Natural Green Cleanse

I TRIED TO ORDER A PRODUCT AND AT THE END IT SAID MY CARD WAS DECLINEDSO I FIGURED NO WORRIES IT DIDN'T EXCEPT MY ORDER, WHICH WAS FOR A DAY FREE TRIALDAY SUPPLY,
I FOUND OUT TODAY THE TOTAL AMOUNT OF WAS TAKEN OUT OF MY ACCOUNT BECAUSE I DIDN'T STOP MY ORDER WITHIN DAYS AN ORDER WHICH IS BEING LOOKED INTO BY POSTAL SERVICE THE POLICY AND MY QUESTION WAS HOW CAN THEY TAKE OUT THE MONEY FOR DAYS WHEN I HAVE NOT GOTTON THE 14DAY FREE TRIALTHEY SAID CUZ I HADN'T CANCLED MY ORDER IN TIMEI WAS CHARGED FULL PRICE FOR THE DAY SUPPLY ACORDING TO THERE PEOPLE A DAY SUPPLY WAS SHIPPED OUT ON JANUARY 25TH SO HOW CAN THEY JUST ASSUME I WOULD NOT CANCLE ON TIME? THE FREE TRIAL WAS JUST PAY POSTAGEI WAS ALSO TOLD THIS IS WHAT THEY DO ALL THE TIME AND I'M THE FIRST ONE TO MAKE A BIG DEAL OUT OF IT.$IS A BIG DEAL TO MEAS I'M SURE TO OTHER PEOPLE ALSO MY CONCERN BECAME I'M NOT THE ONLY ONE BUT I MAY BE THE FIRST TO CHALLANGE THEMSOME THING JUST D

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.com/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began: 8/4?
Days later, your trial ended: 8/17/
Your account has been fully closed and marked for resolution and the two refunds
that you requested will be put back into your account within 2-days
Thanks,
Natural Green Cleanse
###-###-####

Please allow 3-business days for the refunds to process and it will still go through if the card has been deactivatedThanks,
NGC

Hello,
Upon signing up to Natural Garcinia Cambogia services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription converted
into a
monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial periodAs stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgarciniacambgoai.net/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
orderingAdditionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checkedYour Trial Began:10/5/Days later, your trial ended:10/18/You Cancelled:11/28/Your account has been fully closed, due to any confusion that seems to have
occurred, we have refunded the past order in FULL, and marked your account for
resolutionIf you have any further questions, please contact us at our support
number belowHowever your account has been refunded, and closedWe apologize for
any confusion surrounding our offer, and hope that we made it clear where all of our
terms were notedHowever, since we see you have some confusion and are unsatisfied,
we are here and happy to resolve your issuePlease contact us with any further
questionsThanks,
Natural Garcinia Cambogia
###-###-####

Hello,
Upon signing up to Natural Garcinia Cambogia services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your
subscription converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgarciniacambgoai.net/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your account has been fully closed and marked for resolution, we have also
refunded your requested chargesIn addition, you are requested to provide
your age before you sign up and you cannot complete any order without
verifying you are or over
Thanks,
Natural Garcinia Cambogia
###-###-####

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.com/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began:
Days later, your trial ended:
You Cancelled:
Your account has been fully closed and marked for resolution, please call in so we can provide a refund
Thanks,
Natural Green Cleanse
###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Per their instructions, I will be returning the unopened product for refund of $ FYI, I reviewed the web site again, it looks like every days
they advertise different skin creams for free trials I noted at the end of the advertisement they claim 100% satisfaction or full money back
Nowhere in the ad does it say you have to cancel a monthly auto enrollment which you will be billed for When I spoke with Customer Service,
they told me I couldn't get a refund because I didn't cancel after days, yet the other product (Pathos Skin Cream) sent me a cancellation and RMA
number and said my account would be credited upon receive of the product I appreciate your help in this matter
Thank you for the prompt resolution to my complaint
Regards,
*** ***

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial dateUpon
signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began:
Days later, your trial ended:
You Cancelled:
Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution
Thanks,
Natural Green Cleanse
1-800-387-

