Natural Green Cleanse

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Again, I did not agree to a day trial starting the date of the order I am able to supply copies of the order confirmation email if necessary Also, I have closed out the card number that this company used to obtain unauthorized transactions from my account and I do not wish to give them access to any other accounts I would like the FULL amount charged back and I would like it sent by certified check to my address as I simply DO NOT TRUST this company not to take even more of my money out of my accounts and DO NOT WANT to have to close down any more accounts Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: This was a scam and I never authorized a payment other than the shipping charges of my SUPPOSEDLY FREE SAMPLE I will not accept anything but full refund minus the shipping charges I agreed to which is the only receipt I receivedI did not authorize the deductions taken from my checking account and I will pursue this to its fullestThese scam artists should be reported and finedI am done with this back and forth ridiculous offersEither Refund the Monies you should never have taken or I will File a Small Claims Court case for damages as wellI will also report this to the FAIR CREDIT REPORTING DEPARTMENT as there are many Violations in this scamBait and switch, advertisement and misleading advertisement along with the Banking division for illegally withdrawing money from my account without my authorizationI expect this to be taken care Imediately or I will Escalate this much further Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I never ever ordered a bottle of skin serum at $a bottleI was led to believe that I could use the product and if I was happy with it then I could begin a business relationship with said company I spoke to a representative from rejuval with in the alotted time allowed, and communicated clearly that I was not happy with the product and I offered to mail back the bottle I had received At this point the representative seemed to get angry and ended up hanging up on me I remember thinking how glad I was to never have to deal with this company and their very unkind employees Maybe I was naive or just plain stupid but from the beginning I honestly trusted the company and have learned a valuable lesson No I will not pay for a product I didn't like and cancelled within the time I was given Regards, [redacted]

Dear [redacted] The refund for $has been refunded already and it will be back in you account within the next couple of business daysThe confirmation for the refund for Natural Green Cleanse, ($88.92), is and will be processed upon receipt of that unopened trial bottle Thanks, Natural Green Cleanse Support ###-###-####

I accept it tentatively until I actually receive a 50% refund on my CC statement Terry Simon

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: As stated, I did call in that day period If ordered it on Jan 1st, I have until the 15th to cancelThat is the correct day period I did state I tried to call on the 14th but phone was disconnectedI called on the 15th earlier in the day than I did when I ordered It is not ethical to give someone a trial and the product takes -days to get there and give consumer only or days to try it Regards, [redacted]

Hello, Upon signing up to Natural Green Cleanse services you agreed to enroll in a day trial programOnce this period ended and we had received no word from you wishing to be removed from the trial, your subscription converted into a monthly auto-ship program at a cost of $per monthThis service gets you a new 30-day supply of Natural Green Cleanse shipped to you once per monthThe first $is for the full price of the trial bottle, as the trial has expired and you are outside the trial dateUpon signing up you checked the checkbox stating that you have read agreed and fully understood the terms of service, and section is where you can find all of the trial terms outlined, as well as directly on the order page in paragraph formWe do not issue a full refund unless you are inside the trial period As stated in the terms that you ticked that you have "read, fully understood, and agreed to" clearly state that the trial begins on the date the order is placedThese terms were not separate, as you can see on https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are directly under the cart as well as you must tick the checkbox before ordering Additionally, in your confirmation email that we sent immediately after purchasing, it stated: "Please be aware that your trial starts today, the date your order was placed." We send that as a courtesy reminder even though these terms are stated on the ordering page and in the terms that Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution Thanks, Natural Green Cleanse ###-###-####

Hello, Upon signing up to Natural Green Cleanse services you agreed to enroll in a day trial programOnce this period ended and we had received no word from you wishing to be removed from the trial, your subscription converted into a monthly auto-ship program at a cost of $per monthThis service gets you a new 30-day supply of Natural Green Cleanse shipped to you once per monthThe first $is for the full price of the trial bottle, as the trial has expired and you are outside the trial dateUpon signing up you checked the checkbox stating that you have read agreed and fully understood the terms of service, and section is where you can find all of the trial terms outlined, as well as directly on the order page in paragraph formWe do not issue a full refund unless you are inside the trial period As stated in the terms that you ticked that you have "read, fully understood, and agreed to" clearly state that the trial begins on the date the order is placedThese terms were not separate, as you can see on https://naturalgreencleanse.secureweboffer.com/offer/1/cc/ they are directly under the cart as well as you must tick the checkbox before ordering Additionally, in your confirmation email that we sent immediately after purchasing, it stated: "Please be aware that your trial starts today, the date your order was placed." We send that as a courtesy reminder even though these terms are stated on the ordering page and in the terms that you checked Your Trial Began: Days later, your trial ended: You Cancelled: Please call in for any further questions, however your account has been fully closed, there will be no further shipments or paymentsHowever your account has been fully closed and marked for resolution Thanks, Natural Green Cleanse ###-###-####

