We have attached copies of the signed documents to this response. The customer signed the documents on May 16, 2011. Our recovery department will be willing to work with the customer to make arrangements to fulfill the obligation. Once paid in full, we will report to the credit bureaus as a paid in full account
We purchased a contract from Student Advisors Temecula (dealer) on October 19, for the customer to finance the documentation preparation fee the dealer charged to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan relief bureaucracy on behalf of the customer. The dealer had started this process in July, which was when the bureau was accessed on behalf of the customer. That transaction was not completed, and was re-submitted on October 18, and a new inquiry was done to the customer's bureau. The dealer informed us on October 27, to cancel the account, which was done on October 30, 2017. However, the inquiry cannot be removed since the dealer had authorization from the customer to work on the loan applicationThe customer has no further obligation to Equitable Acceptance
We purchased a contract from Student Enrollment Center ("dealer") on October 17, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into
a written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracy. We also have a recorded verification call done with the customer prior to funding the loan. According to the documents received from the dealer, the dealer enrolled the customer in the Pay As Your Earn program which had an Estimated New Monthly Payment of $for the first year. After the first year, the dealer would re-certify or re-enroll the customer into the best program based on the customer's financial situation. Any questions regarding the student loans or which program the customer qualifies for, need to be address with the dealer at ***. We look forward to having the customer fulfilling their obligation to us
We purchased a contract from *** *** Team, LLC, aka *** *** (dealer) on July 11, for the customer to finance the documentation preparation fee charged for the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer
and dealer entered into a written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracy. We have received all monthly payments from the customer for this account since inception. On advise of our legal counsel, since the customer has also filed a Consumer Finance Protection Bureau (CFPB) complaint, we have cancelled this account back to the dealer. The customer has no further obligation to us at this time. Any refund of money would have to be from the dealer since they own the contract
We purchased a contract from *** *** *** (dealer) for the customer to finance the document preparation fee the dealer charged to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a written agreement, which
Equitable acceptance was not involved and clearly states the dealer was offering a service to help navigate the student loan relief bureaucracy. If the customer has an issue with the status of her student loans, she needs to contact the dealer to resolveEquitable has nothing to do with the student loans, only with the finance of the fee charged by the dealer to do the work. Of course the third party loan servicer would not like the dealer taking business away from them, but that is the business the dealer is in. They help customer's with student loans to find the best program available to the customer based on several factors which can be, but not limited to income, amount of loans, time to repay loans, and rate. The dealer fits the customer into the best program for the customer, and will help them re-enroll into the best program again for three years based on what the customer agreed toThe customer has paid on time payments on her account with us, for that we say thank you. We look forward to having the customer fulfilling her obligation to us so we do not have to report negatively to the credit bureaus. We will not be cancelling or refunding any money on this account
We purchased a contract from *** *** *** aka *** *** *** (dealer) on December 22, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The
customer and dealer entered into a written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracy. We also have a recorded verification call done prior to funding which explained the transaction and Equitable Acceptance's role. Equitable Acceptance is not the company that worked with the DOE or other student loan finance company. The customer needs to contract the dealer to find out the status of student loans and what program the customer is in. Part of the service the customer is paying for is for re-enrollment into the best program for the customer's circumstances. The dealer's phone number is ###-###-####. We look forward to having the customer fulfilling their obligation to us
Initial Business Response /* (1000, 5, 2015/11/19) */
We purchased a contract from *** to finance the service they provided for the customerThe service is that they will work with the government to refinance existing student loan debtThis loan is separate of the amount owed
for the student loansWe do not work with the customer or the government, this is all done by ***It sounds like the issue here is with *** since they were working with the customer about the student loan refinancing If there is any questions about the student loans, they must be directed to ***Our account needs to be paid along with any new student loan debtWe look forward to having the customer fulfill their obligation to us We would encourage the customer to pay this account as they agreed so their credit bureau does not become negatively affected
