New Leaf Naturals Reviews (%countItem)
New Leaf Naturals Rating
Address: 1802 N Howard Ave # 4587, Tampa, Florida, United States, 33607-3461
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Was charged two 84.84 charges
Online with my bank card
Want my money back
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil and New Left Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 12/09/2019which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 12/25/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service support on (12/28/2019) and as a ONE TIME courtesy, we have refunded you back $89.84 and $89.82.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call me directly at (877) 242-8554.. My name is Jesse and I am here to help!
I'm having problems getting a refund for products I not only did not order, but, never received.
I am an 81 year old, very recent, widow. I ordered a promotional product online and was charged much more than advertised for it. Then, even though I did not ask to continue receiving anymore, I was charged $179.66 for three more months and never received anything. If I had received the product a second time, I would have returned it and cancelled with them. However, I have called all three numbers provided, through the bank and online and, one number is a "third party" that wouldn't even reveal the name of the company they represent. The next number was from online and it was the number to NuLeaf Naturals (not this New Leaf Naturals) and they immediately said that they were receiving hundreds of calls about this fraudulent company and they were in the process of a lawsuit against them. Then, they gave me, what they thought was the actual New Leaf Naturals phone number, and it went straight to the "third party" people. You cannot even reach this New Leaf Naturals company as they are using another company's number and then have the "third party" people who do absolutely nothing. They said I should have returned the things and cancelled, but, that's impossible when you're not receiving anything to return or call and cancel. They are going by another name, as well, when charging people, and that is EVERLASTNUTRAOIL, per my bank, and that "company" cannot even be found online anywhere.
I am asking for the money back that I was charged, for each month, after the first, one time order. I never received the continuing product and never gave my permission for any other order. You cannot return a product you never received or call and cancel when you have nothing being sent to you to make you aware of what's going on.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil and New Left Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/09/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 10/25/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service support on (12/30/2019) and as a ONE TIME courtesy, we have refunded you back $89.84 and $89.82.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call me directly at (877) 242-8554.
(The consumer indicated he/she DID NOT accept the response from the business.)
I cannot return or cancel something I never received. I got the December package Dec. 30, refused and returned Dec. 31 as I would have done had I received anything, other than initial order, in Oct. Or Nov.
Once again CANNOT RETURN OR CANCEL WHAT WAS NOT RECEIVED!!!!!
Hello ***,
Your account was already cancelled and refunded. No need to return any products from us.
Thank you
I ordered the trial product only to find additional charges on my credit card. When I called the company to inquire, they told me that it was clearly stated that if I kept the 15 day trial product, they would bill me for a 30 day supply. What sense does that make? I didn't receive a 3 day supply. Nor did I ever see any documentation about additional charges. When I told him this must be a scam, he hung up on me. I should have ckd on line before placing the order but I looked very carefully for anything that could get me into a subscription, and there was nothing. Should have known better.
Wish I could give it 0 stars! This is definitely a scam! I had the same problem as David D. They promised the trial size at a limited cost a little over $6 and I ended up getting a $89 charge! There was no information that said I had to cancel within a time limit. If it wasn't for my Capital One credit card I never would have noticed until the bill came. I had to cancel and then they tried to sell it to me for $20! I told them I wouldn't do that and they told me to send the unopen product back and they would remove the charge. I notified the credit card company. We'll see what happens.
I recived an unwanted charge for $89 dollars and my bank tells me its a reoccuring charge that I signed up for. which I did not.
I first purchased two bottles for around $6. Then I get a notification from my bank that a reoccuring charge of $89 will be charged to my account monthly. I do not want these oils nor the charge. Every contact my grandson and I have made has been meet with excuses and no solution. I have tried to stop payment from my bank however they say I have to talk to the company since it is reoccuring billing.
I am looking for a cancellation of the account and reoccuring billing. If possible a refund for products I did not order.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil and New Left Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/27/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 11/12/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account as of today (12/30/2019 and as a ONE TIME courtesy, we have refunded you back $89.84 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call me directly at (877) 242-8554.. My name is Jesse and I am here to help!
Complaint follows the same pattern as other complaints right down to the dollar and cents figures.
I conducted a transaction with New Leaf on 20 October 2019 with the tracking number of ***. Order summary as follows.
Name Quantity Price
New Leaf - OIL 1 $6.84
New Leaf - CAPS 1 $6.82
Total: $13.66
Requesting all additional charges above the 13.66 be refunded and since I am unable to send the bottles back I would consider that the initial debit of 89.84 in Nov to be a loss as I have only just contacted the company telling them to stop sending and requesting they refund the extra debits.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil and New Left Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/20/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 11/05/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account as of today (12/27/2019) and as a ONE TIME courtesy, we have refunded you back $89.84 and $89.82, without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call me directly at (877) 242-8554.. My name is Jesse and I am here to help!
