Natural Green Cleanse

Dear *** *** *
We have refunded one charge of $which will take 3-business days to processWe can not refund the other charge because you agreed to the day trial period
and cancelled outside of the time periodA link to our terms and conditions is listed belowPlease let us know ASAP if the refund is not received
Thanks,
Natural Garcinia Cambogia

Dear *** ***
We have processed refunds on the $and $balances for both Natural Garcinia Cambogia and Natural Green CleanseThese will take 3-business days to process and the card we have on file is a Visa with the last digits being There will be no further charges or shipments billed to your accounts.
Thanks,
Natural Green Cleanse
Support
###-###-####

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $ is for the full price of the trial
bottle, as the trial has expired and you are outside the trial dateUpon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph form.
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.com/offer/trial.php they are
directly in the cart as well as you must tick the checkbox before
orderingAs well as numerous other locationsAdditionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you ‘checked'Your Trial Began: 10/15/Days later, your trial ended: 10/28/You Cancelled: 12/1/Your account has been fully closed, due to any confusion that seems to have
occurred, we have refunded the past order in FULL, and marked your account for
resolutionIf you have any further questions, please contact us at our support
number belowHowever your account has been refunded, and closedWe apologize for
any confusion surrounding our offer, and hope that we made it clear where all of our
terms were notedHowever, since we see you have some confusion and are unsatisfied,
we are here and happy to resolve your issuePlease contact us with any further
questionsThanks,
Natural Green Cleanse
###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I have been waiting since March and was promised at 2-wait for a credit NUMEROUS TIMES Months later, I still wait This company lies and is bogus
Regards,
*** ***

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.com/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began: 9/22/
Days later, your trial ended: 10/5/
You Cancelled: 10/8/
Your account has been fully closed and marked for resolution, we have also
refunded your requested charges
Thanks,
Natural Green Cleanse
###-###-####

Dear *** ***
We have made sure both accounts have been closed for Natural Garcinia Cambogia and Natural Green CleanseWe also have processed a full refund for each of the last
charges which would be $and $The refunds will take 3-business days and the confirmation numbers for these refunds are *** (Green Cleanse) and *** (Cambogia)
Thanks,
Natural Green Cleanse

Dear *** ***
We apologize about this continued problem with your refundWe are working as quickly as possible to get this money back to you, please allow 3-business days for
this refundContact us ASAP if you do receive your refund within that time period.
Thanks,
Natural Garcinia Cambogia
###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I did not receive a confirmation email from you and the details about the days and subsequent charges are not listed in the terms and conditions link which in my opinion, seems intentionalI have been billed again after your original response to the Revdex.com stating that my account was closed I have not received any additional product from you other than the trailI should receive at a minimum, a refund for products I didn't order (overcharged on trial offer) and being billed after my account was closed on something I didn't want or receive
Regards,
*** ***

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial dateUpon
signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began:
Days later, your trial ended:
You Cancelled:
Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution
Thanks,
Rejuval Skin Customer Support
###-###-####

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial date.
Upon signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.com/offer/trial.php they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Your Trial Began: 10/20/
Days later, your trial ended: 11/2/
You Cancelled: 11/4/
Your account has been fully closed, refunded and marked for resolution, please call in so we can provide a refund
Thanks,
Natural Green Cleanse
###-###-####

Hello,
We would love to help out the customer but we cannot find any account under the name Chris M LebronCould you please respond with further information in order for us to resolve the situationPossibly an account or conformation number so we can retrieve the
account
Thanks,
NGC

Dear Da*** ***
We have on file two refunds processed on May 7th, for $eachThey typically take 3-business days so you should have seen the refunds on your account by now or
very soonWe have a *** on file with the last digits being *** Please contact us ASAP, if you do not receive the refund in your account within the next couple of days.
Thanks,
*** ***
###-###-####

Dear *** ***
We have refunded the other charge of $which will also take about 3-business days
Thanks,
Natural Green Cleanse

Dear *** ***,
You can send the unopened trial bottle to our shipping facility for a full refund upon receiptPlease send the bottle to:
*** ***
***
*** *** *** *** ***
*** ** ***
Also, please clearly write on the outside of the package the following RMA number
***
Once we receive the trial bottle we will process the full refundAlso, we recommend getting tracking on your shipment to avoid any potential conflicts with your refundThe refund will take 3-business days to process once we receive the bottle.
Thanks,
Natural Green Cleanse
Support
###-###-####

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial dateUpon
signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
:
Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution
Thanks,
Natural Green Cleanse
###-###-####

Dear *** ***,
We are having trouble finding your account with our systemDo you have your Order ID number or User ID? Also the last numbers on the card used or your Zip Code would be very helpfulPlease get back to us ASAP and we will happy to work with your charges.
Thanks,
Natural Green Cleanse
###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***

Hello,
Upon signing up to Natural Green Cleanse services you agreed to enroll in
a day trial programOnce this period ended and we had received no word
from you wishing to be removed from the trial, your subscription
converted
into a monthly auto-ship program at a cost of $per monthThis
service gets you a new 30-day supply of Natural Green Cleanse shipped to
you once per monthThe first $is for the full price of the trial
bottle, as the trial has expired and you are outside the trial dateUpon
signing up you checked the checkbox stating that
you have read agreed and fully understood the terms of service, and
section is where you can find all of the trial terms outlined, as well
as directly on the order page in paragraph formWe do not issue a full
refund unless you are inside the trial period
As stated in the terms that you ticked that you have "read, fully
understood, and agreed to" clearly state that the trial begins on the date
the order is placedThese terms were not separate, as you can see on
https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are
directly under the cart as well as you must tick the checkbox before
ordering
Additionally, in your confirmation email that we sent immediately after
purchasing, it stated: "Please be aware that your trial starts today, the
date your order was placed." We send that as a courtesy reminder even
though these terms are stated on the ordering page and in the terms that
you checked
Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution
Thanks,
Natural Green Cleanse
###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** * ***n

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***