Dear [redacted] We have on file that you failed to cancel within your day trial which is the reason why you were charged the full price of the trial bottle for each productHowever, we have processed a full refund for the $charge which will take 3-business days and the confirmation number for this is Both accounts have been cancelled and there will be no further payments or shipments billed to either accountPlease contact us if you do not see a credit in 3-business days and we will be happy to assist you hanks, Natural Green Cleanse ###-###-####

Hello, Upon signing up to Natural Green Cleanse services you agreed to enroll in a day trial programOnce this period ended and we had received no word from you wishing to be removed from the trial, your subscription converted into a monthly auto-ship program at a cost of $per monthThis service gets you a new 30-day supply of Natural Green Cleanse shipped to you once per monthThe first $ is for the full price of the trial bottle, as the trial has expired and you are outside the trial dateUpon signing up you checked the checkbox stating that you have read agreed and fully understood the terms of service, and section is where you can find all of the trial terms outlined, as well as directly on the order page in paragraph form As stated in the terms that you ticked that you have "read, fully understood, and agreed to" clearly state that the trial begins on the date the order is placedThese terms were not separate, as you can see on https://naturalgreencleanse.com/offer/trial.php they are directly in the cart as well as you must tick the checkbox before orderingAs well as numerous other locationsAdditionally, in your confirmation email that we sent immediately after purchasing, it stated: "Please be aware that your trial starts today, the date your order was placed." We send that as a courtesy reminder even though these terms are stated on the ordering page and in the terms that you ‘checked'Your Trial Began: 9/14/Days later, your trial ended: 9/27/You Cancelled: 12/5/Your account has been fully closed, due to any confusion that seems to have occurred, we have refunded the past order in FULL, and marked your account for resolutionIf you have any further questions, please contact us at our support number belowHowever your account has been refunded, and closedWe apologize for any confusion surrounding our offer, and hope that we made it clear where all of our terms were notedHowever, since we see you have some confusion and are unsatisfied, we are here and happy to resolve your issuePlease contact us with any further questionsThanks, Natural Green Cleanse ###-###-####

Dear [redacted] , We have on file that you ordered the day trial of Rejuval Skin which began on March 8th and ended on March 21stYou did not call to cancel your trial inside the time period and were billed the full price of the trial bottle for $This was a day supply and this puts you on a auto shipment program, (your account has been cancelled already)Also, Skin HD is a different company and you will have to contact them regarding your accountWe can process a full refund of $if you send us the unopened product backPlease respond ASAP so we can resolve this issue Thanks, Rejuval Skin ###-###-####

Dear [redacted] , We have on file the you are sending back the latest shipment for a full refund upon receiptOnce we receive that package this refund will take 3-business days to processIf you do not call within the day trial period, you will be charged the full price of the trial bottle and be placed on a monthly auto renewal programYour account has already been cancelled and there will be no further charges or shipments billed to your account Thanks, Natural Green Cleanse Support ###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] ***

Hello, We have processed a 50% refundThis will take 2-business days and the confirmation number is [redacted] Thanks, Natural Green Cleanse ###-###-####

Hello, Upon signing up to Total Cleanse Plus services you agreed to enroll in a day trial programOnce this period ended and we had received no word from you wishing to be removed from the trial, your subscription converted into a monthly auto-ship program at a cost of $per monthThis service gets you a new 30-day supply of Total Cleanse Plus shipped to you once per monthThe first $ is for the full price of the trial bottle, as the trial has expired and you are outside the trial dateUpon signing up you checked the checkbox stating that you have read agreed and fully understood the terms of service, and section is where you can find all of the trial terms outlined, as well as directly on the order page in paragraph form As stated in the terms that you ticked that you have "read, fully understood, and agreed to" clearly state that the trial begins on the date the order is placedThese terms were not separate, as you can see on https://naturalgreencleanse.com/offer/trial.php they are directly in the cart as well as you must tick the checkbox before orderingAs well as numerous other locationsAdditionally, in your confirmation email that we sent immediately after purchasing, it stated: "Please be aware that your trial starts today, the date your order was placed." We send that as a courtesy reminder even though these terms are stated on the ordering page and in the terms that you ‘checked'Your Trial Began: 11/23/Days later, your trial ended: 12/6/You Cancelled: 1/12/Your account has been fully closed, due to any confusion that seems to have occurred, we have refunded the past order in FULL, and marked your account for resolutionIf you have any further questions, please contact us at our support number belowHowever your account has been refunded, and closedWe apologize for any confusion surrounding our offer, and hope that we made it clear where all of our terms were notedHowever, since we see you have some confusion and are unsatisfied, we are here and happy to resolve your issuePlease contact us with any further questionsThanks, Total Cleanse Plus ###-###-####