I RECEIVED THE PRODUCT (PREMIUM CBD OIL DROPS 300MG) AND STARTED USING IT. I HAD A BREATHING AND CHOKING PROBLEM.
AFTER A COUPLE OF DAYS OF USING THE PRODUCT I WAS HAVING A BREATHING AND CHOKING ISSUE ESPECIALLY DURING EATING. I FINALLY ASSOCIATED THE PRODUCT WITH THIS PROBLEM WHEN I TOOK THE DAILY DOSE AND ABOUT 30 TO 45 MINUTES LATER I HAD THE CHOKING ISSUE AGAIN WITHOUT CONSUMING FOOD. THE CONTENTS OF THE BOTTLE HAS A VISCOSITY MORE LIKE WATER INSTEAD OF CBD OILS I HAVE USED IN THE PAST THAT WERE MUCH THICKER IN CONSISTANCY. DO YOU HAVE ANY LAB RESULTS PERTAINING SPECIFICALLY RELATED TO THIS PRODUCT? I AM STILL HAVING ISSUES WITH MY THROAT SINCE I STOPPED USING THE PRODUCT ABOUT 5 DAYS AGO.
A FULL REFUND AND AN INDEPENDENT LABORATORY ANALYSIS OF THIS PRODUCT. THERE MAY BE INGREDIENTS IN THE PRODUCT THAT HAVE SIGNIFICANT ALLERGIC CONTENT HARMFUL TO HUMANS AND ANIMALS.
Hello ***,
We want this matter resolved for you. We have processed a refund for the shipping charge of $6.84.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call me directly at 813-518-8855 my name is Jesse and I am here to help!
Tried your product. Didn't work and I don't like it. Guess what you sent me another bottle of CBD oil drops that I never ordered. I am returning it
Never ordered it You just sent it
Credit my credit card immediately or I will report it to the credit card company no
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/28/2019 which you paid shipping and handling fees of $6.84. Your trial ended on 11/13/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account today (01/08/2020) and as a ONE TIME courtesy, we have refunded you back today $89.84.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call us directly at (877) 242-8554..
Thank you
This is a fraudilant company that puts you on a monthly RIP OFF PLAN!! Dont use this product!! I lost $180 in 2 months and they won't accept returns or credit my account.
#BEWARE
#RIPOFF
Bait and switch technique!! They say all you have to do is pay for shipping!! Then you notice that they have you billed for a bottle of pills along with the oil!! You think that's not bad for both products,just a shipping and handling charge!! Then you get billed for $90 dollars!!!!!!! When you call these s
s they say you didn't read the fine print!!!! They were going to charge me $180 for both products, but since it was a promotional deal I was only going to get charged $90 dollars!!!! The second person said since it was past the 14 days that you have to return the product you liked the product!! The person on the phone said I could only get back $40 dollars of the$90 that they billed me !!! That she said would take 3 to 5 days!!!! When I looked them up on line,the spelling on my bottle was different from what I looked up!!! Nu leaf naturals,the one I looked ,is a reputable business!! The one I ordered from was spelled "NEW LEAF NATURALS"! These people are a rip off, and they need to be investigated!!!!!!
I ordered CBD oil and I did not like it so I did not use it this was about a month ago and they sent me another order and charged me today I did not order anymore they took it upon their self to send the product to me and bill me I am not happy with this at all .
Ordered trial product. didn't order continuing monthly shipments of product. can't contact vendor. vendor is know scam with numerous complaints.
monthly shipment of products, automatic billings
stop shipments and automatic billings
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil and New Leaf Naturals CBD Capsulse, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 07/30/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 08/15/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account as of today (12/09/2019) and as a ONE TIME courtesy, we have refunded you back $89.84 and $89.82 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have further questions or concerns please feel free to call me directly at (800) 283-6429. My name is Jesse and I am here to help!
Thank you.
Same as other reviews, there is no information when you are ordering what you think is a free sample. Then you find charges because you need to pay for the products. No where does it say in 7 days you will be charged. No email to tell you they are going to charge you. And because you open the product you can't get full refund. Complete scam! And when you call, they are completely unapologetic to what they have done! Totally disreputable Company. Then need to be shut down!
False advertising, bad business practice.
I saw their ad online about free sample OF CBD oil and capsules product to which it says I pay only shipping.... free sample it says. But few days after receiving product, my debit card was charged $89.Ã?Ã? . I've read about other people's complaint and found the same issue. I've been billed for a different product called feel great nutra renewal.....obviously not cbd oil as sublingual to take and capsules. That whatever company it is, is no more than a crooked one. Beware people.
Not charge my account for false advertising.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD oil and New Leaf Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 11/11/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 11/27/2019, in which we didn't receive any call from you thus, your account has been kept active.
You called to cancel on 11/29/2019 and the customer service was able to cancel your account.
