promises of price matchingIf they choose not to price match then it needs to be posted in the store and on tv commercials
Every add I see about Walmart promises to price match and customer doesn't need to have the adds to matchI went to Walmart days ago and they informed me that they can pick and choose what to price matchA customer service manager refused to let me comp my meat order of chicken breastsWhen I called corporate they informed me that it is up to each store to pick and choose what they want to compWhen I asked where is it posted she said they don't need to post it or mention it on tvShe even refused to ask which store it was all she would repeat over and over is, "It's up to the store manager"
This started at a simple neutral complaint about not selling alcohol to my husband and I because I didn't have my IDHe had his and is 49! I don't look anywhere near Called store to complain and was put on terminal holdAfter min, I called back left my name and numberHow hard would it have been for the "switchboard" to ask for that information if the manager had been so busy? How hard would it have been for the manager on duty to answer the line, explain how busy they were but take my name and number to call back as soon as he couldPoor Poor customer serviceWhen he did call back, Andrew accused the phone operator of not paging him 2x like she said she didSo who is lying, Andrew or the phone operator?
According to their policy, if anyone looks near the age they have to card themSo if my teenage children were with me, I couldn't buy alcohol....per AndrewWho are Walmart to police if parents can have alcohol in the home
Failure to provide advertised tire service and provoking fear for safety with intimidationLeaving a customer stranded with no options and scared
Tire Center Manager refused to install new tires on my truckVery hostile employee tried to intimidate me into leaving without getting my tire installedI called online customer care but they sent me to a dead extension when I reached out for helpSecond call promised a supervisor would call and intervene but never calledStore manager refused to help or offer any solutionSpent 1/hrs there before I was forced to buy a different set of tires and was still provoked and intimidated by tire center manager and feared for my safetyHorrible experience and my disabled son was scared to death that something would happen to use Store manager refused to help in any wayThey claimed it was Walmart policy not to install tires on a vehicle that had a different class of tire on it currentlyI matched the tires through the online walmart t
Oil change performed on my car was incorrect and inadequate and wrong at store
I took my car to Walmart store number in Hoover -Alabama to get an oil change on 4/8/The associate at the tire and lube Dept did the oil change and when he finished I was shocked when I looked at the invoice that they only put quarts of engine oil in my Hyundai Elantra since it should hold quarts according to the manuals and the manufacturer The associate refused to add more oil to the car so I asked for a member of management and she also was NO help and her name is *** The oil change performed on my car is inadequate and incorrect They should have put quarts of oil My concern is the safety of me and my family because this can cause problems to the engine if there is not enough oil in the car Walmart should redo the oil change and put the correct amount of oil in my car
I went to Walmart Department Store, located on SStewart, I purchased a virus protection for my laptop, McAfee-Antivirus plus on 12-23-I took the Protection plan home, I called McAfee antivirus to activate the McAfee antivirus security planAnd it would not let me activate itThe technician tried it twiceThey said that something is blocking them from activating the virus protectionSo I took the protection plan back to Walmart with the receipt to get my money backThe assistant manage, *** told me that I can not get my money back Friday, December 30, at 12:15pmI have a virus protection I cannot get activated and I want my money back
Product_Or_Service: Mcafee-Antivirus plus
I dropped my son's prescription off on Aug *** the tech told me it would be ready on ThursdayApparently she didn't release it to be filled until that FridayO again I was told TuesdayTuesday Aug is here and I'm told that they might have his meds on Thursday if they have it in the warehouse Furious I go get the script to take it elsewhereOn my way out the door I spot the ***Manager *** I explain to him what went on and show the scriptI look around, and says "the store manager will be here soon, he will talk to them and find out what's going onSorry this happened"And the conversation is endedPlease explained to be how you are going to take care of it when you didn't even ask my name? I took it to my local pharmacy to be filledMedicaid denied for noncompliance since several doses have been missed!!! Thanks Walmart!!!
