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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

Look, I don't know about you but I don't find preventive service contacts to be the cheapest thing out there in this world. However, they can prove to be both a short term and/or long term prudent course action to avail yourself when applied to ones HVAC systems. I have had my contract with MJ for three years and I must say, that they still offer the same fantastic service today as they did three years ago. Joey, was my tech today, and there is something positive to note about consistency in professionalism and quality of work in today's world; where such appears harder & harder to find. Joey offered transparency and interacted with me more as a team member than just a customer by sharing current as well as project information regarding my units. For my family, this level of interaction translates into minimal unwanted surprises which in turn, helps with the household budget's bottom-line. After all, as my dear old dad use to say.......young man, money doesn't grow on trees. Well done Joey.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Charlie was very friendly, professional and provided excellent customer service.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

As I have stated in the past, I am from NJ, and a wait time of 4 to 8 hours is not unusual for HVAC service. Morris Jenkins ( Dylan ) was not on time, he was early! He had finished another service call earlier than expected and was on his way to service on my HVAC. Dylan performed all the necessary inspections and services to keep my HVAC running like new. THANK YOU, DYLAN

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Craig delivered excellent service, going above and beyond to take care of our home. He called prior to arriving & arrived exactly on time. We have 4 little dogs, so we requested that he call instead of ringing the doorbell or knocking. We ask this of most service professionals, and he is one the few to actually listen to us! He introduced himself by name, was polite and professional, and explained the service he would be performing.
When he found an issue with our exterior circuit breaker box, he called (again, rather than knocking on the door) and asked me to come see it. He explained the risk of the damage he found & what was needed. He gave me a quote, but wasn't pushy at all. He had the parts on hand, and completed the repair immediately, saving us the time, risk, and cost of waiting to have someone come back out to do it.
He was awesome & I truly feel that he is an honest, hardworking, and efficient technician. I noticed he was wearing some sort of service master patch with a bunch of gold stars on his uniform sleeve, and whatever that means, I can say it's well deserved. He gave me his card & answered all of my questions. I couldn't have asked for a better experience. Way to go, Morris Jenkins!
Thank you.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Always appreciate the professional service!

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Ryan called and arrived within 10 minutes. Very friendly and professional. Finished the spring tune up of my A/C in a timely manner. And as an added plus, he liked my dog ð???.
He is an asset to your business and there need to be more like him!!

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Thomas was very professional and pleasant. Would welcome him back anytime to service my HVAC.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Zack with Morris Jenkins was on time, pleasant to be around and kept us abreast of the entire plumbing issue we were having. I'm so happy we chose Morris Jenkins for our repairs!! Thank you

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the plumber's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Working with Morris Jenkins is always a positive experience! Our service technician, Rik, was right on time and very personable. He took the time to explain the services he was providing and the associated costs. All of the work was fully completed in a timely manner and reasonably priced. We will definitely use Morris Jenkins again for our HVAC needs!

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Rik W is a very professional young man..he is very well educated in his line of work,he took the time to explain how our A/C system work, he did a great job,he explains the benefits of having a contract with Morris Jenkins...I really appreciate the time and knowledge of this technicians...we will recommend Rik and Morris Jenkins to our family and friends.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

The priority advantage service that Sadie J provided was exemplary. We have just joined the Morris Jenkins family and Sadie is a shining example of the professionalism and high principles this company provides. She gave us a feeling of complete confidence in her ability and the efficiency with which this company is run. Thank you for being someone we can place our confidence in.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

My 85 year-old grandmother's hot water heater went out today and I called Morris -Jenkins to come give an estimate. Cody B. was the plumber who came out, he was so kind an efficient. He was so patient with my grandmother and answered all of her questions. We were pleased with the price, the efficient work and the customer service was excellent.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to our plumbing supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Peter S . was excellent in servicing our air conditioner for the hot months ahead. His professionalism was exceptional. Peter took the time explaining the use of the fan to make the entire home comfortable.
Mr. Jenkins you are lucky to have Peter working for you!!!

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Thomas was awesome, personable, efficient and my dogs loved him! :)

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Thomas was very friendly, efficient, and professional! Thanks for the excellent service!

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

The technician, Jason, was very friendly and helpful in describing the issue involved. He patiently answered questions. His friendliness and good customer service was greatly appreciated.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Demarius R did a fantastic job! He came out for our semi-annual service and ended up finding a way to improve our air purity! Would highly recommend him!

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Dylan did a great job for my spring AC check. He caught water damage and subsequent rust on the coils which stemmed from bathroom flooding disaster last August. Without the coil freeze treatment, it would be an expensive replacement.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

My appointment was scheduled for 2 -5 pm.
Chris arrived timely as always and proceded to do
a thorough inspection of the air conditioner, he cleaned
the air conditioner, checked the heater in the attic,
checked the filter, checked to make sure
the exact amount of air was coming from the vents, etc.

Mr Chris S does a great job whenever it is time
for my heater and air conditionier to be inspected. I feel
Chris is an asset to Morris Jenkins.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Pete was fantastic. This was my first time using your services and I'm blown away. Both Pete and Matt (who arrived earlier to check my hot water heater) were so kind, professional, open and informative. Pete made sure I understood my furnace, what was wrong, and how it affected everything. I honestly couldn't have had a better experience. I really felt confident that my home was in good hands.

Morris-Jenkins Response • Apr 01, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's and plumber's supervisors and managers for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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+1 (704) 357-8522

Web:

morrisjenkins.com

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