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Morris-Jenkins

13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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Morris-Jenkins Reviews (%countItem)

Harold and Kelvin just left after installing a new air conditioner and furnace. It was a pain having to buy a new system but the 2 installation specialists were on time, professional, and thorough. They called ahead of time and went right to work. So glad they had good weather in which to work!

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the crew's installation management team for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Matt G was a very efficient, polite and professional young man. He greeted me with a warm smile and asked how was I doing. We exchanged pleasantries, I showed him to the air conditioner and began to work. He explained to me the situation with the air conditioner and gave me information with regards to my options. He left everything very clean after he completed the work.
Thank you again Matt G for the services rendered.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Ross did a excellent job and explained all of the inspections steps and thoroughly went over recommendations and findings.

Ross was very helpful in explaining up coming items I need to be aware of and make plans for.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Chris did a great job. Was very thorough and explained everything he did.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Christopher S provided a detailed analysis of my water heater and AC maintenance. He provided excellent customer service.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Jason C. was a big help today! He was professional and personable. Great experience!

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Andrew A went up and above for me today. My Nest protectors were disconnected to my Wi-Fi and he got me set up. I purchased these nest protectors from you.
He was really helpful.
I would like to have him come back for my winter cleanup
Thanks

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Our technician was very friendly and gave us a great thorough inspection.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Jarrett came to research and find why our furnace stopped running last night. He arrived on time and was professional and easy to talk to. He listened and asked me a few questions. He took pictures and explained everything he found. He is someone I would recommend he highly!

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

West was on time and was very professional!

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Michael was very through and polite a good service representative

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Tyler did a wonderful service on our AC today.
He was on time, and moved our empty rolling trash can up to the side of the house! He performed a complete review of our system. At the very end of the service,Tyler took the time to polish the outside case. Great service and very friendly.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

We have always been very pleased by the service of Morris Jenkins! Over the years the technicians have been terrific! The technician that serviced our system today, Jimi F was outstanding, the best, most thorough that we've ever had, and I would truly like to request that he become our "only" Morris Jenkins Service Technician in the future. Relationships are equally as important as Technical ability in my mind. We have established a great relationship with Jimi and want to be certain that he will be assigned to all of our Account Service calls going forward!

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Very prompt service - called Sunday afternoon, had technician come out by 8AM Monday morning. Ethan was very professional, diagnosed and had problems fixed by mid morning.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Our technician, Jarrett F, did an excellent job today with our Spring heat pump inspection. He was thorough, polite, and did not rush through explanations of our particular situation with our heat pump. It was a pleasure to meet him.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Met Charlie W today. A wonderful young man. Very nice and a very kind person. Efficient and knowledgeable about his work. Explained everything he did so that I understood. Cleaned up afterwards, locked up and left everything as he found it. All in all I would give Charlie an A+. Thank you, Charlie and Mr. Jenkins.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Matt found the issue quickly. He went and picked up the faulty board and replaced it. Fixed the issue with my unit. Matt was very professional and knowledgeable knowing the issue. I just wish YORK was as professional with their manufacturing as Morris-Jenkins is in the training, professionalism, educational and customer oriented investments in their technicians. The quality of the work and personalized service of these technicians is GREAT. WELL DONE MATT and THANKS for your help on the diagnostic!

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Morris Jenkins has been a wonderful company with whom to do business. After 12 years of being a customer, I can honestly say that every single technician has been polite, efficient and informative.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to our management team for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

Dylan was very professional & personable. He is an excellent representative for the Morris-Jenkins organization. I enjoyed meeting him & have confidence he performed an excellent job on my unit.

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs!

Mike is awesome ! A true professional. An all-around great guy. Mike has been someone I have relied upon each time he's come out for service. Thank you

Morris-Jenkins Response • Mar 20, 2019

Thank you so much for your valuable feedback! Your comments regarding the service you experienced have been forwarded to the technician's supervisors and manager for review and commendation. Thank you for choosing Morris-Jenkins for your heating, cooling, and plumbing needs and for being a Priority Advantage Member!

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Address: 13725 S Ridge Dr, Charlotte, North Carolina, United States, 28273-7279

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+1 (704) 357-8522

Web:

morrisjenkins.com

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