My wife was robbed in this store yesterday A friend of ours was shot with a bb gun in the parking lot last year We believe the staff may be involved My wife is months pregnantShe put her purse down to look at some items , turned around and her purse was gone The staff was unwilling to assist The Manger of the store ,***, refused to allow us to review any type of camera footage that would help determine who had robbed my wife He was cold, rude, inconsiderate, and very standoffish I called yesterday and was told that I would get all the help I needed ***, the manger of the store stated "I run a multi-million dollar business and our company policies are in place" Is this the type of manger that we want in our city or our stores A person who is there to protect the criminal elements working his store He should be ashamed for envoking company policy to protect a criminal Either he is working with the criminals or he is to careless to be working at a "multi-million" dollar company Crime has been a big problem at this walmart for many years I have seen fights, drug use and sales, and basic disregard for general cleanliness at this storePlease beware of this place and watch out for the general manger *** as I believe he is there to protect criminals!
WALMART SERVICE CENTER REVIEWMy wife took her RAVto have a simple oil change done at the service center at WalmartWe provided our own Toyota Filter and bought oil there and after the oil change the next day she drives all the way out to Jordan Lake for the day and after arriving she sees a large pool of oilShe then drives back to Clayton where I meet her at WalmartAssuming the service tech forgot to put the o-ring in when he replaced the oil filter the manager agreed to provide us with an oil change and gave my wife $50, a $Walmart gift card & a free oil change for the inconvenience of having to drive back to Walmart and oh yea possibly almost destroying her engineThey perform the oil change again and the car is still leaking oil and we realize that the damage was worse than expectedSo now I have to rush to the Toyota dealership and find out what the damage isThe service tech at Walmart had either dropped or overtightened the filter cap causing a crack so when pressure was applied as oil was running through the filter it would leakIt took about two days to make the repairs and get the car back from ToyotaDuring this time my wife could not work driving for LYFT as that's what she does to help bring in some extra cashAfter talking to the Service Center Manager I explained my wife is out two days of work and he explained I would have to work with the claims agent for Walmart and that he will submit the report and claims would contact meWell days later I finally get a call and the claim agent says that they will pay the $260+ for the repair that I had to pay out of pocket forI explained to him that my wife drives for LYFT and couldn't work that Thursday or Friday and now we are out a lot more money than $260+He states that they do not negotiate claims for lost wages and that I would only be reimbursed for the repair cost and now my only option is to take Walmart to small claims court just to recoup the wages my wife would have made those daysIt's a shame a billion dollar corporation treats their customers like this and refuses to do the right thingI will say the only bright spot in all of it though was the service manager at Walmart was very helpful and niceI'm just disappointed that Walmart would not do the right thingI would not recommend the Walmart in Clayton or any Walmart service center as they refuse to reimburse for any lost wages regardless of the situation so if you use your vehicle for work stay away from there service centersHopefully this review is helpful and no one else has to go through an experience like this
Receipt look up due to original receipt ink completely fading
I previously made a purchase of a Hoover Carpet Cleaner and a Black and Decker VacuumI kept the receipt for warranty purposes however the receipt faded completely and there is not a trace of ink leftI have gone back and forth between the customer service number and the store to find the appropriate receipt so I can bring my carpet cleaner to a service center to be repairedThe "Home Office" as they referred to themselves said I would have no issues if I went into the store to further investigate my receipt infoWhen I came in I had to wait at least minutes for the csm to arrive to look up the receiptWhen I gave her the date of the transaction she gave me a hard time saying she could not look up a receipt that old (11/10/16) The "Home Office" knew this date and never said this would be an issueI informed the csm of this and she begrudgingly started her searchTo our discovery this was not the appropriate rece
Tried to buy a Money order and broke the paymnet of money order into payments and order was cancelled and card that was used was never refunded
On July 19, My wife attempted to buy a Money Order for $with two re-loadable debit cards with her name embossed on them issued by our bankeach card had $loaded and the first card I will call card A was swiped for $payment and the system said declined due to available host timeout so she used the second card I will call Card B and the payment went through for $500, next she tried to use the card A again for the remainder of $and the payment was declined due to reason She then asked for the entire order to be cancelled and the CSR cancelled the transaction and she asked for a receiptAfter much waiting and calling over two other people she was given what looks like a transaction history showing the two cards the amounts takenBy looking up the cards we see that card A was refunded $the same day on July
Beware of purchasing prescription drugs at Walmart, by using GoodRx, I was able to compare drug prices and they are often many times more expensive than other pharmacies, this is echoed in the latest issue of Consumer's Report Do not believe that their other pricing extends to their pharmacy
I bought a carpet shampooer 06/23/I returned it unopened for a return because I found a cheaper one, and it was a different dirty product inside