We purchased a contract from *** *** ("dealer") on June 1, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education ("DOE") to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt bureaucracy. The dealer has many programs to work with from the DOE to determine which one is best for the customer based on his financial situation. The program the dealer enrolled the customer in was the Pay As You Earn with a low payment to the student loansThe dealer included two years additional Free Monitoring and Re-enrollment as part of the fee paid. Any questions regarding re-enrollment or status of student loans need to be addressed by the dealer, their phone number is ###-###-####. The payments paid to EAC are for repayment of the fee charged by the dealer and is a separate payment from the student loan debt. We look forward to having the customer fulfilling his obligation to EAC
We purchased a contract from *** *** *** ("dealer") on September 15, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education ("DOE") to refinance or consolidate student loan debt. The customer and dealer
entered into a written agreement, which Equitable Acceptance Corporation ("EAC") was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt bureaucracy. The dealer has many options available to them from the DOE to choose from based on the customer's financial situation. According to the consumer agreement between the dealer and customer, the customer was set up into the Pay As You Earn program with a zero payment on the student loans for months. The dealer also offered years of monitoring and re-enrollment as part of the documentation fee paid for by the customer. The customer will need to re-enroll with the DOE to stay in the program, and the dealer will assist with the enrollment. If the customer has any other issues with her student loans or with the process, she must contact the dealer at ###-###-####. We look forward to having the customer fulfilling her obligation to EAC
We purchased a contract from United Air Systems, LLC on November 11, for *** *** to purchase a Hyla Cleaning System. She has given us permission to speak to *** *** about this account. We have told them on several occaisons that we could not cancel this account by
picking up the product purchased. The obligation the customer has with us is to repay the loan, not give the product back to us. We have attempted to reach the customer about thie account several times, and at different times in an attempt to speak to her about the past due paymentsMostly our calls were unsuccessful. This account became seriously past due and has been charged off. If the customer would like to fulfill her obligation to us, they can call our recovery department to make arrangements
We purchased a contract from *** *** *** *** ("dealer") on March 2, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracyWe also have a recorded verification call done with the customer prior to funding the loan which explained the transaction. The amount paid to us is for the fee, not paid towards the student loans as the complaint suggests. The dealer enrolled the customer in the best repayment plan based on the customer's financial situation, which may be a zero payment plan for student loan payments. However, the customer needs to be re-enrolled each year for that benefit, which the dealer can help with as part of the upfront fee the customer paid for. If the customer has questions about the process, or about her student loans, she must contact the dealer at ###-###-####. We look forward to having the customer fulfilling her obligation to us
We purchased a contract from Processing Concepts, LLC (dealer) on April 22, 2016 for the fee the dealer charges to help the customer consolidate student loans. The loan was set up for monthly payments of $to begin June 25, To date we have not received any money for payments
We attempted to collect on this account several times without success as the credit card information the customer gave us for automatic payments declined each month. We did not access her credit card for the $the customer is stating. We did leave calls to speak to the customer about her account. The recorded verification call done with the customer indicated the loan with Equitable and when the payments would start. The customer spoke to our collection manager on August 8, and was beligerent and name calling and the manager ended the call. We would like to work with the customer to resolve this issue in a calm, respectful mannerWe look forward to having the customer fulfilling her obligation to us so that this does not become a negative on her credit bureau
We purchased a contract from *** *** *** (dealer) on August 10, for the fee the dealer charges to work with the Department of Education (DOE) to consolidate the customer's student loans. The account was verified with the customer prior to funding. The first payment on
the account is due November 15, 2016. This account was reported to the credit bureau as an open account in September. The documents we received to process the account were signed by the customer on August 1, 2016. We have attached copies of the signed documents. We do not cancel accounts, unless directed to do so by the dealer. The customer needs to contact the dealer and make sure they have completed the work they were doing for her. We look forwared to having he customer fulfill her obligatin to us
