation/mistakeI work M-F 6am-4:30pm
I also did not feel confident in their serviceBecause it was a hazard to my safety and vehicle my father and I repaired it the same day (6/26/16).I decided I would call Walmart to complain at a date that is convenient for me
7/15/16:
I called Walmart located in Caldwell and spoke with the store manager *** *** and the Auto Deptmanager *** (last name unknown)*** said she would call me back after she looked at my work orderhour later *** called and said he could not find any informationI had the receipt and work order and was reading the information to him over the phoneRegardless he could not find any record of work performed on my vehicle in their systemAfter minutes I asked to speak with *** again and she successfully found the information/record on my work order
She asked me what I expected and I told her I expect a refund and/or an apologyInstead of offering a resolution she rhetorically asked: "why did you wait month to call if it was such a big deal?"I told her I am the customer and it was more convenient for meI fixed the terminal and prioritized my scheduleI had the receipt and work orderIt shouldn't matter if it was day, week, or monthI asked if there was someone else I can talk to and she said no with no explanationI called corporate and they provided the district managers phone numberI'm expecting a call from him
Though I suffered no damages the incident caused stress,frustration, and time wastedIt was a hazard to my safety and my vehicle
The Walmart on Mesa, El Paso TX!!! be careful of expired food products!!! we bought a frozen cheesecake was expired a year ago!!! be careful
No local wal-mart store will refund my cash purchaseThe deadline is 12-30-2017, the product can not be returned to the warehouse for a cash refund
Purchased a laptop from Wal-mart.com online storeThe purchase was made in cash and was therefore paid at the local Wal-mart store located at North Decatur, Road in Decatur, GA XXXXX I have tried at other Wal-mart stores with the same outcome, the store system will only give the refund on a "Wal-mart gift card," and not a cash refund although the product was paid for in cash
My Walmart.com online account events indicates this product can not be returned by mailed because the purchase was paid for in cash at a local store and can only be refunded at a local Wal-mart store See a copy of this statement as an attachment
Failure to honor your written Price Match PolicyAdvertising
Chicken Legs were advertised at *** *** *** *** in Bossier City, Lafor $ per poundNo Particular Brand of chicken was specified in the adI placed three packages in my basket at the Walmart Store on Airline Dr in Bossier City, LaWhen I went to check out the cashier didn't know how to price match the itemShe asked another cashier how toThe other cashier replied that price was too cheap for chicken legsI had the newspaper ad in my hand to show the priceThat cashier was rude to me about itI asked to see the Store Manager and they said he was on vacationThen they found someone named *** who was supposed to be a ManagerHe told me that they could not sell the chicken for that price as it would cause them to lose money on itHe refused to sell it for the advertised priceHe then took the packages back to the coolerThis happened at the Walmart Store on Airline Drin Bossier City, LaThe d
Worst customer service experience ever received in our small townJason the automotive manager refused to acknowledge my wifes presence for over minutes as she waited patiently to to get a headlight bulb changed in her hhrWe have had her headlight bulb changed on many occasions at this location and have never bee treated so rudelyFinally she walked inside after not being acknowleged outside when jason walked in and she asked if someone could help herJason said that the cashier was around here somewhereMy wife waited longer for the cashier and when she asked about the headlight service they refered her back outsideShe then explained she had already been outside and wouldnt even be acknowlegedFinally her order was taken for the headlight and after another minute wait they brought her paperwork inside where she was explained that there was no charge because they didnt have a tool to remove the tab of her headlightShe explained that this is where it had been done several times in the past then the manager who clearly wanted too go home said in a rude tone that he didnt know what to tell herSo she left after this horrible experinceWe live in a rural town where word of mouth is everything and if you need help our local walmart automotive department is the very worseif some wishes to contact me heres my number XXX-XXX-XXXX my name is ***
promptness of refund
on 7/08/I bought some trailer lights and as I was checking out I noticed that the trailer lights were the same side so the person at the register told me to go over to customer service and they said the money would go back on my card.A week later and I,m still waiting on my money and they took theirs right then
On Thursday, December of I visited the Walmart store on "Florin Rd, CA 95823" store number: #to buy dinner, a rotisserie chicken that I got from the deliThe cooked chicken was housed in a plastic container with the barcode placed on top of itI wanted to use the self-checkout line to make my purchase and when it was my turn, the person who assist customers with the kiosk was extremely rude to meWhen it was my turn, she aggressively, with a condescending tone of voice direct me to the kioskI was not holding up the line, I was attentive and when it was simply my turn, she approached me with a very aggressive and condescending tone"sirGO HERE!!!"It was very demeaning how she treated me, it felt as if she's on a power-tripShe was rude, angry, and not helpful at allTo be honest, I was a bit scared of her and at the same time, irritated with the way she treated meScolding meI went to the kiosk and tried to scan the barcode but was not able to, due to it being placed on top of the container and if I flip it over, the entire chicken along with the juice will spillI then attempted to walk towards the attendant at the cash register to use the hand-scannerAs I walked towards the register, the assistant, with a very aggressive tone of voiceyelling out to me, in front of everyone in line"sirWHAT ARE YOU DOING?" I explained to her that the barcode was placed on top of the container, and I was not able to scan itShe told me"THIS IS A SELF-CHECKOUT LINEYOU NEED TO SELF-CHECKOUT"I tried to explain to her about the barcode not scanning, and she looked at me as if I was a complete m
nHer tone of voice, the way she treated me, and her anger towards me was very upsettingI felt verbally attacked and violated for needing some assistantsI should not be scared of the employees, but here I am, feeling violated, scared, and embarrassed in front of everyone in lineI then went to stand in line for the second time to have someone operating the register to scan me outAs I stood in line, I felt embarrassed, violated, and mistreatedI reasoned with myself, thinking, maybe she was never trained in customer serviceI was angry and wanting to seek closure, but I gave her the benefit of the doubt and as I was leaving the store, I pulled her aside and told her how I feltI told her that her tone of voice, and her aggression towards me was rude and I felt embarrassed how she treated meIt was constructive criticismShe looked at me with complete disgust and replied"I don't know what you're talking aboutThat's your problem" and then simply ignored meSimply ignored meI'm filing a complaint because I frequent Walmart at least times a week and am now afraid and embarrassed every time I pass the self-checkout line, seeing herI talked with management, and they said that they will talk to her, but she is still thereand every time I pass by, she looks at me as if she's a bully, knowing that I contacted management and was not able to do anythingThe person I'm filing a complaint about is named: LorraineShe was working at the self-checkout line on Thursday, December of at 7pm
The gave me fake money a $dollar bill and didn't want to own up to it after my return I tried to buy stuff with the money they gave and then came back n told me it was fake and could help me or verify it Aureliano was the Assistant Manger whom was very rude and not helpful The cashier's Name is Lisa and she the only who works in customer Service and she knew she has done wrong check your money before accepting it from this Walmart I don't want some else to have to go through this
In November I purchased tires with road hazard and today I went in with a side chunk off my car causing noise and showing steelI had purchased the road warranty and they said it wasn't coveredI was told I needed to buy full price replacementI called a competitive company explained my problem and they said it would be coveredI paid about and am not happy because Walmart said it's not in there warranty
Product_Or_Service: New tire
Order_Number: XXXXXXXXXXXXX