I bought a carpet shampooer on 06/23/for plus taxThe next day I found a cheaper one at a different store, so decided to return the unopened one I bought at WalmartThe customer service cashier opened the box, scanned the product for returned, and noticed when she opened the box something was differentShe took it out and there was a completely different product, extremely dirty and wet, and flat out discussing insideShe said what most likely happened is someone returned it and no one looked inside before putting it back on the shelfThey called a manager over and he said he could not accept the productHe's supposed to do some sort of investigation, but my complaint is, how in the world could Walmart not check their products before putting them on the shelves? How are customers supposed to know that the product insid
refund wanted for minutes bought for a defective phone
I bought two of their cell phones and the minutes to get them started, but when I activated them, they were not working, so I returned the phones but they would not refund the cards that I bought
gift card and coupon value at @twenty dollars
was at a walmart store yesterday with a gift card and a coupon value for instead of removing these amount they were addedEmployees did not know what they were doing spend two hours for nothing and now I am out of the coupon and gift cardtried the store no one answers,try calling gift card hotline they say out of service the gift card was issued from returnCan you help get across walmart executivetried nemerous times but no one responds .thanks
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refused
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refusedI attempted to match the price shown online and the price that was shown and advertised in other Wal-Mart's in town, but was told they wouldn'tThe manager and cashier said the discount was too large compared to their own price in storeThe price advertised on the sticker was one amount, and rang up $higher at the checkoutThe item in question is Walmart #: XXXXXXXXXWhich rang up in store, showed $on the label in aisle, and shows $at other local Wal-Mart's
Purchased serv plan bcause Walmart teller said to just in case something happens to tvFound out plan doesn't cover accidental damage
Purchased 55" Samsung Smart TV from Walmart, North Point Blvd in Dundalk, MD, ST# XXXXX, TR# XXXXXProduct Serial # 04MY3CBJXXXXXX, Model # *** Service plan # XXXXXXXXXXXX, Purchase Date 2/25/Male Walmart Teller said to purchase yrservice plan just in case something happens to television, so I paid $for service planAfter purchase of service plan male teller said I can't bring TV back to store I have to call Asurion to service the tvCalled Asurion today 7/17/service plan information and receipt information to fix tvAsurion tech said they don't repair or replace accidental damage to televisionHad I known the the plan only covers if the TV stop working on it own, I would have never spend and wasted $Service plan should be explained to Walmart customers before purchasing it not after buying itWant refund
Purchased glasses in June, both lenses devolved magic cracksWarrantied onceThey refuse to take care of the issue @hand
Ordered prescription glasses 4/28/the lenses were warrantied in JuneFor the exact same issue I'm having nowHence not fixing the problem only putting a bandaid on the problem long enough to claim stupid and that they cannot help fix my cracking issueThe crack itself is not from misuseIt's clear by the fact they have been warrantied alreadyI was in Walmart about weeks ago to have the lenses warrantied again and they started the processes and had to stop because she said she was in the middle of a remodel and couldn't help meAnd that I needed to go to another Walmart store to have the warranty taken care ofI go to another Walmart store and they look at me like I'm crazy and say they can't warranty anythingso I don't have time to play Walmart's run around game but I need resolve to this issue immediatelyThis is not what I paid for
This is a complaint against Wal Mart Family Mobile powered by T Mobile The service from this company was erratic when I first purchased the phone and called customer service multiple times They would have me restart my phone etc Finally my phone would not work from my home at all and when I was away from my house it worked as a phone sometimes I did use the phone on my wifi at my home and possibly some text messages I contacted customer service again and they advised me that they could not provide service to me and I would have to obtain another carrier She further told me that a bill had not been generated yet so she could not void it, to call when I received a bill I called at that time and they informed me that I would have to email all the information I did e mail my information and explained what had happened I received an e mail back that I would have to pay a bill of $ I then appealed that decision by e mail I was again informed that I would have to pa
Horrible customer service hereI'm a physician and was trying to help a patientI was on hold for minutes then hung up on without anyone answering the phoneSpent another minutes on holdWhen someone finally answered and I told them what happenedno reply, no apology, no acknowledgmentFinally spoke to pharmacistTried to tell her about my experience, she simply kept interrupting me and had no interest in my feedback then hung up on meI would recommend you shop elsewhere
promises of price matchingIf they choose not to price match then it needs to be posted in the store and on tv commercials
Every add I see about Walmart promises to price match and customer doesn't need to have the adds to matchI went to Walmart days ago and they informed me that they can pick and choose what to price matchA customer service manager refused to let me comp my meat order of chicken breastsWhen I called corporate they informed me that it is up to each store to pick and choose what they want to compWhen I asked where is it posted she said they don't need to post it or mention it on tvShe even refused to ask which store it was all she would repeat over and over is, "It's up to the store manager"
This started at a simple neutral complaint about not selling alcohol to my husband and I because I didn't have my IDHe had his and is 49! I don't look anywhere near Called store to complain and was put on terminal holdAfter min, I called back left my name and numberHow hard would it have been for the "switchboard" to ask for that information if the manager had been so busy? How hard would it have been for the manager on duty to answer the line, explain how busy they were but take my name and number to call back as soon as he couldPoor Poor customer serviceWhen he did call back, Andrew accused the phone operator of not paging him 2x like she said she didSo who is lying, Andrew or the phone operator?