We are presently not reporting any derogatory status on this account The account was never over thirty days late which would have lead to a negative reporting The late fee in question, for $for the January payment, was assessed January when the payment due on January was not paid
The payment was received on February 1, and the late fee came out of the amount sent inHowever, the amount sent was short $for the late fee owing, so that amount becomes a principal amount owing(The last two payment paid were sent with an extra $each, so reduced the $owing to $9.40) The account is now paid current with the payment paid March The next payment owing is April This account is in good standing with us and has been reported to the credit bureaus as satisfactoryWe apologize for any confusion this may have caused
We purchased a contract from *** *** aka *** *** Team, LLC ("dealer") on February 8, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education (DOE) to consolidate or refinance student loan debt. The
customer and dealer entered into a written agreement, which Equitable Acceptance Corporation (EAC) was not involved and clearly stated the dealer was offering a service to help navigate the student loan relief bureaucracy. We also have a recorded verification call done with the customer prior to funding the loan which explained the transaction and the customer's acknowledgment of the transaction. Any contact with the customer prior to the purchase of the contract was done by and with the dealer. The dealer has many programs to choose from depending on the customer's financial situation. The dealer enrolled the customer in a zero payment on the student loans for the first year. Each year the customer needs to re-enroll in the program to not make payments on the student loans. The dealer offered to re-enroll for two years after the initial enrollment as part of the fee paid upfront. If the customer has questions about the student loans, or the re-enrollment process, she needs to contact the dealer's customer service department at ###-###-####. We look forward to having the customer fulfilling her obligation to us to prevent us from reporting negatively on her credit file
We are not sure what is being rejected. We purchased a contract from the dealer who created the documents and sold their service to the customer. The customer agreed to having them do the service that we are not involved with, and now the customer wants out of the contract. As previously stated, we closed the account and the customer has no further obligation to us. If the customer has an issue with the way the dealer sold their services, the complaint should be against them
After reviewing this account, we have agreed to accepting the $from the customer to close the account. We spoke to the customer after this complaint was submitted, and had spoken to him on previous occasions to rectify this accoiunt. As we instructed the customer, when he calls to
make sure we have received his check for the agreed amount, we will waive the interest and late fee and close the account. We must receive his check prior to May 20, 2016 to avoid further charges being added and having to be paid by him
I am rejecting this response because:Hello, I appreciate the response from both you and the businessMy issue as I had stated in my initial complaint is the fact that the services that were financed through Equitable acceptance for *** *** is not being fulfilledI have still had several emails not responded from *** *** and I also called Equitable acceptance to try and back out of the agreement that I was inUnfortunately that did not workI understand fully that I signed the agreement and I financed the money is involved to get the hell from *** *** in that *** *** originally did get the work done that was supposed to be doneHowever it was supposed to cover all future filings which it did not, and their communication with me has been non existent. I I also have a friend that told me that *** *** and Equitable acceptance itself is a scam and that there's a class action lawsuit going on again student have the kids and what they're doingThe Department of Education also told me that they heard of *** *** but they don't know what they do and everything that we did with *** could have very easily been done on my ownMy friend also had mentioned she paid off Equitable Acceptance in full and they're still trying to charge her every month for something that was already paid for. My question is:IS there a class action lawsuit against *** *** and Equitable Acceptance? What do I do about the fact that I cannot pay this monthly fee for a service *** *** is not fulfilling? hThank you,*** ***
We purchased a contract from *** Corporation (dealer) on October 11, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly states the dealer was offering a service to help navigate the student loan debt relief bureaucracyThis is a separate account from the consolidation being done by the dealer, which was explained in the verification call done with the customer prior to funding. We look forward to having the customer fulfilling her obligation to us. If there are questions about the status of the student loans, they need to be addressed by the dealer
We have attached copies of the signed documents to this response. The customer signed the documents on May 16, 2011. Our recovery department will be willing to work with the customer to make arrangements to fulfill the obligation. Once paid in full, we will report to the credit bureaus as a paid in full account