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: 1***
I am rejecting this response because: At first their Ad said that was a trial, that I ad to pay only for shipping now is the first shippiment that they took I returned bottles I want the refund on all of themAgain I work hard for my money It was very easy for them to take money out my account ,I return the product and I want my money back Somebody needs to pay attention on this company that they are all over the country take advantage of family
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
As mentioned before, I called, spoke with a customer service representative before the product even arrived in the mail, and told them to cancel my account! I was assured this was taken care of and nothing would be charged to my credit cardI can see from other complaints to the Revdex.com that this appears to be common practice for this companyI would like to have the total amount charged to me, $178.91, refunded to me immediately!
Regards,
*** ***

Hello,
Upon signing up to Natural Garcinia Cambogia services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your
subscription converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period however we processed a full
refund for your charges of $and $You should see those refunds
processed back into your account within the next week
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgarciniacambgoai.net/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began: 9/13/
Days later, your trial ended: 9/26/
You Cancelled: 9/30/
Thanks,
Natural Garcinia Cambogia
###-###-####

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.com/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began: 9/22/
Days later, your trial ended: 10/5/
You Cancelled: 10/7/
Your account has been fully closed and marked for resolution, please call in so we can provide a refund
Thanks,
Natural Green Cleanse
###-###-####

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial dateUpon
signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
:
Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution
Thanks,
Natural Green Cleanse
###-###-####

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial dateUpon
signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution
Thanks,
Natural Green Cleanse
###-###-####

Hello,
Upon signing up to Natural Garcinia Cambogia services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your
subscription converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgarciniacambgoai.net/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began: 10/24/
Days later, your trial ended: 11/6/
You Cancelled: 11/7/
Your account has been fully closed and marked for resolution, please call in so we can provide a refund
Thanks,
Natural Garcinia Cambogia
###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
My main concern is that my account be cancelled and I wouldn't be charged any further expenses
In their letter they fail to mention, I never received their product, and they never bothered to connect me to any representative, it just automatically disconnected
Thank you so much for your immediate response
Regards,
*** ***

Hello,
Upon looking into this account it was found that this customer had already resolved the issue with usThe customer was refunded the full $on February 8th, Consider the matter closed.
Your
account has been fully closed and refundedThanks,
*** *** ***
###-###-####

Dear La*** ***
Please be patient, we are trying to solve this problem as quickly as possibleWe are trying to get your money back to you ASAP and we apologize again about this issue.
Thanks,
Natural Garcinia Cambogia

Dear *** ***
Upon signing up to Natural
Green Cleanse services you agreed to
enroll in a day trial programOnce
this period ended and we had received no word from you wishing to be removed
from the trial, your subscription converted into a monthly auto-ship program at
a cost of $per monthThis service gets you a new 30-day supply of
Natural Green Cleanse shipped to you once per monthThe first $is for
the full price of the trial bottle, as the trial has expired and you are
outside the trial dateUpon signing up you checked the checkbox stating that
you have read agreed and
fully understood the terms of service, and section is where you can find all
of the trial terms outlined, as well as directly on the order page in paragraph
formWe do not issue a full refund unless you are inside the trial period
As stated in the terms that
you ticked that you have "read, fully understood, and agreed to"
clearly state that the trial begins on the date the order is placedThese
terms were not separate, as you can see on https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are directly under
the cart as well as you must tick the checkbox before ordering
Additionally, in your
confirmation email that we sent immediately after purchasing, it stated:
"Please be aware that your trial starts today, the date your order was
placed." We send that as a courtesy reminder even though these terms are
stated on the ordering page and in the terms that you checked
Please call in for any
further questions, however your account has been fully closed and marked for resolutionAlso we have on file two 50% refunds, $and $44.46, processed on May 8thRefunds usually take about 3-business days to process and please contact us ASAP if you do not see the refunds in your account within the next couple of days.
Thanks,
Natural Green Cleanse
Support
###-###-####

My year old son died suddenlyI have many bills from the funeralI need the $from this company!!! What is wrong with these people? They promised me $and they are lying fraudsI am under so much depression and stressI lost my youngest son! Please send me my $For God's sake, what is wrong with you people?? You keep promising me to refund this money to my Visa Account and you just lie and lieI am going to my local News Station and have them get my money back[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: 10***
I am rejecting this response because:
Regards,
*** ***