According to their policy, if anyone looks near the age they have to card themSo if my teenage children were with me, I couldn't buy alcohol....per AndrewWho are Walmart to police if parents can have alcohol in the home
Failure to provide advertised tire service and provoking fear for safety with intimidationLeaving a customer stranded with no options and scared
Tire Center Manager refused to install new tires on my truckVery hostile employee tried to intimidate me into leaving without getting my tire installedI called online customer care but they sent me to a dead extension when I reached out for helpSecond call promised a supervisor would call and intervene but never calledStore manager refused to help or offer any solutionSpent 1/hrs there before I was forced to buy a different set of tires and was still provoked and intimidated by tire center manager and feared for my safetyHorrible experience and my disabled son was scared to death that something would happen to use Store manager refused to help in any wayThey claimed it was Walmart policy not to install tires on a vehicle that had a different class of tire on it currentlyI matched the tires through the online walmart t
Oil change performed on my car was incorrect and inadequate and wrong at store
I took my car to Walmart store number in Hoover -Alabama to get an oil change on 4/8/The associate at the tire and lube Dept did the oil change and when he finished I was shocked when I looked at the invoice that they only put quarts of engine oil in my Hyundai Elantra since it should hold quarts according to the manuals and the manufacturer The associate refused to add more oil to the car so I asked for a member of management and she also was NO help and her name is *** The oil change performed on my car is inadequate and incorrect They should have put quarts of oil My concern is the safety of me and my family because this can cause problems to the engine if there is not enough oil in the car Walmart should redo the oil change and put the correct amount of oil in my car
I went to Walmart Department Store, located on SStewart, I purchased a virus protection for my laptop, McAfee-Antivirus plus on 12-23-I took the Protection plan home, I called McAfee antivirus to activate the McAfee antivirus security planAnd it would not let me activate itThe technician tried it twiceThey said that something is blocking them from activating the virus protectionSo I took the protection plan back to Walmart with the receipt to get my money backThe assistant manage, *** told me that I can not get my money back Friday, December 30, at 12:15pmI have a virus protection I cannot get activated and I want my money back
Product_Or_Service: Mcafee-Antivirus plus
I dropped my son's prescription off on Aug *** the tech told me it would be ready on ThursdayApparently she didn't release it to be filled until that FridayO again I was told TuesdayTuesday Aug is here and I'm told that they might have his meds on Thursday if they have it in the warehouse Furious I go get the script to take it elsewhereOn my way out the door I spot the ***Manager *** I explain to him what went on and show the scriptI look around, and says "the store manager will be here soon, he will talk to them and find out what's going onSorry this happened"And the conversation is endedPlease explained to be how you are going to take care of it when you didn't even ask my name? I took it to my local pharmacy to be filledMedicaid denied for noncompliance since several doses have been missed!!! Thanks Walmart!!!
My wife was robbed in this store yesterday A friend of ours was shot with a bb gun in the parking lot last year We believe the staff may be involved My wife is months pregnantShe put her purse down to look at some items , turned around and her purse was gone The staff was unwilling to assist The Manger of the store ,***, refused to allow us to review any type of camera footage that would help determine who had robbed my wife He was cold, rude, inconsiderate, and very standoffish I called yesterday and was told that I would get all the help I needed ***, the manger of the store stated "I run a multi-million dollar business and our company policies are in place" Is this the type of manger that we want in our city or our stores A person who is there to protect the criminal elements working his store He should be ashamed for envoking company policy to protect a criminal Either he is working with the criminals or he is to careless to be working at a "multi-million" dollar company Crime has been a big problem at this walmart for many years I have seen fights, drug use and sales, and basic disregard for general cleanliness at this storePlease beware of this place and watch out for the general manger *** as I believe he is there to protect criminals!