We purchased a contract from Student Advisors Temecula (dealer) on October 19, for the customer to finance the documentation preparation fee the dealer charged to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan relief bureaucracy on behalf of the customer. The dealer had started this process in July, which was when the bureau was accessed on behalf of the customer. That transaction was not completed, and was re-submitted on October 18, and a new inquiry was done to the customer's bureau. The dealer informed us on October 27, to cancel the account, which was done on October 30, 2017. However, the inquiry cannot be removed since the dealer had authorization from the customer to work on the loan applicationThe customer has no further obligation to Equitable Acceptance
We purchased a contract from Student Enrollment Center ("dealer") on October 17, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into
a written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracy. We also have a recorded verification call done with the customer prior to funding the loan. According to the documents received from the dealer, the dealer enrolled the customer in the Pay As Your Earn program which had an Estimated New Monthly Payment of $for the first year. After the first year, the dealer would re-certify or re-enroll the customer into the best program based on the customer's financial situation. Any questions regarding the student loans or which program the customer qualifies for, need to be address with the dealer at ***. We look forward to having the customer fulfilling their obligation to us
We purchased a contract from *** *** Team, LLC, aka *** *** (dealer) on July 11, for the customer to finance the documentation preparation fee charged for the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer
and dealer entered into a written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracy. We have received all monthly payments from the customer for this account since inception. On advise of our legal counsel, since the customer has also filed a Consumer Finance Protection Bureau (CFPB) complaint, we have cancelled this account back to the dealer. The customer has no further obligation to us at this time. Any refund of money would have to be from the dealer since they own the contract
We purchased a contract from *** *** *** (dealer) for the customer to finance the document preparation fee the dealer charged to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a written agreement, which
Equitable acceptance was not involved and clearly states the dealer was offering a service to help navigate the student loan relief bureaucracy. If the customer has an issue with the status of her student loans, she needs to contact the dealer to resolveEquitable has nothing to do with the student loans, only with the finance of the fee charged by the dealer to do the work. Of course the third party loan servicer would not like the dealer taking business away from them, but that is the business the dealer is in. They help customer's with student loans to find the best program available to the customer based on several factors which can be, but not limited to income, amount of loans, time to repay loans, and rate. The dealer fits the customer into the best program for the customer, and will help them re-enroll into the best program again for three years based on what the customer agreed toThe customer has paid on time payments on her account with us, for that we say thank you. We look forward to having the customer fulfilling her obligation to us so we do not have to report negatively to the credit bureaus. We will not be cancelling or refunding any money on this account
We purchased a contract from *** *** *** aka *** *** *** (dealer) on December 22, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The
customer and dealer entered into a written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracy. We also have a recorded verification call done prior to funding which explained the transaction and Equitable Acceptance's role. Equitable Acceptance is not the company that worked with the DOE or other student loan finance company. The customer needs to contract the dealer to find out the status of student loans and what program the customer is in. Part of the service the customer is paying for is for re-enrollment into the best program for the customer's circumstances. The dealer's phone number is ###-###-####. We look forward to having the customer fulfilling their obligation to us
Initial Business Response /* (1000, 5, 2015/11/19) */
We purchased a contract from *** to finance the service they provided for the customerThe service is that they will work with the government to refinance existing student loan debtThis loan is separate of the amount owed
for the student loansWe do not work with the customer or the government, this is all done by ***It sounds like the issue here is with *** since they were working with the customer about the student loan refinancing If there is any questions about the student loans, they must be directed to ***Our account needs to be paid along with any new student loan debtWe look forward to having the customer fulfill their obligation to us We would encourage the customer to pay this account as they agreed so their credit bureau does not become negatively affected