Since we do not normally do this, as a ONE TIME courtesy, we went ahead and process the refund of $89.84 and $89.82.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have any further questions or concerns feel free to contact us directly at (877) 242-8554.
Thank You
(The consumer indicated he/she ACCEPTED the response from the business.)
To whom, STOP sending me this stuff. I do NOT want this. I will have to send my boyfriend there because I am disabled. Thank you ***
I don't want!
I don't want!
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD oil and New Leaf Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/05/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 10/21/20019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account as of today (12/02/2019) and as a ONE TIME courtesy, we have refunded you back $19.00 and $89.82 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have any further questions or concerns feel free to contact us directly at (877) 242-8554.
Thank You
My 4th bottle has no CBD in it oil only.
I subscribed for the free product. It helped me. When I got my second delivery I felt the price was more than I was willing to pay so called to cancel subscription. Customer service dropped the price from $90. to $20. If I would continue with the subscription. I agreed. Last month the product was fine. This month it is a clear oil no CBD. It no longer is helping me. After several failed attempts of trying to get a hold of customer service I figured it must be a scam.
Cancel of subscription
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD oil and New Leaf Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 07/19/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 08/04/2019, in which we didn't receive any call from you thus, your account has been kept active.
You called us on 09/24/2019 requesting to cancel only the New Leaf CBD Capsules since only the New Leaf CBD Oil is working and we offered you a discounted price of $19.00 for the New Leaf CBD Oil.
We have cancelled your account today 12/03/2019 and as a ONE TIME courtesy, we have refunded you back $19.00 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have any further questions or concerns feel free to contact us directly at (877) 242-8554.
Thank You
unauthorized charges on credit card
ORIGINALLY ORDERED FREE SAMPLE ON LINE AND AGREED TO PAY SHIPPING AND HANDLING CHARGES. NEVER AUTHORIZED ANOTHER SHIPMENT OF THE PRODUCT.AND NEVER SIGNED UP FOR ANY SUBSCRIPTION AND MEMBER SHIP.NOTIFIED CREDIT CARD COMPANY THAT I AM DISPUTING UNAUTHORIZED CHARGES .
REMOVE CHARGES FROM MY CREDIT CARD.DON'T SEND ME ANYMORE BOTTLES.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/28/2019 which you paid shipping and handling fees of $6.84. Your trial ended on 11/13/2019, in which we didn't receive any call from you thus, your account has been kept active.
You sent us an email requesting to cancel your account on 11/25/2019. As a ONE-TIME courtesy, we went ahead and process a refund today (11/27/2019) of $89.84 back to your account.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have any further questions or concerns please contact us directly at (877) 242-8554.
Thank You
misLed on add on email.
Thought I was getting trial for postage only. Ended getting billed over $170.00
Apparently needed to call within 15 days of would get billed full price which was never disclosed and very overpriced.Very misleading.
A full or at least a partial refund as was misLed as well as product not worth price
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Naturals CBD Oil and New Leaf Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/22/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 11/07/2019, in which we didn't receive any call from you thus, your account has been kept active.
You had called to cancel on 10/20/2019 and as a ONE-TIME courtesy credit, we went ahead and process a refund today (11/27/2019) of $89.82 and $89.84 back to your account.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have any further questions or concerns please contact us directly at (877) 242-8554.
Thank You
(The consumer indicated he/she ACCEPTED the response from the business.)
Refunded totals. Am completely satisfied.
What a bunch of ***! When I received this box there was no instructions on returns or a contract of any sort. I only found the phone number here in this website, the one on my bank statement didn't work. The call center does not know who they are working for since it's a third party, they told me I could get a $10 refund st first and I said NO try again. I also told them I would send it all back, it taste like rancid vegetable oil and they can not take it, now in the trash! after another hold I was told by Ella she will cancel and refund the full amount.
Product I give a negative 10 to but Ella in customer service was very nice.
New leaf naturals put online a big ad of free CBD oil and capsules I signed up for free offer and now am getting charged.
I read an extensive ad about this New Leaf Naturals CBD oil and capsules saying this was a free offer and signed up and now I have gotten 2 credit card charges of 89.84 and 89.82 that I did not authorize. I have unopened bottles I do not want. I was of thinking it was to be a free sample.
A refund of credit card charges
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the New Leaf Natural CBD Oil and New Leaf Naturals CBD Capsules, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/02/2019 which you paid shipping and handling fees of $6.84 and $6.82. Your trial ended on 10/18/2019, in which we didn't receive any call from you thus, your account has been kept active.
You had called to cancel on 11/19/2019 and your account had been refunded a ONE TIME courtesy credit of $45.00 each of the products.
Since, we do not normally do this but as a ONE time courtesy, we will be issuing you an additional refund of $44.82 and $44.84
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have any further questions or concerns please contact us directly at (877) 242-8554.
Thank You