WALMART SERVICE CENTER REVIEWMy wife took her RAVto have a simple oil change done at the service center at WalmartWe provided our own Toyota Filter and bought oil there and after the oil change the next day she drives all the way out to Jordan Lake for the day and after arriving she sees a large pool of oilShe then drives back to Clayton where I meet her at WalmartAssuming the service tech forgot to put the o-ring in when he replaced the oil filter the manager agreed to provide us with an oil change and gave my wife $50, a $Walmart gift card & a free oil change for the inconvenience of having to drive back to Walmart and oh yea possibly almost destroying her engineThey perform the oil change again and the car is still leaking oil and we realize that the damage was worse than expectedSo now I have to rush to the Toyota dealership and find out what the damage isThe service tech at Walmart had either dropped or overtightened the filter cap causing a crack so when pressure was applied as oil was running through the filter it would leakIt took about two days to make the repairs and get the car back from ToyotaDuring this time my wife could not work driving for LYFT as that's what she does to help bring in some extra cashAfter talking to the Service Center Manager I explained my wife is out two days of work and he explained I would have to work with the claims agent for Walmart and that he will submit the report and claims would contact meWell days later I finally get a call and the claim agent says that they will pay the $260+ for the repair that I had to pay out of pocket forI explained to him that my wife drives for LYFT and couldn't work that Thursday or Friday and now we are out a lot more money than $260+He states that they do not negotiate claims for lost wages and that I would only be reimbursed for the repair cost and now my only option is to take Walmart to small claims court just to recoup the wages my wife would have made those daysIt's a shame a billion dollar corporation treats their customers like this and refuses to do the right thingI will say the only bright spot in all of it though was the service manager at Walmart was very helpful and niceI'm just disappointed that Walmart would not do the right thingI would not recommend the Walmart in Clayton or any Walmart service center as they refuse to reimburse for any lost wages regardless of the situation so if you use your vehicle for work stay away from there service centersHopefully this review is helpful and no one else has to go through an experience like this
Receipt look up due to original receipt ink completely fading
I previously made a purchase of a Hoover Carpet Cleaner and a Black and Decker VacuumI kept the receipt for warranty purposes however the receipt faded completely and there is not a trace of ink leftI have gone back and forth between the customer service number and the store to find the appropriate receipt so I can bring my carpet cleaner to a service center to be repairedThe "Home Office" as they referred to themselves said I would have no issues if I went into the store to further investigate my receipt infoWhen I came in I had to wait at least minutes for the csm to arrive to look up the receiptWhen I gave her the date of the transaction she gave me a hard time saying she could not look up a receipt that old (11/10/16) The "Home Office" knew this date and never said this would be an issueI informed the csm of this and she begrudgingly started her searchTo our discovery this was not the appropriate rece
Tried to buy a Money order and broke the paymnet of money order into payments and order was cancelled and card that was used was never refunded
On July 19, My wife attempted to buy a Money Order for $with two re-loadable debit cards with her name embossed on them issued by our bankeach card had $loaded and the first card I will call card A was swiped for $payment and the system said declined due to available host timeout so she used the second card I will call Card B and the payment went through for $500, next she tried to use the card A again for the remainder of $and the payment was declined due to reason She then asked for the entire order to be cancelled and the CSR cancelled the transaction and she asked for a receiptAfter much waiting and calling over two other people she was given what looks like a transaction history showing the two cards the amounts takenBy looking up the cards we see that card A was refunded $the same day on July
Beware of purchasing prescription drugs at Walmart, by using GoodRx, I was able to compare drug prices and they are often many times more expensive than other pharmacies, this is echoed in the latest issue of Consumer's Report Do not believe that their other pricing extends to their pharmacy
I bought a carpet shampooer 06/23/I returned it unopened for a return because I found a cheaper one, and it was a different dirty product inside