We purchased a contract from *** *** ("dealer") on June 1, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education ("DOE") to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt bureaucracy. The dealer has many programs to work with from the DOE to determine which one is best for the customer based on his financial situation. The program the dealer enrolled the customer in was the Pay As You Earn with a low payment to the student loansThe dealer included two years additional Free Monitoring and Re-enrollment as part of the fee paid. Any questions regarding re-enrollment or status of student loans need to be addressed by the dealer, their phone number is ###-###-####. The payments paid to EAC are for repayment of the fee charged by the dealer and is a separate payment from the student loan debt. We look forward to having the customer fulfilling his obligation to EAC
We purchased a contract from *** *** *** ("dealer") on September 15, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education ("DOE") to refinance or consolidate student loan debt. The customer and dealer
entered into a written agreement, which Equitable Acceptance Corporation ("EAC") was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt bureaucracy. The dealer has many options available to them from the DOE to choose from based on the customer's financial situation. According to the consumer agreement between the dealer and customer, the customer was set up into the Pay As You Earn program with a zero payment on the student loans for months. The dealer also offered years of monitoring and re-enrollment as part of the documentation fee paid for by the customer. The customer will need to re-enroll with the DOE to stay in the program, and the dealer will assist with the enrollment. If the customer has any other issues with her student loans or with the process, she must contact the dealer at ###-###-####. We look forward to having the customer fulfilling her obligation to EAC
Attached is our response to this complaintWe look forward to having the customer fulfilling her obligation to us
We purchased a contract from United Air Systems, LLC on November 11, for *** *** to purchase a Hyla Cleaning System. She has given us permission to speak to *** *** about this account. We have told them on several occaisons that we could not cancel this account by
picking up the product purchased. The obligation the customer has with us is to repay the loan, not give the product back to us. We have attempted to reach the customer about thie account several times, and at different times in an attempt to speak to her about the past due paymentsMostly our calls were unsuccessful. This account became seriously past due and has been charged off. If the customer would like to fulfill her obligation to us, they can call our recovery department to make arrangements
We purchased a contract from *** *** *** *** ("dealer") on March 2, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly stated the dealer was offering a service to help navigate the student loan debt relief bureaucracyWe also have a recorded verification call done with the customer prior to funding the loan which explained the transaction. The amount paid to us is for the fee, not paid towards the student loans as the complaint suggests. The dealer enrolled the customer in the best repayment plan based on the customer's financial situation, which may be a zero payment plan for student loan payments. However, the customer needs to be re-enrolled each year for that benefit, which the dealer can help with as part of the upfront fee the customer paid for. If the customer has questions about the process, or about her student loans, she must contact the dealer at ###-###-####. We look forward to having the customer fulfilling her obligation to us
We purchased a contract from Processing Concepts, LLC (dealer) on April 22, 2016 for the fee the dealer charges to help the customer consolidate student loans. The loan was set up for monthly payments of $to begin June 25, To date we have not received any money for payments
We attempted to collect on this account several times without success as the credit card information the customer gave us for automatic payments declined each month. We did not access her credit card for the $the customer is stating. We did leave calls to speak to the customer about her account. The recorded verification call done with the customer indicated the loan with Equitable and when the payments would start. The customer spoke to our collection manager on August 8, and was beligerent and name calling and the manager ended the call. We would like to work with the customer to resolve this issue in a calm, respectful mannerWe look forward to having the customer fulfilling her obligation to us so that this does not become a negative on her credit bureau
We purchased a contract from *** *** *** (dealer) on August 10, for the fee the dealer charges to work with the Department of Education (DOE) to consolidate the customer's student loans. The account was verified with the customer prior to funding. The first payment on
the account is due November 15, 2016. This account was reported to the credit bureau as an open account in September. The documents we received to process the account were signed by the customer on August 1, 2016. We have attached copies of the signed documents. We do not cancel accounts, unless directed to do so by the dealer. The customer needs to contact the dealer and make sure they have completed the work they were doing for her. We look forwared to having he customer fulfill her obligatin to us
