Parker and Sons

Prompt service. Greats work. Checked my garbage disposal and said I did not need a new one. Could have told me I did. Honest service

Parker and Sons replaced my old AC and from that day forward I call on them for all my Air and Plumbing needs. From the Receptionists to the Technicians they are pleasant, informed, knowledgeable and honest. All my experiences with Parker and Sons have been stress free and the price very reasonable for their exceptional quality and service level.

[redacted] we inhaler was my tech today. I was very pleased with his knowledge, explanation of my problem and his courteous and professional manner.

When I called Parker and Sons to report a broken garbage disposal, they offered to send someone right out, and they also reminded me of our prepaid a/c and evaporative cooler spring checkup and sent a technician right out for that too. In the course of less than 2 hours, everything was done! That's why we always use Parker and Sons. Thanks, [redacted] and [redacted]...

My A/C unit stopped and when I called Parker and Sons

they sent a tech out in a couple of hours. He replaced a part and it now works great. My units are 18 years old and I know I will have to replace them soon.

Gabe Jimenez was Parker and Sons certified technician who serviced our AC system on 9/10/15. He was thorough, professional and very clear in explaining the work he had done. He stayed longer to answer two questions about our care of the units.

I have used Parker and Sons over the past year. [redacted] replaced my hot water heater in record time, courteous and extremely knowledgeable. [redacted] repaired my heater, once again, he went far above our expectations, what an amazing team you have assembled to be part of the Parker and Sons crew.

Thank you,

On time...neat..... courteous...good and informative info...would definitely use again

Our tech did a great job.

They did great, showed up on time [redacted] trouble shot the issue. Got the work done way faster than I thought it would be and left no mess. I will call Parker and sons next time I need a plumber. They did great!

"[redacted]" was great! On time on a Saturday! Already have (1) new unit still running great hence the reason we called them back for our unit #2 crisis. Already referred Parker to my Boss who took advantage of a new unit too.

Parker & Sons should be proud of their consultants! I have used Parker & Sons for the past six years for my air conditioning, plumbing and heating issues. Everyone I have dealt with has been outstanding, professional and knowledgeable.
Andy O'Crowley has been helping with my new house water softening solution. I have been so impressed with his knowledge of his product and how it works. His friendly, professional approach was outstanding. I can totally recommend this company and this consultant to anyone.

Woke up this morning to a flood in my utility room. I called Parker and Sons and the response time was excellent. This was not a standard removal and replacement. The water heater was behind a wall. Robert made the necessary modifications to the wall. in order facilitate the process. He located the warranty information for the existing unit (which had not been purchased or installed by Parker and Sons.) Robert explained the entire process including the costs. He also recommended some alternatives for the new installation so that a failure would be less likely in the future.

He was polite and professional. He cleaned up the entire area after the installation and left clear preventive maintenance instructions.

I was very satisfied with the experience and would highly recommend Parker and Sons to a friend or associate.

Had an Air Conditioning Tune Up done and the Tech noted that the secondary drain was plugged,the Tech said he emptied it. This is not true the drain is not lugged and he would have taken some of the metal work apar to empty the drain pan. This cannot be done in the time he was here. The reason I know it isn't plugged because my son who was an HVAC Tech himself checked those drains etc. before the Tech even checked the system.

I had my annual ac checkup with parker and sons. they have coupons posted at their website but apparently they do not accept their own coupons. I do not recommend doing business with these people unless you enjoy getting ripped off. parker and sons SUCK!!! I hope they go out of business soon and phoenix will be a better place without them!! do not believe a word they say on their commercials. they are just another greedy corporation.

I had them out 2 years ago over a weekend where our AC went out during the summer and was at their mercy to get it going. They stuck me with a $1000 repair bill to replace a condenser fan motor, new starting capacitors, and add 2lbs of Freon which I thought was high but didn't have the luxury to shop around. I had them back out a few months later as it wasn't cooling that well and the fan motor was making excessive noise, the technician said that the noise was common and not to worry about it. And for the cooling issue I told him it seems to cool alright if I don't have a filter in or use a cheap fiberglass one but if I use a pleat filter it doesn't cool that well which I used to never have that problem. The technician said that we should just use the cheap filters that there is no issue.

We just had them out again to look at the system and they said that the fan motor needs to be replaced along with the fan blade and wanted another $900 to replace them. This time the system was still cooling somewhat so I ended up shopping and was able to find a good honest AC repair tech which said that when it was repaired the first time around it appears that the first tech bent the fan blades when they replaced the motor which caused the new motor to go bad also they installed the wrong voltage starting capacitors along with doing a poor wiring job when installing the new motor. I was able to get a new OEM Goodmans fan motor, fan blade and starting capacitors installed for $200, the AC now cools as it did when it was new 10 years ago and I cannot even hear it running! He gave me a quote if I ever wanted to upgrade the unit to a 13 seer Goodmans for $2500... Parker and Sons quoted me $7000 for the same thing!!!

I would recommend everyone to steer far far away from Parker and Sons!!!

I feel over $400 for a cracked kitchen drain nut and pipe and snaking a toilet a lot of money!!! Next time I will wait until I can get to the store and by a bottle of draino!!!

Each time I have had Parker and Sons for my plumbing and/or A/C needs, they have provided me with the most competent and professional service. They take pride in their work and ensure that the work is completed correctly. I have had a number of technicians but both [redacted] and [redacted] have come several times and they are top-notch ! I have a maintenance contract and signed up for multiple years because I trust they will always give the best service. Plumbing is expensive but Parker and Sons works with the client to make it acceptable.

Patrick H.[redacted] of Parker & Sons came out this morning to fix our toilet. He was professional, answered all of our questions and was very professional. My husband and I had a few plumbing questions to ask him, and he was able to answer our questions without hesitation and gave us complete answers. We would recommend Patrick H.[redacted] to any one looking for a plumber in the East Valley. His work was very neat and clean and he couldn't have been nicer. We will use Parker & Sons in the future and request Patrick if at all possible.

I have used Parker & Sons for several years for my heating, cooling & plumbing needs and have never had a bad experience with them. They may be a little more expensive but I have always been more than satisfied. They usually come within 2 hours of receiving a call & are always polite, professional, and I have always been satisfied with the service received.

My AC went out in the middle of the night on a Friday about a week ago. I called Parker & Sons & was told I needed a new AC unit. Eric came out explained the different options, costs, warranties & how they work. Since it was now Saturday & I have health issues Eric installed a portable ac unit in the bedroom so we could have some cooling until the new unit could be installed. This was above & beyond what I expected

Sean & Cesar were the installers and they were awesome as well. They were in the attic most of the day on one of the hottest days of the year. They laid tarps down to prevent dust, dirt and damage to the floors. They hardly took a break & cleaned everything up even going so far as to clean fingerprints off the walls they inadvertently touched. They installed a new thermostat & CO monitor & explained how to use them.

I can't say enough good things about the service I received & Parker & Sons has me as a customer for life