I bought a carpet shampooer on 06/23/for plus taxThe next day I found a cheaper one at a different store, so decided to return the unopened one I bought at WalmartThe customer service cashier opened the box, scanned the product for returned, and noticed when she opened the box something was differentShe took it out and there was a completely different product, extremely dirty and wet, and flat out discussing insideShe said what most likely happened is someone returned it and no one looked inside before putting it back on the shelfThey called a manager over and he said he could not accept the productHe's supposed to do some sort of investigation, but my complaint is, how in the world could Walmart not check their products before putting them on the shelves? How are customers supposed to know that the product insid
I purchase two tires on last nightWhen leaving the store I tried to crank my car and my key was broke
Walmart broke my car key
refund wanted for minutes bought for a defective phone
I bought two of their cell phones and the minutes to get them started, but when I activated them, they were not working, so I returned the phones but they would not refund the cards that I bought
gift card and coupon value at @twenty dollars
was at a walmart store yesterday with a gift card and a coupon value for instead of removing these amount they were addedEmployees did not know what they were doing spend two hours for nothing and now I am out of the coupon and gift cardtried the store no one answers,try calling gift card hotline they say out of service the gift card was issued from returnCan you help get across walmart executivetried nemerous times but no one responds .thanks
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refused
The store advertised a price online, and other Wal-Mart stores in townWhen attempting to price match their own business they refusedI attempted to match the price shown online and the price that was shown and advertised in other Wal-Mart's in town, but was told they wouldn'tThe manager and cashier said the discount was too large compared to their own price in storeThe price advertised on the sticker was one amount, and rang up $higher at the checkoutThe item in question is Walmart #: XXXXXXXXXWhich rang up in store, showed $on the label in aisle, and shows $at other local Wal-Mart's
Purchased serv plan bcause Walmart teller said to just in case something happens to tvFound out plan doesn't cover accidental damage
Purchased 55" Samsung Smart TV from Walmart, North Point Blvd in Dundalk, MD, ST# XXXXX, TR# XXXXXProduct Serial # 04MY3CBJXXXXXX, Model # *** Service plan # XXXXXXXXXXXX, Purchase Date 2/25/Male Walmart Teller said to purchase yrservice plan just in case something happens to television, so I paid $for service planAfter purchase of service plan male teller said I can't bring TV back to store I have to call Asurion to service the tvCalled Asurion today 7/17/service plan information and receipt information to fix tvAsurion tech said they don't repair or replace accidental damage to televisionHad I known the the plan only covers if the TV stop working on it own, I would have never spend and wasted $Service plan should be explained to Walmart customers before purchasing it not after buying itWant refund
Purchased glasses in June, both lenses devolved magic cracksWarrantied onceThey refuse to take care of the issue @hand
Ordered prescription glasses 4/28/the lenses were warrantied in JuneFor the exact same issue I'm having nowHence not fixing the problem only putting a bandaid on the problem long enough to claim stupid and that they cannot help fix my cracking issueThe crack itself is not from misuseIt's clear by the fact they have been warrantied alreadyI was in Walmart about weeks ago to have the lenses warrantied again and they started the processes and had to stop because she said she was in the middle of a remodel and couldn't help meAnd that I needed to go to another Walmart store to have the warranty taken care ofI go to another Walmart store and they look at me like I'm crazy and say they can't warranty anythingso I don't have time to play Walmart's run around game but I need resolve to this issue immediatelyThis is not what I paid for
This is a complaint against Wal Mart Family Mobile powered by T Mobile The service from this company was erratic when I first purchased the phone and called customer service multiple times They would have me restart my phone etc Finally my phone would not work from my home at all and when I was away from my house it worked as a phone sometimes I did use the phone on my wifi at my home and possibly some text messages I contacted customer service again and they advised me that they could not provide service to me and I would have to obtain another carrier She further told me that a bill had not been generated yet so she could not void it, to call when I received a bill I called at that time and they informed me that I would have to email all the information I did e mail my information and explained what had happened I received an e mail back that I would have to pay a bill of $ I then appealed that decision by e mail I was again informed that I would have to pa
Horrible customer service hereI'm a physician and was trying to help a patientI was on hold for minutes then hung up on without anyone answering the phoneSpent another minutes on holdWhen someone finally answered and I told them what happenedno reply, no apology, no acknowledgmentFinally spoke to pharmacistTried to tell her about my experience, she simply kept interrupting me and had no interest in my feedback then hung up on meI would recommend you shop elsewhere