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: To whom it may concern, I thank you for helping meAs of 4/16/This company has still not managed to deposit my money of in my accountThey rewrote me using the same return id number stating they have reissued but the id number is the same Respectfully, [redacted] Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Hello, Upon signing up to Natural Garcinia Cambogia services you agreed to enroll in a day trial programOnce this period ended and we had received no word from you wishing to be removed from the trial, your subscription converted into a monthly auto-ship program at a cost of $per monthThis service gets you a new 30-day supply of Natural Green Cleanse shipped to you once per monthThe first $is for the full price of the trial bottle, as the trial has expired and you are outside the trial date Upon signing up you checked the checkbox stating that you have read agreed and fully understood the terms of service, and section is where you can find all of the trial terms outlined, as well as directly on the order page in paragraph formWe do not issue a full refund unless you are inside the trial periodAs stated in the terms that you ticked that you have "read, fully understood, and agreed to" clearly state that the trial begins on the date the order is placedThese terms were not separate, as you can see on https://naturalgarciniacambgoai.net/offer/trial.php they are directly under the cart as well as you must tick the checkbox before orderingAdditionally, in your confirmation email that we sent immediately after purchasing, it stated: "Please be aware that your trial starts today, the date your order was placed." We send that as a courtesy reminder even though these terms are stated on the ordering page and in the terms that you checkedYour Trial Began: 2/1/Days later, your trial ended: 2/15/You Cancelled: 2/6/Your account has been fully closed, due to any confusion that seems to have occurred, we have refunded the past order in FULL, and marked your account for resolutionIf you have any further questions, please contact us at our support number belowHowever your account has been refunded, and closedWe apologize for any confusion surrounding our offer, and hope that we made it clear where all of our terms were notedHowever, since we see you have some confusion and are unsatisfied, we are here and happy to resolve your issuePlease contact us with any further questionsThanks, Natural Garcinia Cambogia ###-###-####

Hello, Due to the poor customer service you experienced on the phones we have gone ahead and refunded all of the charges in your accountYou were simply charged because you enrolled in to the program by purchasing the trial bottleUpon signing up to Natural Garcinia Cambogia services you agreed to enroll in a day trial programOnce this period ended and we had received no word from you wishing to be removed from the trial, your subscription converted into a monthly auto-ship program at a cost of $per monthThis service gets you a new 30-day supply of Natural Green Cleanse shipped to you once per monthThe first $is for the full price of the trial bottle, as the trial has expired and you are outside the trial date Upon signing up you checked the checkbox stating that you have read agreed and fully understood the terms of service, and section is where you can find all of the trial terms outlined, as well as directly on the order page in paragraph formWe do not issue a full refund unless you are inside the trial period As stated in the terms that you ticked that you have "read, fully understood, and agreed to" clearly state that the trial begins on the date the order is placedThese terms were not separate, as you can see on https://naturalgarciniacambgoai.net/offer/trial.php they are directly under the cart as well as you must tick the checkbox before ordering Additionally, in your confirmation email that we sent immediately after purchasing, it stated: "Please be aware that your trial starts today, the date your order was placed." We send that as a courtesy reminder even though these terms are stated on the ordering page and in the terms that you checked Your Trial Began: 9/21/ Days later, your trial ended: 10/4/ You Cancelled: 10/6/ Your account has been fully closed, refunded and marked for resolution Thanks, Natural Garcinia Cambogia ###-###-####

Dear [redacted] We apologize about the issue with the refund and it will be resolved soonWe have processed that refund again with the confirmation numbers being Please contact us if the refund does not show up in your account in daysThank you for your patience Thanks, Rejuval Skin Support ###-###-####