We are presently not reporting any derogatory status on this account The account was never over thirty days late which would have lead to a negative reporting The late fee in question, for $for the January payment, was assessed January when the payment due on January was not paid
The payment was received on February 1, and the late fee came out of the amount sent inHowever, the amount sent was short $for the late fee owing, so that amount becomes a principal amount owing(The last two payment paid were sent with an extra $each, so reduced the $owing to $9.40) The account is now paid current with the payment paid March The next payment owing is April This account is in good standing with us and has been reported to the credit bureaus as satisfactoryWe apologize for any confusion this may have caused
We purchased a contract from *** *** aka *** *** Team, LLC ("dealer") on February 8, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education (DOE) to consolidate or refinance student loan debt. The
customer and dealer entered into a written agreement, which Equitable Acceptance Corporation (EAC) was not involved and clearly stated the dealer was offering a service to help navigate the student loan relief bureaucracy. We also have a recorded verification call done with the customer prior to funding the loan which explained the transaction and the customer's acknowledgment of the transaction. Any contact with the customer prior to the purchase of the contract was done by and with the dealer. The dealer has many programs to choose from depending on the customer's financial situation. The dealer enrolled the customer in a zero payment on the student loans for the first year. Each year the customer needs to re-enroll in the program to not make payments on the student loans. The dealer offered to re-enroll for two years after the initial enrollment as part of the fee paid upfront. If the customer has questions about the student loans, or the re-enrollment process, she needs to contact the dealer's customer service department at ###-###-####. We look forward to having the customer fulfilling her obligation to us to prevent us from reporting negatively on her credit file
We are not sure what is being rejected. We purchased a contract from the dealer who created the documents and sold their service to the customer. The customer agreed to having them do the service that we are not involved with, and now the customer wants out of the contract. As previously stated, we closed the account and the customer has no further obligation to us. If the customer has an issue with the way the dealer sold their services, the complaint should be against them
After reviewing this account, we have agreed to accepting the $from the customer to close the account. We spoke to the customer after this complaint was submitted, and had spoken to him on previous occasions to rectify this accoiunt. As we instructed the customer, when he calls to
make sure we have received his check for the agreed amount, we will waive the interest and late fee and close the account. We must receive his check prior to May 20, 2016 to avoid further charges being added and having to be paid by him
I am rejecting this response because:Hello, I appreciate the response from both you and the businessMy issue as I had stated in my initial complaint is the fact that the services that were financed through Equitable acceptance for *** *** is not being fulfilledI have still had several emails not responded from *** *** and I also called Equitable acceptance to try and back out of the agreement that I was inUnfortunately that did not workI understand fully that I signed the agreement and I financed the money is involved to get the hell from *** *** in that *** *** originally did get the work done that was supposed to be doneHowever it was supposed to cover all future filings which it did not, and their communication with me has been non existent. I I also have a friend that told me that *** *** and Equitable acceptance itself is a scam and that there's a class action lawsuit going on again student have the kids and what they're doingThe Department of Education also told me that they heard of *** *** but they don't know what they do and everything that we did with *** could have very easily been done on my ownMy friend also had mentioned she paid off Equitable Acceptance in full and they're still trying to charge her every month for something that was already paid for. My question is:IS there a class action lawsuit against *** *** and Equitable Acceptance? What do I do about the fact that I cannot pay this monthly fee for a service *** *** is not fulfilling? hThank you,*** ***
We purchased a contract from *** Corporation (dealer) on October 11, for the customer to finance the documentation preparation fee charged by the dealer to work with the Department of Education to refinance or consolidate student loan debt. The customer and dealer entered into a
written agreement, which Equitable Acceptance was not involved and clearly states the dealer was offering a service to help navigate the student loan debt relief bureaucracyThis is a separate account from the consolidation being done by the dealer, which was explained in the verification call done with the customer prior to funding. We look forward to having the customer fulfilling her obligation to us. If there are questions about the status of the student loans, they need to be addressed by the dealer